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?Supervision/support of a professional welcoming and sales orientated F&B Service ?Coordinate with the Executive Chef dietary needs for guests according to manifest ?Ensuring absolute cleanliness and order in accordance with HACCP rules ?Operation of service procedures according to standards (e.g. menus, decoration,) ?Organisationand execution of F&B related ship functions and special events ?Responsible for sales for on-board products such as aperitifs, digestives and wines ?Preparation of opening and closing ships at start and end of season ?Act as Deputy Hotel Manager when Hotel Manager and Asst. HM are not available Management and motivation of the service crew ?Organisation, management and motivation of restaurant and bar (7-16 crew) ?Management of work schedules & Training of service department ?Luggage duty on embarkation and disembarkation day ?Participation in loadings and waste management Responsible for cost control and adherence to set budgets ?Cost control (incl. stock supply/inventory in accordance to the budget &standards) ?Daily closing of restaurant and bar area cash register

?Supervision and support of a professional welcoming and sales orientated service in bar, lounge and on the sundeck ?Operation of bar procedures according to company standards (e.g. menus, decoration, appearance) ?Organisation, management, motivation and training of bar team (2 to 4 crew) ?Organisationand execution of F&B related ship functions and special events ?Serving drinks in accordance with company standards ?Creation of daily cocktails in accordance with company standards ?Preparation and set up of Café Lunch in the lounge in coorporationwith Executive Chef and Food & Beverage Manager ?Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards ?Cost control for bar in accordance with the budget ?Establishing of weekly stock order in cooperation with Food & Beverage Manager ?Responsible for the daily tallying of the bar revenue ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Correct storage of stock; establishing of par levels ?Luggage duty on embarkation and disembarkation day ?Participation in loadings

【崗位職責(zé)】: 1、全面負(fù)責(zé)酒店餐飲部的籌備和運(yùn)營(yíng)管理工作； 2、組織并督導(dǎo)下級(jí)管理人員提供有效的餐飲管理，制定實(shí)施餐飲部的營(yíng)銷計(jì)劃，不斷探索新的餐飲內(nèi)容促銷及推廣活動(dòng)方式； 3、確保服務(wù)標(biāo)準(zhǔn)、出品質(zhì)量和工作程序的應(yīng)用，完成餐廳的利潤(rùn)目標(biāo)并創(chuàng)建良好聲譽(yù)； 4、確保有關(guān)食品衛(wèi)生、安全工作程序和規(guī)章制度的應(yīng)用實(shí)施，遵守當(dāng)?shù)氐男l(wèi)生和安全法規(guī)，或其它適用的規(guī)定； 5、審核餐飲部工作計(jì)劃與預(yù)算，并組織落實(shí)，遵守品牌規(guī)范和當(dāng)?shù)氐囊?guī)章制度； 6、配合管理公司餐飲部完成餐飲關(guān)鍵性工作，為員工創(chuàng)造良好的工作氛圍。 【任職資格】: 1、性別不限，30-45歲，身體健康，五官端正； 2、大專以上學(xué)歷或具有同等學(xué)歷，餐旅管理專業(yè)或經(jīng)濟(jì)管理專業(yè)； 3、三年以上酒店或相關(guān)行業(yè)同等職位工作經(jīng)驗(yàn)，熟練使用office系列辦公軟件； 4、性情開朗，沉著穩(wěn)重，普通話標(biāo)準(zhǔn)，表達(dá)和書寫能力強(qiáng)，有親和力，樂于支持、幫助他人； 5、有強(qiáng)烈的事業(yè)心和責(zé)任感，觀察力強(qiáng)，思維敏捷清晰，組織能力強(qiáng)，能承受工作壓力。 工作地點(diǎn)：深圳市大鵬新區(qū)壩光片區(qū)

