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作為酒店的主要戰(zhàn)略業(yè)務(wù)領(lǐng)導(dǎo)者，負(fù)責(zé)酒店運(yùn)營(yíng)的各個(gè)方面，包括客人和員工滿意度、人力資源、財(cái)務(wù)績(jī)效、銷售和創(chuàng)收，并為集團(tuán)和酒店所有者提供投資回報(bào)。 As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners. 職責(zé)義務(wù)： Duties & Responsibilities: 1.緊跟行業(yè)趨勢(shì)，探索新的商業(yè)機(jī)會(huì)并制定商業(yè)計(jì)劃，以最大限度地提高客戶滿意度、盈利能力和市場(chǎng)份額。 Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share. 2.分析商業(yè)信息，積極應(yīng)對(duì)不斷變化的市場(chǎng)狀況，確保酒店在預(yù)算指導(dǎo)下運(yùn)營(yíng)，實(shí)現(xiàn)利潤(rùn)率目標(biāo)。 Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets. 3.與銷售和市場(chǎng)團(tuán)隊(duì)緊密合作，制定創(chuàng)收策略；識(shí)別新的業(yè)務(wù)線索，推出符合市場(chǎng)趨勢(shì)的酒店產(chǎn)品；確認(rèn)銷售策略與品牌策略一致，并有效執(zhí)行既定目標(biāo)。 Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals. 4.建立有凝聚力和高績(jī)效的執(zhí)行委員會(huì)，不斷努力取得積極成果和改進(jìn)。 ?Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements. 5.通過(guò)積極和持續(xù)的溝通，與業(yè)主建立良好的關(guān)系，處理并解決好業(yè)主對(duì)酒店經(jīng)營(yíng)管理的訴求。 ?Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management. 6.遵守公司/品牌政策、程序和標(biāo)準(zhǔn)。 Comply with company/brand policies, procedures, and standards. 7.客戶及公共關(guān)系管理。 Customer and public relations management. 專業(yè)知識(shí)技能： Job Knowledge / Skill: 1.工商管理、酒店和餐飲管理或相關(guān)專業(yè)大學(xué)學(xué)歷，10年以上管理運(yùn)營(yíng)、市場(chǎng)營(yíng)銷、財(cái)務(wù)或相關(guān)工作經(jīng)驗(yàn)。 Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields. 2.有限或全方位服務(wù)酒店的總經(jīng)理經(jīng)驗(yàn)。 General manager experience in limited or full-service hotels. 3.高度的責(zé)任心、敬業(yè)精神及誠(chéng)信態(tài)度。 High sense of responsibility, professional dedication, and integrity attitude. 4.具有前瞻性思維，有創(chuàng)造力和創(chuàng)新能力。 Possess forward thinking, creativity, and innovative abilities. 5.有較強(qiáng)的適應(yīng)、溝通、計(jì)劃、決策和綜合判斷能力。 Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.

A background in operation department is required, with preference given to candidates with experience in F&B. Participate in development and preparation of hotels strategic plan. Prepare budget and monitor revenues. Profit and Loss responsibility.? Coordinate with Revenue Management and Sales to maximize occupancy, rates, average check and profits. Optimize revenue by sales-promoting activities and controlling the Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market. Control the duty roster for sub departments guaranteeing the quality as well as considering the highest personnel cost efficiency. Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. Conduct interviews with possible future employees. Responsible for control of all operational tasks as well as the respective delegation and control. Re-evaluate work flows to improve and optimize organization. Implement and evaluate procedures and policies. Ensure clear communications with all other department heads. Create Career Development plans for each employee which is part of the Talent Pool or High Potentials. Regularly organize departmental meetings. Communicate the strategy and targets of the management to their departmental heads and the line staff and ensuring implementation. Ensure and communicate up-to-date procedures for all safety relevant measures with Fire & Safety team. Conduct daily walk through to ensure quality standards and cleanliness in front and back of the house areas. Control the technical situation of the departments in rooms divisions. Maintain a high visibility with guests and employees. Manager on Duty weekdays and weekends. GM responsibility in his/her absence. Pre-Opening tasks and responsibilities.

