Duties and Responsibilities工作職責(zé)
·?Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques
·?全面掌握濕洗、去漬、上漿、干洗和熨燙的技能。
·?Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition
·?確保酒店洗衣房的濕洗和干洗服務(wù)均達(dá)到最高標(biāo)準(zhǔn)，所洗衣物均整潔的返還至客人或員工。
·?Organize movement of dirty and clean laundry and of guest valet service
·?組織洗前和洗后的衣物的運(yùn)送和上門(mén)送衣服務(wù)。
·?Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding
·?保證所有破損的布草和制服均被送至制服房修補(bǔ)或丟棄。
·?Control and record chemical consumption and reorder as required
·?控制并記錄洗衣粉消耗情況并按要求訂貨。
·?Assist in maintaining records of stock and equipment
·?協(xié)助保管庫(kù)存和設(shè)備記錄。
·?Supervise all employees with the Laundry Department
·?監(jiān)督洗衣部的所有員工。
·?Ensure an accurate valet delivery
·?確保上門(mén)送衣服務(wù)的準(zhǔn)確性。
·?Ensure daily production records for linen and uniforms are maintained
·?對(duì)每日所洗的布草和制服的數(shù)量進(jìn)行記錄。??
·?Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department
·?與維修部合作，進(jìn)行定期的預(yù)防性維修工作并減少機(jī)器的故障停機(jī)時(shí)間?。
·?Works with Superior and Human Resources on manpower planning and management needs
·?與上級(jí)領(lǐng)導(dǎo)和人力資源部一起進(jìn)行人力規(guī)劃和管理需求。
·?Works with Superior Director of Finance in the preparation and management of the Department’s budget.
·?與上級(jí)領(lǐng)導(dǎo)和財(cái)務(wù)總監(jiān)一起編制和管理部門(mén)預(yù)算。
QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –技能要求?
·?Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
·?擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
·?Good writing skills
·?具有良好寫(xiě)作技能
·?Proficient in the use of Microsoft Office
·?熟練使用微軟辦公軟件
·?Problem solving, reasoning, motivating, organizational and training abilities
·?具有解決問(wèn)題，推理，號(hào)召，組織和培訓(xùn)能力
·?Strong Leadership skills in managing teams
·?在管理隊(duì)伍中有很強(qiáng)的領(lǐng)導(dǎo)技能
?
Qualifications –學(xué)歷
·?Diploma in Hotel Administration, Hotel Management or equivalent
·?具有酒店行政管理，酒店管理或相關(guān)的大專(zhuān)學(xué)歷。
?
Experience –經(jīng)驗(yàn)
·?4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.
·?最好擁有在相似規(guī)模酒店4年客房或洗衣房工作經(jīng)驗(yàn)，包括的管理經(jīng)驗(yàn)。?
·?Type and level of experience required may vary slightly based on size and complexity of operation
·?經(jīng)驗(yàn)類(lèi)型和程度的要求可能因運(yùn)營(yíng)規(guī)模和復(fù)雜性而略有不同。
