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【崗位職責(zé)】 1、全面負(fù)責(zé)酒店財(cái)務(wù)管理工作，包括預(yù)算編制、成本控制、資金管理、稅務(wù)籌劃及財(cái)務(wù)分析等工作； 2、建立健全財(cái)務(wù)管理制度及流程，監(jiān)督執(zhí)行并持續(xù)優(yōu)化，確保財(cái)務(wù)工作合規(guī)高效； 3、審核財(cái)務(wù)報(bào)表及財(cái)務(wù)數(shù)據(jù)，確保賬務(wù)準(zhǔn)確性和及時(shí)性，定期向管理層提交財(cái)務(wù)分析報(bào)告； 4、統(tǒng)籌資金運(yùn)作，合理調(diào)配資金使用，提高資金使用效率，降低財(cái)務(wù)風(fēng)險(xiǎn)； 5、負(fù)責(zé)稅務(wù)申報(bào)及稅務(wù)籌劃工作，確保稅務(wù)合規(guī)并合理降低稅負(fù)； 6、協(xié)調(diào)與銀行、稅務(wù)、審計(jì)等外部機(jī)構(gòu)的關(guān)系，維護(hù)良好的外部合作； 7、參與酒店經(jīng)營(yíng)決策，提供財(cái)務(wù)數(shù)據(jù)支持及風(fēng)險(xiǎn)預(yù)警，協(xié)助管理層制定發(fā)展戰(zhàn)略。 【崗位要求】 1、具備扎實(shí)的財(cái)務(wù)專業(yè)知識(shí)，熟悉國家財(cái)稅法規(guī)及會(huì)計(jì)準(zhǔn)則； 2、具備較強(qiáng)的財(cái)務(wù)分析、預(yù)算管理及成本控制能力； 3、具備優(yōu)秀的溝通協(xié)調(diào)能力，能夠高效對(duì)接內(nèi)外部相關(guān)方； 4、具備較強(qiáng)的風(fēng)險(xiǎn)意識(shí)及問題解決能力，能獨(dú)立應(yīng)對(duì)復(fù)雜財(cái)務(wù)問題； 5、熟練使用財(cái)務(wù)軟件及辦公軟件，具備良好的數(shù)據(jù)處理能力； 6、工作嚴(yán)謹(jǐn)細(xì)致，責(zé)任心強(qiáng)，具備良好的職業(yè)操守和團(tuán)隊(duì)合作精神。

