Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
與上級(jí)交流疑難問(wèn)題,客人或內(nèi)部客戶的意見(jiàn)以及其它相關(guān)信息。
Establishes and maintains effective employee working relationships
與員工建立并保持良好的工作關(guān)系。
Attends and participates in daily briefings and other meetings as scheduled
按計(jì)劃參加并參與每日例會(huì)及其它會(huì)議。
Attends and participates in training sessions as scheduled
按計(jì)劃參加培訓(xùn)活動(dòng)。
Prepares in advance food, beverage, material and equipment needed for the service
事先準(zhǔn)備服務(wù)所需的食品、飲料、材料和設(shè)備。
Implements the hotel and department regulations, policies and procedures including but not limited to:
實(shí)施酒店和部門(mén)的規(guī)定、政策和工作程序,包括但不限于:??
House Rules and Regulation
酒店的規(guī)則和規(guī)定
Health and Safety
健康和安全
Grooming
儀表儀容
Quality
質(zhì)量
Hygiene and Cleanliness
衛(wèi)生和清潔
Performs related duties and special projects as assigned
執(zhí)行被分派的相關(guān)任務(wù)和特殊項(xiàng)目。