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【職責(zé)內(nèi)容】 職責(zé)說明： 1、負責(zé)開拓客戶群，維護客戶關(guān)系； 2、負責(zé)在目標區(qū)域開展產(chǎn)品的推廣銷售工作，完成銷售目標，實現(xiàn)產(chǎn)品的銷售增長及市場占有率的提高。 職位要求： 1、大專及以上學(xué)歷，3年以上美業(yè)經(jīng)驗； 2、具備美容儀器銷售經(jīng)驗，良好的市場開發(fā)能力和抗壓能力； 3、優(yōu)秀的溝通談判能力和良好的客戶關(guān)系維護能力。

【職責(zé)內(nèi)容】 在美業(yè)領(lǐng)域有8-10年以上的工作經(jīng)驗，獲得過美業(yè)行業(yè)專業(yè)領(lǐng)域的認證，能夠獨立開展培訓(xùn)課程，可以獨立完成課件的制定，有自己的想法和見解，對于美業(yè)行業(yè)有新的理念。

【職責(zé)內(nèi)容】 從事醫(yī)療整形美容行業(yè)、對于中醫(yī)正骨按摩整形有10年以上的工作經(jīng)驗，能夠?qū)ι虒W(xué)院學(xué)員進行專業(yè)的培訓(xùn)。對于美業(yè)行業(yè)的發(fā)展有自己的想法和見解，對于美業(yè)領(lǐng)域有很深的沉淀，能夠完成商學(xué)院的內(nèi)部建設(shè)，并且?guī)ьI(lǐng)商學(xué)院的發(fā)展不斷壯大。

【職責(zé)內(nèi)容】 職責(zé)說明： 1、對代理商及加盟店進行產(chǎn)品知識、手法技能等相關(guān)知識培訓(xùn)； 2、協(xié)助代理商及加盟店做好開業(yè)前的籌備、宣傳及駐店扶持工作； 3、對所管理的代理商及加盟店開展技術(shù)和銷售培訓(xùn)，提升其業(yè)績； 4、針對代理商及加盟店制定活動方案，維護所轄區(qū)域市場； 5、市場同類產(chǎn)品信息收集及反饋。 職位要求： 1、人品端正、皮膚好、氣質(zhì)佳，有美容師或者美容導(dǎo)師從業(yè)經(jīng)歷； 2、性格活潑開朗，善與溝通交流，語言表達能力強，具有良好的職業(yè)素質(zhì)； 3、男士優(yōu)先，年齡在18—35歲之間。 能夠經(jīng)常出差；  4、醫(yī)學(xué)、護理、美容、市場營銷等專業(yè)中專以上學(xué)歷； 5、有培訓(xùn)及管理美容店相關(guān)經(jīng)驗優(yōu)先。

【職責(zé)內(nèi)容】 職責(zé)說明： 1.負責(zé)終端顧客的面部的美容家居儀器操作； 2.負責(zé)儀器的日?；A(chǔ)的維護及清潔； 3.負責(zé)給客戶操作演練和培訓(xùn)教學(xué)。 4.給部分客戶解答專業(yè)問題。。  職位要求：  1.美容行業(yè)1年以上工作經(jīng)驗，形象好，氣質(zhì)佳 2.會光電儀器操作，會中胚療法操作。 3.熟悉美容保健相關(guān)知識，有醫(yī)院工作經(jīng)歷或護士證者優(yōu)先考慮； 4.醫(yī)療美容、臨床等相關(guān)醫(yī)學(xué)專業(yè)中專及以上學(xué)歷。 上班時間及福利待遇： 1、朝九晚六，單休 2、定期有職業(yè)技能培訓(xùn) 3、公司不定期組織團建 4、底薪+提成+定期培訓(xùn)學(xué)習(xí)+月度獎金+股份分紅。

