工作職責(zé):
確保酒水調(diào)制與服務(wù)流程符合酒店品質(zhì)標(biāo)準(zhǔn)及客人的個(gè)性化需求。負(fù)責(zé)雞尾酒、飲品的設(shè)計(jì)、調(diào)制與出品,保證口感、外觀及呈現(xiàn)方式達(dá)到專(zhuān)業(yè)水準(zhǔn)。主動(dòng)與客人互動(dòng),提供個(gè)性化酒水推薦,處理客人的特殊需求及投訴,提升酒吧體驗(yàn)滿(mǎn)意度。監(jiān)控酒吧庫(kù)存,包括酒水原料、調(diào)酒工具及裝飾物,確保庫(kù)存充足且避免過(guò)期浪費(fèi)。定期清點(diǎn)酒水庫(kù)存并提交采購(gòu)申請(qǐng),與采購(gòu)部、餐飲部緊密協(xié)作,保障供應(yīng)鏈高效運(yùn)轉(zhuǎn)。維護(hù)酒吧設(shè)備(如制冰機(jī)、搖酒器、冷藏柜等)的清潔與正常使用,及時(shí)報(bào)修故障設(shè)備。控制酒水成本,優(yōu)化原料使用效率,減少損耗,協(xié)助制定季節(jié)性酒單及促銷(xiāo)活動(dòng)。執(zhí)行嚴(yán)格的衛(wèi)生安全標(biāo)準(zhǔn),確保調(diào)酒操作符合食品安全法規(guī)及酒店規(guī)范。記錄每日酒水銷(xiāo)售數(shù)據(jù)、客人反饋及運(yùn)營(yíng)異常情況,定期提交工作報(bào)告。
崗位要求:
具備1年以上國(guó)際品牌酒店或高端酒吧調(diào)酒師工作經(jīng)驗(yàn),熟悉經(jīng)典及現(xiàn)代調(diào)酒技法。
精通酒水知識(shí)(烈酒、葡萄酒、雞尾酒配方等),持有調(diào)酒師職業(yè)資格認(rèn)證(如WSET、IBA等)優(yōu)先。
出色的溝通能力和服務(wù)意識(shí),能適應(yīng)高強(qiáng)度工作節(jié)奏。
英語(yǔ)口語(yǔ)流利,可熟練與外籍客人交流及閱讀酒水英文標(biāo)簽。具備團(tuán)隊(duì)協(xié)作精神,能與廚房、服務(wù)團(tuán)隊(duì)及管理層高效配合。注重細(xì)節(jié),對(duì)酒水出品、擺盤(pán)及酒吧環(huán)境氛圍有較高審美標(biāo)準(zhǔn)。
擁有創(chuàng)意調(diào)酒比賽獲獎(jiǎng)經(jīng)歷或原創(chuàng)酒單設(shè)計(jì)經(jīng)驗(yàn)。掌握第二外語(yǔ)(如日語(yǔ)、法語(yǔ)等)。熟悉酒吧數(shù)字化管理系統(tǒng)(如Micros、POS系統(tǒng))。
璞麗專(zhuān)享福利:
- 住宿非上海市戶(hù)籍員工享有特殊補(bǔ)貼400元每月
- 住宿(二人一間)獨(dú)立衛(wèi)生間,免費(fèi)提供無(wú)線網(wǎng)絡(luò)及床上用品的使用
- 非上海市戶(hù)籍享有每年一次往返程車(chē)費(fèi)報(bào)銷(xiāo)
- 享有補(bǔ)充商業(yè)醫(yī)療保險(xiǎn),可100%報(bào)銷(xiāo)醫(yī)保范圍內(nèi)門(mén)急診費(fèi)用
- 享有特殊班次補(bǔ)貼和各類(lèi)促銷(xiāo)獎(jiǎng)勵(lì)機(jī)制
- 享美味員餐、每月美食節(jié)、節(jié)日以及生日禮品卡
- 璞麗贊賞計(jì)劃,有機(jī)會(huì)獲得獎(jiǎng)勵(lì)積分,可換取多種多樣的豐厚禮品。
- 享有免費(fèi)年度體檢
Job responsibility:
Ensure cocktail preparation and service procedures meet hotel quality standards and cater to guests’ personalized preferences.Design, prepare, and present cocktails and beverages, guaranteeing professional standards in taste, presentation, and aesthetics.Engage proactively with guests, provide tailored drink recommendations, address special requests and complaints, and enhance overall bar experience satisfaction.Monitor bar inventory, including liquor supplies, mixology tools, and garnishes, to ensure adequate stock levels while minimizing waste or expiration.Conduct regular inventory checks and submit procurement requests. Collaborate closely with purchasing and F&B departments to maintain efficient supply chain operations.Maintain cleanliness and functionality of bar equipment (e.g., ice machines, shakers, refrigerators) and report malfunctions promptly.Control beverage costs, optimize ingredient usage efficiency, reduce waste, and assist in developing seasonal menus and promotional campaigns.Adhere strictly to hygiene and safety protocols, ensuring compliance with food safety regulations and hotel standards.Document daily beverage sales data, guest feedback, and operational issues, and submit regular activity reports.
Job Requirements:
Minimum 1 year of experience as a bartender in international-brand hotels or upscale bars, with expertise in classic and modern mixology techniques.In-depth knowledge of spirits, wines, and cocktail recipes. Professional certifications (e.g., WSET, IBA) are preferred.Exceptional communication skills and service-oriented mindset, with adaptability to fast-paced environments.Proficient in English for fluent communication with international guests and reading beverage labels.Team player with strong collaboration skills to work effectively with kitchen, service teams, and management.Detail-oriented, with a keen eye for beverage presentation, plating, and bar ambiance aesthetics.
Award-winning experience in creative mixology competitions or original cocktail menu design.Proficiency in a second language (e.g., Japanese, French).Familiarity with bar management systems (e.g., Micros, POS systems).
Exclusive Benefits at The PuLi Hotel & Spa:
- Non-Shanghai household registration employees will receive a monthly subsidy of 400 yuan for accommodation.
- Accommodation (two people sharing a room) comes with private bathrooms. Free Wi-Fi and bedding are provided.
- Non-Shanghai household registration employees are entitled to have their return travel expenses reimbursed once a year.
- Supplementary commercial medical insurance is available, which can cover 100% of the outpatient and emergency expenses within the scope of medical insurance.
- Be entitled to special shift allowances and various promotional incentive mechanisms.
- Enjoy delicious staff meals, monthly food festivals, as well as holiday and birthday gift cards.
- The PuLi Appreciation Program offers the opportunity to earn reward points that can be exchanged for a wide variety of generous gifts.
- Free annual physical examinations.