1. Maintains and updates information recorded on planning and schedule board
保持和更新計劃和日程公告板上的信息。
2. Prepares payroll reports.
準備工資報表。
3. Prepares monthly rosters and Attendance.
準備每月排班表和考勤。
4. Prepares Purchase Requests.
填寫采購申請單
5. Keeps all filling up-to-date
按日期將文件歸檔。
6. Handles all incoming and outgoing correspondence.
處理所有進出文件。
7. Maintains and updates room history records.
保持和更新房況記錄。
8. Answers telephone and handle requests.
接聽電話,處理問訊。
9. Is responsible for lost & found.
負責失物招領。
10. Is
responsible
for
storeroom control.
對倉儲控制負責。
11. Attend all key briefings and training sessions
參加所有重要簡報會和培訓會議
As a Room Control & Order Taker, we rely on you to:
Answers all calls according to establish telephone etiquette standards.
Records all telephone communications in the telephone log book as per established format.
Redirects guest request to the appropriate staff.
Complete work related to housekeeping office administration.
Performs any other duties or tasks as assigned by the Service Leaders/Service Managers.
We are looking for someone who:
Has strong interpersonal, communication skills and teamwork
Good spoken English
Computer Literate
Have good ability to work under pressure
Preferably has 1 year working experience in a 5* hotel background
作為賓客服務員 – 客房中心文員,我們希望您承擔以下職責:
依照電話禮儀標準來接聽所有電話
按照規(guī)定的格式,在電話登記表上記錄下電話接聽的往來信息
將客人的需求轉告與相關的人員
完成與客房辦公室行政相關的工作
執(zhí)行由經(jīng)理和主管安排的其他工作職責和任務
候選人應具備以下能力:
具有較強的人際交往和溝通能力,團隊協(xié)作能力
有良好的英語口語基礎
有一定電腦操作基礎
具備良好的工作抗壓能力
有1年五星級酒店相關工作經(jīng)驗者優(yōu)先
Provideclerical/secretarial and administrative support for the housekeepingdepartment, including dictation, typing computer input, filling tracinganswering telephones, printing reports, maintaining employee files anddepartmental records/log.
為管家部的工作提供行政的支持,包括聽寫、輸入電腦、接電話、打印報告、保管員工的個人檔案和部門的一些記錄。