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1、根據(jù)公司發(fā)展戰(zhàn)略組織制定人力資源戰(zhàn)略規(guī)劃，協(xié)助統(tǒng)籌人才配置規(guī)劃、人才發(fā)展與梯隊建設、員工考核與評估、激勵等各項工作有效開展; 2、建立完善人力資源各規(guī)章制度和政策，并準確、及時宣講公司管理制度和規(guī)定; 3、負責招聘、培訓、薪酬、績效考核、勞動關系等人力資源日常管理工作; 4、建立公司培訓體系，根據(jù)公司實際需求與業(yè)務發(fā)展狀況，有效組織、實施各部門培訓工作并考察、分析培訓效果; 5、合理控制人力成本，分析各部門的人工成本及績效管理、薪酬制度的激勵效果，提出優(yōu)化建議，為公司人力資源管理與決策提供有效的科學依據(jù); 6、協(xié)助推進管理團隊的建設，塑造、維護、發(fā)展和傳播公司企業(yè)文化 7、對下屬部門的工作指導、協(xié)調(diào)與監(jiān)督; 8、負責召集和主持公司辦公會議，監(jiān)督公司各項規(guī)劃和計劃的實施; 9、完成總經(jīng)理授權與交辦的其他工作。

職責描述： 1. Establish and implement annual objectives for the Human Resources Department. 建立及完成人力資源部年度目標計劃。 2. Establish,maintain and ensure adherence to all personnel-related policies and procedures. 建立、保持及保證執(zhí)行所有人力資源部政策及執(zhí)行程序。 3. Respond in courteous, professional and rapid manner in order to resolve all guest and associate difficulties. 以禮貌、專業(yè)、迅速有效的態(tài)度解決客人及員工投訴。 4. Develop,direct and oversee overall hotel recruitment and hiring activities strategies for all Expat and National Expat positions. 全面管理度假村外籍及外地員工招聘及聘用計劃。 5. Support and uphold hotel philosophy concerning hiring, associate relations, supervision and disciplinary action. 支持及建立度假村相關聘用、員工關系、管理指導及紀律行為的理念。 6. Conduct salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan. 進行本地員工工資及福利調(diào)查，提出員工福利計劃。 7. Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, associates and community members. 創(chuàng)造度假村良好的溝通途徑，促進客人、員工及團隊的專業(yè)化溝通。 8. Supervise,direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.? 指導、協(xié)調(diào)、影響員工以保持度假村服務標準。 任職要求: 1. University graduate, excellent command of written and spoken in English and Chinese language. 大學學歷，良好的中英文讀寫能力。 2. 3 to 5 years of extensive human resources experience. 三至五年相關人力資源管理經(jīng)驗。 ? ? ? ? ? ? 【G.O福利】： 單人間住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

