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熟悉并且掌握餐飲部各營業(yè)點技能，能夠配合上級經(jīng)理完成工作目標(biāo)，參與到管理和協(xié)調(diào)員工，使其出色完成擺設(shè)和服務(wù)的各項工作。 1．Confers with host of function on last minute arrangements, co-ordinates with kitchen in providing for extra or in decreasing number of covers when necessary. 主持開始前的準備工作, 當(dāng)發(fā)生客人有所增加或減少時協(xié)調(diào)與廚房的工作。 2．Co-ordinates with Kitchen regarding food preparation, co-ordinates with Beverage regarding necessary bar requirements. 協(xié)調(diào)與廚房的食品準備工作和飲料部的酒水工作。 3．Ensures that all necessary arrangements and preparations have been made, co-ordinates with Housekeeping, Engineering and other departments regarding special arrangements. 確保準備工作完善, 協(xié)調(diào)和管家部,工程部及其他部門的工作,特別是在特殊情況發(fā)生時。 4．Gives necessary instructions regarding set-up and service to all personnel assigned to functions,ensures that grooming and general appearance of service staff conforms to hotel standards. 給與員工必要的擺設(shè)和服務(wù)指令，確保員工儀容儀表和服務(wù)質(zhì)量符合酒店要求。 5．Attends to guest complaints and request refers same to Manager when necessary. 處理客人投訴和需求并向餐廳經(jīng)理匯報. 6．Computes amount to be billed, presents bill to clients, transmits payments to Outlet Cashier, co-ordinates with Accounting in collecting bills. 打單，呈帳單給客人，付款轉(zhuǎn)賬給各部門收銀員，和財務(wù)部協(xié)作收集帳單。 7．Initiates requisitions for materials and supplies needed for functions. 酒席需要的器材和物料打申請單。 8．Co-ordinates with Engineering necessary repairs, trouble reports and special projects. 必要的修理，工程改進和特殊的情況發(fā)生時，和工程部聯(lián)系。 9．Performs other duties that may be assigned by his manager. 完成由經(jīng)理布置下來的任務(wù)。 JOB SPECIFICATION工作要求 1.Minimum 3 years’ experience in a hotel of international standard 酒店相關(guān)工作經(jīng)驗3年以上 2.Facility in verbal and written expressions 口頭和書面表達能力好 3.Personable and aggressive 儀表端莊，富于進取心