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  • 美容店長

    1.5萬-2萬
    上海 | 8年以上 | 學(xué)歷不限
    美容院/會所/養(yǎng)生館/SPA | 1-49 人
    • 投遞簡歷
    【崗位職責(zé)】 1、全面負(fù)責(zé)美容門店的日常運(yùn)營管理,包括人員調(diào)配、服務(wù)流程監(jiān)督及客戶滿意度提升; 2、制定并執(zhí)行門店銷售目標(biāo)與業(yè)績計(jì)劃,帶領(lǐng)團(tuán)隊(duì)完成月度、季度及年度業(yè)績指標(biāo); 3、負(fù)責(zé)員工專業(yè)技能培訓(xùn)與考核,提升團(tuán)隊(duì)服務(wù)水平和專業(yè)素養(yǎng); 4、維護(hù)客戶關(guān)系,處理客戶投訴與建議,建立長期穩(wěn)定的客戶資源; 5、監(jiān)督門店衛(wèi)生、安全及耗材管理,確保符合行業(yè)標(biāo)準(zhǔn)與公司規(guī)范; 6、定期分析經(jīng)營數(shù)據(jù),優(yōu)化運(yùn)營策略,提出改進(jìn)方案并落地執(zhí)行; 7、配合公司總部完成市場活動策劃與執(zhí)行,提升品牌影響力; 8、接受合伙人或技術(shù)入股。 【崗位要求】 1、對美容行業(yè)有濃厚興趣,具備服務(wù)意識與客戶導(dǎo)向思維; 2、具備較強(qiáng)的團(tuán)隊(duì)管理能力與溝通協(xié)調(diào)能力,能有效激勵員工; 3、學(xué)習(xí)能力強(qiáng),能快速掌握美容產(chǎn)品知識及技術(shù)操作規(guī)范; 4、抗壓能力強(qiáng),適應(yīng)彈性工作安排,能高效處理突發(fā)情況; 5、有責(zé)任心,注重細(xì)節(jié),對門店運(yùn)營質(zhì)量有高標(biāo)準(zhǔn)要求; 6、有美容行業(yè)相關(guān)經(jīng)驗(yàn)或管理經(jīng)驗(yàn)者優(yōu)先,無經(jīng)驗(yàn)者可提供培訓(xùn)。
  • 上海 | 5年以上 | 本科 | 提供吃
    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé) 1.全面負(fù)責(zé)宴會和會議,展示會等的推銷、預(yù)訂工作; 2.制定宴會銷售的市場推銷計(jì)劃、簡歷并完善宴會銷售部工作程序和標(biāo)準(zhǔn),制定宴會銷售部規(guī)章制度并指揮實(shí)施; 3.參加酒店管理人員會議、完成上傳下達(dá)工作; 4.安排布置并督導(dǎo)下屬人員的正常工作; 5.建立改善宴會日記、客戶合同存檔、宴會訂單和預(yù)報單的存檔記錄,使之成為有效的工作程序和管理手段; 6.與餐飲部總監(jiān)和行政總廚溝通協(xié)調(diào),共同議定宴會菜單及價格; 7.與其他部門溝通、協(xié)調(diào)、密切配合; 8.定期對下屬進(jìn)行績效評估,按獎懲制度實(shí)施獎懲,并加強(qiáng)對員工的培訓(xùn)工作、提高員工素質(zhì)。 崗位要求 1.具有酒店宴會銷售崗位工作經(jīng)驗(yàn),特別是包廂宴會的銷售,能結(jié)合行業(yè)特點(diǎn)開展整體市場營銷工作,有一定的客戶積累,團(tuán)隊(duì)合作精神; 2.對高檔宴會的組織及執(zhí)行有豐富的經(jīng)驗(yàn); 3.具有較強(qiáng)的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計(jì)劃與執(zhí)行能力; 4.工作細(xì)致、嚴(yán)謹(jǐn),并具有戰(zhàn)略前瞻性思維。
  • 上海-青浦區(qū) | 5年以上 | 中專
    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 人性化管理
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    工作職責(zé):1. 負(fù)責(zé)安全、準(zhǔn)時地接送賓客,確保賓客的出行舒適與安全;2. 熟悉車輛性能,定期進(jìn)行車輛檢查與維護(hù),確保車輛處于良好狀態(tài);3. 除了出車任務(wù)外,還需執(zhí)行禮賓部的工作,包括給客人搬運(yùn)行李物品、接收快遞等,以提供全面的服務(wù);4. 遵守交通規(guī)則和公司規(guī)章制度,確保行車安全;5. 及時響應(yīng)調(diào)度中心的指令,高效完成賓客接送及禮賓相關(guān)任務(wù);6. 保持車輛內(nèi)外整潔,為賓客提供良好的乘車環(huán)境及禮賓服務(wù)體驗(yàn)。任職資格:1. 中技(中專/技校/職高)及以上學(xué)歷,持有有效駕駛證,駕駛技術(shù)熟練;2. 具備5年以上駕駛工作經(jīng)驗(yàn),有高端賓客接待經(jīng)驗(yàn)者優(yōu)先,同時愿意承擔(dān)禮賓部相關(guān)工作;3. 熟悉當(dāng)?shù)亟煌肪€,具備良好的方向感和安全意識;4. 具備良好的溝通能力和服務(wù)意識,能夠妥善處理賓客的各類需求,包括禮賓服務(wù)方面的需求;5. 身體健康,無不良嗜好,能適應(yīng)彈性工作時間,包括可能因禮賓工作需要而調(diào)整的工作時間;6. 遵守職業(yè)道德,保護(hù)賓客隱私,維護(hù)公司形象,展現(xiàn)專業(yè)的禮賓與駕駛服務(wù)。
  • 上海-浦東新區(qū) | 5年以上 | 學(xué)歷不限
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):Being the Center of Excellence facing partners in Group management including but not limited to B2B MICE Partners and IHG direct Meeting products driving overall leads traffic, while improving hotel overall leads conversion % by deeply understanding the ways of handling business across IHG and competitors. Setting strategies and tactics based on insight and data based on key priorities Your day to day? Lead strategic optimization of existing MICE platforms/partnerships and identify new opportunities for the purpose of gaining market share and revenue.? New MICE partnership development ? IHG G&M book direct enablement across platforms and hotel PMS connectivity meeting customer need, while enlarging enterprise contribution? Own hotel end to end offer/promotion implementation, and daily maintenance.? IHG G&M system/tools enhancement based on business requirement.? G&M Offer/promotion design and implementation, by working with IHG Sales, Loyalty, Commercial Performance and Operations team to conclude relevant offers by brands, destination underpin varies seasonality.? Provide critical inputs and enable Sales leadership in the development of industry strategy, insight feeding and expand manage accounts MICE penetration.? Leading G&M related initiatives/projects that innovates efficiency and own cost.任職資格:What we need from you? Degree or Diploma in Digital, e-Commerce, Marketing, Business or Hospitality/Tourism Management desire? Minimum 5 years’ experience in implementation/Product management/BD/Operation functions in MICE industry, a well exposure across functions would be preferred.? Experience in company’s MICE Management/HR/Consulting or hospitality industry will be a plus.? In-depth knowledge of MICE Management industry, including but not limited to behavior policy and standard, event end-to-end process, PCO market including event purchasing and fulfillment and experience.? Logical thinking, strong learning ability, first-class execution, passion in hospitality industry. Display an understanding of market trends as well as both customer and partner’s needs.? Ability to develop strong relationships with business partner’s senior management with effective communication and negotiation skills.? Good in project management and implementation. Ability to priorities work and initiative to introduce and improve processes.? Flexible working approach. Ability to priorities work and initiative to introduce and improve processes. ? Effective communication, confident presentation, and interpersonal skills.