?? 1.Assists the General Manager in theoverall running of the hotel by participating in the decision-making related tothe hotel policy, philosophy, directions, goals and objectives and by takingappropriate action for their implementation as directed..通過(guò)參與酒店的規(guī)定，經(jīng)營(yíng)理念\目標(biāo)和目的的決策，協(xié)助酒店總經(jīng)理保障酒店正常運(yùn)行。有房務(wù)部相關(guān)工作經(jīng)驗(yàn)。 ? 2. Oversees the performance of theRooms Division (the Front Office Manager, the Executive Housekeeper, the GuestServices Manager, the Security Manager, SPA ) and F&B Departments. Providesguidance and assistance in the execution of their responsibilities and helpsthem set their respective departmental objectives. 輔佐房務(wù)部門(mén)（前廳經(jīng)理，行政管家，安全部經(jīng)理，水療部）和餐飲部門(mén)的表現(xiàn)，指導(dǎo)和協(xié)助他們?cè)O(shè)立部門(mén)目標(biāo)、履行職責(zé)。 ? 3. Directs and controls allsubordinate Rooms and F&B associates to ensure that all day-to-dayoperational matters are handled on time and guest expectations are met. 管理并指導(dǎo)房務(wù)部和餐飲部門(mén)的員工，以確保所有營(yíng)運(yùn)日常事務(wù)及時(shí)處理，客戶期望得到滿足。 4. Oversees the quality, consistency and presentation in the outlets underhis/her responsibility to ensure that they conform to the requisite standardsof the hotel and meet or exceed customer expectations. ?監(jiān)督外包單位的服務(wù)質(zhì)量、服務(wù)標(biāo)準(zhǔn)以及實(shí)際操作，以確保其提供符合酒店規(guī)定的服務(wù)標(biāo)準(zhǔn)，確保其達(dá) 到或超過(guò)顧客的期望。 ? 5. Coordinates in conjunction with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F&B activities. 協(xié)助市場(chǎng)營(yíng)銷部做好針對(duì)客房和餐飲年度優(yōu)惠促銷活動(dòng)的制定。 6. Ensures the implementation and maintenance of operations equipment and linen par stocks in the concerned departments and oversees inventory taking and control. 監(jiān)督并確保維護(hù)酒店設(shè)施設(shè)備，并協(xié)助相關(guān)部門(mén)做好酒店布草在有關(guān)部門(mén)的盤(pán)存和控制。 7.? Assists in the preparation of the hotel’s annual budget; morespecifically prepares, monitors and controls the budgets of the Rooms Divisionand F&B Departments. ?協(xié)助編制酒店年度預(yù)算，尤其是編制和控制房務(wù)部和餐飲部的預(yù)算。 8.? Participates in the preparation of the annual business plan in theapproved corporate format, including explanations, comparison analysis andvariances. 參與批準(zhǔn)酒店年度經(jīng)營(yíng)計(jì)劃，包括對(duì)年度計(jì)劃的差異分析和解釋。 9.? Reviews operational reports daily. ?審閱每日營(yíng)收?qǐng)?bào)告。 10.? Maintains and efficient administration by preparing and submittingoperational reports on time. ?準(zhǔn)時(shí)提交各類報(bào)告確保行政管理的有效性。 ? 11.? Reviews the property status with the individual department headsunder his/her responsibility to ensure that the quality and service standardsare maintained throughout. ?通過(guò)檢閱各獨(dú)立部門(mén)在其部門(mén)領(lǐng)導(dǎo)的管理下所產(chǎn)生的酒店?duì)I運(yùn)數(shù)據(jù)來(lái)確保酒店的服務(wù)質(zhì)量和服務(wù)標(biāo)準(zhǔn)。 12.? Reviews the guest ratings and follows up accordingly to correctproblem areas. ?關(guān)注客戶的評(píng)價(jià)并跟進(jìn)，使酒問(wèn)題得到及時(shí)糾正。 13.? Monitors the guests’ correspondence for the hotel and ensures thatany problems/shortcomings are quickly identified and resolved, with feedbackgiven to the guest accordingly. 管理客戶的對(duì)酒店的留言或信件，確保問(wèn)題/缺點(diǎn)能夠得到快速的呈現(xiàn)并解決，使顧客能夠得到及時(shí)的反饋，維護(hù)悅榕集團(tuán)的服務(wù)品質(zhì)及標(biāo)準(zhǔn)。

職責(zé)描述： 1. 全面負(fù)責(zé)酒店的籌建籌開(kāi)及開(kāi)業(yè)后經(jīng)營(yíng)管理。 2. 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡(jiǎn)化、高效化。 3. 負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 4. 負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算，提出更新改造和投資計(jì)劃。 5. 落實(shí)酒店年度財(cái)務(wù)預(yù)算，向各部門(mén)下達(dá)年度工作指標(biāo)。 6. 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7. 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象。 8. 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 9. 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。 任職要求： 1. 大學(xué)本科以上學(xué)歷，熟悉浙江區(qū)域市場(chǎng)； 2. 8年以上酒店管理工作經(jīng)驗(yàn)，有在全服務(wù)酒店總經(jīng)理工作經(jīng)驗(yàn)者，熟悉酒店各部門(mén)的經(jīng)營(yíng)管理工作; 3. 通曉酒店各部門(mén)的經(jīng)營(yíng)管理工作，尤其是市場(chǎng)銷售、客房，餐飲，前廳等職能部門(mén)，理解酒店的管理機(jī)制和程序; 4. 有較強(qiáng)的溝通協(xié)調(diào)和創(chuàng)新能力，有良好的團(tuán)隊(duì)意識(shí)和領(lǐng)導(dǎo)能力 5.熱愛(ài)酒店行業(yè)，有很好的服務(wù)意識(shí)，沉穩(wěn)干練； 6.一定的英文聽(tīng)說(shuō)讀寫(xiě)水平及電腦操作能力；

【職責(zé)內(nèi)容】 任職要求： 1.優(yōu)秀的職業(yè)素養(yǎng)和道德操守，強(qiáng)烈的事業(yè)心和責(zé)任感，團(tuán)隊(duì)協(xié)作能力強(qiáng)，工作嚴(yán)謹(jǐn)，高效務(wù)實(shí)。 2.大專及以上學(xué)歷，有醫(yī)學(xué)/生物學(xué)理論基礎(chǔ)，熟練使用基本辦公軟件 3.10年以上同行同崗工作經(jīng)驗(yàn)，無(wú)不良從業(yè)記錄 4.年齡要求45周歲以下

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

儲(chǔ)備崗位 崗位職責(zé) 1.在總經(jīng)理帶領(lǐng)下，負(fù)責(zé)酒店的日常經(jīng)營(yíng)管理工作，對(duì)各項(xiàng)經(jīng)營(yíng)管理指標(biāo)負(fù)責(zé)。 2.提出酒店的經(jīng)營(yíng)管理思路，協(xié)助確定酒店年度經(jīng)營(yíng)計(jì)劃，并指揮落實(shí)。 3.協(xié)助建立健全酒店內(nèi)部管理系統(tǒng)、運(yùn)行機(jī)制及各項(xiàng)規(guī)章制度。 4.協(xié)調(diào)各部門(mén)關(guān)系。 5.研究市場(chǎng)發(fā)展趨勢(shì)，協(xié)調(diào)制定酒店各服務(wù)產(chǎn)品價(jià)格體系。 6.審定酒店的市場(chǎng)營(yíng)銷方案，不斷開(kāi)拓市場(chǎng)。 7.提高酒店的管理水平、服務(wù)質(zhì)量。 崗位要求 1?本科以上學(xué)歷，旅游、酒店管理專業(yè)為佳。 2 從事酒店工作15 年以上，具有10年以上酒店前廳，餐飲，客房等崗位管理經(jīng)驗(yàn)，有酒店籌建、開(kāi)業(yè)經(jīng)驗(yàn)優(yōu)先。 3 熟悉酒店各營(yíng)業(yè)部門(mén)的服務(wù)及管理流程，善于成本控制。 4 具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)。

