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宴會(huì)廳背景 Food&Beverages operations. 負(fù)責(zé)餐飲服務(wù)的運(yùn)作。 ?Maintain excellent level ofcustomer service. 保證對(duì)客優(yōu)質(zhì)服務(wù)水平。 Develop menus with other members of F&B team. 同團(tuán)隊(duì)成員一起制定菜單。 Set departmental targets and objectives, work schedules, budgets, andpolicies and procedures. 設(shè)定部門目標(biāo)，工作計(jì)劃，預(yù)算和規(guī)章制度。 Evaluate guest satisfactionlevels with a focus on continuous improvement. 評(píng)估客戶滿意度并持續(xù)改善。 ?To ensure that all Foodand Beverage forms and reports to be forwarded to the Area Food and BeverageDepartment are submitted properly. 確保所有轉(zhuǎn)交給區(qū)域餐飲部門的表格和報(bào)告都按時(shí)遞交。 To maintain all hotelrecords and forms as prescribed by hotel management and policies. 按照酒店管理規(guī)定和政策，保存所有酒店記錄和文件。 ?To be able to plan ahead (is pro-active instead of reactive). 能夠提前做好計(jì)劃（積極主動(dòng)，而不是被動(dòng)做事）。 To ensure that deadlineson all projects are met. 確保所有項(xiàng)目在截止日期做完。 To ensure that heschedules himself to be available and on duty during peak periods. 確保安排好自己的時(shí)間，在酒店高峰期值班。 To feel confident inleaving the operation for a period of time due to the qualified talents he hasdeveloped, and who are able to make their own decisions 暫時(shí)離開崗位也有自信運(yùn)作平穩(wěn)，因?yàn)橛凶约簬ьI(lǐng)出來的有能力的、能做決定的人才。 ?To feel comfortable withusing all F&B Hotel software as well as general administration programs 靈活地使用所有酒店軟件以及行政程序。