歡迎加入洲際酒店集團！現(xiàn)在您已成為IHG大家庭的一員，一起來了解一下您即將承擔的職責。   工作內(nèi)容 人力資源總監(jiān)將負責推動人力資源和各項計劃，如招聘、福利、員工關系和培訓項目，確保酒店團隊成員都能合規(guī)行事。您還將創(chuàng)建積極向上的團隊文化，同時確保酒店賓客獲得獨特的體驗，賦品牌以生命。您還要為酒店總經(jīng)理和領導團隊提供與人力資源相關的輔導。 您的日常工作 員工團隊 ?創(chuàng)建各種計劃促進團隊協(xié)作，為所有團隊成員營造積極的工作環(huán)境支持并管理年度團隊成員滿意度調(diào)查 ?為經(jīng)理級別提供人力資源原則方面的教育和培訓，提高產(chǎn)出和績效 ?歡迎新團隊成員，并為其提供入職培訓  ?負責維護并更新所有員工的檔案與記錄，確保所有信息準確無誤 ?確保遵守招聘標準和適用的法律法規(guī) ?與外部各方建立良好的關系      財務方面 ?協(xié)助制定人力資源預算并按預算運營  ?監(jiān)管員工編制與人力配置標準以管理成本 ?降低因雇傭關系引起的財務風險 ?了解并分析本地薪資福利水平，確保酒店提供的待遇具有同業(yè)競爭力   賓客體驗 ?運用創(chuàng)新方法來激勵、鼓舞團隊成員為賓客提供難忘的體驗 ?抽時間與賓客互動，聽取反饋，了解員工提升賓客滿意度的渠道 ?與部門經(jīng)理協(xié)作共同開發(fā)各類舉措，以達到服務行為標準并持續(xù)提升賓客體驗    負責業(yè)務 ?提升酒店與品牌在本地的知名度，鼓勵員工積極參與本地社區(qū)活動 ?確保遵守相關勞工法規(guī)及酒店或公司的政策與流程 ?對工作中發(fā)生的問題進行調(diào)查和研究，了解事實情況，及時發(fā)現(xiàn)對酒店或公司可能造成的潛在風險，并通過各類員工關系項目來推動問題的解決 ?收集并維護離職面談、人員流動統(tǒng)計數(shù)據(jù)、曠工報告等數(shù)據(jù)，了解各種趨勢、培訓需求和管理問題等 ?若酒店有工會組織，可能需要管理勞工關系事務，并代表酒店參與相關問題的調(diào)停、仲裁及合同協(xié)商工作 ?其他臨時職責——需要全員出動完成任務的特殊時刻 我們對您的要求 ?學士學位/高等教育資質/同等資質  ?4年人力資源相關經(jīng)驗 ?具有管理經(jīng)驗者優(yōu)先考慮 ?具有專業(yè)人力資源職稱者優(yōu)先考慮         ?能夠在盡可能大的范圍內(nèi)保持所有人力資源事務的保密性 ?必須熟練掌握當?shù)卣Z言 ?同時精通其他語言者優(yōu)先

【崗位職責】 1、負責酒店人力資源部的全面管理工作，制定和實施人力資源規(guī)劃。 2、負責建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項規(guī)章制度。 3、負責酒店高層管理人事的招聘和儲備人才庫的建設。 4、執(zhí)行酒店關于人事調(diào)配、工資獎勵、勞保福利、安全生產(chǎn)的方針、政策和規(guī)定。 5、組織編制工資、人事、考勤、考核等報表。 6、制定和完善酒店組織架構、薪酬體系、績效管理體系。 【崗位要求】 1、大專以上學歷，有相同崗位工作經(jīng)驗5年以上。 2、在酒店招聘、合同管理、薪酬制度、員工培訓、績效考核、事故預防、政府關系等方面具有豐富經(jīng)驗。 3、熟知國家、地區(qū)勞動法律法規(guī)及相關政策。 4、具備英語聽說讀寫能力。 5、管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓。

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1、3年以上餐飲酒店業(yè)人資總經(jīng)歷 2、3年以上餐飲酒店業(yè)總經(jīng)理經(jīng)歷 3、3年以上餐飲酒店業(yè)財務總經(jīng)歷 4、可以接受出差，入店輔導客戶進行授課