崗位職責(zé) 1、 有藏區(qū)同樣崗位的工作經(jīng)驗(yàn)。 2、全面負(fù)責(zé)酒店的經(jīng)營(yíng)管理。 3、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡(jiǎn)化、高效化。 4、 負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 5、 負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算，提出更新改造和投資計(jì)劃。 6、 落實(shí)酒店年度財(cái)務(wù)預(yù)算，向各部門(mén)下達(dá)年度工作指標(biāo)。 7、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 8、 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象。 9、 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 10、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。 崗位要求 1、 本科以上學(xué)歷，相關(guān)管理專業(yè)。 2、 從事星級(jí)酒店工作10年以上，具有8年以上相關(guān)高層管理工作經(jīng)驗(yàn)。 3、 熟悉酒店各部門(mén)服務(wù)及管理流程。 4、 善于管理和經(jīng)營(yíng)團(tuán)隊(duì)，事業(yè)心強(qiáng)。 5、 有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。

一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當(dāng)獨(dú)立的主動(dòng)性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長(zhǎng)期處于高效的、有效的和贏利的經(jīng)營(yíng)狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營(yíng)計(jì)劃、發(fā)展規(guī)劃及經(jīng)營(yíng)方針，確定酒店管理目標(biāo)，領(lǐng)導(dǎo)經(jīng)營(yíng)班子成員開(kāi)展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場(chǎng)變化和發(fā)展情況，制定市場(chǎng)拓展計(jì)劃和價(jià)格體系，適時(shí)提出階段性工作重點(diǎn)，并指揮實(shí)施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機(jī)構(gòu)及中層以上管理人員培養(yǎng)和使用，負(fù)責(zé)組織對(duì)部門(mén)經(jīng)理的人事考核和業(yè)績(jī)?cè)u(píng)估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負(fù)責(zé)酒店的市場(chǎng)拓展和財(cái)務(wù)計(jì)劃工作；在權(quán)限內(nèi)負(fù)責(zé)酒店內(nèi)資金調(diào)配，審批資金支出等經(jīng)營(yíng)事宜。 5. Enhance hotel safety management; 加強(qiáng)酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書(shū) 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語(yǔ)水平：口語(yǔ)與書(shū)寫(xiě)流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團(tuán)隊(duì): Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動(dòng)導(dǎo)向 Strives to deliver consistently 力爭(zhēng)始終如一的完成工作 Focus on details and standards 關(guān)注個(gè)人工作的細(xì)節(jié)和標(biāo)準(zhǔn) 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場(chǎng) Create a positive environment for changing 為變革創(chuàng)造一個(gè)積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機(jī)會(huì) Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專（含）以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級(jí)酒店管理工作經(jīng)驗(yàn)。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識(shí)及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強(qiáng)的計(jì)劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運(yùn)用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書(shū)面和口頭表達(dá)能力。 8. Appreciate Poly culture; 認(rèn)同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴(yán)格遵守國(guó)家法律法規(guī)，執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強(qiáng)，職業(yè)化規(guī)范度高，具有良好的團(tuán)隊(duì)協(xié)作精神，出色的人際交往能力，誠(chéng)實(shí)可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強(qiáng)的工作責(zé)任心和學(xué)習(xí)能力、良好的團(tuán)隊(duì)合作意識(shí)。

【崗位職責(zé)】 1、向總經(jīng)理負(fù)責(zé)，協(xié)助總經(jīng)理完成酒店的經(jīng)營(yíng)指標(biāo)和工作任務(wù)。 2、協(xié)助總經(jīng)理接待重要貴賓，建立良好的公共關(guān)系，廣泛聽(tīng)取和收集賓客的意見(jiàn)，處理投訴，改進(jìn)工作。 3、深入營(yíng)業(yè)部門(mén)，檢查各項(xiàng)接待工作情況。 4、協(xié)助總經(jīng)理協(xié)調(diào)酒店各部門(mén)之間的關(guān)系。 5、開(kāi)展調(diào)查研究，分析酒店經(jīng)營(yíng)管理情況，收集同行業(yè)和市場(chǎng)信息，制訂客源市場(chǎng)的開(kāi)發(fā)計(jì)劃。 6、負(fù)責(zé)酒店餐飲、廚房、房務(wù)的日常管理工作，做好衛(wèi)生及服務(wù)的提升工作。 【崗位要求】 1 、大專以上學(xué)歷，旅游、酒店管理專業(yè)為佳。 2 、從事星級(jí)酒店工作10年以上，具有5年以上相關(guān)高層管理工作經(jīng)驗(yàn)。 3 、熟悉酒店各部門(mén)服務(wù)及管理流程，善于成本控制。 4、 具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)。 工作地點(diǎn)：寧波鄞州區(qū)泰康中路667號(hào)