工作內(nèi)容： 負(fù)責(zé)公司財(cái)務(wù)戰(zhàn)略的制定和實(shí)施，監(jiān)督公司的財(cái)務(wù)活動(dòng)，確保財(cái)務(wù)報(bào)表的準(zhǔn)確性和合規(guī)性，參與制定公司的預(yù)算和財(cái)務(wù)計(jì)劃，協(xié)調(diào)各分子公司、各部門間的財(cái)務(wù)關(guān)系，確保公司的財(cái)務(wù)穩(wěn)健性和可持續(xù)發(fā)展。 主要職責(zé)： 1.制定并實(shí)施公司的財(cái)務(wù)戰(zhàn)略，確保公司的財(cái)務(wù)活動(dòng)符合法律法規(guī)和財(cái)務(wù)標(biāo)準(zhǔn)，維護(hù)公司的財(cái)務(wù)健康。 2. 監(jiān)督公司的財(cái)務(wù)報(bào)表的準(zhǔn)確性、合規(guī)性和完整性，并負(fù)責(zé)財(cái)務(wù)報(bào)表的審計(jì)。 3. 參與制定公司的預(yù)算和財(cái)務(wù)計(jì)劃，制定公司的財(cái)務(wù)預(yù)算，監(jiān)控預(yù)算的執(zhí)行，優(yōu)化公司的資源配置。 4.協(xié)調(diào)各部門間的財(cái)務(wù)關(guān)系，確保公司的財(cái)務(wù)報(bào)表及時(shí)、準(zhǔn)確地反映公司的經(jīng)營(yíng)狀況，為公司的高層決策提供財(cái)務(wù)數(shù)據(jù)支持。 5.確保公司的財(cái)務(wù)風(fēng)險(xiǎn)得到有效控制，制定并實(shí)施公司的風(fēng)險(xiǎn)管理計(jì)劃，降低公司的財(cái)務(wù)風(fēng)險(xiǎn)。 6.制定公司的財(cái)務(wù)報(bào)告，向公司高層和管理層進(jìn)行財(cái)務(wù)匯報(bào)，制定和執(zhí)行公司的財(cái)務(wù)策略，確保公司的財(cái)務(wù)穩(wěn)健性和可持續(xù)發(fā)展。 職位要求： 1.大學(xué)本科以上學(xué)歷，具備財(cái)務(wù)、會(huì)計(jì)、經(jīng)濟(jì)學(xué)等相關(guān)專業(yè)背景，具備豐富的財(cái)務(wù)知識(shí)儲(chǔ)備。 2. 八年以上全國性集團(tuán)化財(cái)平臺(tái)管理相關(guān)工作經(jīng)驗(yàn)，具有豐富的財(cái)務(wù)報(bào)表編制、預(yù)算編制、投資分析等財(cái)務(wù)工作經(jīng)驗(yàn)。 3. 熟悉公司的財(cái)務(wù)體系，具備較強(qiáng)的財(cái)務(wù)分析和財(cái)務(wù)決策能力。 4. 具備良好的溝通能力和團(tuán)隊(duì)合作精神，能夠有效地與各分子公司、各部門溝通，協(xié)調(diào)財(cái)務(wù)關(guān)系。 5. 具備較強(qiáng)的風(fēng)險(xiǎn)意識(shí)，熟悉公司的風(fēng)險(xiǎn)管理計(jì)劃，能夠有效地控制公司的財(cái)務(wù)風(fēng)險(xiǎn)。

1.負(fù)責(zé)景區(qū)或總部層面資金預(yù)算、會(huì)計(jì)核算、財(cái)務(wù)分析、稅務(wù)籌劃、資產(chǎn)管理等財(cái)務(wù)日常管理工作 2.配合上級(jí)參與集團(tuán)財(cái)務(wù)管理體系的建設(shè)與組織實(shí)施。 3.上級(jí)領(lǐng)導(dǎo)安排的其他重點(diǎn)工作。 任職要求： 1.大專及以上學(xué)歷，年齡在35-45歲之間。 2.定居在張家口或周邊城市。 3.具備旅游景區(qū)、酒店餐飲、商業(yè)或地產(chǎn)等行業(yè)經(jīng)驗(yàn)。 4.中級(jí)會(huì)計(jì)師及以上職稱或?qū)I(yè)資質(zhì)。