崗位職責(zé)： 1.全面督導(dǎo)酒店餐飲部運(yùn)營(yíng)管理工作,制定并實(shí)施餐飲經(jīng)營(yíng)的所有計(jì)劃； 2.負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)； 3.與行政總廚/廚師長(zhǎng)一起籌劃和設(shè)計(jì)菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品； 4.協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)； 5.制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入； 6.建立健全物資管理制度，對(duì)餐廳的設(shè)備、物資、用具等嚴(yán)格管理； 7.完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件： 1.具有3年以上同崗位工作經(jīng)驗(yàn)； 2.以部門負(fù)責(zé)人身份參與過至少一家酒店的籌開籌備工作； 3.具有5年以上酒店、餐飲等行業(yè)工作經(jīng)歷或企業(yè)經(jīng)營(yíng)管理工作經(jīng)歷； 4.熟悉酒店管理理論、餐飲管理理論、營(yíng)銷學(xué)和服務(wù)心理學(xué)等知識(shí)領(lǐng)域； 5.熟練使用辦公軟件，并能夠運(yùn)用專業(yè)管理軟件進(jìn)行數(shù)據(jù)分析和決策； 6.良好的溝通能力和團(tuán)隊(duì)領(lǐng)導(dǎo)技能，能夠有效地管理和激勵(lì)員工； 7.具備較強(qiáng)的組織協(xié)調(diào)能力，能夠在多任務(wù)環(huán)境下有效工作； 8.同等條件下，中共黨員、具有國(guó)央企工作經(jīng)歷、具有軍隊(duì)工作經(jīng)歷者優(yōu)先。 9.服從工作地點(diǎn)調(diào)配。

【崗位職責(zé)】 1、負(fù)責(zé)餐飲部行政管理工作,制定并實(shí)施餐飲經(jīng)營(yíng)的所有計(jì)劃。 2、負(fù)責(zé)實(shí)現(xiàn)部門的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 3、與行政總廚一起籌劃和設(shè)計(jì)菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 4、熟悉飯店管理理論、餐飲管理理論、營(yíng)銷學(xué)和服務(wù)心理學(xué)。 5、協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 6、制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 7、建全物資管理制度，對(duì)餐廳的設(shè)備、物資、用具等嚴(yán)格管理。 【崗位要求】 1、XX以上文化程度；X年以上同崗位工作經(jīng)驗(yàn)。 2、精通本部門的業(yè)務(wù)知識(shí)，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 3、熟悉 食品原材料采購(gòu)、儲(chǔ)藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個(gè)環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 4、具有食品原材料加工、餐飲成本核算方面的知識(shí)。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 5、具有社會(huì)活動(dòng)能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力；善于調(diào)動(dòng)餐飲 部各級(jí)管理人員的積極性。

【崗位職責(zé)】: 1、全面負(fù)責(zé)酒店餐飲部的籌備和運(yùn)營(yíng)管理工作； 2、組織并督導(dǎo)下級(jí)管理人員提供有效的餐飲管理，制定實(shí)施餐飲部的營(yíng)銷計(jì)劃，不斷探索新的餐飲內(nèi)容促銷及推廣活動(dòng)方式； 3、確保服務(wù)標(biāo)準(zhǔn)、出品質(zhì)量和工作程序的應(yīng)用，完成餐廳的利潤(rùn)目標(biāo)并創(chuàng)建良好聲譽(yù)； 4、確保有關(guān)食品衛(wèi)生、安全工作程序和規(guī)章制度的應(yīng)用實(shí)施，遵守當(dāng)?shù)氐男l(wèi)生和安全法規(guī)，或其它適用的規(guī)定； 5、審核餐飲部工作計(jì)劃與預(yù)算，并組織落實(shí)，遵守品牌規(guī)范和當(dāng)?shù)氐囊?guī)章制度； 6、配合管理公司餐飲部完成餐飲關(guān)鍵性工作，為員工創(chuàng)造良好的工作氛圍。 【任職資格】: 1、性別不限，30-45歲，身體健康，五官端正； 2、大專以上學(xué)歷或具有同等學(xué)歷，餐旅管理專業(yè)或經(jīng)濟(jì)管理專業(yè)； 3、三年以上酒店或相關(guān)行業(yè)同等職位工作經(jīng)驗(yàn)，熟練使用office系列辦公軟件； 4、性情開朗，沉著穩(wěn)重，普通話標(biāo)準(zhǔn)，表達(dá)和書寫能力強(qiáng)，有親和力，樂于支持、幫助他人； 5、有強(qiáng)烈的事業(yè)心和責(zé)任感，觀察力強(qiáng)，思維敏捷清晰，組織能力強(qiáng)，能承受工作壓力。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

