崗位描述
The General Manager isresponsible for the overall performance of the hotel and is accountable to theowner company, providing strategic planning and overall objectives related tooperations and the hotel, ensuring that the business has the right focus todeliver the right level of profitability.
總經(jīng)理負責(zé)酒店的整體表現(xiàn)，對業(yè)主公司負責(zé)，提供與運營和酒店相關(guān)的戰(zhàn)略策劃及總體目標(biāo)，確保業(yè)務(wù)有正確的重點，以提供適當(dāng)?shù)挠健?As a key strategic business leader for thehotel, responsible for all aspects of the hotel's operations, including guestand staff satisfaction, human resources, financial performance, sales andrevenue generation, And provide owners with a return on investment.
作為酒店的主要戰(zhàn)略業(yè)務(wù)領(lǐng)導(dǎo)者，負責(zé)酒店運營的各個方面，包括客人和員工滿意度、人力資源、財務(wù)績效、銷售和創(chuàng)收，并為業(yè)主提供投資回報。
Duringthe preparation for the opening開業(yè)籌備期間：
1.Asper owner's instructions. The General Manager will work closely with the hotelmanagement company to participate in the project preparation and design, supervisethe procurement of hotel supplies and items and equipment, and establish andensure that our vision and brand standards are met.
按照業(yè)主指示，總經(jīng)理將與酒店管理公司密切合作，參與項目籌建設(shè)計，監(jiān)督酒店物資及物品和設(shè)備的采購，建立和確保我們的愿景和品牌標(biāo)準得到滿足。
2.Cooperate withrelevant hotel management companies and relevant departments of internationalgroups, fully intervene, put forward professional opinions, and follow up theimplementation.
與相關(guān)酒店管理公司、國際集團相關(guān)部門合作，充分介入，提出專業(yè)的意見，并跟蹤執(zhí)行。
3.?Fully cooperate withthe company's development department and project department, involved in thenew hotel planning, architectural and conceptual design, mechanical andelectrical, construction, interior decoration and other work.
與公司發(fā)展部門、項目部充分配合，介入新酒店規(guī)劃、建筑和概念設(shè)計、機電、建造、內(nèi)部裝修等工作。
4.?Formulate long-termand short-term business plans and strategies to ensure the profitability anddevelopment direction of the hotel, determine the hotel operating model andtarget customer groups according to the market demand and the actual situationof the hotel, and ensure the maximum profit purpose.
制定長期和短期的業(yè)務(wù)計劃和策略，確保酒店的盈利能力和發(fā)展方向，根據(jù)市場需求和酒店的實際情況來確定酒店運營模式和目標(biāo)客戶群體，保證最大化利潤目的。
5.Establish and managedepartmental team members, create a good working atmosphere and culture, andpromote the development and growth of employees.
建立和管理部門團隊成員，營造良好的向上的工作氛圍和文化，促進員工的發(fā)展和成長。
6.Cooperate with thepreliminary work of the project department to collect and organize the hotelbrand culture and create a suitable positioning style for the hotel.
配合項目部前期工作，對酒店品牌文化搜集整理、打造適合酒店的定位風(fēng)格
7.Accelerate the progress of hotel renovation, start the hotel as soon aspossible, Preparations for the opening ceremony, and develop strategies tomaximum revenue.
加快酒店裝修改造進度，盡快啟動酒店，對開業(yè)儀式的籌備，并制定策略以實現(xiàn)收入最大化。
Hoteloperating period酒店運營期間
1.The General Managerwill be involved in hotel and ensuring that operations run efficiently inaddition to maximizing both customer satisfaction and hotel.
總經(jīng)理將參與酒店的工作，確保酒店的運營效率，最大限度地提高客戶滿意度和酒店滿意度。
2.As a team, he / shewill build and maintain a good public image for the hotel and achieve an'esprit de corps' amongst team members. Foster creativity and innovation withinthe team.