【職責(zé)內(nèi)容】 任職資格： 1.熱愛美容養(yǎng)發(fā)行業(yè)，有養(yǎng)發(fā)、頭皮理療行業(yè)工作經(jīng)驗者優(yōu)先 2.儀表大方，形象氣質(zhì)佳，18-35歲，熟悉養(yǎng)發(fā)項目產(chǎn)品和手法 3.掌握門店各類護理項目及產(chǎn)品,按照標準流程認真接待賓客，提供養(yǎng)發(fā)、咨詢服務(wù),提升顧客的滿意度 4.較強的學(xué)習(xí)能力，不斷地學(xué)習(xí)專業(yè)知識,練習(xí)項目流程,提升手法舒適度,提高技能和溝通能力 5.負責(zé)門店儀器的維護和保養(yǎng)工作,確保儀器的正常使用，具有團隊意識和奉獻精神,互幫互助,提高門店整體服務(wù)水平 6.針對客戶的頭發(fā)問題提出解決方案，為客戶提供專業(yè)養(yǎng)護建議并推薦合適的養(yǎng)發(fā)產(chǎn)品，有良好的職業(yè)道德，懂得客戶至上

【職責(zé)內(nèi)容】 工作職責(zé)：1.根據(jù)公司發(fā)展戰(zhàn)略，制定明確的營銷計劃及實施方案 2.按時完成公司分配的各階段銷售指標 3.根據(jù)市場發(fā)展趨勢，及時調(diào)整公司營銷策略 4.對公司營銷戰(zhàn)略計劃的執(zhí)行進行監(jiān)督和控制 5.激發(fā)員工潛力，有效開發(fā)人才和市場資源 任職資格：1.具有2年以上美容行業(yè)同崗位經(jīng)驗 2.卓越的領(lǐng)導(dǎo)才能，具有優(yōu)秀的市場分析能力及決策力 3.有敏銳的市場洞察力和前瞻性，豐富的資源 4.形象良好，具備較強的溝通能力及團隊建設(shè)能力

【職責(zé)內(nèi)容】 崗位職責(zé)： 1、現(xiàn)場接待新客，做好客人登記，建立客人檔案； 2、協(xié)調(diào)部門內(nèi)部的關(guān)系； 3、拓展及維護顧客，做好顧客管理； 4、協(xié)助完成部門計劃業(yè)績和管理工作； 5、店面日常經(jīng)營管理。 任職資格： 1、有兩年以上美容行業(yè)店務(wù)管理經(jīng)驗，專業(yè)知識扎實； 2、良好的職業(yè)道德，有月度季度促銷經(jīng)驗，有培訓(xùn)經(jīng)驗； 3、有團隊意識、溝通能力、親和力強、抗壓能力強； 4、為人真誠，能吃苦耐勞，工作踏實。 工作時間：9:00--19:00

【職責(zé)內(nèi)容】 1、熱愛美業(yè)、有成就她人之心 2、能不計較個人得失 3、能勝任某一個板塊工作 4、會為人處世，有格局 【產(chǎn)品/項目介紹】 直營連鎖店 【合伙收益】 工資+分紅

【職責(zé)內(nèi)容】 職責(zé)說明： 1、解釋本美容院的服務(wù)意識，培育店員的敬業(yè)精神，合理使用人才。 2、制定工作計劃，分工明確，協(xié)助店員達成目標以及提升店員的技術(shù)和銷售能力。 3、分析顧客的意見，解釋服務(wù)目標及標準，與其他員工共同制定改善服務(wù)的方法，以身作則，執(zhí)行服務(wù)承諾 4、定期了解客源拓展情況和市場競爭動態(tài)，并分析形勢，制定對策。 5、訂立公正、合理、有效的獎罰制度，協(xié)調(diào)店員之間的關(guān)系，維護良好的紀律。 6、督導(dǎo)日常工作，保證美容院各環(huán)節(jié)的正常營運。 7、選擇優(yōu)質(zhì)的產(chǎn)品為顧客服務(wù)，確保產(chǎn)品效果良好，質(zhì)量穩(wěn)定，物有所值。 8、定期培訓(xùn)員工，以提高服務(wù)素質(zhì)。 職位要求： 1、女性，年齡25歲-38歲，五官端正，形象大方，氣質(zhì)良好，具有管理魄力及親和力；  2、具備美容師高級勞動資格認證或相當于高級美容師資格；  3、認真負責(zé)、誠心敬業(yè)、踏實肯干；  4、具有一定的職業(yè)技能，熟悉美容業(yè)的經(jīng)營與運作模式；  5、具有良好的業(yè)務(wù)能力、營銷能力、指導(dǎo)能力及協(xié)調(diào)能力；  6、有美容院管理經(jīng)驗者優(yōu)先。