崗位職責(zé)： 1.全面負(fù)責(zé)全日制餐廳的日常運(yùn)營(yíng)管理工作，確保餐廳服務(wù)質(zhì)量和運(yùn)營(yíng)效率達(dá)到酒店標(biāo)準(zhǔn); 2.制定并執(zhí)行餐廳年度、季度、月度經(jīng)營(yíng)計(jì)劃，完成公司下達(dá)的營(yíng)收和利潤(rùn)指標(biāo); 3.監(jiān)督餐廳食品質(zhì)量、衛(wèi)生標(biāo)準(zhǔn)和服務(wù)流程，定期檢查并落實(shí)整改措施； 4.負(fù)責(zé)餐廳員工排班、培訓(xùn)及績(jī)效考核，提升團(tuán)隊(duì)服務(wù)意識(shí)和專業(yè)技能; 5.處理顧客投訴及突發(fā)事件，維護(hù)餐廳良好形象和客戶關(guān)系; 6.控制餐廳運(yùn)營(yíng)成本，做好食材采購(gòu)、庫(kù)存管理及損耗控制; 7.收集分析市場(chǎng)信息和顧客反饋，提出菜品創(chuàng)新和服務(wù)改進(jìn)建議; 8.完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件： 1.2年以上同崗位工作經(jīng)驗(yàn)； 2.5年以上酒店或餐飲行業(yè)管理相關(guān)工作經(jīng)驗(yàn)， 3.精通餐飲部業(yè)務(wù)知識(shí)，熟練掌握全日餐廳、酒吧、茶吧的技能及管理技巧； 4.熟悉全日餐服務(wù)全過程，善于安排各個(gè)環(huán)節(jié)的工作，能保證餐廳管理的協(xié)調(diào)發(fā)展； 5.具有社會(huì)活動(dòng)能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力。 6.服從工作地點(diǎn)調(diào)配。

崗位職責(zé)： 1.全面負(fù)責(zé)中餐廳運(yùn)營(yíng)管理工作； 2.全面負(fù)責(zé)中餐廳品質(zhì)管理工作； 3.全面負(fù)責(zé)中餐廳營(yíng)收及成本控制管理工作； 4.全面負(fù)責(zé)中餐廳員工培訓(xùn)及發(fā)展工作； 5.全面負(fù)責(zé)中餐廳安全生產(chǎn)管理工作。 6.完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件： 1.2年以上酒店或餐飲行業(yè)餐廳經(jīng)理相關(guān)工作經(jīng)驗(yàn)； 2.精通中餐的業(yè)務(wù)知識(shí)，熟練掌握中餐的業(yè)務(wù)及管理技能； 3.熟悉中餐服務(wù)全過程，善于安排各個(gè)環(huán)節(jié)的工作，能保證餐廳管理的協(xié)調(diào)發(fā)展； 4.具有較強(qiáng)的溝通協(xié)調(diào)能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

有同等職位工作經(jīng)驗(yàn)者優(yōu)先

崗位職責(zé) 1.負(fù)責(zé)酒店餐飲部的全面工作，對(duì)總經(jīng)理負(fù)責(zé) 2.認(rèn)真執(zhí)行總經(jīng)理下達(dá)的各項(xiàng)工作任務(wù)和工作指標(biāo)，對(duì)飲食娛樂的經(jīng)營(yíng)情況負(fù)有重要的責(zé)任 3.制訂餐飲部的營(yíng)業(yè)政策和經(jīng)營(yíng)計(jì)劃 4.擬定餐飲部每年的預(yù)算方案和營(yíng)業(yè)指標(biāo)，審閱餐飲音響各單位每天的營(yíng)業(yè)報(bào)表，進(jìn)行營(yíng)業(yè)分析，并作出經(jīng)營(yíng)決策 5.主持日常餐飲部的部務(wù)會(huì)議，協(xié)調(diào)各部門工作 6.審閱和批示部屬部門的報(bào)告及各項(xiàng)申請(qǐng) 7.與行政總廚研究如何提高食品的質(zhì)量，創(chuàng)制新的菜色品種，制定或修定年、季、月、周、日的餐牌，制定食品與飲料的成本標(biāo)準(zhǔn) 8.參加總經(jīng)理召開的各部經(jīng)理例會(huì)及業(yè)務(wù)協(xié)調(diào)會(huì)議，與各界建立良好的公共關(guān)系 9.對(duì)部屬管理人員的工作進(jìn)行督導(dǎo)，幫助他們不斷提高業(yè)務(wù)能力 10.負(fù)責(zé)督促部屬員工的服務(wù)情況，使餐飲部的服務(wù)檔次得以提高

Same position working experience preferred.? ?有同等職位經(jīng)驗(yàn)者優(yōu)先。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

