job overview職位概述
Under the guidance of the Director ofEngineering or his delegate ensures that the Hotels equipment is operated inaccordance with IHG standards to ensure maximum efficiency and guestsatisfaction.
在工程總監(jiān)或其代理的指導(dǎo)下，確保酒店設(shè)備按照洲際酒店集團(tuán)標(biāo)準(zhǔn)運作，以確保實現(xiàn)最大化的效率和客人滿意度。
At InterContinentalHotels & Resorts? we want our guests to feel special,cosmopolitan and In the Know which means we need you to:
·???? Be charming by being approachable, having confidence and showing respect.
·???? Stay in the moment by understanding and anticipating guests’ needs, being attentiveand taking ownership of getting things done.
·????Make it memorable by being knowledgeable, sharing stories and showing your style tocreate moments that make people feel special.
在洲際酒店及度假村?，我們希望賓客感覺風(fēng)格獨特、時尚現(xiàn)代和深入洞悉，這意味我們需要你：
·???? 親切、充滿自信、體現(xiàn)尊重來展現(xiàn)富有魅力的你。
·???? 理解和預(yù)測賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專注當(dāng)下。
·????見多識廣、分享閱歷、展現(xiàn)你的風(fēng)格來創(chuàng)造令人感覺特別的時刻，做到令人難忘。
Duties andResponsibilities工作職責(zé)
FinancialReturns: 財務(wù)回報：
·????????Works with superiors in thepreparation and management of the department’s budget and is aware of financialtargets
·????????協(xié)同上級準(zhǔn)備和管理部門預(yù)算，了解財務(wù)目標(biāo)
·????????Attendsto all types of repair and maintenance work of the Hotel premises including anynew additions / extensions to the Hotel or any other properties maintained bythe Hotel.
·????????處理酒店范圍內(nèi)的各類維修和保養(yǎng)工作，包括酒店的新增和延伸設(shè)施或由酒店提供維修保養(yǎng)的任何其他物業(yè)。
·????????Advisesimprovements to the present system in order to optimize the operatingefficiency and economy of the said system.
·????????對現(xiàn)有的系統(tǒng)提出改進(jìn)建議，從而優(yōu)化該系統(tǒng)的運作效率和經(jīng)濟(jì)節(jié)約。
·????????Participatesin Hotel Energy Conservation Program.
·????????參加酒店節(jié)能計劃
·????????Attendsto all work requests and repairs and maintenance works
·????????處理所有工作請求和檢修工作
·????????Providespecial expertise to all repair and maintenance of various engineeringequipment, plants and systems.
·????????為各類工程設(shè)備、機(jī)房和系統(tǒng)的全部檢修和保養(yǎng)提供專業(yè)知識
·????????Responsiblefor servicing and attending to repairs on various types of equipment such as laundryequipment, kitchen equipment, heating, ventilating and air conditioningequipment, including motors, pumps, fans, water treatment plants, sewagetreatment plant and electricity generators, electric lights & powers, CCTV,telephone, TV,? fire lives and safetyequipment & system.
·????????負(fù)責(zé)各類設(shè)備的檢修和相關(guān)服務(wù)，如，洗衣設(shè)備、廚房設(shè)備、加熱設(shè)備、通風(fēng)和空調(diào)設(shè)備、包括發(fā)動機(jī)、泵、風(fēng)扇、水處理裝置、污水處理裝置和發(fā)電機(jī)、電燈和供電、CCTV、電話、電視、消防、生命與安全設(shè)備和系統(tǒng)。
·????????Preparespare parts lists for engineering requirements.
·????????根據(jù)工程要求準(zhǔn)備零部件清單
·????????Preparesdetail annual maintenance plan and periodic maintenance requirements for eachrespective item of those.
·????????準(zhǔn)備詳細(xì)的年度維護(hù)計劃和每個項目對應(yīng)的定期維護(hù)要求
·????????Preparesmonthly Maintenance Status Report.
·????????準(zhǔn)備每月的維修進(jìn)度報告
People:員工團(tuán)隊：
·????????Works with Superior and HumanResources department to ensure the departmental performance of staff isproductive. Duties include:
·????????與上級和人力資源部一起，確保部門員工的工作績效和生產(chǎn)力。職責(zé)包括：
o???Conduct on the job training inaccordance with the departmental standards and procedures and maintains arecord of progress for each staff member
o???根據(jù)部門標(biāo)準(zhǔn)和程序?qū)嵤┕ぷ髋嘤?xùn)，并記錄每個員工的進(jìn)展情況
o???Trainsand develops the assigned Employees in order to improve their skills andquality of work..
o???培訓(xùn)和發(fā)展指定的員工，以提高他們的工作技能和質(zhì)量。
o???Provide input for probation andformal performance appraisal discussions in line with company guidelines
o???根據(jù)公司的指導(dǎo)準(zhǔn)則，為試用期和正式工作表現(xiàn)評估的討論提供意見
o???Ensure new staff attendCorporate Orientation within first month of hire
o???確保新員工在聘用后第一個月內(nèi)參加公司的入職培訓(xùn)
o???Coach, counsel and disciplinestaff in breach of hotel policies and departmental procedures, providingconstructive feedback to enhance performance
o???對員工進(jìn)行輔導(dǎo)、咨詢和違法酒店政策和部門程序時的紀(jì)律處分，提供有建設(shè)性的反饋意見，以改善工作績效
·????????Ensuresthat house rules are followed and obeyed.
