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  • 南陽 | 5年以上 | 大專 | 提供食宿

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    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 年度旅游
    • 人性化管理
    • 包吃包住
    • 五險+全勤獎
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 07-03
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    【崗位職責(zé)】 1、全面負(fù)責(zé)餐飲部的日常運營管理工作,包括餐廳、宴會、酒吧等區(qū)域的運營監(jiān)督與服務(wù)質(zhì)量把控; 2、制定并執(zhí)行餐飲部年度、季度、月度經(jīng)營計劃,確保完成營收及利潤目標(biāo); 3、優(yōu)化餐飲服務(wù)流程,提升客戶滿意度,處理客人投訴及突發(fā)事件; 4、負(fù)責(zé)餐飲部成本控制,包括食材采購、庫存管理及人力成本優(yōu)化; 5、監(jiān)督食品安全與衛(wèi)生標(biāo)準(zhǔn)執(zhí)行,確保符合國家相關(guān)法規(guī)及酒店要求; 6、負(fù)責(zé)餐飲部員工培訓(xùn)、排班及績效考核,提升團(tuán)隊專業(yè)水平與服務(wù)意識; 7、策劃并執(zhí)行餐飲促銷活動,提升酒店餐飲品牌影響力及市場競爭力; 8、與其他部門(如前廳部、市場部)協(xié)調(diào)合作,確保酒店整體服務(wù)品質(zhì)。 【崗位要求】 1、具備較強的餐飲管理能力,熟悉酒店餐飲運營模式及服務(wù)流程; 2、優(yōu)秀的團(tuán)隊領(lǐng)導(dǎo)與溝通協(xié)調(diào)能力,能有效激勵員工并處理突發(fā)問題; 3、具備成本控制意識及數(shù)據(jù)分析能力,能制定合理的經(jīng)營策略; 4、對食品安全、衛(wèi)生標(biāo)準(zhǔn)及行業(yè)法規(guī)有深入了解; 5、具備較強的市場敏感度,能根據(jù)市場需求調(diào)整餐飲服務(wù)策略; 6、能適應(yīng)高強度工作,具備良好的抗壓能力及服務(wù)意識; 7、有酒店或高端餐飲行業(yè)管理經(jīng)驗者優(yōu)先。
  • 南陽 | 5年以上 | 本科 | 提供食宿

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    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 年度旅游
    • 人性化管理
    • 包吃包住
    • 五險+全勤獎
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 07-03
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    【崗位職責(zé)】 1、 在每個主要控制領(lǐng)域下有一個對總體目標(biāo)的簡要說明,接下來是更加詳細(xì)的關(guān)于角色和責(zé)任的說明; 2、財務(wù)會計和控制; 3、在健康的控制環(huán)境中實踐最佳的財務(wù)會計流程; 4、全面管理酒店會計記錄和財務(wù)報告以確認(rèn)符合公司,業(yè)主,法規(guī)和財政要求及時間要求; 5、如適用上述必須包括酒店國際的分公司或子公司的賬務(wù); 6、確認(rèn)資產(chǎn)負(fù)債表真實反映酒店的資產(chǎn)和負(fù)債、 資產(chǎn)負(fù)債表必須定期審查及進(jìn)行所有賬戶的調(diào)節(jié); 7、確認(rèn)遵循酒店全球的管理協(xié)議,以及所有業(yè)主/租賃協(xié)議; 8、維護(hù)一個內(nèi)部控制的重點系統(tǒng),這將提供一個有效的及的對酒店資產(chǎn),負(fù)債,收入和成本的全面控制、 確保遵循公司政策; 9、代表經(jīng)營者和業(yè)主,保持對酒店資產(chǎn),負(fù)債,收入和支出的控制,并對酒店的財務(wù)業(yè)績提供管理,領(lǐng)導(dǎo)和負(fù)責(zé); 10、確保遵循法律和稅收政策并保持足夠的保險保障、管理養(yǎng)老金計劃,在適用情況下確保有足夠的會計,精算和法律控制; 11、確保為進(jìn)口,貨幣轉(zhuǎn)移和酒店營運(酒吧,俱樂部,娛樂場所等)業(yè)務(wù)獲得有效的許可證和執(zhí)照、 負(fù)責(zé)保管和更新所有會影響酒店的財務(wù)狀況的契約和合同; 12、與內(nèi)部和外部審計聯(lián)絡(luò)合作、 確保有效的酒店審計程序已到位,并在必要時及時糾正、 特別強調(diào)確保所有的營業(yè)收入被記錄、使用月度控制檢查單, 必要時進(jìn)行階段性自我審計; 13、開發(fā)財務(wù)會計和控制程序的最佳實踐、 財務(wù)報告和控制需持續(xù)審查和發(fā)展的領(lǐng)域,以達(dá)到影響和效率最大化、管理報告; 14、專注,創(chuàng)新和平衡報告以激勵管理行動; 15、制定高質(zhì)量的,及時準(zhǔn)確的管理信息和績效衡量、報告應(yīng)發(fā)人深省及面向行動、實施報告應(yīng)包含關(guān)鍵性能指標(biāo)的基準(zhǔn),定義和衡量指標(biāo),并采用平衡記分卡。 報告應(yīng)不僅反映酒店的歷史業(yè)績,并應(yīng)反映外部及今后的內(nèi)容、確保公司報告及時和正確。確保所有公司報告與內(nèi)部一致的,尤其是HLBFS報告,管理報告,營運趨勢報告,逐步轉(zhuǎn)換報告,損益表,資產(chǎn)負(fù)債表和現(xiàn)金流報告與試算平衡表調(diào)節(jié)、 維持每月進(jìn)行這些調(diào)節(jié)的依據(jù); 16、營業(yè)支持為經(jīng)營提供最高標(biāo)準(zhǔn)的財務(wù)和商業(yè)支持,為酒店總經(jīng)理和團(tuán)隊提供關(guān)于財務(wù)和商業(yè)事項的支持 【崗位要求】 1、本科以上或同等學(xué)歷 2、至少5年相關(guān)崗位經(jīng)驗
  • 全國 | 10年以上 | 大專 | 提供食宿