  • 上海-青浦區(qū) | 5年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 人性化管理
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    工作職責(zé):? 銷售策略制定:制定并實(shí)施符合酒店業(yè)務(wù)目標(biāo)的全面銷售策略。確定并鎖定關(guān)鍵細(xì)分市場以推動收入增長。 ? 團(tuán)隊(duì)領(lǐng)導(dǎo):領(lǐng)導(dǎo)、指導(dǎo)和管理銷售團(tuán)隊(duì)以實(shí)現(xiàn)個人和集體銷售目標(biāo)。在團(tuán)隊(duì)中培養(yǎng)協(xié)作、創(chuàng)新和高績效的文化。 ? 客戶關(guān)系管理:與關(guān)鍵客戶、企業(yè)合作伙伴和旅行社建立并保持牢固的關(guān)系。定期舉行客戶會議、現(xiàn)場視察和社交活動以推廣酒店的服務(wù)。 ? 收入管理:與收入經(jīng)理合作制定定價策略、優(yōu)化客房庫存并最大化盈利能力。監(jiān)控市場趨勢、競爭對手的表現(xiàn)和預(yù)訂模式以改進(jìn)銷售方法。 ? 銷售運(yùn)營:監(jiān)督合同、提案和其他銷售文件的準(zhǔn)備工作,以確保準(zhǔn)確性和專業(yè)性。確保正確使用 CRM 系統(tǒng)并維護(hù)最新的客戶數(shù)據(jù)庫。 ? 與部門合作:與營銷、活動和運(yùn)營團(tuán)隊(duì)密切合作,使銷售工作與整體酒店戰(zhàn)略保持一致。與財務(wù)部門協(xié)調(diào)以跟蹤銷售預(yù)算和預(yù)測收入。 ? 績效監(jiān)控與報告:分析銷售績效指標(biāo)并定期向高級管理層匯報最新情況。確定需要改進(jìn)的領(lǐng)域并根據(jù)需要采取糾正措施。? 業(yè)務(wù)發(fā)展:探索新的業(yè)務(wù)機(jī)會和合作伙伴關(guān)系,以擴(kuò)大酒店的市場覆蓋范圍。隨時了解行業(yè)趨勢并參加貿(mào)易展覽、會議和活動以推廣酒店。任職資格:? 擁有豐富的銷售管理經(jīng)驗(yàn),至少有 5-7 年的領(lǐng)導(dǎo)經(jīng)驗(yàn),最好是在酒店業(yè)。 ? 強(qiáng)大的領(lǐng)導(dǎo)能力和團(tuán)隊(duì)管理技能。 ? 在實(shí)現(xiàn)銷售目標(biāo)和推動收入增長方面有良好的記錄。 ? 出色的溝通、談判和關(guān)系建立技能。 ? 熟練使用 CRM 軟件、物業(yè)管理系統(tǒng) (PMS) 和 Microsoft Office 應(yīng)用程序。 ? 具有分析思維,能夠解讀銷售數(shù)據(jù)和市場趨勢。
  • 全國 | 8年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):This is hotel-based No.2 role. As Hotel No.2 you’ll provide leadership direction to the hotels by maximising financial returns, driving development of people, creating and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in his/her absence. Your day to dayPeople? Direct hotel everyday activities, plan and assign work ensuring you always have the right staffing numbers ? Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance ? Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently ? Recommend or initiate any HR elated actions where needed ? Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management Guest Experience? Interact with guests and outside contacts including current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members ? Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities Responsible Business? Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts ? Act as public relations representative to raise awareness of hotel and brand in local community ? Drive team member involvement in community organisations, activities and businesses ? Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint ? Perform other duties as assigned. May also serve as manager on duty Financial? Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability ? Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty任職資格:What we need from you? Obtain thorough understanding of “True Hospitality for Good”? Be aspired to grow into hotel General Manager? Has cross-functional management experience? Be energetic and highly self-motivated
  • 上海-浦東新區(qū) | 10年以上 | 學(xué)歷不限
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):This role provides guidance to the Holiday Inn Express hotel sales team within the assigned area aim to drive hotel performance by fully utilizing corporate resources, lead and support hotel sales team on strategic business planning and execution of sales plans and segment strategies which ultimately stimulate business demand and achieve ongoing enhancement in revenue growth for both new opening and operating hotels. Your day to day● Works closely with Regional General Managers, VP Operations / Regional Director of Operations, General Managers and hotel Directors of Sales to conduct business reviews and develop sales strategies and tactics which support revenue maximization, enhancement of brands and returns to owners, shareholders and franchisees for new and existing hotels.● Reviews sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives.? Work with Brand Marketing Managers on special projects and new opening initiatives which include brand promotional campaigns, customer events, customer insight survey etc.● Facilitator of DOS Boot Camp Certification and provide the area to improve the technical skills and knowledge of IHG System, not limit to sales but also revenue system. ● Identify high potential talents for development in the assigned area. Ensure that there are Personal Development Plans for the individuals and the plans are well executed.任職資格:What we need from you● Bachelor degree or equivalent degree in Marketing, Business or Commerce● Managing multi-property commercial performance in a recognized international hotel company ● Experience with multi-brand entity preferred.● Good understanding on the capability of Essential Hotel’s Sales and Revenue● Ability to analyze, interpret and extract trends from data, ways of landing central strategies ● Provide Guidance based on area goals and objectives and sets performance targets for hotels● A strong leader, able to act as a role model