【崗位職責(zé)】? 一、會(huì)議運(yùn)營(yíng)服務(wù) 1.制定并執(zhí)行全面的會(huì)議服務(wù)規(guī)劃，負(fù)責(zé)各類會(huì)議的場(chǎng)景營(yíng)造、流程設(shè)計(jì)以及團(tuán)隊(duì)分工。為各類會(huì)議及活動(dòng)提供高水準(zhǔn)服務(wù)。? 2.根據(jù)市場(chǎng)趨勢(shì)、客戶需求以及行業(yè)動(dòng)態(tài)，調(diào)整并優(yōu)化場(chǎng)館服務(wù)內(nèi)容和標(biāo)準(zhǔn)。 3.負(fù)責(zé)主會(huì)場(chǎng)、宴會(huì)廳，及各會(huì)議室等各類功能區(qū)的日常運(yùn)營(yíng)管理及維護(hù)保養(yǎng)；組織協(xié)調(diào)各類活動(dòng)場(chǎng)地布置、設(shè)備配置和技術(shù)支持。? ?二、餐飲管理 1.制定并執(zhí)行全面的餐飲服務(wù)規(guī)劃，負(fù)責(zé)各類餐飲活動(dòng)的場(chǎng)景營(yíng)造、流程設(shè)計(jì)以及團(tuán)隊(duì)分工。為各類餐飲及活動(dòng)提供高水準(zhǔn)服務(wù)。 2.主導(dǎo)餐飲菜單設(shè)計(jì)優(yōu)化、食材采購策略制定與成本控制，對(duì)出品流程進(jìn)行持續(xù)改進(jìn)，以高標(biāo)準(zhǔn)保障食品質(zhì)量和口味。 3.監(jiān)督廚房團(tuán)隊(duì)運(yùn)作，確保嚴(yán)格遵守食品安全法規(guī)及衛(wèi)生標(biāo)準(zhǔn)，定期組織內(nèi)部培訓(xùn)和檢查，提升食品安全管理水平。 4.全面負(fù)責(zé)餐飲服務(wù)質(zhì)量監(jiān)控，包括但不限于服務(wù)員的服務(wù)態(tài)度、技能和服務(wù)效率，不斷提升客戶滿意度。 5.構(gòu)建并監(jiān)督執(zhí)行系統(tǒng)化的部門目標(biāo)管理體系，確保各項(xiàng)運(yùn)營(yíng)指標(biāo)達(dá)成，并符合商務(wù)營(yíng)運(yùn)的標(biāo)準(zhǔn)和服務(wù)業(yè)法規(guī)要求。? ?三、物業(yè)管理 1.負(fù)責(zé)物業(yè)管理所需物資采購，確保資源合理使用，有效控制成本。 2.制定合理的物業(yè)服務(wù)收費(fèi)標(biāo)準(zhǔn)，規(guī)范收費(fèi)行為，并審核費(fèi)用預(yù)算和支出情況。 3.對(duì)各項(xiàng)費(fèi)用支出進(jìn)行核準(zhǔn)，監(jiān)督費(fèi)用預(yù)算執(zhí)行情況，確保財(cái)務(wù)合規(guī)。? ?【任職要求】 1.本科及以上學(xué)歷，酒店管理、餐飲管理、物業(yè)管理、商業(yè)運(yùn)營(yíng)管理等相關(guān)專業(yè)。 2.至少8年以上大型會(huì)議中心、高星級(jí)酒店服務(wù)運(yùn)營(yíng)崗位正職管理工作經(jīng)驗(yàn)，具有獨(dú)立承接大型國際會(huì)議或3000人以上大型活動(dòng)的成功案例。 3.熟悉國內(nèi)外餐飲業(yè)、會(huì)展業(yè)發(fā)展趨勢(shì)、運(yùn)營(yíng)管理理論，以及法律法規(guī)、行業(yè)規(guī)范等，掌握財(cái)務(wù)管理、市場(chǎng)營(yíng)銷、人力資源管理等通識(shí)的基本原理。 4.具備良好的跨文化溝通技巧，能夠在國際化環(huán)境中與多方合作伙伴保持順暢溝通。 5.在緊急情況下能迅速作出正確決策，并妥善處理復(fù)雜問題。 6.熟練使用辦公軟件、信息化操作系統(tǒng)。

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛酒店行業(yè)，性格開朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛酒店行業(yè)，性格開朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

【崗位職責(zé)】 1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動(dòng)率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對(duì)核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績(jī)效管理與考核體系。 【崗位要求】 1、大專以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 3、擁有良好個(gè)性與魅力，培訓(xùn)技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities - Is responsible for the smooth delivery of Practical Arts course components of each majors at Hainan Lausanne Tourism University（HLTU). Ensures coherence and quality of program. Provides input to strategic decisions that affect different majors. - Manages the Practical Arts Coordinator, Practical Arts faculty members and all the administrative aspects of the various activities (e.g. Grades, Absences, Class rep. meetings, etc.). Works closely with the Academic Program Director. - Determines HR needs (faculty), directs the recruitment of new Practical Arts faculty and staff for the majors and oversees resources. - Maintains national and international academic standards that are coherent with the accreditation and the institution’s objectives. - Manages the relationship with the external suppliers where relevant. - Capable of resolving issues requiring coordination with other department and different stakeholders. - Works closely with other departments in HLTU. Qualifications - Master or equivalent. Had held the title of senior lecturer for at least 3 years. - Excellent organizational and problem-solving skills Ability to set priorities, analyze information and data, and to think systematically from both a detailed and strategic perspective. Strong capabilities in teamwork and collaboration with faculty, administrators, operational teams in the various hotel and restaurant sectors . Excellent verbal and written communication skills and excellent interpersonal skills. - Higher education-level of teaching in the area(s) of expertise. A record of current and past scholarly professional activities in the practical arts of hospitality. Successful managerial and administrative experience that reflects the ability to implement policies and decisions.