【職責(zé)內(nèi)容】 職責(zé)說明： 1、解釋本美容院的服務(wù)意識，培育店員的敬業(yè)精神，合理使用人才。 2、制定工作計劃，分工明確，協(xié)助店員達成目標以及提升店員的技術(shù)和銷售能力。 3、分析顧客的意見，解釋服務(wù)目標及標準，與其他員工共同制定改善服務(wù)的方法，以身作則，執(zhí)行服務(wù)承諾 4、定期了解客源拓展情況和市場競爭動態(tài)，并分析形勢，制定對策。 5、訂立公正、合理、有效的獎罰制度，協(xié)調(diào)店員之間的關(guān)系，維護良好的紀律。 6、督導(dǎo)日常工作，保證美容院各環(huán)節(jié)的正常營運。 7、選擇優(yōu)質(zhì)的產(chǎn)品為顧客服務(wù)，確保產(chǎn)品效果良好，質(zhì)量穩(wěn)定，物有所值。 8、定期培訓(xùn)員工，以提高服務(wù)素質(zhì)。 職位要求： 1、女性，年齡25歲-38歲，五官端正，形象大方，氣質(zhì)良好，具有管理魄力及親和力；  2、具備美容師高級勞動資格認證或相當于高級美容師資格；  3、認真負責(zé)、誠心敬業(yè)、踏實肯干；  4、具有一定的職業(yè)技能，熟悉美容業(yè)的經(jīng)營與運作模式；  5、具有良好的業(yè)務(wù)能力、營銷能力、指導(dǎo)能力及協(xié)調(diào)能力；  6、有美容院管理經(jīng)驗者優(yōu)先。

【職責(zé)內(nèi)容】 職責(zé)說明： 1、負責(zé)指定區(qū)域的市場開發(fā)、客戶維護和銷售管理等工作。 2、負責(zé)產(chǎn)品宣傳、推廣和銷售，完成銷售的既定指標。 3、協(xié)助銷售主管制定銷售策略、銷售計劃，以及量化銷售目標。 4、接待來訪客戶，以及綜合協(xié)調(diào)日常銷售事務(wù)。 職位要求： 1、熟悉美容日化線、專業(yè)線市場操作及銷售者優(yōu)先。 2、良好的溝通能力、談判技巧和吃苦耐勞的工作精神。 3、較強的市場敏感度，優(yōu)秀的分析、判斷及解決問題能力。 4、具有團隊精神，較強管理、組織及實施能力。

全面負責(zé)工程部和保安部的管理，包括對客房、廚房、機電等設(shè)備的正確維護和修理、技術(shù)改造、預(yù)防性維修和能源消耗的控制等，為提高酒店的收益獻計獻策。

【崗位職責(zé)】 1.配合樓面經(jīng)理做好前廳日常管理工作，并與廚房保持密切聯(lián)系，確保樓面的服務(wù)質(zhì)量，直接對樓面經(jīng)理負責(zé)，嚴格執(zhí)行公司的規(guī)章制度，做好樓面經(jīng)理的助手，對領(lǐng)導(dǎo)分配的任務(wù)按時、按質(zhì)、按量完成； 2.檢查工作：每日檢查設(shè)備、家具、餐具的擺設(shè)及其完好情況，檢查服務(wù)用品及清潔衛(wèi)生，檢查庫存物資，檢查儀容儀表； 3.了解當天的急推與估清，布置重點推銷菜式，了解當餐用餐人數(shù)及要求，合理安排餐廳服務(wù)人員的工作，督促服務(wù)員做好清潔衛(wèi)生和餐、酒具的準備工作； 4.熱情幫助，耐心輔導(dǎo)，搞好現(xiàn)場培訓(xùn)，并帶領(lǐng)屬下員工嚴格按操作規(guī)范進行接待，要認真檢查餐前工作、餐中督導(dǎo)和餐桌收尾，檢查物品、餐具擺放是否符合標準，隨時注意就餐人員動態(tài)和服務(wù)情況，要在現(xiàn)場進行指揮，遇VIP 客人接待，要親自上臺服務(wù)，以確保服務(wù)的高水準； 5.加強與客人的溝通，了解客人對飯菜的意見，整理客人檔案情況，妥善處理客人的投訴和質(zhì)詢，并及時向經(jīng)理反映； 6.定期檢查設(shè)施設(shè)備和餐具盤點，做好公司的財產(chǎn)管理工作，制定并執(zhí)行衛(wèi)生標準，有問題及時向經(jīng)理匯報； 7.注意服務(wù)員的表現(xiàn)，隨時糾正他們在服務(wù)中的失誤、偏差，做好相關(guān)工作記錄，作為評選每月最佳員工的依據(jù)，做好員工考勤和評估工作； 8.熟練掌握店內(nèi)服務(wù)項目及出品的詳細情況，熟悉菜牌、酒水牌，熟記每天供應(yīng)的品種； 9.做好收市檢查工作，關(guān)閉所有門、窗、水、電、氣，做好安全和節(jié)電工作； 10.積極完成經(jīng)理交派的其它任務(wù)。 【崗位要求】 1.有良好的團隊領(lǐng)導(dǎo)精神及執(zhí)行力，工作認真負責(zé)，作風(fēng)正派； 2.熟悉餐飲前廳的經(jīng)營管理工作，具有較強的工作責(zé)任感和敬業(yè)精神； 3.高端餐飲及酒店同崗位3年以上管理經(jīng)驗者優(yōu)先考慮。 該職位為項目儲備，項目地點為山西太原、廣東珠海、浙江杭州、陜西西安