  • 上海-普陀區(qū) | 5年以上 | 中專 | 提供食宿
    • 五險一金
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 崗位晉升
    • 帶薪年假
    • 節(jié)日禮物
    • 人性化管理
    • 包吃包住
    • 員工生日禮物
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    我們熱情,不僅對客人 我們規(guī)范,不僅于制度 和我們一樣,帶著夢想 即刻起,點(diǎn)贊你的生活,從這一份工作開始! 只要你有才,虛以待位,只等你來! 無限的發(fā)展空間,我們的成長邀請你一同參與!
  • 上海-徐匯區(qū) | 10年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):What is the job?As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership. Your day to dayPeople ? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy ? Develop, implement and monitor team member succession planning to ensure future bench strength ? Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance ? Oversee HR related actions in accordance with company rules and policies? Effectively managing owner relationship and partnership include all key stake holders Guest Experience? Demonstrate as brand ambassador by maintaining compliance with all required brand and service standards ? Drive improvement in guest satisfaction goals. ? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations ? Speak to guests – ask for their feedback and build relationships Financial? Prepare annual capital, cash flow and sales and marketing plans.? Analyse financials to drive revenues, future profitability and maximum return on investment ? Use distribution channels and technology platforms to drive revenue and maximise market share ? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position Responsible Business? Ensure a safe and secure environment for guests, colleagues and hotel assets ? Act as public relations representative to raise awareness of hotel and brand in local community. ? Drive team member involvement in community organisations, activities and businesses ? Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint任職資格:What we need from you Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience Experience required may vary based on size and complexity of operation Must speak fluent English and Chinese
  • 上海 | 5年以上 | 學(xué)歷不限 | 提供食宿
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責(zé)】 確保遵循酒店的政策方針和品牌標(biāo)準(zhǔn)。 確保所有隊(duì)員遵守酒店儀容儀表和個人衛(wèi)生標(biāo)準(zhǔn)。 確保正確解釋酒店的服務(wù)標(biāo)準(zhǔn)和酒店政策給員工并且讓員工正確的執(zhí)行。 確保團(tuán)隊(duì)嚴(yán)格遵守時間。 提供良好的工作氛圍和建立和諧的團(tuán)隊(duì),增加團(tuán)隊(duì)的士氣和工作效率。 對于認(rèn)可的員工實(shí)施培訓(xùn)課程,進(jìn)行全體員工的培訓(xùn)和評估他們的能力。 和廚師建立有效的溝通和友善的工作關(guān)系。 確保培訓(xùn)和監(jiān)管新的團(tuán)隊(duì)成員,同時需要配合其他的員工。 負(fù)責(zé)團(tuán)隊(duì)的季度評估和團(tuán)隊(duì)紀(jì)律。 提前意識到缺少服務(wù)標(biāo)準(zhǔn)的對客服務(wù)并及時制定發(fā)展計(jì)劃,跟蹤和執(zhí)行改變。 和其它部門建立關(guān)系。 準(zhǔn)備每周班次表。 確保運(yùn)營時候和大堂酒廊保持精密的聯(lián)系。 根據(jù)餐飲辦公室的期限完成所有需要的報告。 在中餐廳有活動或者大型宴會時候準(zhǔn)備分析報告。 監(jiān)管維護(hù)申請。 出息餐飲部和每日會議。 每餐前的員工會議。 實(shí)施部門會議。 運(yùn)營時候處理所有的客人建議并且記錄在部門日志上面。 設(shè)計(jì)客人和VIP客人的記錄并且維護(hù)。 計(jì)劃和實(shí)施每日,每周和每月的清潔計(jì)劃。 為家具和設(shè)備提供衛(wèi)生及好的工作狀態(tài)。 監(jiān)督和保持餐飲部的預(yù)算,收入 【崗位要求】 全面的餐飲部運(yùn)營知識。 良好的管理技能。 持有商業(yè)的敏銳感。 積極主動和精力充沛。 領(lǐng)導(dǎo)才干,和團(tuán)隊(duì)有良好的溝通。 整潔干凈的儀容儀表。
  • 全國 | 5年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):職位簡介作為總經(jīng)理,您將負(fù)責(zé)酒店的日常管理,把控運(yùn)營和方向,最大限度提高銷售額和收入,提升財務(wù)回報,增強(qiáng)賓客體驗(yàn),確保營運(yùn)安全。您將引領(lǐng)團(tuán)隊(duì)成員發(fā)展,推行品牌標(biāo)準(zhǔn),打造酒店及品牌在當(dāng)?shù)氐闹?,并有效管理業(yè)主關(guān)系和合作伙伴關(guān)系。您的日常工作員工團(tuán)隊(duì) 制定與酒店服務(wù)理念相一致的計(jì)劃和措施,增強(qiáng)團(tuán)隊(duì)融入度 制定、實(shí)施和監(jiān)督團(tuán)隊(duì)成員繼任計(jì)劃,培養(yǎng)后備力量 為團(tuán)隊(duì)成員制定績效和發(fā)展目標(biāo),并提供指導(dǎo)、輔導(dǎo)和定期反饋,以提高績效表現(xiàn)根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關(guān)的行動有效管理業(yè)主關(guān)系和合作伙伴關(guān)系,包括所有關(guān)鍵利益相關(guān)者賓客體驗(yàn)遵守品牌標(biāo)準(zhǔn)和服務(wù)標(biāo)準(zhǔn),履行品牌大使職責(zé)推動客人滿意度目標(biāo)的實(shí)現(xiàn)與同事和酒店團(tuán)隊(duì)成員合作,建立并實(shí)施滿足或超越賓客期望的服務(wù)和計(jì)劃 積極與客人溝通——詢問客人反饋意見并跟進(jìn),建立良好客戶關(guān)系 財務(wù)回報制定酒店年度資金計(jì)劃、現(xiàn)金流計(jì)劃以及市場營銷方案。分析財務(wù)狀況,提高酒店收入、未來盈利能力,實(shí)現(xiàn)投資回報率最大化利用分銷渠道和技術(shù)平臺促進(jìn)收入,盡可能擴(kuò)大市場份額 負(fù)責(zé)酒店資金計(jì)劃和資產(chǎn)管理工作,與業(yè)主協(xié)作,保持或提高酒店的市場領(lǐng)先地位企業(yè)責(zé)任為客人及團(tuán)隊(duì)成員提供安心可靠的環(huán)境,保障酒店資產(chǎn)安全作為公共關(guān)系代表,提高酒店和品牌在本地市場的認(rèn)知度推動團(tuán)隊(duì)成員積極參與社區(qū)組織、活動和商業(yè)業(yè)務(wù)制定并實(shí)施環(huán)保行動計(jì)劃,采取措施減少酒店的碳足跡任職資格:我們對您的要求 酒店管理、工商管理專業(yè)學(xué)士學(xué)位 / 高等教育資格或同等學(xué)歷5~10年酒店管理經(jīng)驗(yàn),或教育背景加工作經(jīng)驗(yàn)達(dá)到同等水平所需經(jīng)驗(yàn)可能因酒店規(guī)模和業(yè)務(wù)復(fù)雜程度而異能說流利的中文,能使用英文作為工作語言