作為一個團隊，他/她將為酒店建立和維護良好的公眾形象，并在團隊成員中實現(xiàn)“團隊精神”。在團隊中培養(yǎng)創(chuàng)造力和創(chuàng)新精神。
3.Lead the hotel toachieve the key performance indicators, including but not limited to manageongoing profitability of your hotel, ensuring earnings and revenue, team memberand guest satisfaction targets are met and exceeded.
領(lǐng)導(dǎo)酒店實現(xiàn)關(guān)鍵績效指標(biāo)，包括但不限于管理酒店的持續(xù)盈利能力，確保收入、團隊成員和客人滿意目標(biāo)的實現(xiàn)和超越。
4.Make annual /quarterly / monthly budget, forecast and work plan, implementing them effectively.
制定年度/季度/月度預(yù)算、預(yù)測和工作計劃，并有效執(zhí)行。
5.Ensure all decisionsare made in the best interest of the hotels and Owner.
確保所有決定都符合酒店和業(yè)主的最大利益。
6.Deliver achievablehotel budgets and set other short- and long- term strategic goals for theproperty.
提供可實現(xiàn)的酒店預(yù)算，并為酒店設(shè)定其他短期和長期戰(zhàn)略目標(biāo)。
7.Analyze businessinformation, actively respond to constantly changing market conditions, ensurethat the hotel operates under budget guidance, and achieve profit margintargets.
分析商業(yè)信息，積極應(yīng)對不斷變化的市場狀況，確保酒店在預(yù)算指導(dǎo)下運營，實現(xiàn)利潤率目標(biāo)。
8.?Manage and developthe Hotel Executive team to ensure career progression and effective successionplanning within hotel.
管理和發(fā)展酒店行政團隊，確保職業(yè)發(fā)展和有效的繼任計劃。
9.Maintain goodcommunication with the owner company periodically to ensure that it is aware ofthe hotel's operating conditions and it is satisfied with the hotel'soperation.
定期與業(yè)主公司保持良好的溝通，以確保其了解酒店的經(jīng)營狀況，并對酒店的經(jīng)營感到滿意。
任職資格
1.?Luxury hotelbackground and working experience in Marriott Group, project constructionexperience is preferred;
具備奢華酒店背景及萬豪集團工作經(jīng)驗，有項目建設(shè)籌建經(jīng)驗的優(yōu)先；
2.Superb financial andcommercial acumen is a must as setting the annual budget and then delivering onthe targets of the property is a major responsibility
必須具備出色的財務(wù)和商業(yè)頭腦，因為制定年度預(yù)算并實現(xiàn)物業(yè)目標(biāo)是一項主要責(zé)任。
3.Strong operationalbackground with a hands-on attitude to daily operations and exceeding guest’sexpectations as a key focus.
強大的運營背景，對日常運營有親力親為的態(tài)度，并以超越客人的期望為重點。
4.?A deep understandingof promotions and marketing as well as managing and leading the salesinitiatives.
對促銷和市場營銷有深刻的理解，并管理和領(lǐng)導(dǎo)銷售活動。
5.?Ability to manage thehotel’s finances through the planning and controlling of revenue streams, cashflow and property expenses.
能夠通過計劃和控制收入流、現(xiàn)金流和物業(yè)費用來管理酒店的財務(wù)。
6.?To ensure that theoperational and service skills of the employees of the hotel are beingconstantly improved through well planned Training systems.
通過精心策劃的培訓(xùn)體系，確保酒店員工的操作和服務(wù)技能不斷得到提高。
7.?Resourceful, creativeand maintain flexibility.
足智多謀，有創(chuàng)造力并保持靈活性。
8.High sense ofresponsibility, professional dedication, and integrity attitude. Possessforward thinking, creativity, and innovative abilities.
高度的責(zé)任心、敬業(yè)精神及誠信態(tài)度，具有前瞻性思維，有創(chuàng)造力和創(chuàng)新能力。
9.Strong adaptability,communication, planning, decision-making, and comprehensive judgment abilities.
有較強的適應(yīng)、溝通、計劃、決策和綜合判斷能力。