【崗位職責(zé)】 1、協(xié)助餐飲總監(jiān)監(jiān)管酒店餐飲運(yùn)營(yíng)的各方面工作，確保已打造的餐飲品質(zhì)和賓客服務(wù)標(biāo)準(zhǔn)，以及部門的收入和利潤(rùn)目標(biāo)； 2、鼓勵(lì)和激發(fā)員工提供合適的服務(wù)； 3、培訓(xùn)服務(wù)員基礎(chǔ)的酒水、茶的知識(shí)和酒水、茶的服務(wù)技巧； 4、根據(jù)部門的標(biāo)準(zhǔn)和程序，提供高標(biāo)準(zhǔn)的餐飲服務(wù)； 5、處理客戶投訴及突發(fā)事件，及時(shí)解決問題并制定預(yù)防措施，維護(hù)酒店品牌形象； 6、與廚房、銷售等部門緊密協(xié)作，策劃并執(zhí)行季節(jié)性菜單、促銷活動(dòng)及特色餐飲項(xiàng)目； 7、以協(xié)助和靈活的態(tài)度與其他管理人員密切合作，關(guān)注餐廳的整體成功和客人的滿意度。 【崗位要求】 1、具備餐飲行業(yè)服務(wù)或管理經(jīng)驗(yàn)，熟悉酒店餐飲運(yùn)營(yíng)模式及服務(wù)流程，有星級(jí)酒店經(jīng)驗(yàn)者優(yōu)先； 2、出色的團(tuán)隊(duì)管理能力，能有效激勵(lì)員工并處理團(tuán)隊(duì)協(xié)作問題； 3、較強(qiáng)的成本意識(shí)和數(shù)據(jù)分析能力，熟練使用辦公軟件及餐飲管理系統(tǒng)； 4、具備優(yōu)秀的溝通協(xié)調(diào)能力，能靈活應(yīng)對(duì)客戶需求及突發(fā)情況； 5、對(duì)餐飲市場(chǎng)趨勢(shì)敏感，有創(chuàng)新意識(shí)，能策劃差異化服務(wù)方案。

負(fù)責(zé)餐飲部的市場(chǎng)銷售及活動(dòng)創(chuàng)意，管理和分析銷售，促銷活動(dòng)及信息推廣相關(guān)活動(dòng)內(nèi)容 參與市場(chǎng)推廣的日常工作，策劃并執(zhí)行餐飲銷售活動(dòng) 全面了解餐飲部菜品內(nèi)容，各種促銷活動(dòng)及與市場(chǎng)互動(dòng)的相關(guān)信息 確保符合洲際酒店集團(tuán)及酒店各品牌的標(biāo)準(zhǔn)和政策符合所有餐廳及酒吧的銷售活動(dòng) 通過每月對(duì)餐廳及酒吧的數(shù)據(jù)管理系統(tǒng)的分析，提出創(chuàng)造性意見和建議，并提議新的創(chuàng)收渠道 協(xié)助行動(dòng)計(jì)劃并指導(dǎo)和推進(jìn)餐飲部的銷售目標(biāo)并將這些促銷活動(dòng)的利潤(rùn)實(shí)現(xiàn) 崗位要求： ●酒店管理，餐飲或相關(guān)專業(yè)的大專學(xué)歷 ●2年工作經(jīng)驗(yàn)，具備管理崗位工作經(jīng)驗(yàn)，或具有其他同等學(xué)歷及工作經(jīng)驗(yàn)