崗位職責(zé) 1、 維護(hù)公司形象積，極提高服務(wù)意識(shí)； 2、 協(xié)助總經(jīng)理確立酒店的經(jīng)營(yíng)計(jì)劃（月、季、年）、發(fā)展規(guī)劃及經(jīng)營(yíng)方針，制定酒店的經(jīng)營(yíng)管理目標(biāo)，配合總經(jīng)理做好酒店的經(jīng)營(yíng)管理工作； 3、 按照酒店經(jīng)營(yíng)和服務(wù)的規(guī)范要求及質(zhì)量標(biāo)準(zhǔn)，協(xié)助總經(jīng)理制定完善酒店的各項(xiàng)規(guī)章制度，建立健全內(nèi)部組織系統(tǒng)，協(xié)調(diào)各部門(mén)關(guān)系，建立內(nèi)部合理而有效的運(yùn)行機(jī)制； 4、 協(xié)助總經(jīng)理做好酒店的市場(chǎng)拓展、人力資源開(kāi)發(fā)和計(jì)劃財(cái)務(wù)工作； 5、 協(xié)助總經(jīng)理做好酒店的安全管理，切實(shí)抓好酒店的安全生產(chǎn)、食品衛(wèi)生和治安、消防管理工作； 6、 協(xié)助總經(jīng)理做好酒店資產(chǎn)管理，控制酒店?duì)I銷成本，減少浪費(fèi)，提高經(jīng)濟(jì)效益； 7、 負(fù)責(zé)重要客人的接待工作，保持與社會(huì)各界的廣泛聯(lián)系，塑造企業(yè)良好的內(nèi)、外部形象； 8、 協(xié)助總經(jīng)理做好酒店的行政及后勤管理工作，重點(diǎn)抓好固定資產(chǎn)的維護(hù)保養(yǎng)、更新和能源管理工作； 9、 協(xié)助總經(jīng)理完成公司下達(dá)的各項(xiàng)指標(biāo)，負(fù)責(zé)檢查酒店以崗位責(zé)任制為起點(diǎn)的《政策與程序》等管理制度的落實(shí)執(zhí)行情況； 10、 協(xié)助總經(jīng)理建立酒店與客戶、供應(yīng)商、合作伙伴、上級(jí)主管、政府機(jī)構(gòu)、金融機(jī)構(gòu)、媒體等部門(mén)間順暢的渠道； 11、 建立酒店內(nèi)部良好的溝通渠道，協(xié)調(diào)各部門(mén)關(guān)系； 12、 營(yíng)造企業(yè)文化氛圍，塑造和強(qiáng)化酒店客觀價(jià)值； 13、 負(fù)責(zé)酒店員工隊(duì)伍建設(shè)，培養(yǎng)、選拔中高層管理人員和優(yōu)秀員工； 14、 協(xié)助總經(jīng)理處理酒店重大突發(fā)事件； 15、 協(xié)助總經(jīng)理監(jiān)督、控制經(jīng)營(yíng)計(jì)劃的實(shí)施過(guò)程； 16、 按時(shí)完成上級(jí)領(lǐng)導(dǎo)交辦的其它工作。

【職責(zé)內(nèi)容】 一、中臺(tái)公司模式簡(jiǎn)介： 1、中臺(tái)是一家為雙美機(jī)構(gòu)提供大項(xiàng)目托管服務(wù)公司，托管大項(xiàng)目包含光電+醫(yī)美項(xiàng)目。 二、工作職責(zé)： 1、協(xié)助CEO建立團(tuán)隊(duì)，設(shè)定部門(mén)、制定內(nèi)部制度及運(yùn)營(yíng)標(biāo)準(zhǔn)（可從原團(tuán)隊(duì)中抽調(diào)部分人員）； 2、帶領(lǐng)管理團(tuán)隊(duì)，制定業(yè)務(wù)模式，營(yíng)運(yùn)計(jì)劃，完成公司的年度業(yè)務(wù)計(jì)劃； 3、負(fù)責(zé)品項(xiàng)架構(gòu)的咨詢及美容院基本情況調(diào)研，安排相關(guān)人員進(jìn)行銷售及操作； 4、調(diào)查美容院及終端客戶需求，對(duì)品項(xiàng)架構(gòu)進(jìn)行升級(jí)創(chuàng)新； 5、負(fù)責(zé)內(nèi)部、外部溝通，建立客戶及合作伙伴溝通渠道，并達(dá)成深度合作； 三、崗位要求： 1、32—45歲，本科以上學(xué)歷，企業(yè)管理、市場(chǎng)管理相關(guān)專業(yè)；（性別不限） 2、精通大項(xiàng)目（光電+醫(yī)美）管理經(jīng)驗(yàn)（必備）； 3、此崗位上班地點(diǎn)在杭州西湖區(qū)西溪公園旁邊； 浙江省杭州市余杭區(qū)向往街1008號(hào)樂(lè)富海邦園G座（7號(hào)樓博仁圣緹雅）

【職責(zé)內(nèi)容】 一、中臺(tái)公司模式簡(jiǎn)介： 1、中臺(tái)是一家為雙美機(jī)構(gòu)提供大項(xiàng)目托管服務(wù)公司，托管大項(xiàng)目包含光電+醫(yī)美項(xiàng)目。 二、工作職責(zé)： 1、協(xié)議CEO建立團(tuán)隊(duì)，設(shè)定部門(mén)、制定內(nèi)部制度及運(yùn)營(yíng)標(biāo)準(zhǔn)（可從原團(tuán)隊(duì)中抽調(diào)部分人員）； 2、帶領(lǐng)管理團(tuán)隊(duì)，制定業(yè)務(wù)模式，營(yíng)運(yùn)計(jì)劃，完成公司的年度業(yè)務(wù)計(jì)劃； 3、負(fù)責(zé)品項(xiàng)架構(gòu)的咨詢及美容院基本情況調(diào)研，安排相關(guān)人員進(jìn)行銷售及操作； 4、調(diào)查美容院及終端客戶需求，對(duì)品項(xiàng)架構(gòu)進(jìn)行升級(jí)創(chuàng)新； 5、負(fù)責(zé)內(nèi)部、外部溝通，建立客戶及合作伙伴溝通渠道，并達(dá)成深度合作； 三、崗位要求： 1、32—45歲，本科以上學(xué)歷，企業(yè)管理、市場(chǎng)管理相關(guān)專業(yè)；（性別不限） 2、精通連鎖美容院（15家店面以上）管理經(jīng)驗(yàn)（必備）； 3、此崗位上班地點(diǎn)在杭州西湖區(qū)西溪公園旁邊； 浙江省杭州市余杭區(qū)向往街1008號(hào)樂(lè)富海邦園G座（7號(hào)樓博仁圣緹雅）

