1, according to the business budget, reasonable organization and arrangement of personnel and materials, sure Keep the store up and running. Finished Business objectives;
根據(jù)營(yíng)業(yè)預(yù)算及餐廳就餐人數(shù),合理組織安排人員、物料,確保部門(mén)工作正常運(yùn)轉(zhuǎn),完成餐廳服務(wù)工作;
2、according to the store staffing, recruitment, training, scheduling, etc Work, do a good job of staff management High team morale, low turnover rate;
根據(jù)門(mén)店人員編制,做好招募、培訓(xùn)、排班等工作,做好員工管理提高團(tuán)隊(duì)士氣,降低離職率;
3、Implement, supervise and improve the service standards of each position in the store
Operation process;
執(zhí)行、督導(dǎo)、提高部門(mén)各崗位的服務(wù)標(biāo)準(zhǔn)和操作流程;
4、maintain good contact with the company's functional management departments, on time
Submit all kinds of financial personnel and other documents Pieces;Correctly, timely and properly handle customer complaints in store operation
And other emergencies;
正確、及時(shí)、妥善處理酒店?duì)I運(yùn)中顧客投訴和其他突發(fā)事件與公司各職能管理部門(mén)保持良好聯(lián)系,按時(shí)上交各類(lèi)財(cái)務(wù)人事等文件;
5、 Correctly, timely and properly handle customer complaints in store operation
And other emergencies;
正確、及時(shí)、妥善處理門(mén)店?duì)I運(yùn)中顧客投訴和其他突發(fā)事件;