一、運(yùn)營(yíng)規(guī)劃與決策 制定運(yùn)營(yíng)策略：依據(jù)酒店整體戰(zhàn)略與市場(chǎng)狀況，策劃中餐廳的長(zhǎng)期、中期及短期運(yùn)營(yíng)策略，涵蓋市場(chǎng)定位、菜品規(guī)劃、服務(wù)提升及營(yíng)銷推廣等方面，以契合酒店發(fā)展目標(biāo)與顧客需求。 制定預(yù)算與目標(biāo)：負(fù)責(zé)編制中餐廳年度預(yù)算，涵蓋營(yíng)收、成本、費(fèi)用等項(xiàng)目，并拆解為季度、月度指標(biāo)。定期監(jiān)控預(yù)算執(zhí)行，依據(jù)實(shí)際運(yùn)營(yíng)調(diào)整策略，確保達(dá)成或超越經(jīng)營(yíng)目標(biāo)。 決策與風(fēng)險(xiǎn)把控：針對(duì)餐廳運(yùn)營(yíng)的關(guān)鍵事務(wù)，如菜品研發(fā)、人員調(diào)配、資源采購(gòu)等，做出科學(xué)決策。同時(shí)，敏銳洞察市場(chǎng)變化與潛在風(fēng)險(xiǎn)，制定應(yīng)對(duì)預(yù)案，保障餐廳運(yùn)營(yíng)穩(wěn)定。 二、服務(wù)與顧客體驗(yàn)管理 服務(wù)標(biāo)準(zhǔn)制定與監(jiān)督：建立并優(yōu)化中餐廳服務(wù)標(biāo)準(zhǔn)與流程，涵蓋接待、點(diǎn)餐、上菜、席間服務(wù)及送客等環(huán)節(jié)。通過現(xiàn)場(chǎng)巡查、顧客反饋等方式，監(jiān)督服務(wù)執(zhí)行，確保服務(wù)優(yōu)質(zhì)、高效、一致。 顧客反饋處理：積極收集顧客意見與建議，通過現(xiàn)場(chǎng)溝通、問卷調(diào)查、網(wǎng)絡(luò)評(píng)價(jià)等渠道。針對(duì)顧客反饋的問題，迅速響應(yīng)并解決，持續(xù)提升顧客滿意度與忠誠(chéng)度。 特殊需求應(yīng)對(duì)：處理顧客特殊需求與投訴，如大型宴會(huì)、個(gè)性化菜品定制、服務(wù)失誤補(bǔ)救等。秉持顧客至上原則，提供個(gè)性化解決方案，維護(hù)酒店聲譽(yù)。 三、人員管理 團(tuán)隊(duì)組建與培訓(xùn)：依據(jù)餐廳運(yùn)營(yíng)需求，招聘、選拔與培養(yǎng)優(yōu)秀人才，組建高效團(tuán)隊(duì)。制定培訓(xùn)計(jì)劃，涵蓋服務(wù)技能、菜品知識(shí)、職業(yè)素養(yǎng)等，提升員工能力與素質(zhì)。 員工激勵(lì)與考核：建立激勵(lì)機(jī)制，通過績(jī)效評(píng)估、獎(jiǎng)勵(lì)表彰等，激發(fā)員工積極性與創(chuàng)造力。依據(jù)考核結(jié)果，提供晉升、調(diào)薪機(jī)會(huì)，為員工規(guī)劃職業(yè)發(fā)展路徑。 團(tuán)隊(duì)文化建設(shè)：營(yíng)造積極向上、團(tuán)結(jié)協(xié)作的團(tuán)隊(duì)氛圍，組織團(tuán)隊(duì)活動(dòng)，增強(qiáng)團(tuán)隊(duì)凝聚力與歸屬感，降低員工流失率。 四、菜品與質(zhì)量管理 菜品研發(fā)與更新：與廚師團(tuán)隊(duì)協(xié)作，結(jié)合市場(chǎng)趨勢(shì)與顧客需求，研發(fā)新菜品，豐富菜單。定期評(píng)估菜品銷售與反饋，優(yōu)化菜品，確保菜品吸引力與競(jìng)爭(zhēng)力。 食材質(zhì)量把控：監(jiān)督食材采購(gòu)流程，確保食材新鮮、安全、優(yōu)質(zhì)。與供應(yīng)商建立良好合作，優(yōu)化采購(gòu)成本，同時(shí)保障食材供應(yīng)穩(wěn)定。 出品質(zhì)量監(jiān)督：建立菜品出品質(zhì)量標(biāo)準(zhǔn)，監(jiān)督廚房遵循標(biāo)準(zhǔn)制作。定期檢查菜品口味、色澤、擺盤等，確保菜品質(zhì)量穩(wěn)定。 五、成本控制與財(cái)務(wù)管理 成本管理：嚴(yán)格控制餐廳運(yùn)營(yíng)成本，包括食材成本、人力成本、能耗成本、營(yíng)銷成本等。通過優(yōu)化采購(gòu)、合理排班、節(jié)能降耗等措施，降低成本，提高利潤(rùn)空間。 財(cái)務(wù)管理：審核餐廳財(cái)務(wù)報(bào)表，分析營(yíng)收、成本、利潤(rùn)數(shù)據(jù)，掌握經(jīng)營(yíng)狀況。依據(jù)財(cái)務(wù)分析，制定改進(jìn)措施，提升經(jīng)濟(jì)效益。同時(shí)，確保財(cái)務(wù)制度合規(guī)，防范財(cái)務(wù)風(fēng)險(xiǎn)。 六、營(yíng)銷與客戶關(guān)系管理 營(yíng)銷推廣：制定并執(zhí)行中餐廳營(yíng)銷計(jì)劃，結(jié)合線上線下渠道，如社交媒體、酒店官網(wǎng)、會(huì)員活動(dòng)、節(jié)日促銷等，提升餐廳知名度與美譽(yù)度，吸引新顧客，留住老顧客。 客戶關(guān)系維護(hù)：建立客戶信息管理系統(tǒng)，記錄顧客偏好與消費(fèi)歷史。通過會(huì)員制度、專屬優(yōu)惠、定期回訪等，維護(hù)良好客戶關(guān)系，提升顧客粘性與復(fù)購(gòu)率。 七、安全與衛(wèi)生管理 安全管理：建立健全餐廳安全管理制度，涵蓋食品安全、消防安全、設(shè)施設(shè)備安全等。定期組織安全培訓(xùn)與演練，提高員工安全意識(shí)與應(yīng)急處理能力。加強(qiáng)安全檢查，及時(shí)消除安全隱患。 衛(wèi)生管理：嚴(yán)格執(zhí)行衛(wèi)生標(biāo)準(zhǔn)與操作規(guī)范，確保餐廳環(huán)境、廚房衛(wèi)生、餐具消毒等符合要求。定期開展衛(wèi)生檢查與清潔工作，為顧客提供放心用餐環(huán)境。