  • 全國 | 5年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):職位簡介:您知道嗎?智選假日酒店總經(jīng)理優(yōu)才計(jì)劃是洲際酒店集團(tuán)專門針對大中華區(qū)有限服務(wù)酒店總經(jīng)理和全服務(wù)酒店職能領(lǐng)導(dǎo)人才打造的優(yōu)才吸引和培養(yǎng)項(xiàng)目,旨在發(fā)現(xiàn)和培養(yǎng)熱愛酒店行業(yè)且有潛力成為智選假日酒店總經(jīng)理的高潛能人才。您知道嗎?作為此項(xiàng)目的參與者,您將接受全面的酒店管理、運(yùn)營和領(lǐng)導(dǎo)力方面的培訓(xùn)。您將與經(jīng)驗(yàn)豐富的總經(jīng)理和IHG支持中心的同事緊密合作,深入了解酒店運(yùn)營管理的相關(guān)戰(zhàn)略和知識。您知道嗎?在過往加入智選假日酒店總經(jīng)理優(yōu)才計(jì)劃的參與者中,不僅有許多完成培訓(xùn)和認(rèn)證順利成長為智選假日酒店總經(jīng)理的例子,更有成長為IHG支持中心運(yùn)營負(fù)責(zé)人、全服務(wù)酒店總經(jīng)理的例子。 您的日常工作參與由資深智選假日酒店總經(jīng)理親自指導(dǎo)的帶教培訓(xùn)項(xiàng)目,深入學(xué)習(xí)酒店運(yùn)營管理相關(guān)的系列培訓(xùn)課程。參與智選假日酒店各職能部門的實(shí)戰(zhàn)演練,積累豐富實(shí)踐經(jīng)驗(yàn)。定期接受 IHG 支持中心精心組織的學(xué)習(xí)與工作輔導(dǎo)交流,及時獲取學(xué)習(xí)進(jìn)展與績效反饋,確保學(xué)習(xí)項(xiàng)目的順利進(jìn)展和學(xué)校目標(biāo)清晰明確。全面、深入研習(xí)智選假日的品牌文化與標(biāo)準(zhǔn),透徹掌握智選假日酒店總經(jīng)理所需把控的各類運(yùn)營指標(biāo)、管理系統(tǒng)及品牌文化內(nèi)涵,全方位夯實(shí)專業(yè)根基,為未來勝任智選假日酒店總經(jīng)理一職筑牢基礎(chǔ),做好最充分的準(zhǔn)備 。任職資格:我們對您的要求曾擔(dān)任全服務(wù)酒店房務(wù)運(yùn)營或市場銷售職能部門負(fù)責(zé)人或有限服務(wù)酒店總經(jīng)理,且在部門負(fù)責(zé)人或總經(jīng)理崗位有過酒店籌備開業(yè)經(jīng)驗(yàn)。內(nèi)心懷揣成為酒店總經(jīng)理的遠(yuǎn)大抱負(fù),在日常工作中展現(xiàn)出卓越非凡的領(lǐng)導(dǎo)力,善于精準(zhǔn)高效溝通。對酒店行業(yè)滿懷熱忱,深諳待客之道。為追求個人職業(yè)成長與發(fā)展,樂于接受跨區(qū)域調(diào)動安排,積極投身培訓(xùn)學(xué)習(xí),全力把握未來職業(yè)晉升機(jī)遇。中文表達(dá)流利自如,能夠運(yùn)用英文進(jìn)行溝通和交流為佳。
  • 上海 | 5年以上 | 學(xué)歷不限
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 人性化管理
    國際高端酒店/5星級 | 500-999人
    • 投遞簡歷
    【崗位職責(zé)】 確保遵循酒店的政策方針和品牌標(biāo)準(zhǔn)。 確保所有隊(duì)員遵守酒店儀容儀表和個人衛(wèi)生標(biāo)準(zhǔn)。 確保正確解釋酒店的服務(wù)標(biāo)準(zhǔn)和酒店政策給員工并且讓員工正確的執(zhí)行。 確保團(tuán)隊(duì)嚴(yán)格遵守時間。 提供良好的工作氛圍和建立和諧的團(tuán)隊(duì),增加團(tuán)隊(duì)的士氣和工作效率。 處理員工問題時需要匯報給餐飲部總監(jiān)和人力資源部總監(jiān)。 輔導(dǎo)和勸告員工。 對于認(rèn)可的員工實(shí)施培訓(xùn)課程,進(jìn)行全體員工的培訓(xùn)和評估他們的能力。 通過葡萄酒的培訓(xùn)和侍酒師一起發(fā)現(xiàn)潛在的團(tuán)隊(duì)成員。 和廚師建立有效的溝通和友善的工作關(guān)系。 確保培訓(xùn)和監(jiān)管新的團(tuán)隊(duì)成員,同時需要配合其他的員工。 負(fù)責(zé)團(tuán)隊(duì)的季度評估和團(tuán)隊(duì)紀(jì)律。 提前意識到缺少服務(wù)標(biāo)準(zhǔn)的對客服務(wù)并及時制定發(fā)展計(jì)劃,跟蹤和執(zhí)行改變。 和其它部門建立關(guān)系。 準(zhǔn)備每周班次表。 確保運(yùn)營時候和大堂酒廊保持精密的聯(lián)系。 管理時間表格,出席記錄和所有員工的津貼。 根據(jù)餐飲辦公室最后的期限完成所有需要的報告。 在中餐廳有活動或者大型宴會時候準(zhǔn)備分析報告。 監(jiān)管維護(hù)申請。 出息餐飲部和每日會議。 每餐前的員工會議。 為以后的活動和促銷制定客人郵箱明細(xì)。 實(shí)施部門會議。 運(yùn)營時候處理所有的客人建議并且記錄在部門日志上面。 設(shè)計(jì)客人和VIP客人的記錄并且維護(hù)。 計(jì)劃和實(shí)施每日,每周和每月的清潔計(jì)劃。 為家具和設(shè)備提供衛(wèi)生及好的工作狀態(tài)。 監(jiān)督和保持餐飲部的預(yù)算,收入 【崗位要求】 英文和其它語言的溝通能力。 全面的餐飲部運(yùn)營知識。 5年相關(guān)的工作經(jīng)驗(yàn), 良好的管理技能。 持有商業(yè)的敏銳感。 積極主動和精力充沛。 領(lǐng)導(dǎo)才干,和團(tuán)隊(duì)有良好的溝通。 優(yōu)秀的書面和口語的英文能力。 整潔干凈的儀容儀表。
  • 上海-青浦區(qū) | 5年以上 | 學(xué)歷不限
    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 人性化管理
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    工作職責(zé):? 客戶獲取與關(guān)系建立:o 通過鎖定潛在客戶、組織實(shí)地考察并提供量身定制的建議以確保合同,識別并培養(yǎng)新的商業(yè)機(jī)會。o 建立并維護(hù)與現(xiàn)有客戶的牢固關(guān)系,通過個性化關(guān)注和跟進(jìn)確??蛻魸M意并保持業(yè)務(wù)往來。? 銷售策略與收入增長:o 與銷售和市場團(tuán)隊(duì)合作,制定并實(shí)施與酒店整體收入目標(biāo)一致的銷售策略。o 分析市場趨勢和競爭對手,識別增長機(jī)會,必要時調(diào)整銷售策略以最大化收入潛力。? 合同談判與達(dá)成交易:o 與客戶準(zhǔn)備并協(xié)商合同,確保所有條款和條件對酒店有利,同時滿足客戶期望。o 通過提供有吸引力的價值主張并以專業(yè)高效的方式解決客戶顧慮,成功達(dá)成交易。? 團(tuán)隊(duì)合作與協(xié)調(diào):o 與運(yùn)營、活動和收入管理團(tuán)隊(duì)合作,確保團(tuán)體預(yù)訂、活動和客戶需求的順利執(zhí)行。o 為其他部門提供反饋和見解,幫助提升服務(wù)交付并改善客戶體驗(yàn)。? 客戶服務(wù)與問題解決:o 以專業(yè)的態(tài)度處理客戶詢問和投訴,確保任何問題都能迅速解決,令客戶滿意。o 預(yù)見客戶需求,提供定制化解決方案,確保他們的期望始終被超越。? 報告與績效監(jiān)控:o 跟蹤銷售業(yè)績與收入目標(biāo)的對比情況,定期為酒店管理層準(zhǔn)備報告,提供銷售趨勢、挑戰(zhàn)和成功的洞察。o 利用CRM工具維護(hù)最新的客戶互動、預(yù)訂和銷售業(yè)績記錄。? 網(wǎng)絡(luò)與市場影響:o 代表酒店參加行業(yè)活動、貿(mào)易展和網(wǎng)絡(luò)機(jī)會,推廣酒店品牌并生成新的業(yè)務(wù)線索。o 積極參與本地和區(qū)域的酒店協(xié)會和團(tuán)體,提升市場影響力并建立潛在客戶網(wǎng)絡(luò)。任職資格:o 在酒店業(yè)銷售職位中具有已證明的經(jīng)驗(yàn),并具有達(dá)到或超過收入目標(biāo)的記錄(高級銷售經(jīng)理職位需更多經(jīng)驗(yàn))。o 出色的談判、溝通和關(guān)系建立技能,能夠與客戶建立聯(lián)系并達(dá)成交易。o 對酒店行業(yè)的銷售策略、市場趨勢和客戶群體有深入了解。o 精通英語,掌握其他語言者優(yōu)先。o 能夠在快節(jié)奏環(huán)境中獨(dú)立工作并管理多個優(yōu)先事項(xiàng)。o 熟練使用CRM軟件、Microsoft Office和其他相關(guān)工具。o 能夠在靈活的工作時間內(nèi)工作,包括客戶會議和活動所需的夜間、周末和假期。
  • 上海-普陀區(qū) | 5年以上 | 學(xué)歷不限
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):職位簡介作為總經(jīng)理,您將負(fù)責(zé)酒店的日常管理,把控運(yùn)營和方向,最大限度提高銷售額和收入,提升財務(wù)回報,增強(qiáng)賓客體驗(yàn),確保營運(yùn)安全。您將引領(lǐng)團(tuán)隊(duì)成員發(fā)展,推行品牌標(biāo)準(zhǔn),打造酒店及品牌在當(dāng)?shù)氐闹?,并有效管理業(yè)主關(guān)系和合作伙伴關(guān)系。您的日常工作員工團(tuán)隊(duì) 制定與酒店服務(wù)理念相一致的計(jì)劃和措施,增強(qiáng)團(tuán)隊(duì)融入度 制定、實(shí)施和監(jiān)督團(tuán)隊(duì)成員繼任計(jì)劃,培養(yǎng)后備力量 為團(tuán)隊(duì)成員制定績效和發(fā)展目標(biāo),并提供指導(dǎo)、輔導(dǎo)和定期反饋,以提高績效表現(xiàn)根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關(guān)的行動有效管理業(yè)主關(guān)系和合作伙伴關(guān)系,包括所有關(guān)鍵利益相關(guān)者賓客體驗(yàn)遵守品牌標(biāo)準(zhǔn)和服務(wù)標(biāo)準(zhǔn),履行品牌大使職責(zé)推動客人滿意度目標(biāo)的實(shí)現(xiàn)與同事和酒店團(tuán)隊(duì)成員合作,建立并實(shí)施滿足或超越賓客期望的服務(wù)和計(jì)劃 積極與客人溝通——詢問客人反饋意見并跟進(jìn),建立良好客戶關(guān)系 財務(wù)回報制定酒店年度資金計(jì)劃、現(xiàn)金流計(jì)劃以及市場營銷方案。分析財務(wù)狀況,提高酒店收入、未來盈利能力,實(shí)現(xiàn)投資回報率最大化利用分銷渠道和技術(shù)平臺促進(jìn)收入,盡可能擴(kuò)大市場份額 負(fù)責(zé)酒店資金計(jì)劃和資產(chǎn)管理工作,與業(yè)主協(xié)作,保持或提高酒店的市場領(lǐng)先地位企業(yè)責(zé)任為客人及團(tuán)隊(duì)成員提供安心可靠的環(huán)境,保障酒店資產(chǎn)安全作為公共關(guān)系代表,提高酒店和品牌在本地市場的認(rèn)知度推動團(tuán)隊(duì)成員積極參與社區(qū)組織、活動和商業(yè)業(yè)務(wù)制定并實(shí)施環(huán)保行動計(jì)劃,采取措施減少酒店的碳足跡任職資格:我們對您的要求 酒店管理、工商管理專業(yè)學(xué)士學(xué)位 / 高等教育資格或同等學(xué)歷5~10年酒店管理經(jīng)驗(yàn),或教育背景加工作經(jīng)驗(yàn)達(dá)到同等水平所需經(jīng)驗(yàn)可能因酒店規(guī)模和業(yè)務(wù)復(fù)雜程度而異能說流利的中文,能使用英文作為工作語言
  • 上海-閔行區(qū) | 5年以上 | 學(xué)歷不限