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    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 午餐補貼
    • 五險一金
    • 技能培訓(xùn)
    • 節(jié)日禮物
    有限服務(wù)中檔酒店 | 1000-2000人
    發(fā)布于 07-03
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    卓越雇主
    卓越雇主
    工作職責(zé): 1、負(fù)責(zé)希爾頓歡朋酒店的前期籌備及后期運營管理工作; 2、指導(dǎo)銷售,參與制定酒店銷售預(yù)算,擬定酒店營銷計劃; 3、對于酒店的發(fā)展和營業(yè)額的提高提出可行性操作的建議,以最大的可能提高酒店贏利; 4、具有良好溝通,協(xié)調(diào)能力及服務(wù)意識; 5、熟悉中端及以上酒店運營管理,具有戰(zhàn)略制定與實施能力,以及敏銳的市場感知及客戶開發(fā)能力; 6、建立符合歡朋的團(tuán)隊,有效的傳播歡朋精神。 任職資格: 1、32-42歲,男女不限; 2、3年中端及以上酒店總經(jīng)理管理經(jīng)驗或3年以上高星級總監(jiān)管理經(jīng)驗; 3、既往酒店RevPAR≥300,攜程點評≥4.8優(yōu)先; 4、工作穩(wěn)定,業(yè)績優(yōu)良,有過國際品牌酒店經(jīng)驗者優(yōu)先; 5、可接受全國派遣。 我們提供的福利與機會: 1.?按標(biāo)準(zhǔn)薪資繳納五險一金,集團(tuán)提供個人標(biāo)準(zhǔn)商業(yè)醫(yī)療保險; 2.?希爾頓歡朋(中國)總經(jīng)理培訓(xùn)賦能; 3.?歡朋快樂大學(xué)的高效能、全方位培育; 4.?“一梯兩線”的多維度晉升成長機制; 5.?入職滿一年享品牌標(biāo)準(zhǔn)帶薪年假、法定節(jié)假日; 6.?豐富的“歡朋快樂日”文化體驗活動; 7.?為總經(jīng)理提供專業(yè)高效、協(xié)同支持的后端團(tuán)隊; 8.?快樂的工作氛圍,美好的歡朋體驗。
  • 全國 | 10年以上 | 大專 | 食宿面議