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛酒店行業(yè)，性格開朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

1. 全面統(tǒng)籌酒店前廳部經(jīng)營(yíng)與銷售戰(zhàn)略規(guī)劃與日常運(yùn)營(yíng)。 2. 同廚房總監(jiān)做好配合，做好菜品質(zhì)量維護(hù)，打造契合酒店定位的特色菜單。 3. 建立并優(yōu)化前廳制度與標(biāo)準(zhǔn)服務(wù)流程，打造五星級(jí)酒店標(biāo)準(zhǔn)。 4. 把控成本預(yù)算，優(yōu)化采購、庫存管理，合理控制人力成本，提高運(yùn)營(yíng)效益。 5. 拓展合作資源，與供應(yīng)商、合作伙伴建立良好關(guān)系。 二、任職要求 1. 年齡要求50歲以下，具備10年以上星級(jí)酒店餐飲管理經(jīng)驗(yàn)，有酒店、宴會(huì)運(yùn)營(yíng)經(jīng)驗(yàn)者優(yōu)先。 2. 熟悉五星級(jí)酒店運(yùn)營(yíng)模式，擅長(zhǎng)標(biāo)準(zhǔn)化制度與標(biāo)準(zhǔn)管理，精通餐飲、酒店運(yùn)營(yíng)全流程。 3. 熟悉星級(jí)酒店餐飲服務(wù)流程與標(biāo)準(zhǔn)。 4. 具備卓越的領(lǐng)導(dǎo)能力，能有效激勵(lì)團(tuán)隊(duì)，實(shí)現(xiàn)高效協(xié)作與目標(biāo)達(dá)成。 5. 出色的溝通協(xié)調(diào)能力，能夠敏銳捕捉市場(chǎng)動(dòng)態(tài)。 三、薪資福利 1. 底薪2-2.5W元/月，根據(jù)能力和經(jīng)驗(yàn)面議，外加豐厚績(jī)效獎(jiǎng)金與年終獎(jiǎng)勵(lì)。 2. 完善的福利體系，月休4天、五險(xiǎn)、帶薪年假、節(jié)日福利、免費(fèi)員工餐及工裝、提供獨(dú)立的星級(jí)宿舍。 3. 廣闊的職業(yè)晉升空間，參與國際酒店集團(tuán)項(xiàng)目，與行業(yè)精英交流學(xué)習(xí)。 4. 豐富的培訓(xùn)資源，助力個(gè)人職業(yè)發(fā)展，享受酒店內(nèi)部消費(fèi)優(yōu)惠

【崗位職責(zé)】 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作，制定并執(zhí)行運(yùn)營(yíng)策略，確保酒店各項(xiàng)服務(wù)達(dá)到品牌標(biāo)準(zhǔn)； 2、監(jiān)督各部門（前廳、客房、餐飲等）的運(yùn)營(yíng)情況，優(yōu)化工作流程，提升服務(wù)效率與客戶滿意度； 3、負(fù)責(zé)酒店?duì)I收目標(biāo)的達(dá)成，分析經(jīng)營(yíng)數(shù)據(jù)，制定成本控制及收益管理方案； 4、協(xié)調(diào)處理客戶投訴及突發(fā)事件，維護(hù)酒店品牌形象； 5、帶領(lǐng)團(tuán)隊(duì)完成績(jī)效考核目標(biāo)，組織員工培訓(xùn)，提升團(tuán)隊(duì)專業(yè)能力與服務(wù)意識(shí)； 6、與總部保持密切溝通，落實(shí)集團(tuán)政策及標(biāo)準(zhǔn)，確保合規(guī)運(yùn)營(yíng)。 【崗位要求】 1、具備酒店管理或相關(guān)領(lǐng)域工作經(jīng)驗(yàn)，熟悉高端酒店運(yùn)營(yíng)模式及服務(wù)標(biāo)準(zhǔn)； 2、出色的領(lǐng)導(dǎo)力與團(tuán)隊(duì)管理能力，能有效激勵(lì)員工并推動(dòng)跨部門協(xié)作； 3、敏銳的市場(chǎng)洞察力，擅長(zhǎng)數(shù)據(jù)分析與經(jīng)營(yíng)策略制定； 4、優(yōu)秀的溝通協(xié)調(diào)能力，能高效處理客戶關(guān)系及突發(fā)事件； 5、工作責(zé)任心強(qiáng)，具備較強(qiáng)的抗壓能力與問題解決能力； 6、英語溝通能力良好者優(yōu)先。