1、有酒店餐飲經(jīng)理工作經(jīng)驗(yàn)； 2、根據(jù)酒店發(fā)展，建立并完善各項(xiàng)餐飲管理制度； 3、制訂服務(wù)標(biāo)準(zhǔn)和操作規(guī)程； 4、根據(jù)市場(chǎng)變化和客人需求，制定餐飲經(jīng)營(yíng)策略； 5、根據(jù)不同時(shí)期，對(duì)部門員工技能培訓(xùn)，提高服務(wù)質(zhì)量； 6、培養(yǎng)人才。

【崗位職責(zé)】 1、全面負(fù)責(zé)全日制餐廳的日常運(yùn)營(yíng)管理工作，包括人員排班、服務(wù)標(biāo)準(zhǔn)執(zhí)行及質(zhì)量控制； 2、制定并落實(shí)餐廳年度、季度經(jīng)營(yíng)計(jì)劃，達(dá)成營(yíng)收及利潤(rùn)目標(biāo)； 3、監(jiān)督食品衛(wèi)生安全及成本管控，優(yōu)化采購(gòu)、庫(kù)存及損耗管理流程； 4、培訓(xùn)并考核服務(wù)團(tuán)隊(duì)，提升員工專業(yè)技能與客戶服務(wù)水平； 5、處理賓客投訴及突發(fā)事件，維護(hù)酒店品牌形象與客戶滿意度； 6、分析經(jīng)營(yíng)數(shù)據(jù)，定期提交運(yùn)營(yíng)報(bào)告并提出改進(jìn)方案； 7、協(xié)調(diào)廚房、工程等部門，確保餐廳設(shè)施設(shè)備正常運(yùn)轉(zhuǎn)。 【崗位要求】 1、大專及以上學(xué)歷，酒店管理、餐飲管理或相關(guān)專業(yè)優(yōu)先； 2、至少5年以上國(guó)際聯(lián)號(hào)酒店餐飲管理經(jīng)驗(yàn)，1年以上同崗位經(jīng)驗(yàn)； 3、精通餐廳運(yùn)營(yíng)全流程，熟悉食品安全法規(guī)及成本控制方法； 4、具備優(yōu)秀的團(tuán)隊(duì)管理能力，能有效激勵(lì)并培養(yǎng)下屬； 5、出色的溝通協(xié)調(diào)能力及客戶服務(wù)意識(shí)，英語(yǔ)口語(yǔ)流利者優(yōu)先； 6、抗壓能力強(qiáng)，適應(yīng)彈性工作時(shí)間及高強(qiáng)度工作節(jié)奏。

