·???????Greet all guests and takebeverage and food orders in a prompt and professional manner.
·???????快速和專業(yè)的迎接所有客人,為客人點(diǎn)餐。
·???????Serve cocktails and/or menuitems to bar guests; up-sell when taking orders.
·???????為酒吧客人提供雞尾酒和餐單上的項目;點(diǎn)單時向客人推銷。
·???????Perform pre- and post-shiftside-work.? Stock service station.? Fold and stack cocktail napkins and preparebowls of bar snacks.
·???????工作前后的準(zhǔn)備和收尾工作。清點(diǎn)服務(wù)站。折疊雞尾酒餐巾和準(zhǔn)備酒吧零食。
·???????Record order on guest check andring up on pre-check register or according to hotel procedures.? Complete customer payment transactionsaccording to cash and charge procedures.
·???????在客人帳單上進(jìn)行記錄,登錄帳號或按酒店程序進(jìn)行工作。按現(xiàn)金收款程序完成顧客的付款。
·???????Clear and clean tables in aprompt and efficient manner.? Cleanand/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors asnecessary.? Empty trash and ashtrays.
·???????高效快速的清理和清潔餐臺。需要時清理和抹擦廢物,桌椅,墻壁,窗戶,鏡子和地面。清倒垃圾。
·???????Assist Bartender in preparationof fruits and garnishes; may assist Bartender in setup and replenishment ofappetizers or “happy hour” buffet, if applicable.
·???????協(xié)助吧臺侍應(yīng)生準(zhǔn)備水果和裝飾品;必要的話,協(xié)助吧臺侍應(yīng)生擺放和補(bǔ)充開胃品或“快樂時光”的自助餐臺。
·???????Monitor guest behavior andamount of alcohol consumption to determine when alcohol service to the guestshould cease; notify management of incidents involving excessive alcoholconsumption or impaired condition of customers; check identification wheneverage of a guest requesting an alcoholic beverage service is questionable.
·???????監(jiān)督客人的行為和酒精飲品消耗量從而決定什么時候應(yīng)控制客人的酒精量;將因酒精過量而引發(fā)的事故或客人的受傷程度匯報給管理層;在對飲用酒精飲品的客人的年齡有質(zhì)疑時檢查客人的身份證。
·???????Alert Management of any serviceand/or safety issues. Make appropriate service recovery gestures according toestablished guidelines in order to ensure total guest satisfaction.???
·???????警告管理層有關(guān)服務(wù)或安全的事宜。按照設(shè)定的指導(dǎo)綱要進(jìn)行適當(dāng)?shù)难a(bǔ)救服務(wù)以確??腿说臐M意度。
·???????Perform other duties asassigned
·???????完成分配給的其它工作。