Duties & Responsibilities:
職責(zé)義務(wù):
?
Ensure the delivery of brand promise and provide exceptional guest service at all times.
確保遵循品牌承諾并始終提供優(yōu)異的對(duì)客服務(wù)。
Present menu to guest, answer guest inquiries and offer food, beverage and service suggestion.
向客人呈送菜單,回答客人問詢并為客人提供關(guān)于食品、飲料及服務(wù)的建議根據(jù)部門營運(yùn)指南。
Ensure all food and beverage items, equipment and other facilities are maintained according to department operation manual.
要求確保部門內(nèi)所有餐飲物品、設(shè)備和其他設(shè)施得到妥善保管和維護(hù)。
Report all difficulties and problems to captain, supervisor or assistant manager, having them follow through to make sure problems are resolved satisfactorily.
向餐廳領(lǐng)班、主管/副理報(bào)告所有困難及問題,以便解決和跟進(jìn)。
Understand and strictly adhere to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
理解并嚴(yán)格遵守員工手冊中的規(guī)章制度以及涉及到消防、衛(wèi)生、健康和安全的酒店政策。
Strictly adhere to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
嚴(yán)格遵守財(cái)務(wù)部發(fā)出的關(guān)于收銀及現(xiàn)金處理的政策和程序。
Attend training sessions and meetings as and when required.
需要時(shí)參加培訓(xùn)課程和會(huì)議。
Hotel restaurants include:
酒店餐廳包含:
1.????Yue Hin Restaurant 玥軒中餐廳
2.????Niccolo Kitchen 欣廚西餐廳
3.? ? The Bar 酒廊
4.? ? The Tea Lounge 悅廊大堂吧
5.? ? Banquet 宴會(huì)廳
Qualification:
任職資格:
High School graduate or above.
高中及以上學(xué)歷。
Flexibility and service orientation.
靈活處事,具有服務(wù)導(dǎo)向性。