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    工作職責(zé):職位簡介作為總經(jīng)理,您將負(fù)責(zé)酒店的日常管理,把控運(yùn)營和方向,最大限度提高銷售額和收入,提升財務(wù)回報,增強(qiáng)賓客體驗(yàn),確保營運(yùn)安全。您將引領(lǐng)團(tuán)隊(duì)成員發(fā)展,推行品牌標(biāo)準(zhǔn),打造酒店及品牌在當(dāng)?shù)氐闹龋⒂行Ч芾順I(yè)主關(guān)系和合作伙伴關(guān)系。您的日常工作員工團(tuán)隊(duì) 制定與酒店服務(wù)理念相一致的計(jì)劃和措施,增強(qiáng)團(tuán)隊(duì)融入度 制定、實(shí)施和監(jiān)督團(tuán)隊(duì)成員繼任計(jì)劃,培養(yǎng)后備力量 為團(tuán)隊(duì)成員制定績效和發(fā)展目標(biāo),并提供指導(dǎo)、輔導(dǎo)和定期反饋,以提高績效表現(xiàn)根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關(guān)的行動有效管理業(yè)主關(guān)系和合作伙伴關(guān)系,包括所有關(guān)鍵利益相關(guān)者賓客體驗(yàn)遵守品牌標(biāo)準(zhǔn)和服務(wù)標(biāo)準(zhǔn),履行品牌大使職責(zé)推動客人滿意度目標(biāo)的實(shí)現(xiàn)與同事和酒店團(tuán)隊(duì)成員合作,建立并實(shí)施滿足或超越賓客期望的服務(wù)和計(jì)劃 積極與客人溝通——詢問客人反饋意見并跟進(jìn),建立良好客戶關(guān)系 財務(wù)回報制定酒店年度資金計(jì)劃、現(xiàn)金流計(jì)劃以及市場營銷方案。分析財務(wù)狀況,提高酒店收入、未來盈利能力,實(shí)現(xiàn)投資回報率最大化利用分銷渠道和技術(shù)平臺促進(jìn)收入,盡可能擴(kuò)大市場份額 負(fù)責(zé)酒店資金計(jì)劃和資產(chǎn)管理工作,與業(yè)主協(xié)作,保持或提高酒店的市場領(lǐng)先地位企業(yè)責(zé)任為客人及團(tuán)隊(duì)成員提供安心可靠的環(huán)境,保障酒店資產(chǎn)安全作為公共關(guān)系代表,提高酒店和品牌在本地市場的認(rèn)知度推動團(tuán)隊(duì)成員積極參與社區(qū)組織、活動和商業(yè)業(yè)務(wù)制定并實(shí)施環(huán)保行動計(jì)劃,采取措施減少酒店的碳足跡任職資格:我們對您的要求 酒店管理、工商管理專業(yè)學(xué)士學(xué)位 / 高等教育資格或同等學(xué)歷5~10年酒店管理經(jīng)驗(yàn),或教育背景加工作經(jīng)驗(yàn)達(dá)到同等水平所需經(jīng)驗(yàn)可能因酒店規(guī)模和業(yè)務(wù)復(fù)雜程度而異能說流利的中文,能使用英文作為工作語言
  • 全國 | 5年以上 | 大專 | 提供住
    • 五險一金
    • 技能培訓(xùn)
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 年底雙薪
    服務(wù)式公寓 | 2000人以上
    • 投遞簡歷
    崗位職責(zé) 1. 獨(dú)立負(fù)責(zé)單體服務(wù)式公寓的日常經(jīng)營和運(yùn)作,包括客房、前廳、工程、財務(wù)及采購等各項(xiàng)職能工作; 2. 確保部門成本及各項(xiàng)費(fèi)用,得以良好的控制,對公寓的經(jīng)營結(jié)果目標(biāo)及各項(xiàng)滿意度負(fù)責(zé); 3. 根據(jù)公寓的運(yùn)營標(biāo)準(zhǔn),隨時對房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查和更新; 4. 制定單店公寓的年度預(yù)算,并確保公寓的各項(xiàng)預(yù)算的完成; 5. 負(fù)責(zé)與客戶側(cè)行政、供應(yīng)商及外部干系人的關(guān)系維護(hù); 6. 協(xié)助完成部門人才培養(yǎng)。 任職條件: 1.大專及以上學(xué)歷,英語聽書讀寫熟練; 2.有5年以上品牌星級酒店客房或前廳、運(yùn)營管理工作經(jīng)驗(yàn),有客房管理背景優(yōu)先; 3.掌握熟悉酒店管理、服務(wù)流程和質(zhì)量標(biāo)準(zhǔn); 4.具有組織協(xié)調(diào)能力、應(yīng)變能力、適應(yīng)能力、經(jīng)營能力以及文字表達(dá)能力; 5.能接受業(yè)務(wù)運(yùn)營需要的全國以及海外外派。 請注意:你的簡歷信息將會被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會采用合理的安全措施來保護(hù)您的個人數(shù)據(jù)安全,如您繼續(xù)申請?jiān)撀毼唬幢硎灸阎獣圆⒄J(rèn)可我們的操作。
  • 上海 | 10年以上 | 學(xué)歷不限 | 提供食宿
    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 人性化管理
    • 提供工作餐
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責(zé)】 1、制定工程部的組織機(jī)構(gòu)和管理運(yùn)行模式,使其操作快捷合理。 2、總結(jié)歸納運(yùn)行和維修、制定和審定設(shè)備設(shè)施及建筑裝潢的預(yù)防性維修計(jì)劃、 3、負(fù)責(zé)工程部的節(jié)支運(yùn)行、跟蹤,控制水、電、油、等的消耗并嚴(yán)格控制維修費(fèi)用。 4、根據(jù)營業(yè)情況和氣候及市場能源價格情況,提出節(jié)能運(yùn)行的計(jì)劃和運(yùn)行維修費(fèi)用預(yù)算。 5、負(fù)責(zé)協(xié)調(diào)和酒店相關(guān)的市政工程等業(yè)務(wù)部門的關(guān)系,以獲得良好的外部環(huán)境。 6、審定員工培訓(xùn)計(jì)劃,定期對員工進(jìn)行業(yè)務(wù)技能、服務(wù)意識、基本素質(zhì)的培訓(xùn)。 【崗位要求】 1、高中以上文化程度;5年以上同崗位工作經(jīng)驗(yàn)。有一定外語水平,能借助工具書閱讀有關(guān)專業(yè)文獻(xiàn)。 2、必須掌握機(jī)電工程設(shè)計(jì)基礎(chǔ)知識、熟悉電子通訊設(shè)備、計(jì)算機(jī)、暖通、空調(diào)、給排水設(shè)備、電梯等的使用和維護(hù)管理,熟悉基建、環(huán)境保護(hù)、安全生產(chǎn)、勞動保護(hù)方面的政策與法規(guī)。 3、能充分領(lǐng)會總經(jīng)理的經(jīng)營意圖,正確處理上下級之間、部門之間的關(guān)系,并能組織指揮工程部各項(xiàng)工作計(jì)劃的實(shí)施,確保工程部的正常運(yùn)轉(zhuǎn)。 4、有強(qiáng)烈的事業(yè)心責(zé)任感,有較強(qiáng)的自學(xué)能力和適應(yīng)性,秉公辦事,不謀私利。 5、身體健康,精力充沛。
  • 上海 | 10年以上 | 本科
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    As the Senior Director of Commercial Pre-Opening Greater China (GC), you will lead the end-to-end commercial preparation for all new hotel openings across multiple brands and sub-regions. You are accountable for establishing standardized operating frameworks and cross-functional collaboration mechanisms to ensure timely completion of all pre-opening commercial activities, while laying a solid foundation for post-opening performance. ? Your day to day Strategic Leadership: Develop and continuously optimize commercial pre-opening frameworks for multi-brand portfolio Establish scientific project evaluation models for optimal resource allocation Define KPIs and monitor regional project progress Project Execution Manage multiple parallel pre-opening projects using professional PM methodologies Develop and maintain project management tools (timeline tracking, risk assessment) Ensure a fully on-time completion of critical milestones Proactively identify and resolve project bottlenecks Cross-functional Collaboration Establish corporate-level pre-opening coordination mechanisms Ensure seamless alignment between key business functions Drive solutions for cross-functional challenges Quality Assurance Implement digital dashboards for real-time project monitoring Conduct regular post-mortems to improve opening efficiency Provide on-site support for strategic flagship opening Talent Development Build career pathways for commercial pre-opening managers/specialists Develop future commercial leaders through high-impact projects Establish knowledge management system to capture best practices ? What we need from you Technical Expertise Mastery of hotel commercial systems (IHG systems preferred) Advanced data analysis and decision-making capabilities Professional project management certification preferred (e.g., PMP) Management Competencies Standardization and process optimization mindset Exceptional cross-functional coordination skills Proven ability to deliver complex projects under pressure Track record of managing ≥25 parallel projects Leadership Attributes Balanced strategic thinking and execution focus Talent identification and development aptitude Ability to align short-term targets with long-term objectives
