QUALIFICATION 任職資格：
* Technical secondary school graduate or above.
中專(zhuān)以上學(xué)歷。
* Fluent in Chinese, good spoken English.
能熟練的使用中英文進(jìn)行交流。
* Knowledge of hotel rooms and toilet cleaning, sanitation and maintenance.
具備酒店客房和衛(wèi)生間的清潔，維修和保養(yǎng)的知識(shí)
* Knowledge of proper use and maintenance of housekeeping equipment.
能正確使用客房部的設(shè)施設(shè)備
* Ability to keep inventory of cleaning supplies, toilet and guest supplies.
能高效的對(duì)清潔用品、客用品進(jìn)行盤(pán)點(diǎn)
* Under the guidance and supervision of the Floor Team Leader within the limits established JW Marriott Hotel, Housekeeping Department policies and procedures; maintain the cleanliness, orderliness and sanitary condition of assigned Floor rooms and its surrounding Public Areas, including service areas, linen pantry and supply storeroom, lift lobbies and backstairs.
在樓層主管的指導(dǎo)下共同建立酒店、客房部的政策和流程，維持清潔保養(yǎng)、井然有序的狀態(tài)，包括公共區(qū)域，服務(wù)區(qū)域，工作間和儲(chǔ)藏室，電梯間和后通道。
JOB DESCRIPTION 職位說(shuō)明：
* Ensure day-to-day operational efficiency of the section:
確保每天部門(mén)的工作能被有效地完成。
* Collect and sign for section card key and get reports from the Floor Team Leader, ensure complete information is on hand before starting the day’s job including special information such as allocated VIP and group rooms.
領(lǐng)取鑰匙后簽字并且在開(kāi)始上班之前拿到所需要的信息，比如當(dāng)天要到達(dá)的貴賓及團(tuán)隊(duì)。
* Clean and provide services to all assigned rooms including the refrigerator.
清潔并提供所有樓層服務(wù)及補(bǔ)充冰箱。
* Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed.
確保一切清潔、服務(wù)、開(kāi)夜床的程序嚴(yán)格遵守。
* Observe proper bed making as instructed according to approved procedures.
檢查床是否按照正確的程序以及被允許的方法來(lái)做。
* Observe proper procedure in cleaning bathroom/ toilet with the use of the right chemicals.
檢查是否用正確的程序來(lái)清潔衛(wèi)生間，馬桶是否用正確的清潔劑來(lái)清潔。
* Replenish all guest amenities and stationeries consumed by guest according to standard set up.
補(bǔ)充所有客用品以及被客人消耗的文具用品，按照標(biāo)準(zhǔn)放在規(guī)定的位置。
* Dust all furniture, fixtures and fittings to ensure they are free from dust.
清潔家具灰塵，確保所有地方?jīng)]有灰塵。
* Vacuuming daily carpets and upholstery properly. Spot shampoo carpet and upholstery, to maintain its clean appearance.
每天吸塵，清潔部分布草，保持良好的外觀。
* Refrigerator glasses should be clean, spotless and free from dust.
冰箱里的玻璃杯必須保持清潔，無(wú)污點(diǎn)無(wú)灰塵。
Hang properly, inside the wardrobe, and guests clothing found in the room.
為客人掛好衣物。
* Water potted plant wherever necessary.
需要時(shí)給植物澆水。
* Maintain upkeep of flower arrangement in the rooms. Request for replacement if necessary.
需要時(shí)維護(hù)或更換鮮花。
* Set temperature in rooms, as instructed.
根據(jù)指令調(diào)節(jié)房間溫度
。