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    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國際高端酒店/5星級 | 1-49 人
    發(fā)布于 07-03
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    Pre-opening project in?Yangtze River Delta 長三角地區(qū)籌備酒店項目預(yù)備人才 Langham Hospitality Group?(LHG) is a global hotel company with properties located in major cities and four continents under?The Langham Hotels and Resorts?and?Cordis Hotels and Resorts?brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Key Responsibilities: - Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share; - Produce the Annual Revenue Plan, Marketing Budgets and Forecasts; - Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.; - Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media; - Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs; - Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects; - Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. Qualifications: · Luxury Hospitality segment experience will be preferred. ·?3+ years as Director of Sales & Marketing at international hotels. · Pre-opening experience will be preferred. ·?Strong interpersonal skills & leadership. ·?Good knowledge of Revenue Management. ·?Achieves goals and objectives and manages with regular performance checks. ·?Fluent written & spoken English. . Familiar with Yangtze River Delta market will be highly advantageous.
  • 全國 | 8年以上 | 本科 | 食宿面議

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    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國際高端酒店/5星級 | 1-49 人
    發(fā)布于 07-03
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    Pre-opening Project 籌備酒店項目 Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts,Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: 1. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the hotel. 2. Develop manpower budget and ensure manpower is under control within the manning established. 3. Maintain harmonious employee relations and an environment conductive to top performance. 4. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. 5. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the hotel. 6. Be responsible for recruitment of all levels of positions. 7. Ensure career development policies and implements career paths for colleagues. 8. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. 9. Ensure all Learning & Development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Qualifications: 1. Luxury Hospitality segment experience will be preferred. 2. 2+ years as Director of Human Resources at international hotels. 3. Ability to understand a variety of industrial issues and develop strategic business plans. 4. Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required. 5. Problem solving ability on both operational and/or strategic areas. 6. Strong interpersonal skills & leadership. 7. Fluent written & spoken English.
  • 全國 | 10年以上 | 本科 | 提供食宿

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    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國際高端酒店/5星級 | 1-49 人
    發(fā)布于 07-03
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    Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required
  • 全國 | 8年以上 | 大專 | 食宿面議

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    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國際高端酒店/5星級 | 1-49 人
    發(fā)布于 07-03
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    Pre-opening project in Yangtze River Delta 長三角地區(qū)籌備酒店項目預(yù)備人才 Food & Beverage background is preferred Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel. Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas. Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and?inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality. Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.????? Luxury Hospitality segment experience will be preferred. 2.? ? ? 3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.????? Ability to understand a variety of industrial issues and develop strategic business plans. 5.????? Problem solving ability on both operational and/or strategic areas. 6.????? Strong interpersonal skills & leadership. 7.????? Fluent written & spoken English. 8.? ? ? Pre-opening experience is preferred.
  • 全國 | 5年以上 | 大專

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    • 包吃包住
    • 技能培訓(xùn)
    • 大公司大平臺
    • 帶薪年假
    • 管理規(guī)范
    • 節(jié)日禮物
    • 崗位晉升
    • 五險一金
    • 年底雙薪
    • 人性化管理
    有限服務(wù)中檔酒店 | 2000人以上
    發(fā)布于 06-27
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    卓越雇主
    卓越雇主
    【崗位職責(zé)】 1、全面負(fù)責(zé)中高端麗柏品牌 酒店運營管理工作;? 2、執(zhí)行公司產(chǎn)品、對客服務(wù)、品牌、價格等標(biāo)準(zhǔn),根據(jù)公司要求,監(jiān)控分店服務(wù)質(zhì)量,及時處理賓客投訴和意見,提升賓客滿意度,增進(jìn)客戶體驗感受;? 3、組建團(tuán)隊,帶領(lǐng)酒店全體員工共同努力完成酒店的各項經(jīng)營管理指標(biāo);? 4、與投資人保持良好關(guān)系,處理并解決好投資人對酒店經(jīng)營管理的訴求;? 5、推廣分店品牌和維護(hù)品牌形象,保障分店及品牌的良好口碑。 【任職資格】? 1、2年以上中高端酒店或5年以上中端及以下酒店從業(yè)經(jīng)驗,熟悉酒店整體運營及管理; 2、熟悉酒店管理,熟悉餐廳的運營管理;? 3、善于團(tuán)隊建設(shè)和成本控制,良好的溝通能力;? 4、具備強效的執(zhí)行力、協(xié)調(diào)能力、創(chuàng)新能力和危機處理能力;? 5、熱愛生活,熱愛旅行,自身擁有美好的生活方式,熱愛實踐并不斷學(xué)習(xí)和創(chuàng)造生活美學(xué)。 【需求地點】陜西、甘肅、青海、寧夏、新疆
  • 全國 | 10年以上 | 學(xué)歷不限 | 提供食宿