崗位職責(zé)： 1、員工招聘及日常管理 * ???嚴格按照廚房人員編制、制定招聘計劃，并協(xié)助人力資源部完成招聘面試工作。 * ???經(jīng)常了解廚房員工思想動態(tài)及工作生活情況。 2、福利政策 * ???貫徹執(zhí)行酒店薪資福利政策。 * ???理解酒店薪資福利政策,并在與員工溝通過程中給予正確的引導(dǎo)。 3、日常工作 * ???監(jiān)督原料的申購清單，以及各種原料的保管，防止原料變質(zhì)。 * ???抓好食品、設(shè)備、用具、環(huán)境和個人衛(wèi)生，以及員工的儀表儀容、工作作風(fēng)、 ?????勞動紀律。 * ???作好員工的考勤匯總審批，員工職業(yè)技能的考核，提出職位晉升。 * ???設(shè)計布置自助餐臺。 * ???負責(zé)中菜出品的具體工作，組織和指導(dǎo)烹飪工作，做好勞動力調(diào)配，完成總廚交 ?給的各項任務(wù)。 * ???挖掘、創(chuàng)新中菜點品種更換菜牌和舉辦餐飲促銷活動。 * ???協(xié)調(diào)各生產(chǎn)點之間的工作關(guān)系、保證對客出品的順暢。 * ???每天檢查各餐前準備工作和餐后收尾工作，并及時補漏。 4、令客人滿意 * ???落實總廚的工作指令，不斷改進、提高菜點質(zhì)量，令客人滿意。 * ???抓好出品質(zhì)量，經(jīng)常檢查規(guī)格落實，保證出品快捷，做到有條不紊急顧客之所急。 5、成本控制 * ???控制食品成本,合理使用各種原材料，減少浪費，做到物盡其用。 * ???帶動督導(dǎo)下屬員工的日常工作，編制各類菜單、制定菜肴成本卡，控制毛利率。 6、培訓(xùn) * ??培訓(xùn)員工的品牌意識、團隊精神、秘書式服務(wù)意識、安全意識和成本意識。 * ??抓好廚房的管理和技術(shù)培訓(xùn)，保持優(yōu)良穩(wěn)定的菜點水平和特色風(fēng)格。 7、團隊建設(shè)與宣傳 * ???負責(zé)部門團隊氛圍營造，積極開展活動，增強企業(yè)凝聚力。 * ???圍繞酒店的企業(yè)文化積極開展宣傳及教育工作。 8、消防安全和衛(wèi)生防疫 * ???做好廚房內(nèi)的各項安全防范工作。 * ???負責(zé)對部門員工進行安全，消防及衛(wèi)生防疫方面的及時教育工作。 * ???重視餐飲衛(wèi)生工作，認真貫徹實施“食品衛(wèi)生法 ?”。 * ???負責(zé)廚房的清潔衛(wèi)生工作，杜絕食物中毒。 * ???確保本部門無安全消防隱患，嚴格按照安全、消防法規(guī)執(zhí)行工作程序。 * ???配合部門總監(jiān)確保員工均持有健康證或體檢合格證明，無傳染病流行，無危害 ?????他人健康等事故發(fā)生。 9、其他 * ???完成總廚交辦的各項工作任務(wù)?？倧N不在崗時，代行使總廚職權(quán)。