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛酒店行業(yè)，性格開朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

崗位職責(zé)： 1. 酒店相關(guān)業(yè)務(wù)拓展：負(fù)責(zé)所在城市酒店相關(guān)業(yè)務(wù)的市場(chǎng)開發(fā)，制定區(qū)域業(yè)務(wù)拓展策略，完成年度營(yíng)收及利潤(rùn)目標(biāo)； 挖掘企業(yè)客戶需求，提供不同酒店項(xiàng)目制人才供應(yīng)等解決方案； 開拓并維護(hù)客戶資源（如行業(yè)協(xié)會(huì)、政府機(jī)構(gòu)等），建立長(zhǎng)期合作關(guān)系。 2. 合伙人招募與管理： 主導(dǎo)城市級(jí)合伙人（代理商、渠道商、個(gè)體服務(wù)商等）的招募、篩選及簽約，搭建本地化合作網(wǎng)絡(luò)； 制定合伙人培訓(xùn)計(jì)劃，提供業(yè)務(wù)支持（如政策解讀、合同模板、風(fēng)險(xiǎn)管控等），提升合伙人業(yè)務(wù)能力； 定期評(píng)估合伙人績(jī)效，優(yōu)化合作機(jī)制，解決合作中的糾紛與問題。 3. 項(xiàng)目全流程管理： 統(tǒng)籌酒店相關(guān)項(xiàng)目的落地執(zhí)行，包括需求對(duì)接、人員招募、合同簽訂、薪酬結(jié)算及風(fēng)險(xiǎn)合規(guī)管控； 協(xié)調(diào)內(nèi)部團(tuán)隊(duì)（運(yùn)營(yíng)、法務(wù)、財(cái)務(wù)）與外部合作伙伴，確保項(xiàng)目按時(shí)交付并滿足客戶要求； 監(jiān)控項(xiàng)目成本、利潤(rùn)及回款進(jìn)度，定期輸出經(jīng)營(yíng)分析報(bào)告，提出優(yōu)化建議。 4. 城市業(yè)務(wù)運(yùn)營(yíng)與團(tuán)隊(duì)建設(shè)： 搭建并管理城市業(yè)務(wù)團(tuán)隊(duì)（銷售、運(yùn)營(yíng)、客服等），制定績(jī)效考核標(biāo)準(zhǔn)，推動(dòng)團(tuán)隊(duì)目標(biāo)達(dá)成； 根據(jù)當(dāng)?shù)厥袌?chǎng)特點(diǎn)，設(shè)計(jì)差異化競(jìng)爭(zhēng)策略（如定價(jià)、服務(wù)包、促銷活動(dòng)等），提升市場(chǎng)份額。 5. 行業(yè)政策與風(fēng)險(xiǎn)把控： 跟蹤勞動(dòng)法規(guī)、社保政策及行業(yè)動(dòng)態(tài)，規(guī)避業(yè)務(wù)的法律風(fēng)險(xiǎn)； 處理客戶投訴及糾紛，維護(hù)公司品牌形象。 任職要求： 1.基本條件： 大專及以上學(xué)歷，5年以上人力資源服務(wù)、酒店等行業(yè)經(jīng)驗(yàn)優(yōu)先，3年以上團(tuán)隊(duì)管理經(jīng)驗(yàn)； 2.熟悉業(yè)務(wù)流程（招聘、合同、薪酬、社保等），具備豐富的企業(yè)客戶資源或本地化渠道資源。 3. 加分項(xiàng)： 有餐飲、保潔、客房等酒店行業(yè)大客戶服務(wù)經(jīng)驗(yàn)者優(yōu)先； 熟悉勞動(dòng)合同法等相關(guān)法律法規(guī)； 具備基礎(chǔ)財(cái)務(wù)知識(shí)，能獨(dú)立核算項(xiàng)目盈虧。

