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【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

職責(zé)描述： 1. Establish and implement annual objectives for the Human Resources Department. 建立及完成人力資源部年度目標(biāo)計(jì)劃。 2. Establish,maintain and ensure adherence to all personnel-related policies and procedures. 建立、保持及保證執(zhí)行所有人力資源部政策及執(zhí)行程序。 3. Respond in courteous, professional and rapid manner in order to resolve all guest and associate difficulties. 以禮貌、專業(yè)、迅速有效的態(tài)度解決客人及員工投訴。 4. Develop,direct and oversee overall hotel recruitment and hiring activities strategies for all Expat and National Expat positions. 全面管理度假村外籍及外地員工招聘及聘用計(jì)劃。 5. Support and uphold hotel philosophy concerning hiring, associate relations, supervision and disciplinary action. 支持及建立度假村相關(guān)聘用、員工關(guān)系、管理指導(dǎo)及紀(jì)律行為的理念。 6. Conduct salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan. 進(jìn)行本地員工工資及福利調(diào)查，提出員工福利計(jì)劃。 7. Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, associates and community members. 創(chuàng)造度假村良好的溝通途徑，促進(jìn)客人、員工及團(tuán)隊(duì)的專業(yè)化溝通。 8. Supervise,direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.? 指導(dǎo)、協(xié)調(diào)、影響員工以保持度假村服務(wù)標(biāo)準(zhǔn)。 任職要求: 1. University graduate, excellent command of written and spoken in English and Chinese language. 大學(xué)學(xué)歷，良好的中英文讀寫能力。 2. 3 to 5 years of extensive human resources experience. 三至五年相關(guān)人力資源管理經(jīng)驗(yàn)。 ? ? ? ? ? ? 【G.O福利】： 單人間住宿； 一日三餐國際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場地設(shè)施免費(fèi)使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

1、根據(jù)公司發(fā)展戰(zhàn)略組織制定人力資源戰(zhàn)略規(guī)劃，協(xié)助統(tǒng)籌人才配置規(guī)劃、人才發(fā)展與梯隊(duì)建設(shè)、員工考核與評估、激勵(lì)等各項(xiàng)工作有效開展; 2、建立完善人力資源各規(guī)章制度和政策，并準(zhǔn)確、及時(shí)宣講公司管理制度和規(guī)定; 3、負(fù)責(zé)招聘、培訓(xùn)、薪酬、績效考核、勞動(dòng)關(guān)系等人力資源日常管理工作; 4、建立公司培訓(xùn)體系，根據(jù)公司實(shí)際需求與業(yè)務(wù)發(fā)展?fàn)顩r，有效組織、實(shí)施各部門培訓(xùn)工作并考察、分析培訓(xùn)效果; 5、合理控制人力成本，分析各部門的人工成本及績效管理、薪酬制度的激勵(lì)效果，提出優(yōu)化建議，為公司人力資源管理與決策提供有效的科學(xué)依據(jù); 6、協(xié)助推進(jìn)管理團(tuán)隊(duì)的建設(shè)，塑造、維護(hù)、發(fā)展和傳播公司企業(yè)文化 7、對下屬部門的工作指導(dǎo)、協(xié)調(diào)與監(jiān)督; 8、負(fù)責(zé)召集和主持公司辦公會(huì)議，監(jiān)督公司各項(xiàng)規(guī)劃和計(jì)劃的實(shí)施; 9、完成總經(jīng)理授權(quán)與交辦的其他工作。