  • 上海 | 10年以上 | 本科
    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 職業(yè)發(fā)展計(jì)劃
    • 員工活動
    • 免費(fèi)工作餐
    • 入職培訓(xùn)
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 一、戰(zhàn)略規(guī)劃與體系建設(shè) 1、參與擬定錦江麗笙酒店發(fā)展規(guī)劃、編制年度經(jīng)營計(jì)劃等。在組織架構(gòu)調(diào)整、人才布局等重大決策上為行政委員會提供專業(yè)建議。定期深度剖析人力資源現(xiàn)狀與市場動態(tài),產(chǎn)出分析報告,助力公司把握行業(yè)趨勢。 2、依據(jù)公司發(fā)展戰(zhàn)略,制定中長期人力資源規(guī)劃及年度實(shí)施計(jì)劃,明確實(shí)施路徑與分工,并推進(jìn)落實(shí)。 3、設(shè)計(jì)并持續(xù)優(yōu)化公司人力資源管理體系(含招聘、培訓(xùn)、績效、薪酬、員工關(guān)系等模塊)。 組織架構(gòu)與制度設(shè)計(jì),確保各項(xiàng)制度、流程既符合公司定位,又具實(shí)操性與合規(guī)性。持續(xù)跟進(jìn)體系運(yùn)行效果,依據(jù)內(nèi)外部環(huán)境變化及時優(yōu)化,提升人力資源管理效能。 二、核心業(yè)務(wù)管理 1、人才招聘與梯隊(duì)建設(shè)。搭建多元化招聘渠道,開發(fā)數(shù)字化勝任力模型,將錦江麗笙品牌標(biāo)準(zhǔn)嵌入招聘評估工具。統(tǒng)籌高層管理人才及關(guān)鍵崗位的獵聘與儲備。推動人才盤點(diǎn)、繼任計(jì)劃、輪崗機(jī)制、管培生項(xiàng)目,構(gòu)建系統(tǒng)化管理梯隊(duì),有效支持業(yè)務(wù)擴(kuò)張需求。 2、績效與薪酬管理。設(shè)計(jì)具有市場競爭力的薪酬福利體系。根據(jù)公司的業(yè)績目標(biāo),優(yōu)化激勵考核評價體系,審核考核結(jié)果并推動獎懲方案落地。設(shè)計(jì)利潤分享計(jì)劃方案,將公司GOP目標(biāo)與獎金池掛鉤。 3、培訓(xùn)與組織發(fā)展。建立符合公司戰(zhàn)略發(fā)展要求的培訓(xùn)體系,制定公司年度培訓(xùn)規(guī)劃, 監(jiān)督下屬酒店實(shí)施專業(yè)技能與管理能力培訓(xùn)。搭建學(xué)習(xí)平臺架構(gòu),賦能酒店和的員工學(xué)習(xí)與發(fā)展。 4、實(shí)施“品牌文化融合”活動,推動價值觀落地,提升旗下酒店對錦江麗笙企業(yè)文化的認(rèn)同度,增強(qiáng)凝聚力與滿意度,打造高素質(zhì)、富有活力的酒店人才團(tuán)隊(duì)。 三、人力成本與合規(guī)管控 1、編制人力資源預(yù)算,監(jiān)控人力成本并優(yōu)化資源配置。 2、主導(dǎo)年度人力資源審計(jì),確保勞動政策合規(guī)性,規(guī)避法律風(fēng)險。 3、指導(dǎo)旗下酒店人力資源工作,協(xié)調(diào)多店間人才調(diào)配與經(jīng)驗(yàn)共享。 任職要求: 1.大學(xué)本科及以上學(xué)歷,有人力資源專業(yè)背景者優(yōu)先考慮。 2.具備10年以上的國際、國內(nèi)高端品牌全面人力資源的管理經(jīng)驗(yàn),并擁有相同崗位的工作經(jīng)驗(yàn)。 3.精通國家勞動法及相關(guān)政策,酒店行業(yè)人力資源管理模式并有豐富的實(shí)踐經(jīng)驗(yàn),對人力資源管理各個職能模塊均有深入的認(rèn)識。 4.有親和力,很強(qiáng)的激勵、溝通、協(xié)調(diào)、團(tuán)隊(duì)領(lǐng)導(dǎo)能力,責(zé)任心、事業(yè)心。 5.具有充分的團(tuán)隊(duì)合作精神、敬業(yè)精神及職業(yè)道德。 6.具有出色的領(lǐng)導(dǎo)能力,文化適應(yīng)能力和靈活性,能夠合理處理沖突,有效應(yīng)變。 7.能用英語溝通。 8.能接受頻繁出差。
  • 上海 | 10年以上 | 本科
    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 職業(yè)發(fā)展計(jì)劃
    • 員工活動
    • 免費(fèi)工作餐
    • 入職培訓(xùn)
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 1.主導(dǎo)酒店籌建項(xiàng)目全周期管理,建立籌備開業(yè)預(yù)算,制定分階段里程碑計(jì)劃,明確時間節(jié)點(diǎn)、資源分配及責(zé)任分工。 2.統(tǒng)籌技術(shù)服務(wù)、工程、采購等跨部門相關(guān)人員,確保硬件設(shè)施(如客房、餐飲、會議空間)符合品牌標(biāo)準(zhǔn)及市場需求,并協(xié)調(diào)解決設(shè)計(jì)變更與工程沖突問題。 3.在項(xiàng)目籌建期,系統(tǒng)性識別施工延期、成本超支及合規(guī)漏洞等潛在風(fēng)險,制定應(yīng)急預(yù)案并推動落實(shí)。 4.監(jiān)督消防、環(huán)保、安保等專項(xiàng)驗(yàn)收流程,跟進(jìn)項(xiàng)目開業(yè)所需的各種許可證,確保符合當(dāng)?shù)胤ㄒ?guī)與行業(yè)標(biāo)準(zhǔn),并通過建立供應(yīng)商評估與管控機(jī)制,有效防范合同糾紛與質(zhì)量風(fēng)險。 5.制定開業(yè)倒計(jì)時計(jì)劃,協(xié)調(diào)財務(wù)、工程、市場銷售、餐飲、人力資源等部門完成開業(yè)物資采購、人員招聘及培訓(xùn),并確保項(xiàng)目預(yù)算和采購合規(guī)性。 6.建立開業(yè)初期關(guān)鍵指標(biāo)體系,包括入住率、每間可售房收入、客戶滿意度等。 分析運(yùn)營數(shù)據(jù),識別瓶頸問題,并提出改進(jìn)方案。 任職要求: 1.本科及以上學(xué)歷,酒店管理、工程管理等相關(guān)專業(yè)優(yōu)先。 2.擁有10年以上酒店管理及運(yùn)營經(jīng)驗(yàn),其中8年左右的國際或國內(nèi)知名品牌籌開及在營酒店高層管理經(jīng)驗(yàn)。有過同時負(fù)責(zé)多家酒店籌開運(yùn)營全周期經(jīng)歷者優(yōu)先。 3.具有充分的團(tuán)隊(duì)合作精神、敬業(yè)精神及職業(yè)道德。 4.具有出色的領(lǐng)導(dǎo)能力,文化適應(yīng)能力和靈活性,能夠合理處理沖突,有效應(yīng)變。 5.能用英語溝通。 6.能接受頻繁出差。
  • 上海 | 10年以上 | 本科
    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 職業(yè)發(fā)展計(jì)劃
    • 員工活動
    • 免費(fèi)工作餐
    • 入職培訓(xùn)
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 1.參與制定錦江麗笙酒店品牌戰(zhàn)略,明確品牌差異化定位、目標(biāo)客群及市場拓展方向,確保與公司長期發(fā)展目標(biāo)一致。 2.主導(dǎo)品牌標(biāo)準(zhǔn)體系的搭建與迭代,涵蓋服務(wù)流程、產(chǎn)品設(shè)計(jì)、視覺形象等,保障品牌一致性。 3.協(xié)同市場營銷部門制定品牌傳播策略,通過數(shù)字化營銷、會員體系、跨界合作等提升品牌影響力。 4.建立連鎖酒店運(yùn)營標(biāo)準(zhǔn)操作流程和服務(wù)質(zhì)量檢查體系,涵蓋開業(yè)籌備、日常運(yùn)營、質(zhì)量控制等環(huán)節(jié),確保高效執(zhí)行落地,同時,推動ESG(環(huán)境、社會、治理)標(biāo)準(zhǔn)在運(yùn)營中的實(shí)施。 5.參與酒店總經(jīng)理勝任力及業(yè)績評估,監(jiān)督并督導(dǎo)總經(jīng)理完成總部下達(dá)的任務(wù)及目標(biāo),同時聯(lián)合公司各職能部門,通過經(jīng)營分析會等多種形式與酒店管理團(tuán)隊(duì)共同回顧重要經(jīng)營指標(biāo),敦促、指導(dǎo)酒店實(shí)現(xiàn)各項(xiàng)目標(biāo),確保盈利最大化。 6.定期拜訪或電話溝通,確保業(yè)主了解品牌標(biāo)準(zhǔn)、公司政策及促銷活動,獲得業(yè)主對公司各類經(jīng)營活動的支持,并維護(hù)好與業(yè)主關(guān)系。 7.確保各酒店遵守法律法規(guī)和行業(yè)標(biāo)準(zhǔn),并能識別及應(yīng)對運(yùn)營中的潛在風(fēng)險,制定應(yīng)急預(yù)案。 8.向公司和酒店管理團(tuán)隊(duì)提供建設(shè)性反饋意見,并能引領(lǐng)團(tuán)隊(duì),樹立榜樣。 任職要求: 1.大學(xué)本科及以上學(xué)歷。擁有酒店運(yùn)營、餐飲管理專業(yè)學(xué)歷者優(yōu)先。 2.擁有15年的酒店管理及運(yùn)營經(jīng)驗(yàn),其中10年左右的國際或國內(nèi)知名品牌高層管理經(jīng)驗(yàn)。有過同時負(fù)責(zé)多家酒店運(yùn)營經(jīng)歷者優(yōu)先。 3.有豐富的酒店運(yùn)營管理經(jīng)驗(yàn)。擁有酒店籌備開業(yè)經(jīng)驗(yàn)者優(yōu)先。 4.具有充分的團(tuán)隊(duì)合作精神、敬業(yè)精神及職業(yè)道德。 5.具有出色的領(lǐng)導(dǎo)能力,文化適應(yīng)能力和靈活性,能夠合理處理沖突,有效應(yīng)變。 6.英語流利。 7.能接受頻繁出差。
