1. reets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity?
隨時(shí)以友好和樂(lè)于協(xié)助的態(tài)度迎接客人,并盡量了解和稱呼客人的名字;
2. Deliver? service of high standard and in accordance with departmental standards and procedures
按照部門(mén)的規(guī)范和程序提供高標(biāo)準(zhǔn)的服務(wù);
3. Grooming is impeccable and in accordance with ICHG personal presentation standards
遵守洲際酒店集團(tuán)的個(gè)人儀表儀容規(guī)范著裝無(wú)可挑剔;
4. Complete other tasks assigned by department manager/direct leader.
完成部門(mén)經(jīng)理/直接上級(jí)交代的其他工作;