歡迎加入洲際酒店集團(tuán)！現(xiàn)在您已成為IHG大家庭的一員，一起來了解一下您即將承擔(dān)的職責(zé)。   工作內(nèi)容 人力資源總監(jiān)將負(fù)責(zé)推動(dòng)人力資源和各項(xiàng)計(jì)劃，如招聘、福利、員工關(guān)系和培訓(xùn)項(xiàng)目，確保酒店團(tuán)隊(duì)成員都能合規(guī)行事。您還將創(chuàng)建積極向上的團(tuán)隊(duì)文化，同時(shí)確保酒店賓客獲得獨(dú)特的體驗(yàn)，賦品牌以生命。您還要為酒店總經(jīng)理和領(lǐng)導(dǎo)團(tuán)隊(duì)提供與人力資源相關(guān)的輔導(dǎo)。 您的日常工作 員工團(tuán)隊(duì) ?創(chuàng)建各種計(jì)劃促進(jìn)團(tuán)隊(duì)協(xié)作，為所有團(tuán)隊(duì)成員營造積極的工作環(huán)境支持并管理年度團(tuán)隊(duì)成員滿意度調(diào)查 ?為經(jīng)理級(jí)別提供人力資源原則方面的教育和培訓(xùn)，提高產(chǎn)出和績效 ?歡迎新團(tuán)隊(duì)成員，并為其提供入職培訓(xùn)  ?負(fù)責(zé)維護(hù)并更新所有員工的檔案與記錄，確保所有信息準(zhǔn)確無誤 ?確保遵守招聘標(biāo)準(zhǔn)和適用的法律法規(guī) ?與外部各方建立良好的關(guān)系      財(cái)務(wù)方面 ?協(xié)助制定人力資源預(yù)算并按預(yù)算運(yùn)營  ?監(jiān)管員工編制與人力配置標(biāo)準(zhǔn)以管理成本 ?降低因雇傭關(guān)系引起的財(cái)務(wù)風(fēng)險(xiǎn) ?了解并分析本地薪資福利水平，確保酒店提供的待遇具有同業(yè)競爭力   賓客體驗(yàn) ?運(yùn)用創(chuàng)新方法來激勵(lì)、鼓舞團(tuán)隊(duì)成員為賓客提供難忘的體驗(yàn) ?抽時(shí)間與賓客互動(dòng)，聽取反饋，了解員工提升賓客滿意度的渠道 ?與部門經(jīng)理協(xié)作共同開發(fā)各類舉措，以達(dá)到服務(wù)行為標(biāo)準(zhǔn)并持續(xù)提升賓客體驗(yàn)    負(fù)責(zé)業(yè)務(wù) ?提升酒店與品牌在本地的知名度，鼓勵(lì)員工積極參與本地社區(qū)活動(dòng) ?確保遵守相關(guān)勞工法規(guī)及酒店或公司的政策與流程 ?對工作中發(fā)生的問題進(jìn)行調(diào)查和研究，了解事實(shí)情況，及時(shí)發(fā)現(xiàn)對酒店或公司可能造成的潛在風(fēng)險(xiǎn)，并通過各類員工關(guān)系項(xiàng)目來推動(dòng)問題的解決 ?收集并維護(hù)離職面談、人員流動(dòng)統(tǒng)計(jì)數(shù)據(jù)、曠工報(bào)告等數(shù)據(jù)，了解各種趨勢、培訓(xùn)需求和管理問題等 ?若酒店有工會(huì)組織，可能需要管理勞工關(guān)系事務(wù)，并代表酒店參與相關(guān)問題的調(diào)停、仲裁及合同協(xié)商工作 ?其他臨時(shí)職責(zé)——需要全員出動(dòng)完成任務(wù)的特殊時(shí)刻 我們對您的要求 ?學(xué)士學(xué)位/高等教育資質(zhì)/同等資質(zhì)  ?4年人力資源相關(guān)經(jīng)驗(yàn) ?具有管理經(jīng)驗(yàn)者優(yōu)先考慮 ?具有專業(yè)人力資源職稱者優(yōu)先考慮         ?能夠在盡可能大的范圍內(nèi)保持所有人力資源事務(wù)的保密性 ?必須熟練掌握當(dāng)?shù)卣Z言 ?同時(shí)精通其他語言者優(yōu)先

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1、3年以上餐飲酒店業(yè)人資總經(jīng)歷 2、3年以上餐飲酒店業(yè)總經(jīng)理經(jīng)歷 3、3年以上餐飲酒店業(yè)財(cái)務(wù)總經(jīng)歷 4、可以接受出差，入店輔導(dǎo)客戶進(jìn)行授課

工作內(nèi)容： 1、擅長OTA運(yùn)營，房價(jià)房態(tài)維護(hù)，點(diǎn)評管理； 2、負(fù)責(zé)門店的內(nèi)務(wù)管理，提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)； 3、向部屬下達(dá)工作指標(biāo)和工作任務(wù)，并指導(dǎo)其工作； 4、負(fù)責(zé)與酒店管理系統(tǒng)進(jìn)行業(yè)務(wù)聯(lián)系與溝通等； 5、負(fù)責(zé)酒店房務(wù)、品質(zhì)的督導(dǎo)、優(yōu)化及監(jiān)督管理，對外展示良好形象，確保賓客滿意度； 6、負(fù)責(zé)門店員工招聘配置，檢查前臺(tái)各員工儀容、儀表、儀態(tài)、工作效率，保證對客人熱情有禮，服務(wù)周到； 7、負(fù)責(zé)酒店的安全管理，抓好酒店的食品衛(wèi)生和治安安全工作，確保顧客和員工的財(cái)產(chǎn)及人身安全； 8、做好周邊市場調(diào)查，收集市場信息，每天做好工作總結(jié)，定期向上進(jìn)行門店運(yùn)營匯報(bào)； 9、處理門店投訴事宜。 工作要求： 1、接受外派（全國外派/區(qū)域外派） 2、年齡不超過40歲，形象、溝通良好； 2、具備同崗位店長工作經(jīng)驗(yàn)，有星級(jí)酒店前廳/客房主管、經(jīng)理，擅長前廳、客房管理也可踴躍報(bào)名； 3、熟悉經(jīng)濟(jì)、商務(wù)酒店整體運(yùn)營管理，有連鎖酒店工作經(jīng)驗(yàn)優(yōu)先； 4、勤奮上進(jìn)，學(xué)習(xí)和適應(yīng)能力強(qiáng)，有韌性能抗壓；較強(qiáng)的溝通影響能力和團(tuán)隊(duì)建設(shè)能力。