【崗位職責(zé)】 1.負責(zé)收銀區(qū)域衛(wèi)生，及時打掃服從上級工作分配； 2.負責(zé)公司的網(wǎng)絡(luò)推廣和文印工作，并服從上級調(diào)配； 3.熟悉菜肴價格，負責(zé)調(diào)整好收銀電腦系統(tǒng)，負責(zé)整理好電子菜單； 4每日上崗前，清點當日備用金及商品備貨情況； 5.以顧客購買的商品、菜肴或餐廳服務(wù)員出示的點菜單為準，第一時間準確無誤的打出消費單； 6.營業(yè)結(jié)束后，對營業(yè)金額進行盤點、核對并簽字，如有差錯及時與餐廳主管聯(lián)系，經(jīng)查實后簽字（當事人、餐廳主管、經(jīng)理）； 7.資金核對如有出入，由收銀員本人賠償； 8.收銀員對當天營業(yè)款經(jīng)盤點后立即上交，不得拖延，并把相關(guān)信息發(fā)給負責(zé)人； 9.遵守公司制度，對當天工作進行總結(jié)，聽取主管當天工作總結(jié)及安排第二天工作； 10.負責(zé)店內(nèi)的所有財產(chǎn)的匯總和盤點工作。 【崗位要求】 1、1年以上收銀工作經(jīng)驗，熟練操作收銀軟件系統(tǒng)； 2、為人誠實，責(zé)任心強，具備良好的語言表達能力； 3、有良好的職業(yè)操守。 該職位為項目儲備，項目地點為山西太原、廣東珠海、浙江杭州、陜西西安

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

【崗位職責(zé)】 1、全面負責(zé)酒店計算機管理系統(tǒng)，確保系統(tǒng)正常運行。 2、負責(zé)與其他電腦使用部門之間的協(xié)調(diào)工作。 3、負責(zé)及時解決電腦系統(tǒng)中出現(xiàn)的故障和問題。 4、制定電腦室人員的崗位職責(zé)、管理條例及在酒店緊急狀態(tài)下的應(yīng)急措施等，督導(dǎo)屬下人員認真執(zhí)行。 5、檢查酒店電腦系統(tǒng)數(shù)據(jù)備份，確保數(shù)據(jù)的安全和有效的保存。 6、設(shè)立酒店電腦系統(tǒng)的檔案，并負責(zé)檔案的管理。 7、掌握電腦業(yè)的發(fā)展動態(tài)，為酒店電腦系統(tǒng)的管理提出有效的建議。 【崗位要求】 1、高中以上學(xué)歷，具有5年以上4星級酒店電腦部管理經(jīng)驗。 2、熟知酒店各項電腦管理系統(tǒng)的原理。 3、具有較強的分析和解決專業(yè)問題的能力、預(yù)警能力、做正確事的能力和語言文字表達能力。 4、秉公辦事，堅持原則，不斷創(chuàng)新。 5、工作細致、嚴謹，具有較強的工作熱情和責(zé)任感。 6、一定的組織管理協(xié)調(diào)能力。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【崗位職責(zé)】 1、全面負責(zé)前廳部的日常運營管理工作，包括前臺接待、禮賓服務(wù)、總機服務(wù)等，確保服務(wù)質(zhì)量符合酒店標準； 2、制定并優(yōu)化前廳部的工作流程和服務(wù)標準，提升客戶滿意度； 3、監(jiān)督并指導(dǎo)前廳部員工的工作表現(xiàn)，定期組織培訓(xùn)，提高團隊專業(yè)素養(yǎng)和服務(wù)水平； 4、處理客戶投訴及突發(fā)事件，確保問題得到及時、妥善解決； 5、協(xié)調(diào)與其他部門（如客房部、銷售部等）的溝通與合作，確保酒店整體運營順暢； 6、負責(zé)前廳部的排班、考勤及績效管理，合理控制人力成本； 7、定期分析前廳部運營數(shù)據(jù)（如入住率、客戶反饋等），提出改進建議并落實執(zhí)行； 8、完成上級交辦的其他工作任務(wù)。 【崗位要求】 1、具備較強的服務(wù)意識和團隊管理能力，能夠帶領(lǐng)團隊高效完成工作任務(wù)； 2、熟悉萬豪體系酒店前廳部各項業(yè)務(wù)流程及操作規(guī)范，有萬豪體系前廳工作經(jīng)驗者優(yōu)先； 3、優(yōu)秀的溝通協(xié)調(diào)能力，能夠妥善處理客戶關(guān)系及部門協(xié)作問題； 4、具備較強的應(yīng)變能力和抗壓能力，能夠冷靜應(yīng)對突發(fā)事件； 5、工作細致認真，責(zé)任心強，注重細節(jié)和服務(wù)品質(zhì)； 6、熟練使用酒店管理系統(tǒng)（如Opera等）及辦公軟件； 7、形象氣質(zhì)佳，普通話流利，具備良好的英語溝通能力者優(yōu)先。