1、開(kāi)展酒店資產(chǎn)管理、使用、維護(hù)工作，保證其完整性及良性運(yùn)轉(zhuǎn)，并充分發(fā)揮資產(chǎn)價(jià)值； 2、參與酒店重大業(yè)務(wù)事項(xiàng)的決策，協(xié)助酒店做好公共關(guān)系，履行企業(yè)的社會(huì)責(zé)任，營(yíng)造酒店良好、安全的經(jīng)營(yíng)環(huán)境； 3、審核評(píng)估酒店年度經(jīng)營(yíng)計(jì)劃（預(yù)算），并向業(yè)主單位提供專業(yè)意見(jiàn)，協(xié)助業(yè)主單位決策； 4、審核酒店的各項(xiàng)人事行政制度，對(duì)重要崗位的人事聘用擁有否決權(quán)； 5、參與、監(jiān)督并考核酒店日常的財(cái)務(wù)管理，采購(gòu)管理，現(xiàn)金流管理，負(fù)債管理等各項(xiàng)財(cái)務(wù)工作，確保業(yè)主利益不受侵害； 6、監(jiān)督、審核酒店財(cái)務(wù)相關(guān)流程，保證其合法合理有效；監(jiān)督會(huì)計(jì)核算、成本管理、稅務(wù)管理等財(cái)務(wù)工作，保證其合規(guī)合法； 7、根據(jù)業(yè)主單位要求，審核、報(bào)送酒店各項(xiàng)財(cái)務(wù)報(bào)表、營(yíng)業(yè)報(bào)表、銷售報(bào)表、人事報(bào)表、合同合約和其他重要工作報(bào)表、報(bào)告，按時(shí)如實(shí)地向業(yè)主單位匯報(bào)酒店運(yùn)營(yíng)情況，定期向業(yè)主單位提供專業(yè)評(píng)估意見(jiàn)； 8、參與酒店經(jīng)營(yíng)活動(dòng)，確保良性運(yùn)作，推動(dòng)顧客滿意度及員工滿意度的提升； 9、評(píng)估酒店?duì)I銷策略，確保收益最大化。 10、根據(jù)集團(tuán)公司規(guī)定執(zhí)行重大信息報(bào)送工作。

【崗位職責(zé)】 1、全面負(fù)責(zé)酒店的整體運(yùn)營(yíng)管理，制定并執(zhí)行酒店發(fā)展戰(zhàn)略、經(jīng)營(yíng)計(jì)劃和預(yù)算方案，確保酒店經(jīng)營(yíng)目標(biāo)的實(shí)現(xiàn)； 2、建立健全酒店管理體系，優(yōu)化各項(xiàng)管理制度和工作流程，提升運(yùn)營(yíng)效率和服務(wù)質(zhì)量； 3、負(fù)責(zé)酒店市場(chǎng)開(kāi)發(fā)、品牌推廣及客戶關(guān)系維護(hù)，提高酒店市場(chǎng)占有率和客戶滿意度； 4、統(tǒng)籌協(xié)調(diào)各部門(mén)工作，監(jiān)督指導(dǎo)各部門(mén)負(fù)責(zé)人完成經(jīng)營(yíng)指標(biāo)，確保酒店日常運(yùn)營(yíng)順暢； 5、控制酒店成本費(fèi)用，審核各項(xiàng)財(cái)務(wù)支出，確保酒店財(cái)務(wù)健康； 6、負(fù)責(zé)酒店團(tuán)隊(duì)建設(shè)，培養(yǎng)和選拔管理人才，提升員工專業(yè)素質(zhì)和服務(wù)水平； 7、處理酒店重大突發(fā)事件，維護(hù)酒店聲譽(yù)和利益。 【崗位要求】 1、本科及以上學(xué)歷，酒店管理、工商管理或相關(guān)專業(yè)優(yōu)先； 2、8年以上酒店行業(yè)工作經(jīng)驗(yàn)，其中5年以上高端酒店總經(jīng)理或同等職位管理經(jīng)驗(yàn)； 3、熟悉酒店運(yùn)營(yíng)管理、市場(chǎng)營(yíng)銷、財(cái)務(wù)管理及團(tuán)隊(duì)建設(shè)，具備出色的戰(zhàn)略規(guī)劃和執(zhí)行能力； 4、具備敏銳的市場(chǎng)洞察力和優(yōu)秀的商業(yè)談判能力，能夠有效開(kāi)拓和維護(hù)客戶資源； 5、具備卓越的領(lǐng)導(dǎo)力和團(tuán)隊(duì)管理能力，能夠激勵(lì)團(tuán)隊(duì)達(dá)成目標(biāo)； 6、年齡35-45歲，身體健康，能承受高強(qiáng)度工作壓力； 7、具有良好的職業(yè)道德和職業(yè)素養(yǎng)，責(zé)任心強(qiáng)，作風(fēng)嚴(yán)謹(jǐn)。

