To be responsible for the dailysupervision of the restaurant, concentrating on service procedure and qualityof product.
負(fù)責(zé)餐廳的日常管理,主要是服務(wù)程序和產(chǎn)品質(zhì)量方面的管理。
Toensure that all restaurant mise-en-place is correctly prepared and ready foreach service period.
確保所有餐廳的準(zhǔn)備工作都做好,為各個(gè)服務(wù)時(shí)段做好準(zhǔn)備。
Tomaintain a breakage prevention program designed to minimize breakage ofoperating equipment, and to liaise directly with the Chief Stewardand recommend changes to policies or procedures.
設(shè)計(jì)一個(gè)破損的計(jì)劃,將經(jīng)營(yíng)用具的損失減少到最??;和管事部負(fù)責(zé)人保持聯(lián)系;經(jīng)營(yíng)方針和程序提出改進(jìn)措施。
Tomaintain a close customer contact to ensure satisfaction and recognition ofregular guests.
和客人保持密切接觸,保證能得到客人的滿意和稱贊。
Toassist Manager in the planning, implementation and running of promotionalevents.
協(xié)助經(jīng)理計(jì)劃、組織和實(shí)施促銷活動(dòng)。
Tocomply with any reasonable request made by the Manager or Food and BeverageDirector.
完成經(jīng)理和餐飲總監(jiān)的合理要求。
Tosupervise the service within the restaurant, to ensure that the service standards,quality of product, staffgrooming are to the requirements as specified withinthe Operation Policy of the outlet and the requirements of theHotel.
監(jiān)督餐廳的服務(wù)工作,保證服務(wù)標(biāo)準(zhǔn)、產(chǎn)品質(zhì)量和員工的儀容儀表符合餐廳經(jīng)營(yíng)方針 和酒點(diǎn)要求。
Toensure that the Hostess staff perform all duties as are required, that thefront reception area of the restaurant is neat and tidy and that thereservation book is properly maintained.
保證迎賓員按照要求迎賓,餐廳前臺(tái)接待區(qū)域干凈整潔,正確記錄預(yù)定信息。
Tocheck and review all operating par stocks of condiments and restaurant suppliesand operating equipment used within the restaurant. To ensure that there issufficient stock for each day's trade, requisitioning where required anyequipment or supplies that are necessary.
檢查所有的調(diào)味品、餐廳供應(yīng)品以及經(jīng)營(yíng)用具,保證有日常經(jīng)營(yíng)所需的足夠的存貨,領(lǐng)取需要的用具和供應(yīng)品。
Toassist the restaurant manager with the restaurant guest recognition program.
協(xié)助經(jīng)理認(rèn)知客人。
Toassist the restaurant manager in spot checks of the restaurant, to ensurecleanliness of the operation at all times.
協(xié)助餐廳經(jīng)理檢查餐廳,保證經(jīng)營(yíng)過(guò)程的清潔、干凈。
Toassist the restaurant manager in spot checks of the restaurant to ensure thatall repairs and maintenance have been carried out, reporting anynew areas that need attention. And ensuring follow up within a time frame of 14 days.
協(xié)助餐廳經(jīng)理檢查餐廳,保證所有的修補(bǔ)和維護(hù)都已經(jīng)進(jìn)行,匯報(bào)需要維修的地方,并保證在14天之內(nèi)跟蹤完成。
Toensure that all menus are clean, neat and tidy, free from marks and dirt,stains or watermarks. Replacing any menu with a new one as required.
保證所有菜單都干凈、整潔、美觀,沒(méi)有痕跡、污漬和水印。更換所有應(yīng)該更換的菜單。
Toensure that all staff report for work as per the posted roster, and that allleave and sick leave requests are handed to the Restaurant manager.
保證所有員工都按照排好的排班表上班,所有事假和病假的要求都要通過(guò)餐廳經(jīng)理。
Toassist during the service periods with actual service to the guest duringperiods of high business.
在營(yíng)業(yè)高峰時(shí)間,協(xié)助為客人服務(wù)。
Toassist the restaurant manager at all times, ensuring a high level ofco-operation at all times.
協(xié)助餐廳經(jīng)理,保證餐廳隨時(shí)都能很好的合作。
Mustalways check personal hygiene and be well groomed in appearance, as per thegrooming standards of thehotel and the department.
按照酒店和部門儀容儀表要求,經(jīng)常檢查個(gè)人衛(wèi)生,注意儀表。
Mustalways maintain a professional image at all times, be friendly and smiling atall times when in contact withguests and staff alike.
隨時(shí)保持專業(yè)的形象,和客人及員工打交道時(shí),態(tài)度友好,面帶微笑。
Ensureprompt and courteous service at all times, and ensure that all guest enquiriesare dealt with at all times.
提供快速禮貌的服務(wù),保證所有客人的要求都得到滿足。
Mustbe aware of the importance of beverage sales within the outlet, and sees to itthat every effort is made bythe waiters and waitress's to sell the maximum numberof drinks possible. And to ensure that all beverages sold areas per the quality and presentation standards of the Hotel.
必須明白餐廳酒水銷售的重要性,保證每個(gè)服務(wù)員都盡了最大努力擴(kuò)大銷售量,并保證所賣的酒水符合質(zhì)量要求和酒店的標(biāo)準(zhǔn)。
Toensure that all products and services ordered appear on all guest checks, andthat all items are properlyaccounted for, correct prices charged. And that all moniesdue are collected from the guest.
保證所有出售的產(chǎn)品都正確紀(jì)錄在賬單上,確保所有項(xiàng)目都正確核算,向客人收取費(fèi)用。
Greetand escort guests to their table during high business periods, to ensure guestsare seated quicklyand not waiting at the entrance.
在營(yíng)業(yè)高峰時(shí)期,歡迎客人并為客人領(lǐng)座,保證客人快速入座,不要讓客人在門口長(zhǎng)時(shí)間等待。
Ensurethat all staff are at their assigned stations, and that work assignments havebeen issued and understood.
確保所有的員工都在指定的崗位,指定的崗位清楚明確。
Whenpresenting menus to guests or answering guest questions as to the menu content,the person must befully aware of all menu items and services that areoffered, and be able to explain them accordingly
當(dāng)遞給客人菜單或回答跟菜單有關(guān)的問(wèn)題時(shí),必須完全明白菜單上的項(xiàng)目和提供的服務(wù),并能夠相應(yīng)地解釋。