一、崗位名稱 酒店經(jīng)理（Full-time） 二、崗位職責 1.?運營管理：全面負責酒店日常運營，涵蓋前廳、客房、餐飲、后勤等部門，制定并落地運營標準（如客房清潔流程、前臺接待規(guī)范），確保各環(huán)節(jié)高效銜接，提升客戶入住體驗。 2.?團隊管理：搭建并優(yōu)化酒店團隊架構，負責員工招聘、培訓（含服務禮儀、應急處理等）、績效評估與晉升規(guī)劃，營造積極協(xié)作的團隊氛圍，降低員工流失率。 3.?客戶服務：主導客戶關系維護，處理重大客訴（如設施故障、服務失誤等），建立客戶反饋機制（如入住后回訪、意見箱），確?？蛻魸M意度達90%以上，提升酒店口碑。 4.?業(yè)績目標：制定年度/季度經(jīng)營目標（如客房出租率、餐飲營收、會員增長數(shù)），監(jiān)控營收、成本、利潤等核心數(shù)據(jù)，通過調(diào)整定價、推出促銷活動（如節(jié)假日套餐）達成業(yè)績指標。 5.?安全合規(guī)：落實酒店安全管理制度，定期組織消防演練、設施安全檢查（如電梯、電路），確保符合衛(wèi)生防疫、治安管理等政策法規(guī)，杜絕安全事故。 6.?品牌建設：配合總部推進酒店品牌形象落地，監(jiān)督服務品質與環(huán)境維護（如公共區(qū)域衛(wèi)生、裝修煥新），參與本地市場推廣（如與周邊企業(yè)合作、線上平臺運營），提升酒店本地知名度。 三、任職要求 1.?學歷與經(jīng)驗：大學本科及以上學歷，酒店管理、旅游管理等相關專業(yè)優(yōu)先；5年以上酒店管理經(jīng)驗，其中至少1年同崗位經(jīng)驗，熟悉中高端酒店運營模式者優(yōu)先。 2.?專業(yè)能力：掌握酒店PMS系統(tǒng)（如Opera、西軟）操作，具備成本核算、數(shù)據(jù)分析能力（能通過營收報表調(diào)整運營策略）；了解餐飲、客房管理核心流程，能解決突發(fā)運營問題（如滿房調(diào)度、設備故障應急）。 3.?綜合素養(yǎng)：具備較強的溝通協(xié)調(diào)能力（能對接供應商、政府部門及內(nèi)部員工）、決策能力（如緊急客訴處理、團隊人員調(diào)整）；服務意識強，抗壓能力突出，能適應輪班及節(jié)假日工作。 4.?其他要求：年齡30-45歲，形象氣質佳，無不良從業(yè)記錄；有責任心，能適應不穩(wěn)定待客時間，積極配合領導完成各項工作；持有消防控制室操作證、食品安全管理員證書者優(yōu)先。 四、福利待遇 1.?薪資結構：月薪8000-12000元（視經(jīng)驗與能力面議）+ 月度績效獎金（最高2000元）+ 年度業(yè)績分紅（按酒店年度利潤核算）。 2.?基礎保障：入職即繳五險一金（養(yǎng)老保險、醫(yī)療保險、失業(yè)保險、工傷保險、生育保險+住房公積金），額外購買商業(yè)意外險。 3.?員工福利：提供員工住宿補貼；每日提供工作餐（早中晚三餐）；享受帶薪年假（滿1年5天，逐年遞增）、法定節(jié)假日加班三倍工資。 4.?發(fā)展支持：定期組織行業(yè)培訓（如酒店運營管理、客戶服務技巧）；提供內(nèi)部晉升通道（酒店經(jīng)理→區(qū)域運營總監(jiān)→總部高管）；優(yōu)秀員工可獲外出考察學習機會（如赴連鎖酒店總部交流）。 5.?額外關懷：節(jié)日福利（春節(jié)、中秋等節(jié)日發(fā)放禮品/紅包）；年度體檢（免費為員工及家屬提供基礎體檢套餐）；員工生日會、團建活動（每季度1次，如戶外拓展、聚餐）。 五、工作地點 [云南省麗江市古城區(qū)，束河古鎮(zhèn)龍泉社區(qū)仁里路中段18號，納曦雅園園林酒店] 六、應聘方式 1.?簡歷投遞：請將個人簡歷（附近期免冠照片）發(fā)送至郵箱：81994740@qq.com，郵件主題注明“酒店經(jīng)理應聘-姓名-聯(lián)系電話”。 2.?面試流程：簡歷篩選→初面（HR電話溝通，15-20分鐘）→終面（與酒店投資人/總經(jīng)理面談，40-60分鐘）→發(fā)放Offer→入職體檢→辦理入職。 3.?聯(lián)系電話：邢女士 19008881113（工作日9:00-18:00可咨詢）。 七、其他說明 1.?面試時請攜帶身份證、學歷證書、相關職業(yè)資格證書原件及復印件。 2.?我們承諾對所有應聘者信息嚴格保密，僅用于招聘環(huán)節(jié)，不做其他用途。