職位描述： 1、全面負(fù)責(zé)酒店管理部（酒店群）的各項(xiàng)業(yè)務(wù)管理，制定酒店發(fā)展戰(zhàn)略； 2、協(xié)調(diào)內(nèi)、外部關(guān)系，使酒店有一個(gè)高效率的工作團(tuán)隊(duì)；抓好重要客人的接待工作，塑造酒店良好的內(nèi)、外部交流溝通； 3、制定有效的激勵(lì)政策和適合的考核標(biāo)準(zhǔn)； 4、抓好酒店員工隊(duì)伍建設(shè)和人才培養(yǎng)工作，全面提高酒店員工的素質(zhì)； 5、負(fù)責(zé)酒店年度預(yù)算與決策的編制，嚴(yán)格控制酒店的經(jīng)營(yíng)成本和開(kāi)支，檢查分析每月?tīng)I(yíng)業(yè)情況； 6、全面負(fù)責(zé)酒店的安全管理，有重點(diǎn)地定期巡視公眾場(chǎng)所及各部門(mén)工作情況，檢查或抽查服務(wù)質(zhì)量。 任職要求:? 1、旅游管理、企業(yè)管理、酒店管理等相關(guān)專業(yè)本科及以上學(xué)歷； 2、10年以上相關(guān)工作經(jīng)驗(yàn)，5年以上多酒店同時(shí)管理經(jīng)歷； 3、能獨(dú)立制定酒店的管理機(jī)制和程序；有參與籌建酒店經(jīng)驗(yàn)優(yōu)先； 4、良好的敬業(yè)精神和職業(yè)道德操守，責(zé)任心、事業(yè)心強(qiáng)，具備較強(qiáng)的執(zhí)行力，富有激情，能主動(dòng)完成公司下達(dá)的各項(xiàng)指標(biāo)； 5、具有很強(qiáng)的計(jì)劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力，承壓能力強(qiáng)。

職位描述 ： 1、負(fù)責(zé)酒店開(kāi)業(yè)籌備、運(yùn)營(yíng)、團(tuán)隊(duì)梯隊(duì)建設(shè)等工作； ?2、協(xié)調(diào)內(nèi)、外部關(guān)系，使酒店有一個(gè)高效率的工作團(tuán)隊(duì)；抓好重要客人的接待工作，塑造酒店良好的內(nèi)、外部交流溝通； ?3、制定有效的激勵(lì)政策和適合的考核標(biāo)準(zhǔn)； ?4、抓好酒店員工隊(duì)伍建設(shè)和人才培養(yǎng)工作，全面提高酒店員工的素質(zhì)； ?5、負(fù)責(zé)酒店年度預(yù)算與決策的編制，嚴(yán)格控制酒店的經(jīng)營(yíng)成本和開(kāi)支，檢查分析每月?tīng)I(yíng)業(yè)情況； 6、全面負(fù)責(zé)酒店的安全管理，有重點(diǎn)地定期巡視公眾場(chǎng)所及各部門(mén)工作情況，檢查或抽查服務(wù)質(zhì)量。? 任職要求: ?1、旅游管理、企業(yè)管理、酒店管理等相關(guān)專業(yè)大專及以上學(xué)歷； ?2、10年以上相關(guān)工作經(jīng)驗(yàn)，5年以上知名酒店同崗位經(jīng)歷； 3、能獨(dú)立制定酒店的管理機(jī)制和程序；有參與籌建酒店經(jīng)驗(yàn)優(yōu)先； ?4、良好的敬業(yè)精神和職業(yè)道德操守，責(zé)任心、事業(yè)心強(qiáng)，具備較強(qiáng)的執(zhí)行力，富有激情，能主動(dòng)完成公司下達(dá)的各項(xiàng)指標(biāo)； 5、具有很強(qiáng)的計(jì)劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力，承壓能力強(qiáng)。

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

【崗位職責(zé)】 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作，制定并執(zhí)行酒店發(fā)展戰(zhàn)略及年度經(jīng)營(yíng)計(jì)劃，確保酒店各項(xiàng)經(jīng)營(yíng)指標(biāo)達(dá)成； 2、主導(dǎo)酒店開(kāi)業(yè)籌備工作，包括但不限于團(tuán)隊(duì)組建、制度流程建立、物資采購(gòu)、市場(chǎng)定位及開(kāi)業(yè)營(yíng)銷策劃； 3、統(tǒng)籌餐飲、客房等核心部門(mén)的運(yùn)營(yíng)管理，優(yōu)化服務(wù)流程，提升客戶滿意度及品牌口碑； 4、負(fù)責(zé)酒店線上銷售渠道的規(guī)劃與拓展，制定數(shù)字化營(yíng)銷策略，提升酒店線上收益占比； 5、建立高效人才培養(yǎng)體系，監(jiān)督各部門(mén)培訓(xùn)執(zhí)行情況，打造專業(yè)化服務(wù)團(tuán)隊(duì)； 6、分析市場(chǎng)動(dòng)態(tài)及競(jìng)爭(zhēng)對(duì)手策略，定期提交經(jīng)營(yíng)改進(jìn)方案，推動(dòng)酒店創(chuàng)新升級(jí)。 【崗位要求】 1、本科及以上學(xué)歷，酒店管理、工商管理或相關(guān)專業(yè)優(yōu)先； 2、8年以上五星級(jí)酒店高管經(jīng)驗(yàn)（國(guó)際品牌酒店背景優(yōu)先），3年以上總經(jīng)理任職經(jīng)歷； 3、具備完整的酒店開(kāi)業(yè)籌備經(jīng)驗(yàn)，熟悉籌建期全流程工作及關(guān)鍵節(jié)點(diǎn)把控； 4、精通餐飲、客房雙板塊運(yùn)營(yíng)管理，具有卓越的成本控制、收益管理及危機(jī)處理能力； 5、擁有前瞻性戰(zhàn)略思維，能獨(dú)立制定酒店中長(zhǎng)期發(fā)展規(guī)劃及落地執(zhí)行方案； 6、年齡35-48歲，具備優(yōu)秀的團(tuán)隊(duì)領(lǐng)導(dǎo)力、跨部門(mén)協(xié)調(diào)能力及商務(wù)談判技巧； 7、對(duì)OTA平臺(tái)運(yùn)營(yíng)及新媒體營(yíng)銷有深刻理解，能有效提升線上轉(zhuǎn)化率。

