We are currently looking for a Service Leader - Public Area to join our HSKP team.
我們正在尋找一位賓客服務(wù)主管-公共區(qū)域加入我們客房部團(tuán)隊(duì)。
As a?Service Leader - Public Area, we rely on you to:
作為一名賓客服務(wù)主管-公共區(qū)域,需要獨(dú)立承擔(dān)以下崗位職責(zé):
To have complete knowledge of the Shangri-La's standards operating policies and procedures.
? ? ?具有全面的香格里拉標(biāo)準(zhǔn)的運(yùn)作政策及程序方面的知識(shí)。
To have complete knowledge of the Shangri-La's experiences and Group specifications.
? ? ?具有香格里拉質(zhì)量標(biāo)準(zhǔn)、服務(wù)標(biāo)準(zhǔn)及集團(tuán)規(guī)范之運(yùn)作知識(shí)。
Inspects all public areas and back of house areas daily.
? ? ?每日檢查所有的公共區(qū)域和后區(qū)。
Ensures that all tasks are completed on time and in accordance with standards.
? ? ?確保所有的工作按照標(biāo)準(zhǔn)按時(shí)完成。
Ensures public area attendants' work assignments are completed.
? ? ?確保公共區(qū)域員工完成所分配的工作。
We are looking for someone who:
候選人應(yīng)具備以下特質(zhì):
At least 2 years’experience?in a similar capacity
? ? ?2年類似工作經(jīng)驗(yàn)
Cheerful personality, practical work, have a strong sense of service and responsibility
? ? ?性格開(kāi)朗、工作踏實(shí),有較強(qiáng)的服務(wù)意識(shí)和責(zé)任感
Basic English ability
? ? ?具有基本的英語(yǔ)能力
5* hotel preparation experience is preferred
? ? ?有五星級(jí)酒店籌備工作經(jīng)驗(yàn)者優(yōu)先