【崗位職責(zé)】 1.具體負(fù)責(zé)樓面的日常運(yùn)轉(zhuǎn)和管理工作，保證以舒適的就餐環(huán)境、良好的服務(wù)來吸引客源，通過向客人提供規(guī)范的服務(wù)程序，高標(biāo)準(zhǔn)的優(yōu)質(zhì)服務(wù)，來獲取最佳的經(jīng)濟(jì)效益和社會(huì)效益； 2.負(fù)責(zé)簽署樓面各種用品的領(lǐng)用單、設(shè)備維修單、損耗報(bào)告單等，保證樓面的正常運(yùn)行； 3.負(fù)責(zé)與相關(guān)部門的工作協(xié)調(diào)，發(fā)現(xiàn)問題及時(shí)處理并尋求新的解決方案； 4.員工的儀容儀表，督導(dǎo)員工保持始終如一的衛(wèi)生標(biāo)準(zhǔn)； 5.營(yíng)業(yè)期間堅(jiān)持在第一戰(zhàn)線，加強(qiáng)餐中巡視，發(fā)現(xiàn)并糾正服務(wù)中出現(xiàn)的問題，處理各種突發(fā)事件；熱情待客、主動(dòng)與顧客交流，迎送重要客人并在服務(wù)中給以特殊關(guān)照。記錄賓客信息，做好客源開發(fā)與維護(hù)； 6.處理賓客的抱怨和不滿，認(rèn)真解決客人的投訴，并將客人的投訴意見及時(shí)向上級(jí)報(bào)告。 【崗位要求】 1.有良好的團(tuán)隊(duì)領(lǐng)導(dǎo)精神及執(zhí)行力。工作認(rèn)真負(fù)責(zé)，作風(fēng)正派； 2.熟悉餐飲前廳的經(jīng)營(yíng)管理工作，具有較強(qiáng)的工作責(zé)任感和敬業(yè)精神； 3.高端餐飲及酒店同崗位3年以上管理經(jīng)驗(yàn)者優(yōu)先考慮。 該職位為項(xiàng)目?jī)?chǔ)備，項(xiàng)目地點(diǎn)為山西太原、廣東珠海、浙江杭州、陜西西安

崗位職責(zé)： 1、協(xié)助餐飲總監(jiān)開展中餐廳零點(diǎn)及包房管理工作，對(duì)本部門各項(xiàng)工作有計(jì)劃的安排、檢查、督導(dǎo)、協(xié)調(diào)、考核下屬工作。 2、積極維護(hù)和提高餐廳營(yíng)業(yè)額和盈利能力，確保完成酒店各項(xiàng)經(jīng)營(yíng)指標(biāo)，各項(xiàng)工作規(guī)范性、程序化、標(biāo)準(zhǔn)化、制度化。 3、主持樓面的工作例會(huì)，聽取匯報(bào)，督促工作建設(shè)，提高工作質(zhì)量、工作效率，及時(shí)調(diào)整、協(xié)調(diào)各部門的工作，及時(shí)發(fā)現(xiàn)解決工作中存在的問題。 4、注重現(xiàn)場(chǎng)管理，關(guān)注包房宴會(huì)的用餐體驗(yàn)，安排大型團(tuán)體宴會(huì)并接待好VIP客人，妥善處理客人的投訴。 任職要求： 1.大專以上學(xué)歷，至少2年以上同崗位工作經(jīng)驗(yàn)。 2.有良好的溝通協(xié)調(diào)能力和處理問題的能力。 3.工作態(tài)度積極主動(dòng)有擔(dān)當(dāng)有大局意識(shí)。

崗位職責(zé) 1、確保酒員工正確的執(zhí)行服務(wù)標(biāo)準(zhǔn)和酒店政策。 2、提供良好的工作氛圍和建立和諧的團(tuán)隊(duì)，增加團(tuán)隊(duì)的士氣和工作效率。 3、實(shí)施員工培訓(xùn)課程，進(jìn)行部門員工的培訓(xùn)和評(píng)估。 4.協(xié)助部門總監(jiān)對(duì)部門行政管理工作,制定并實(shí)施餐飲經(jīng)營(yíng)的所有計(jì)劃。 5、協(xié)助餐飲總監(jiān)實(shí)現(xiàn)部門的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 崗位要求 1、英文和其它語(yǔ)言的溝通能力，全面的餐飲部運(yùn)營(yíng)知識(shí)。 2、2年相關(guān)的工作經(jīng)驗(yàn)，熟悉洛陽(yáng)市場(chǎng)更佳 3、良好的管理技能。 4、持有商業(yè)的敏銳感 5、積極主動(dòng)和精力充沛。 6、領(lǐng)導(dǎo)才干，和團(tuán)隊(duì)有良好的溝通 7、優(yōu)秀的書面和口語(yǔ)的英文能力。 8、整潔干凈的儀容儀表。