Pre-opening project in Yangtze River Delta 長(zhǎng)三角地區(qū)籌備酒店項(xiàng)目預(yù)備人才 Food & Beverage background is preferred Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel. Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas. Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and?inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality. Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.????? Luxury Hospitality segment experience will be preferred. 2.? ? ? 3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.????? Ability to understand a variety of industrial issues and develop strategic business plans. 5.????? Problem solving ability on both operational and/or strategic areas. 6.????? Strong interpersonal skills & leadership. 7.????? Fluent written & spoken English. 8.? ? ? Pre-opening experience is preferred.

工作職責(zé)： 1、負(fù)責(zé)希爾頓歡朋酒店的前期籌備及后期運(yùn)營(yíng)管理工作； 2、指導(dǎo)銷售，參與制定酒店銷售預(yù)算，擬定酒店?duì)I銷計(jì)劃； 3、對(duì)于酒店的發(fā)展和營(yíng)業(yè)額的提高提出可行性操作的建議，以最大的可能提高酒店贏利； 4、具有良好溝通，協(xié)調(diào)能力及服務(wù)意識(shí)； 5、熟悉中端及以上酒店運(yùn)營(yíng)管理，具有戰(zhàn)略制定與實(shí)施能力，以及敏銳的市場(chǎng)感知及客戶開(kāi)發(fā)能力； 6、建立符合歡朋的團(tuán)隊(duì)，有效的傳播歡朋精神。 任職資格： 1、32-42歲，男女不限； 2、3年中端及以上酒店總經(jīng)理管理經(jīng)驗(yàn)或3年以上高星級(jí)總監(jiān)管理經(jīng)驗(yàn)； 3、既往酒店RevPAR≥300，攜程點(diǎn)評(píng)≥4.8優(yōu)先； 4、工作穩(wěn)定，業(yè)績(jī)優(yōu)良，有過(guò)國(guó)際品牌酒店經(jīng)驗(yàn)者優(yōu)先； 5、可接受全國(guó)派遣。 我們提供的福利與機(jī)會(huì)： 1.?按標(biāo)準(zhǔn)薪資繳納五險(xiǎn)一金，集團(tuán)提供個(gè)人標(biāo)準(zhǔn)商業(yè)醫(yī)療保險(xiǎn)； 2.?希爾頓歡朋（中國(guó)）總經(jīng)理培訓(xùn)賦能； 3.?歡朋快樂(lè)大學(xué)的高效能、全方位培育； 4.?“一梯兩線”的多維度晉升成長(zhǎng)機(jī)制； 5.?入職滿一年享品牌標(biāo)準(zhǔn)帶薪年假、法定節(jié)假日； 6.?豐富的“歡朋快樂(lè)日”文化體驗(yàn)活動(dòng)； 7.?為總經(jīng)理提供專業(yè)高效、協(xié)同支持的后端團(tuán)隊(duì)； 8.?快樂(lè)的工作氛圍，美好的歡朋體驗(yàn)。

1、完成集團(tuán)下達(dá)的經(jīng)營(yíng)指標(biāo)，并保證各相關(guān)決議的貫徹落實(shí)（含全年經(jīng)營(yíng)業(yè)績(jī)指標(biāo)）。 ?2、負(fù)責(zé)酒店系統(tǒng)運(yùn)轉(zhuǎn)的模式化工作，執(zhí)行集團(tuán)的各項(xiàng)決議。建立健全酒店組織系統(tǒng)，使之合理化、精簡(jiǎn)化、效率化，協(xié)調(diào)各部門(mén)及下屬之間的關(guān)系，創(chuàng)造一個(gè)高效率運(yùn)行的酒店工作系統(tǒng)。 ?3、 主導(dǎo)品牌形象升級(jí)，整合新媒體（如抖音、小紅書(shū)、微博、KOL）進(jìn)行品牌傳播，提升市場(chǎng)滲透率。? ?4、重點(diǎn)負(fù)責(zé)市場(chǎng)營(yíng)銷工作，設(shè)計(jì)多元化營(yíng)銷策略，包括會(huì)員體系搭建、精準(zhǔn)客群營(yíng)銷（如高凈值人群、定制化度假體驗(yàn)），通過(guò)數(shù)據(jù)分析優(yōu)化渠道投放效率。統(tǒng)籌線上營(yíng)銷活動(dòng)（如直播預(yù)售、內(nèi)容種草），結(jié)合OTA平臺(tái)與私域流量運(yùn)營(yíng)提升轉(zhuǎn)化率。 ?5、每日查閱酒店經(jīng)營(yíng)狀況報(bào)表，發(fā)現(xiàn)問(wèn)題及時(shí)采取積極有效措施予以解決，負(fù)責(zé)對(duì)酒店日常經(jīng)營(yíng)活動(dòng)進(jìn)行檢查、協(xié)調(diào)，發(fā)現(xiàn)問(wèn)題及時(shí)處理。遇重大問(wèn)題及時(shí)向集團(tuán)匯報(bào)并提供解決問(wèn)題的方案。6、建立全流程高端服務(wù)體系，從預(yù)定到離店打造沉浸式度假體驗(yàn)，重點(diǎn)管控私密性、個(gè)性化服務(wù)。 ?7、定期分析客戶反饋，通過(guò)數(shù)字化工具優(yōu)化服務(wù)觸點(diǎn)，保持OTA網(wǎng)評(píng)分在4.7以上。? 【崗位要求】 ?1、 本科及以上學(xué)歷，相關(guān)管理專業(yè)。8年以上高端酒店總經(jīng)理管理經(jīng)驗(yàn)，其中3年以上營(yíng)銷總監(jiān)或市場(chǎng)VP經(jīng)歷；? 2、主導(dǎo)過(guò)品牌重塑或新媒體營(yíng)銷項(xiàng)目； 主導(dǎo)過(guò)千萬(wàn)級(jí)新媒體營(yíng)銷活動(dòng)，如跨界聯(lián)名、沉浸式體驗(yàn)活動(dòng)； ?3、成功操盤(pán)至少2個(gè)度假酒店開(kāi)業(yè)籌備或新媒體營(yíng)銷項(xiàng)目