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【崗位職責(zé)】 1、完成集團(tuán)下達(dá)的經(jīng)營(yíng)指標(biāo)，并保證各相關(guān)決議的貫徹落實(shí)（含全年經(jīng)營(yíng)業(yè)績(jī)指標(biāo)）。 2、負(fù)責(zé)酒店系統(tǒng)運(yùn)轉(zhuǎn)的模式化工作，執(zhí)行集團(tuán)的各項(xiàng)決議。建立健全酒店組織系統(tǒng)，使之合理化、精簡(jiǎn)化、效率化，協(xié)調(diào)各部門及下屬之間的關(guān)系，創(chuàng)造一個(gè)高效率運(yùn)行的酒店工作系統(tǒng)。 3、 主導(dǎo)品牌形象升級(jí)，整合新媒體（如抖音、小紅書、微博、KOL）進(jìn)行品牌傳播，提升市場(chǎng)滲透率。? ?4、重點(diǎn)負(fù)責(zé)市場(chǎng)營(yíng)銷工作，設(shè)計(jì)多元化營(yíng)銷策略，包括會(huì)員體系搭建、客群營(yíng)銷（如高凈值人群、定制化度假體驗(yàn)），通過數(shù)據(jù)分析優(yōu)化渠道投放效率。統(tǒng)籌線上營(yíng)銷活動(dòng)（如直播預(yù)售、內(nèi)容種草），結(jié)合OTA平臺(tái)與私域流量運(yùn)營(yíng)提升轉(zhuǎn)化率。 ?5、每日查閱酒店經(jīng)營(yíng)狀況報(bào)表，發(fā)現(xiàn)問題及時(shí)采取積極有效措施予以解決，負(fù)責(zé)對(duì)酒店日常經(jīng)營(yíng)活動(dòng)進(jìn)行檢查、協(xié)調(diào)，發(fā)現(xiàn)問題及時(shí)處理。遇重大問題及時(shí)向集團(tuán)匯報(bào)并提供解決問題的方案。 6、建立全流程高端服務(wù)體系，從預(yù)定到離店打造沉浸式度假體驗(yàn)，重點(diǎn)管控私密性、個(gè)性化服務(wù)。 7、定期分析客戶反饋，通過數(shù)字化工具優(yōu)化服務(wù)觸點(diǎn)，保持OTA網(wǎng)評(píng)分在4.7以上。 【崗位要求】 1、 本科及以上學(xué)歷，相關(guān)管理專業(yè)。8年以上高端酒店總經(jīng)理管理經(jīng)驗(yàn)，其中3年以上營(yíng)銷總監(jiān)或市場(chǎng)VP經(jīng)歷； 2、主導(dǎo)過品牌重塑或新媒體營(yíng)銷項(xiàng)目； 主導(dǎo)過千萬級(jí)新媒體營(yíng)銷活動(dòng)，如跨界聯(lián)名、沉浸式體驗(yàn)活動(dòng)； 3、成功操盤至少2個(gè)度假酒店開業(yè)籌備或新媒體營(yíng)銷項(xiàng)目

