AREAS?OF?RESPONSIBILITY職責范圍
Have?a?complete?understanding?of?the?hotel’s?employee?handbook?and?adhere?to?the?regulations?contained?therein.
完全理解酒店的員工手冊并遵照其中的規(guī)章執(zhí)行。
Troubleshoots?and?provides?technical?support
檢修和提供的技術支持
??Trains?managers?and?staff?on?use?of?hotel?applications
為經理和員工提供關于酒店應用軟件使用的培訓
??Troubleshoots?common?problems?and?works?with?the?corporate?helpdesk?and?infrastructure?teams?to?resolve?IT?issues
處理常規(guī)問題并且同公司幫助臺和基礎設施團隊合作解決IT問題。
??Schedules?and?shares?timing/impact?of?changes?with?appropriate?hotel?staff
與酒店有關人員安排并分享時間安排或變化帶來的影響
??Maintains?hotel?user?accounts?in?Opera,?Connect,?RHG?Learning?Network,?and?other?hotel?applications
維護在Opera、Connect、RHG?Learning?Network和其他酒店應用軟件中的酒店用戶賬戶。
Maintains?availability?and?security?of?networks?throughout?the?hotel
維護可用性和整個酒店網絡的安全
??Monitors?wireless?network?for?hotel?guests?and?employees
為酒店客人和員工監(jiān)控無線網絡
??Keeps?networks?compliant?with?corporate?guidelines
保持網絡符合公司準則
??Maintains?network?security
保證網絡安全
Stays?current?on?technical?updates?and?changes?to?hotel?utilized?applications?
為酒店當前的應用程序進行技術的更新和更改
??Attends?training?and?certification?updates?to?hotel?applications
參加培訓并為酒店應用程序認證更新
??Reviews?updates?provided?by?software?and?hardware?vendors
檢查軟件和硬件供應商提供的更新
??Relays?important?information?and?timing?of?new?releases,?system?repairs,?and?downtime
傳遞重要信息和新版本時間、系統(tǒng)修復和停機時間
Establishes?and?maintains?IT?vendor?relationships
與供應商建立并維持聯(lián)系
??Work?with?venders?to?troubleshoot?and?resolve?issues
與供應商一起檢修并解決問題
??Periodically?submit?requests?for?proposals?(RFP)?to?new?and?existing?vendors?for?IT-related?supplies?and?services
定期向新的和現(xiàn)有供應商提交與?IT?相關的用品和服務的提案?（RFP）。