崗位職責(zé) 全面了解相關(guān)的食品、飲料、服務(wù)知識(shí)。 ?確保準(zhǔn)確無誤的將酒店標(biāo)準(zhǔn)和政策傳達(dá)給員工，并執(zhí)行統(tǒng)一的品牌標(biāo)準(zhǔn)。 ?按照宴會(huì)訂單確保所有活動(dòng)的擺臺(tái)。 ?確保擺臺(tái)工作在活動(dòng)開始前一小時(shí)按要求完成。 ?對(duì)各種活動(dòng)的更改、取消做出及時(shí)反應(yīng) ?及時(shí)向員工介紹相關(guān)活動(dòng)細(xì)節(jié)、特殊要求以及服務(wù)和食品項(xiàng)目。 ?督促食品和飲料的準(zhǔn)備工作并符合酒店服務(wù)標(biāo)準(zhǔn)。 ?確?；顒?dòng)后賬單的準(zhǔn)確性并交由客人簽字。 對(duì)新入職員工和老員工進(jìn)行培訓(xùn)。 ?對(duì)員工進(jìn)行季度評(píng)估和進(jìn)行相關(guān)獎(jiǎng)懲。 在活動(dòng)開始之前及時(shí)發(fā)現(xiàn)和彌補(bǔ)服務(wù)標(biāo)準(zhǔn)上的不足加以彌補(bǔ)并在之后予以貫徹和執(zhí)行。 ?按照活動(dòng)要求有計(jì)劃的安排員工工作以確保足夠的餐前準(zhǔn)備時(shí)間。 ?確保所有的設(shè)備設(shè)施的合理擺放、維修及維護(hù)。 ?負(fù)責(zé)宴會(huì)廳房及周邊區(qū)域的年度維修、維護(hù)以及清潔計(jì)劃。 ?對(duì)所管轄區(qū)域提出合理化建議意見以不斷提高。 ?及時(shí)更新每日工作報(bào)告并向部門負(fù)責(zé)人匯報(bào)。 ?協(xié)助餐飲部經(jīng)理完成宴會(huì)推廣活動(dòng)的宣傳冊(cè)。 ?對(duì)有可能舉行的活動(dòng)隨時(shí)保持關(guān)注。 ?運(yùn)用關(guān)鍵信息及財(cái)務(wù)目標(biāo)評(píng)估部門發(fā)展和制定相關(guān)發(fā)展計(jì)劃。 通過財(cái)務(wù)Micros系統(tǒng)所提供的信息做出相關(guān)決定。 ?按餐飲部總監(jiān)要求完成正常的財(cái)務(wù)及工作報(bào)告。 ?隨時(shí)對(duì)部門收入及相關(guān)成本控制保持關(guān)注。 控制成本并向本部門員工傳達(dá)重要財(cái)務(wù)信息。 ?分析和解釋財(cái)務(wù)差異并制定相關(guān)預(yù)案。 ?按照酒店及部門要求合理制定本部門員工年假計(jì)劃并執(zhí)行。 ?及時(shí)向員工傳達(dá)酒店重要信息，并隨時(shí)關(guān)注酒店經(jīng)營(yíng)策略。 ?為自己及部門設(shè)立目標(biāo)，具有主人翁意識(shí)。 ?在食品、飲料、紙張、能源、水等各方面節(jié)約開支（盡可能的回收再利用） ?每月向餐飲部總監(jiān)提交本部門損益報(bào)告。 運(yùn)用切實(shí)可行、可衡量的方法不斷加強(qiáng)節(jié)約各項(xiàng)成本、支出及用工的開支。< 崗位要求 成熟穩(wěn)重，平易近人，形象良好。 ?自信心強(qiáng) ?可以承受相當(dāng)?shù)墓ぷ鲏毫Α??可以獨(dú)立完成工作。 ?最少7年酒店管理工作經(jīng)驗(yàn)。 ?在酒店擔(dān)任相同職務(wù)至少3年以上。 ?全面的餐飲部運(yùn)營(yíng)及中餐知識(shí)。 有酒店開業(yè)經(jīng)驗(yàn)優(yōu)先。

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development