崗位職責： 1.全面負責酒店的日常運營工作，制定工作計劃并監(jiān)督執(zhí)行，確保酒店各項工作有序開展。 2.分析酒店經(jīng)營數(shù)據(jù)，如入住率、平均房價、營收等，根據(jù)數(shù)據(jù)制定營銷策略以提高酒店業(yè)績。 3.控制酒店成本，包括采購成本、人力成本等，在保證服務質量的前提下降低開支。 4.處理客人投訴和反饋，積極解決客人遇到的問題，提高客人滿意度。 5、?建立良好的客戶關系管理體系，挖掘客戶需求，開展客戶忠誠度計劃，與旅行社、在線旅游平臺等合作，拓展酒店客源渠道。 任職要求： 1.要有酒店管理、旅游管理等相關專業(yè)的本科及以上學歷。 2.有豐富的酒店行業(yè)經(jīng)驗，要求在酒店不同部門（如前臺、客房、餐飲等）工作多年，熟悉酒店整體運作流程。 3.具備優(yōu)秀的領導能力，能夠有效管理和激勵團隊，合理分配工作任務。要有良好的組織協(xié)調(diào)能力，像協(xié)調(diào)酒店各部門間的合作，確保服務的連貫性和高效性。 4.具有較強的服務意識，能夠始終以客人需求為導向。 擁有良好的溝通能力，包括和員工、客人、合作伙伴的溝通。 5.具備抗壓能力，能夠在酒店旺季或者應對緊急事件時保持冷靜。

薪資標準:基本工資+補貼+季度獎金+季度排名獎金+年度獎金+良好晉升平臺? 職位描述： ?1、 全面負責酒店日常經(jīng)營和管理工作，確保酒店經(jīng)營和管理指標的完成； ?2、 負責組織、實施及督導下屬按如家手冊標準建立培訓體系，制定和實施店內(nèi)各部門培訓計劃，為如家培養(yǎng)合格管理人才； ?3、 負責店內(nèi)人事工作的監(jiān)督、指導、考核及招聘工作，接受公司人事調(diào)動；? ?4、 負責酒店文化和員工隊伍建設，提升員工滿意度； ?5、 負責與社會職能部門之間的協(xié)調(diào)和溝通，為酒店創(chuàng)造良好的經(jīng)營環(huán)境； ?6、 執(zhí)行如家統(tǒng)一的市場策略；? ?崗位要求：? ?1、 大專以上學歷，8年以上工作經(jīng)驗; ?2、 具有四星級以上酒店部門經(jīng)理/部門總監(jiān)或知名品牌連鎖酒店總經(jīng)理崗位工作經(jīng)驗；? ?3、 熟悉各地方相關的政策法規(guī)；? ?4、 愛崗敬業(yè)，注重工作結果； ?5、 誠信，正值，有親和力； ?6、 出色的溝通能力、團隊建設能力及承受工作壓力的能力； ?7、 有很強的執(zhí)行力，富有激情，能出色完成公司下達的各種指令； ?8、工作地點：全國范圍，可接受外派。

1.制定公司經(jīng)營管理計劃并進行工作流程及標準的制定執(zhí)行與監(jiān)督，保證各餐廳的工作正常運作; 2.參與菜單計劃，菜品研發(fā)創(chuàng)新，并監(jiān)督執(zhí)行新菜推出 3.嚴格管控各餐廳菜品品質，核算成本并做好內(nèi)控 4、嚴格把控原材料訂購、收貨、驗貨流程管理 5、規(guī)范管理廚師團隊、食品安全、及廚房衛(wèi)生管理 6、做好餐廳服務人員服務態(tài)度服務技能技巧培訓，確保餐廳服務質量及口碑 7、做好各大餐廳引流推廣，線上營銷及客訴管理。 任職要求: 1大專以上.學歷，身體健康，擅長餐飲管理及客戶服務管理: 2.具有餐飲公司3年以上全面運營管理工作經(jīng)歷， 3.接受過專業(yè)技術訓練，對成本控制管理、食品衛(wèi)生法、食品營養(yǎng)學、廚房的設備知識擁有相當?shù)幕A; 4.熟悉廚房管理，了解市場行情和客人需求，具有制作的能力: