1.確保酒店最基本的品牌標(biāo)準(zhǔn)都要被貫徹執(zhí)行。
Ensures that minimum brand standards have been implemented.
2.確保貫徹執(zhí)行所有凱悅溫情和餐飲經(jīng)典20條的標(biāo)準(zhǔn)。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
3.對于客戶調(diào)查結(jié)果做出回應(yīng)并落實相應(yīng)的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
4.以支持和靈活的態(tài)度與其他經(jīng)理緊密合作,著眼于整個酒店的成功和酒店客人的滿意度。
Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
5.確保餐飲部員工以支持和靈活的態(tài)度和“團(tuán)隊協(xié)作”的精神與其他部門合作。
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
6.協(xié)助行政總廚/行政副總廚提出富有創(chuàng)意的建議和想法。
Assists in conducting monthly inventory checks on all operating equipment and supplies.
7.對菜單上的所有菜品和飲料有全面的知識和理解,并能推薦菜品和飲料的搭配及促銷。
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
8.確保餐廳的前、后區(qū)域的潔凈有序。
Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
9.餐廳副經(jīng)理不在崗時,就每日的準(zhǔn)備、服務(wù)和菜單為員工召開班前例會。
In the absence of Assistant Outlet Manager, conduct daily pre-shift briefings to employees on preparation, service and menu.
10.協(xié)助與廚房針對每日營運和質(zhì)量控制密切溝通。
Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
11.執(zhí)行收銀員的職能并負(fù)責(zé)Micros收銀程序。
Performs the function of cashier and responsible for Micros cashiering procedure.
12.將現(xiàn)金余額和信用卡費用和現(xiàn)金匯款放到前廳部保險箱中。
Balances cash and credit card charges and remittance of cash to Front Office Safe.
13.對于特別宴會或大型活動進(jìn)行必要的檢查。
Makes necessary checks needed for specific events or functions.
14.成為親身實踐操作的主管人員并時常出現(xiàn)在餐廳區(qū)域,尤其是繁忙時段。
Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
15.協(xié)助監(jiān)督對所有運營設(shè)備和營業(yè)用品的月度盤點。
Assists with conducting monthly inventory checks on all operating equipment and supplies.
16.協(xié)助與廚房針對每日營運和質(zhì)量控制進(jìn)行密切溝通。
Assist to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to.