崗位職責(zé)： 為客人和員工高效率的提供食物，做到物美價廉，要按照標準食譜制作并且要符合食品衛(wèi)生 所有團隊成員都應(yīng)知道關(guān)于住宿率，宴會，預(yù)測計劃和收益。 完成任何其他合理的職責(zé)和被指派的職責(zé)。 ?如有必要 ，管理層有權(quán)更改或補充該職位描述。 ?時刻理解、實踐和促進團隊合作，提高工作效率，達到使命和目標以及部門的總體標準。 ?監(jiān)控整個食品操作并確保食品按時和正確地操作。 檢查團隊成員準備的食品質(zhì)量按需求標準和做出必要的調(diào)整。 ?監(jiān)督食品的質(zhì)量和數(shù)量是確保最大限度的節(jié)約原材料。 ?協(xié)調(diào)、組織和參與和廚房有關(guān)的所有產(chǎn)品的制作，檢查并依照零點菜單和每日菜單，季節(jié)特供菜單。時刻保持預(yù)先設(shè)置菜單的標準，份量和成本。 時刻保持以專業(yè)和積極的態(tài)度對待團隊成員和上級，行為舉止以酒店的規(guī)則和團隊成員手冊的依據(jù)，確保部門的良好運營。 積極的學(xué)習(xí)和不斷的創(chuàng)新菜肴。 ?對于每位客人的要求要及時作出回應(yīng)使客人滿意。 ?與管事部緊密的工作關(guān)系確保高質(zhì)量的清潔和最低程度的破損率。 及時的按要求準備菜單。 ?可以被要求進行盤點工作。 能夠接受在廚房以外的地點完成工作。 能夠接受外場工作任務(wù)。 ?正確操作所有的設(shè)備、器具和機器。 ?在酒店運營之中保持FSAA各方面要求。 繼續(xù)保持清潔和衛(wèi)生依照安全和可靠的程序制定的衛(wèi)生標準。 ?嚴格按照菜譜、標準和擺盤指南。 計劃和準備執(zhí)行高質(zhì)量的食品和擺臺在指定的區(qū)域和餐廳。 ?協(xié)助副廚師長管理廚房的正常運作，保證食品的高質(zhì)量 。

Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當獨立的主動性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長期處于高效的、有效的和贏利的經(jīng)營狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營計劃、發(fā)展規(guī)劃及經(jīng)營方針，確定酒店管理目標，領(lǐng)導(dǎo)經(jīng)營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發(fā)展情況，制定市場拓展計劃和價格體系，適時提出階段性工作重點，并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機構(gòu)及中層以上管理人員培養(yǎng)和使用，負責(zé)組織對部門經(jīng)理的人事考核和業(yè)績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負責(zé)酒店的市場拓展和財務(wù)計劃工作；在權(quán)限內(nèi)負責(zé)酒店內(nèi)資金調(diào)配，審批資金支出等經(jīng)營事宜。 5. Enhance hotel safety management; 加強酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動導(dǎo)向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關(guān)注個人工作的細節(jié)和標準 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創(chuàng)造一個積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機會 Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專（含）以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經(jīng)驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強的計劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書面和口頭表達能力。 8. Appreciate Poly culture; 認同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴格遵守國家法律法規(guī)，執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強，職業(yè)化規(guī)范度高，具有良好的團隊協(xié)作精神，出色的人際交往能力，誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強的工作責(zé)任心和學(xué)習(xí)能力、良好的團隊合作意識。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!