·????????確保遵守和奉行內(nèi)部的規(guī)定。
·????????Ensurespunctual attendance and adherence to duty schedules by all subordinate staff.
·????????確保所有下屬員工準(zhǔn)時出席和遵守工作日程表。
·????????Ensuresthat personal grooming and hygiene standards are being observed. Does spotchecks in the morning.
·????????確保遵守個人儀容和衛(wèi)生標(biāo)準(zhǔn)。在早晨進(jìn)行抽查。
·????????Ensuresall subordinate personnel follow the Engineering Standards and Procedures asissued from time to time.
·????????確保所有下屬員工遵守不定時發(fā)布的工程標(biāo)準(zhǔn)和程序。
·????????Isresponsible issuing warnings to his subordinates for infringements of HotelRules and Regulations, examples are, but not limited to:
·????????負(fù)責(zé)向下屬發(fā)布違反酒店規(guī)則和規(guī)定的警告，例如，但不僅限于：
1????????Sleepingwhilst on duty
當(dāng)班時睡覺
2????????Latearriving at beginning of shift
上班遲到
3????????Earlydeparture at the end of the shift
早退
4????????Notfollowing up on guest complaints
不跟進(jìn)客人的投訴
5????????Notadhering to grooming standards
不遵守儀容儀表標(biāo)準(zhǔn)
GuestExperience:賓客體驗：
·????????Coordinates with the relateddepartments for the PM/PMM/FPMM schedule and work in the various areas.
·????????與相關(guān)部門協(xié)調(diào)PM/PMM/FPMM日程安排和各個領(lǐng)域的工作
·????????Interacts and cooperates withHotel guests and outside contractors as necessary or directed by superior.
·????????必要時或在上級的指導(dǎo)下與酒店客人和外部承包商溝通和合作。
·????????Interacts and cooperates withother departments when necessary to provide additional or specialized servicesfor functions, promotions and festivities.
·????????必要時與其他部門溝通和合作，為宴會、促銷活動和節(jié)慶活動提供額外或?qū)ｉT的服務(wù)。
ResponsibleBusiness:企業(yè)責(zé)任：
·????????Demonstrate Awareness of IHG PersonalProtective Equipment (PPE) policies andprocedures and ensure all procedures are conducted safely and within the PPEguidelines and ensure your direct reports do the same
·????????展示對IHG個人防護(hù)裝備（PPE）政策與程序的認(rèn)識，確保安全地實施所有的程序并符合PPE指導(dǎo)準(zhǔn)則，并確保你的直接下屬同樣如此。
·????????Be aware of duty of care andadhere to workplace health and safety related various IHG policies andprocedures
·????????具備謹(jǐn)慎責(zé)任意識，并遵守各種與工作場所的健康與安全相關(guān)的IHG政策與程序
·????????Be familiar with propertysafety, first aid and fire and emergency procedures and operate equipmentsafely and sensibly
·????????熟悉物業(yè)安全、急救和消防及應(yīng)急程序，安全、合理地操作設(shè)備
·????????Initiate action to correct ahazardous situation and notify supervisors of potential dangers
·????????主動采取行動糾正有潛在危險的情形，并將潛在危險通知主管
·????????Log security incidents andaccidents in accordance with hotel requirements
·????????根據(jù)酒店要求記錄安全事件和事故
·????????Carriesout regular fire alarm test. .
·????????定期實施火災(zāi)報警檢測
·????????Ensuresthat the workshop and related areas are kept in a clean and tidy condition.
·????????確保工作場所及相關(guān)區(qū)域保持干凈和整潔。
·????????Complieswith Hotel's Health, Safety & Hygiene Policy..
·????????遵守酒店的健康、安全和衛(wèi)生政策。
Perform other duties as assigned bysuperior.
履行上級分派的其他職責(zé)。
aCCOUNTABILITY責(zé)任
This is the top Maintenance/Engineering job in a large full-service,luxury, resort, or major flagship hotel with multiple sites and facilities, anumber of major outlets, high volume catering and convention facilities, and alarge number of VIP and key guests.?Supervises a staff of maintenance/engineering tradespersons andcontractors. May oversees subordinate managers and supervisors.
這是大型全服務(wù)式、豪華型、度假型或大型旗艦酒店中與維修/工程相關(guān)的一個重要職位，酒店擁有多樣化的場所和設(shè)施，眾多大型餐飲設(shè)施，大規(guī)模的宴會和會議設(shè)施，以及眾多貴賓和重要客人。管理一支維修/工程技工團(tuán)隊和承包商。可能需要管理經(jīng)理和主管級下屬。
QUALIFICATIONSAND REQUIREMENTS任職要求
Technical school graduate either in one of the trades ofelectrical/electronic/mechanical/refrigeration & air conditioning/ plumbingor obtains vocational training plus 3 years of experience in related work, itinclude 1 year in a supervisory role, or an equivalent combination of educationand experience.? Hotel experiencepreferred. Professional certification and license if required by law.
技術(shù)學(xué)校電氣/電子/機(jī)械制冷和空調(diào)/水管專業(yè)中任何一個專業(yè)畢業(yè)或接受過職業(yè)培訓(xùn)加上3年相關(guān)工作經(jīng)驗，包括1年擔(dān)任管理職責(zé)的經(jīng)驗，或同等的教育和經(jīng)歷。擁有酒店經(jīng)驗者優(yōu)先。持有法律可能要求的職業(yè)證書和許可證。