  • 上海 | 8年以上 | 本科
    • 五險一金
    • 商業(yè)醫(yī)療保險
    • 帶薪病假
    • 額外福利假期
    • 節(jié)日禮物
    • 提供免費(fèi)咖啡
    • 周五休閑酒會
    • 工作周年福利
    • 崗位晉升
    • 國際化氛圍
    國內(nèi)高端酒店/5星級 | 500-999人
    • 投遞簡歷
    職位: Position Title: ? 發(fā)展總監(jiān) Director of Business Development 部門: Department: 項(xiàng)目發(fā)展部 Business Development Department 匯報給: Reports to: 發(fā)展與業(yè)主關(guān)系副總裁 VP of Development and Owner’s Relations 工作地點(diǎn): Location: 上海/華南/西南/西北 Shanghai/South China/West south China/West north China 概要: Summary: 作為業(yè)務(wù)發(fā)展部門的一員,你將和團(tuán)隊(duì)合作并支持完成公司業(yè)務(wù)發(fā)展目標(biāo)。 As a member of BD Team, you will support and corporate with the team to achieve company’s target. A.?????關(guān)鍵績效目標(biāo)KEY PERFORMANCEOBJECTIVES ·???????制定并執(zhí)行戰(zhàn)略發(fā)展計(jì)劃,在HMA模式、Design+HMA模式和資產(chǎn)相關(guān)模式下實(shí)現(xiàn)短期和長期的業(yè)務(wù)增長; Develop and execute strategicdevelopment plan to achieve the short term, and long-term business growth underHMA model, Design+HMA model, and asset related model ·???????實(shí)施和維護(hù)一個健全的發(fā)展監(jiān)控系統(tǒng),包括增長,渠道報告,業(yè)主數(shù)據(jù)庫,簽約和潛在客戶預(yù)測,以及相關(guān)的財務(wù)報告。始終扮演裸心品牌大使的角色,確保品牌的完整性和清晰度,始終保持公司的DNA; Implement and maintain arobust development monitoring system, including growth, pipeline reporting,owner’s database, signings and leads forecasts, and relevant financial reports.Play the role of naked brand ambassador at all times and ensure brand integrityand clarity and company’s DNA is always maintained ·???????通過業(yè)主活動和與現(xiàn)有和潛在業(yè)主的互動,積極探索新的業(yè)務(wù)關(guān)系,滿足業(yè)主的期望。新產(chǎn)品開發(fā)內(nèi)部智庫成員; Pro-active approach to explorenew business relationships and meet expectations throughout owner events andinteractions with existing and potential owners. Member of internal think tankfor new product development. ·???????建立和維護(hù)戰(zhàn)略合作伙伴關(guān)系,進(jìn)行項(xiàng)目推介,簽訂度假村管理合同; Establish and maintainstrategic partnerships, pitch for projects and sign the resorts managementcontracts ·???????通過財務(wù)建模、估值分析、盡職調(diào)查、市場研究和其他合適的方法,評估潛在項(xiàng)目的可行性并進(jìn)行可行性研究; Evaluate viability and conductfeasibility studies of potential projects through financial modeling, valuationanalysis, due diligence, market research, and other suitable methodologies ·???????通過收集經(jīng)濟(jì)和市場數(shù)據(jù)及相關(guān)第三方報告,監(jiān)控全國和全球范圍內(nèi)的行業(yè)趨勢,建立業(yè)務(wù)發(fā)展數(shù)據(jù)庫; Monitor industry trend on bothnational & global scale by collecting economic and marketing data andrelevant third-party report, establishing business development database. ·???????與法務(wù)和財務(wù)部門合作準(zhǔn)備新的度假村項(xiàng)目模型和管理合同/設(shè)計(jì)合同/法律文件(LOI, MOU, NDA等); Working with legal and financedepartment to prepare new resort projection model and management contracts /design contracts / legal documents (LOI, MOU, NDA, etc.) ·???????發(fā)展和管理與酒店業(yè)主、經(jīng)紀(jì)人、房地產(chǎn)投資信托基金、合資伙伴、投資公司以及內(nèi)部同事的關(guān)系; Develop and managerelationships with hotel owners, brokers, REITs, joint venture partners andinvestment firms; as well as internal colleagues ·???????項(xiàng)目生命周期內(nèi)的現(xiàn)場訪問和業(yè)主關(guān)系管理,以及其他需要的職責(zé); On-site visit and ownerrelation management during project life circle and other ad-hoc duties required B.?????任職資格QULIFICATIONS 教育背景 Education Background 至少本科學(xué)歷,商業(yè),金融,經(jīng)濟(jì),酒店或旅游管理或相關(guān)領(lǐng)域。 At least Bachelor Degree in Business, Finance, Economics, Hotel or Tourism Management or similar domain. 工作經(jīng)驗(yàn) Working Experience 至少6年在知名品牌酒店管理公司從事酒店開發(fā)工作的經(jīng)驗(yàn),并有完成大量酒店管理輸出項(xiàng)目的開發(fā)拓展記錄。有房地產(chǎn)開發(fā)商及酒店行業(yè)工作經(jīng)驗(yàn)者優(yōu)先。 At least 6 years of experience as a hotel developer in well known brand hotel management company with track record of closing substantial hotel project deals. Experience in real estate developer hotel sector will be a plus 必要的工作技能 Essential Job Skills ? 多才多藝,靈活,快速適應(yīng)變化和聯(lián)系:你對快節(jié)奏、快速變化的環(huán)境感到興奮。 Versatile, flexible, adapt quickly to change and connect: you are excited by fast-paced, fast-changing environments. ? 良好的職業(yè)道德和創(chuàng)業(yè)精神。 Strong work ethic and entrepreneurial spirit. ? 較強(qiáng)的業(yè)務(wù)拓展能力,具有前瞻性思維,緊跟中國酒店/旅游行業(yè)發(fā)展趨勢。 Strong business development capability, forward thinking, keep him/herself very close to the trend of China’s hotel/tourism industry development trend. ? 具備執(zhí)行合同的能力,并運(yùn)用優(yōu)秀的談判和演示技巧。 Proven ability to implement contracts using superior negotiation and presentation skills. ? 以結(jié)果為導(dǎo)向,具有管理和執(zhí)行項(xiàng)目的能力。 Results driven with ability to both manage and execute projects. ? 中英文流利。 Be fully fluent in Chinese and English and writes well.