【崗位職責(zé)】 1. 維護(hù)公司形象，積極提高服務(wù)意識(shí)； 2. 協(xié)助總經(jīng)理確立酒店的經(jīng)營(yíng)計(jì)劃（月.季.年）.發(fā)展規(guī)劃及經(jīng)營(yíng)方針，制定酒店的經(jīng)營(yíng)管理目標(biāo)，配合總經(jīng)理做好酒店的經(jīng)營(yíng)管理工作； 3. 按照酒店經(jīng)營(yíng)和服務(wù)的規(guī)范要求及質(zhì)量標(biāo)準(zhǔn)，協(xié)助總經(jīng)理制定完善酒店的各項(xiàng)規(guī)章制度，建立健全內(nèi)部組織系統(tǒng)，協(xié)調(diào)各部門(mén)關(guān)系，建立內(nèi)部合理而有效的運(yùn)行機(jī)制； 4. 協(xié)助總經(jīng)理做好酒店的市場(chǎng)拓展.人力資源開(kāi)發(fā)和計(jì)劃財(cái)務(wù)工作； 5. 協(xié)助總經(jīng)理做好酒店的安全管理，切實(shí)抓好酒店的安全生產(chǎn).食品衛(wèi)生和治安.消防管理工作； 6. 協(xié)助總經(jīng)理做好酒店資產(chǎn)管理，控制酒店?duì)I銷成本，減少浪費(fèi)，提高經(jīng)濟(jì)效益； 7. 負(fù)責(zé)重要客人的接待工作，保持與社會(huì)各界的廣泛聯(lián)系，塑造企業(yè)良好的內(nèi).外部形象； 8. 協(xié)助總經(jīng)理做好酒店的行政及后勤管理工作，重點(diǎn)抓好固定資產(chǎn)的維護(hù)保養(yǎng).更新和能源管理工作； 9. 協(xié)助總經(jīng)理完成公司下達(dá)的各項(xiàng)指標(biāo)，負(fù)責(zé)檢查酒店以崗位責(zé)任制為起點(diǎn)的《政策與程序》等管理制度的落實(shí)執(zhí)行情況； 10. 協(xié)助總經(jīng)理建立酒店與客戶.供應(yīng)商.合作伙伴.上級(jí)主管.政府機(jī)構(gòu).金融機(jī)構(gòu).媒體等部門(mén)間順暢的渠道； 11. 建立酒店內(nèi)部良好的溝通渠道，協(xié)調(diào)各部門(mén)關(guān)系； 12. 營(yíng)造企業(yè)文化氛圍，塑造和強(qiáng)化酒店客觀價(jià)值； 13. 負(fù)責(zé)酒店員工隊(duì)伍建設(shè)，培養(yǎng).選拔中高層管理人員和優(yōu)秀員工； 14. 協(xié)助總經(jīng)理處理酒店重大突發(fā)事件； 15. 協(xié)助總經(jīng)理監(jiān)督.控制經(jīng)營(yíng)計(jì)劃的實(shí)施過(guò)程； 16. 按時(shí)完成上級(jí)領(lǐng)導(dǎo)交辦的其它工作。 【任職要求】 1.教育背景 大學(xué)本科以上學(xué)歷，旅游管理、市場(chǎng)營(yíng)銷等相關(guān)專業(yè)；年齡32-42歲，能用英語(yǔ)進(jìn)行工作交流的優(yōu)先。 2.基本素質(zhì) ① 認(rèn)同公司的企業(yè)文化和經(jīng)營(yíng)理念，有大局觀 ② 有高度的責(zé)任心、事業(yè)心和執(zhí)行力 ③ 有現(xiàn)代星級(jí)酒店的管理經(jīng)驗(yàn) 3.工作經(jīng)驗(yàn)：具有3年以上星級(jí)酒店駐店總監(jiān)及以上崗位管理經(jīng)驗(yàn)； 4.技能技巧 ① 通曉星級(jí)酒店市場(chǎng)營(yíng)銷、賓客及餐飲服務(wù)、內(nèi)部管理及相關(guān)專業(yè)知識(shí)。 ② 熟悉星級(jí)酒店服務(wù)、運(yùn)營(yíng)管理規(guī)程，酒店內(nèi)控管理體系及計(jì)劃管理方案的制定與實(shí)際操作。 ③ 具有扎實(shí)的酒店基礎(chǔ)業(yè)務(wù)能力。 5.服務(wù)態(tài)度 ①忠于職守、愛(ài)崗敬業(yè)、廉潔自律 ②具有較高的職業(yè)道德水平 ③具有較強(qiáng)的理解判斷能力、組織協(xié)調(diào)能力、決策能力及業(yè)務(wù)實(shí)施能力 ④關(guān)心團(tuán)隊(duì)成長(zhǎng)，坦誠(chéng)、正直、活力、激情，具有強(qiáng)烈的責(zé)任感、榮譽(yù)感和使命感。