崗位職責(zé) 全面負(fù)責(zé)公司婚宴、壽宴及高端社餐的市場(chǎng)營(yíng)銷工作，制定并執(zhí)行年度、季度及月度營(yíng)銷計(jì)劃，達(dá)成業(yè)績(jī)目標(biāo)； 深入分析市場(chǎng)趨勢(shì)與客戶需求，精準(zhǔn)定位目標(biāo)客戶群體，策劃并落地具有創(chuàng)意與吸引力的主題營(yíng)銷活動(dòng)，提升品牌知名度與市場(chǎng)占有率。 維護(hù)并拓展客戶資源，建立長(zhǎng)期穩(wěn)定的客戶合作關(guān)系，提供個(gè)性化服務(wù)方案，提升客戶滿意度與忠誠度，促進(jìn)客戶二次消費(fèi)及口碑傳播。 管理并帶領(lǐng)營(yíng)銷團(tuán)隊(duì)，制定團(tuán)隊(duì)目標(biāo)與績(jī)效考核標(biāo)準(zhǔn)，組織專業(yè)培訓(xùn)與經(jīng)驗(yàn)分享，提升團(tuán)隊(duì)整體業(yè)務(wù)能力與執(zhí)行力。 與餐飲、策劃、設(shè)計(jì)等部門緊密協(xié)作，確保營(yíng)銷活動(dòng)與產(chǎn)品服務(wù)無縫銜接，為客戶打造高品質(zhì)宴會(huì)體驗(yàn)。 定期進(jìn)行市場(chǎng)調(diào)研與競(jìng)品分析，收集行業(yè)動(dòng)態(tài)與客戶反饋，及時(shí)調(diào)整營(yíng)銷策略，保持市場(chǎng)競(jìng)爭(zhēng)力。 任職要求 具有 3 年以上餐飲行業(yè)營(yíng)銷工作經(jīng)驗(yàn)，2 年以上婚宴、壽宴或高端餐飲營(yíng)銷管理經(jīng)驗(yàn)，熟悉宴會(huì)市場(chǎng)運(yùn)營(yíng)模式與客戶需求。 良好的商務(wù)談判與溝通能力，能夠與客戶、合作伙伴及內(nèi)部團(tuán)隊(duì)進(jìn)行高效溝通與協(xié)作。 具備良好的行業(yè)資源與客戶人脈者優(yōu)先。

工作職責(zé)： 1、根據(jù)公司戰(zhàn)略及經(jīng)營(yíng)預(yù)算目標(biāo)的要求，達(dá)成酒店管理公司及下屬單體酒店各項(xiàng)經(jīng)營(yíng)管理指標(biāo)； 2、負(fù)責(zé)酒管公司及下屬各單體酒店的日常運(yùn)營(yíng)管理，包括市場(chǎng)營(yíng)銷推廣策略的制定及推行、酒店綜合管理體系、業(yè)務(wù)流程及運(yùn)營(yíng)標(biāo)準(zhǔn)的建立； 3、對(duì)于酒店集團(tuán)的發(fā)展和營(yíng)業(yè)額的提高提出可行性操作的建議，以最大可能提高酒店盈利 4、研究并掌握市場(chǎng)發(fā)展的趨勢(shì)和情況，制定市場(chǎng)拓展計(jì)劃，及時(shí)更新價(jià)格體系，明確階段性工作重點(diǎn)，并組織實(shí)施； 5、根據(jù)酒店發(fā)展戰(zhàn)略，建立和完善人力資源體系，包括但不限于建立健全人才引進(jìn)、培養(yǎng)、績(jī)效考核及評(píng)估體系。 任職資格： 1、10年以上酒店行業(yè)工作經(jīng)驗(yàn)；8年以上星級(jí)酒店管理實(shí)踐經(jīng)驗(yàn)，曾在星級(jí)酒店集團(tuán)擔(dān)任同等崗位的負(fù)責(zé)人優(yōu)先考慮； 2、熟悉酒店行業(yè)標(biāo)準(zhǔn)和規(guī)范、運(yùn)營(yíng)管理流程，熟悉酒店運(yùn)營(yíng)發(fā)展趨勢(shì)、運(yùn)營(yíng)管理模式和工作流程； 3、對(duì)市場(chǎng)有敏銳的洞察力，具有先進(jìn)的現(xiàn)代酒店管理理念； 4、具有較強(qiáng)的決策、控制、領(lǐng)導(dǎo)能力；