  • 上海-黃浦區(qū) | 10年以上 | 本科
    • 年底雙薪
    • 績效獎金
    • 五險一金
    • 補(bǔ)充醫(yī)療保險
    • 帶薪年假
    • 員工活動
    服務(wù)式公寓 | 2000人以上
    • 投遞簡歷
    Job Summary: TheDirector of Project Management will lead and oversee all aspects of projectmanagement within China, ensuring the successful execution of projects frominception to completion. This role combines strategic leadership with hands-onmanagement of design, procurement, construction, and franchise-relatedprojects. The Director will play a crucial role in aligning project executionwith corporate standards and strategic objectives, enhancing propertydevelopment, and maximizing value for stakeholders. Responsibilities: ·?Leadthe strategic planning and execution of projects, ensuring alignment withcorporate goals and standards. ·?Oversee pre-project reviews, design,procurement, and construction processes, collaborating with diversestakeholders including joint venture partners, consultants, and governmentdepartments. ·?Develop and enforce design strategies,standards, and guidelines to ensure compliance with brand requirements andProperty Improvement Plans (PIPs). ·?Collaborate with the regional Design& Technical Services team to create regionally appropriate hotel designs. ·?Manage project budgets, timelines, andresources to ensure financial efficiency and compliance. ·??Supervise quality and complianceduring on-site construction, ensuring adherence to approved drawings and brandstandards. ·??Communicate and collaborateeffectively with designers, architects, engineers, contractors, and otherstakeholders to ensure successful project outcomes. ·??Liaise with Business Development onpre-development activities and support strategic initiatives. ·??Monitor and enforce quality standards,conducting inspections and validations of mock-up rooms and project sites. ·??Oversee fire life and safetyactivities in collaboration with the Head of MEP Design Services. ·??Prepare and maintain comprehensiveproject reports and documentation, ensuring timely updates on project progressand status. ·??Research and engage with leadingInterior and Architectural Design Firms, maintaining a database of specialistsin hospitality projects. ·??Pursue continuous professionaldevelopment and stay informed of industry trends and innovations. ·? This role demands a visionary leaderwho can integrate strategic planning with operational execution, ensuring thatprojects not only meet but exceed quality and performance standards. TheDirector will be pivotal in driving Ascott's growth and success within theChina region through collaborative and innovative project management. Requirements: ·??Atleast 10 years of experience in the architectural or engineering design field withstrong project management skills. ·??Holdsan Architectural or Engineering degree from an accredited institution. ·??Experiencedin managing internal multi-disciplinary teams in the development of hospitalityprojects. ·??Capableof effectively managing third-party consultants. ·??Independentthinker who is comfortable with proactive innovation, managing change, andleading department initiatives. ·??Experiencedin working with respect for local cultures and the ability to adapt solutionsto changing needs and environments. ·??Possessesa comprehensive understanding of hotel and resort operations, including rooms,food and beverage, spa, and meeting space flow. ·??Hasan eye for detail and good analytical skills, capable of making sound businessdecisions. ·??Highlyorganized, charismatic, and a hands-on team player with exceptionalcommunication and negotiation skills. ·??Strongworking knowledge of Microsoft Word, Outlook, Excel, CAD, InDesign, Photoshop,or similar design presentation software. ·??Willingnessand ability to travel as required.
  • 上海 | 8年以上 | 本科
    • 五險一金
    • 帶薪年假
    • 定期體檢
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 專業(yè)培訓(xùn)
    • 崗位晉升
    軟件開發(fā)/智能信息化 | 100-499人
    • 投遞簡歷
    Job Description: Are you a seasoned professional with aproven track record in hotel software sales and a knack for translating technology solutions into tangible benefits? If you're adept at navigating the intersection of hospitality and technology, with a strong background in hospitality IT solutions & sales, we have an exciting opportunity for you to excel in adynamic Sales role. Position Overview: As a Director of Sales for IT hospitality solutions,he?oversees the sales strategy and execution for technology products tailored to the hospitality industry.?This role involves developing sales plans, building client relationships, and driving revenue growth for the company.The Director of Sales is responsible for aligning sales goals with overall business objectives and tracking performance within the assigned territory. Your confident familiarity with terms like API, AWS, and cloud is essential to succeed in this role. What You Will Do Enablement Develop and implement comprehensive?sales strategies plans to achieve revenue targets and expand market presence in the MIDDLE EAST hospitality and F&B industry. Identify and prioritize key accounts and prospects within the territory, conducting thorough research to understand their business needs and challenges. Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates and reports to senior management. Build and maintain strong relationships with prospective and existing clients, serving as a trusted advisor and consultant on IT solutions tailored to their specific requirements. Lead the end-to-end sales process, from initial prospecting and lead generation to negotiation, contract closure, and post-sale follow-up. Update CRM time to time for updates. Collaborate closely with cross-functional teams, including pre-sales, marketing, operation support, to ensure alignment of sales efforts with company objectives and customer needs. Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospects, effectively communicating the value proposition and benefits of our IT solutions, leveraging your exceptional communication and presentation skills. Utilize your deep understanding of hotel operations to demonstrate how our solutions can streamline front office processes and elevate guest satisfaction. Sales & Market Research Evaluate and validate potential and existing partners, incl.qualifying leads (partnering with Marketing in key initiatives for lead generation and materials). Accelerating the sales process by identifying solutions to customer pain points. If needed, in preparation with/for the sales team,communicate with project management to translate clients’ requirements and smooth transition from sales to implementation. Review new marketing documents for accurate promotion of the product. Strategy & Innovation Maintain thorough knowledge on international hospitality industry trends and developments. Functioning as an ambassador of innovationfor the product and company, introducing new industry trends and developments. Documentation & Controlling Manage and control proposal/deal qualification, including quote verification. Keeping product documentation up to date, highlighting the aim and purpose of the product. Product Update yourself on the new product enhancements, integration projects, RFI’s and RFP’s. Providing product knowledge support, translating the technical aspects of the product to the product and pre-sales team and client,being the intermediary between product management and client. Additionally Coalize with Marketing department to discuss sales expectations, help highlight product USP’s, introducing innovative approacheson representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients. Qualification: Bachelor's degree in Hospitality Management, Business, Information Technology, or a related field. ?7 to 10 years of experience in a senior sales role in hotel IT solutions, preferably focusing on hospitality and F&B vertical. Strong grasp of property management systems and revenue management strategies etc. Comfortable discussing and explaining technology concepts such as APIs, AWS, cloud solutions, and AI to both technical and non-technical audiences. Proficiency in using Microsoft Excel for data analysis and reporting purposes. Exceptional communication and presentation skills to effectively convey complex information. Analytical mindset with the ability to address operational challenges with creative solutions. Proactive approach to problem-solving and an aptitude for working in a fast-paced, collaborative environment. Certifications or additional training in hotel technology and operations are a plus. A high degree of autonomy and self-motivation. Highly structured, outgoing and social person, ready to communicate with employees, customers and partners across different countries and different organizational levels. Excellent written and verbal communication skills (Arabic & English). Any other language will be an advantage. What You Will Get From US Exciting job within a creative environment and the opportunity to make a real impact on the business Friendly, motivated and talented multicultural team. Generous compensation package. An individual workplace, of course as much coffee, mate and fruit as you need to get into the flow. An opportunity to grow personally in a fast-growing service company. Shiji provides a challenging and creative environment with a great deal of freedom, responsibility and the opportunity to help shape the company's future. Join Our Sales Team: If you're ready to apply your expertise inhotel operations and technology to drive successful sales engagements, we encourage you to apply. This is a unique opportunity to showcase how our technology solutions can transform and elevate our clients' operational capabilities, ultimately contributing to their success.
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