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    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 午餐補貼
    • 五險一金
    • 技能培訓(xùn)
    • 節(jié)日禮物
    有限服務(wù)中檔酒店 | 1000-2000人
    發(fā)布于 06-25
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    卓越雇主
    卓越雇主
    工作地點:北京、江蘇、西安 崗位職責(zé) 一.按照麗芮酒店中國區(qū)總部的標(biāo)準(zhǔn)來全面負(fù)責(zé)酒店經(jīng)營(從籌建到運營),并承擔(dān)與業(yè)主溝通的職能,確??偛繕?biāo)準(zhǔn)完整的落地執(zhí)行。 二、達(dá)成經(jīng)營指標(biāo): 1. 市場開發(fā)和客戶維護(hù),確保酒店的平均房價,出租率等達(dá)到預(yù)期目標(biāo); 2. 根據(jù)季節(jié)性變化和酒店周邊市場環(huán)境,制定確實有效的經(jīng)營策略并執(zhí)行; 三、內(nèi)部管控: 1. 嚴(yán)審查酒店各項成本費用支出,并督導(dǎo)酒店節(jié)能工作,確保酒店的運營成本和費用得到合理控制,達(dá)到預(yù)期的考核指標(biāo); 2. 貫徹執(zhí)行公司總部的統(tǒng)一質(zhì)量標(biāo)準(zhǔn),確保服務(wù)、衛(wèi)生質(zhì)量達(dá)到預(yù)定要求; 3. 督導(dǎo)酒店安全工作及設(shè)備維護(hù),保障酒店正常運營有序運轉(zhuǎn); 任職要求: 1、15年以上酒店行業(yè)工作經(jīng)驗,3年高端品牌酒店以上酒店總經(jīng)理管理經(jīng)驗;國際聯(lián)號高星級酒店及國內(nèi)知名全服務(wù)酒店優(yōu)先; 2、任職酒店全年攜程點評≥4.8優(yōu)先
  • 全國 | 5年以上 | 本科

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    國際高端酒店/5星級 | 2000人以上
    發(fā)布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國 | 5年以上 | 學(xué)歷不限

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    國際高端酒店/5星級 | 2000人以上
    發(fā)布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment ? Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. ? Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. ? Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. ? Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. ? Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. ? Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. ? Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. ? Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). ? Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. ? Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. ? Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. ? Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. ? Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. ? Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. ? Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. ? Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. ? Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. ? Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. ? With Project Managers, support the implementation of financial systems in the hotel. ? With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. ? Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. ? Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. ? Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. ? Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. ? Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. ? Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. ? Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. ? Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. ? Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. ? Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. ? Manage the formulation, review and approval process for budgeting within the hotel. ? Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. ? Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. ? Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. ? Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. ? Establish and maintain good employee relations within the Finance department. ? Aim to maximize efficiency in the accounting department and optimum staffing levels. ? Recognize that a highly organized Accounts office is often a sign of an efficient department. ? Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. ? Lead and motivate the team to high levels of performance. ? Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. ? Both the Director of Finance and Assistant Financial Controller should have a personal development plan. ? Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control ? Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. ? Maximize interest earnings and minimize interest expense. ? Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. ? Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. ? The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. ? It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. ? The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. ? It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base ? Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. ? Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. ? Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. ? Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 全國 | 10年以上 | 本科

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    國際高端酒店/5星級 | 2000人以上
    發(fā)布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!
  • 全國 | 8年以上 | 本科

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    國際高端酒店/5星級 | 2000人以上
    發(fā)布于 06-19
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    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!
  • 全國 | 5年以上 | 大專 | 提供食宿

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    • 五險一金
    • 帶薪年假
    • 包吃包住
    • 員工旅游
    • 節(jié)日福利
    • 崗位晉升
    • 年底雙薪
    • 年度旅游
    • 節(jié)日禮物
    有限服務(wù)中檔酒店 | 1000-2000人
    發(fā)布于 06-17
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    店長崗位職責(zé): 1、按照公司標(biāo)準(zhǔn),全面提高酒店的管理水平及服務(wù)質(zhì)量,創(chuàng)造良好的經(jīng)濟(jì)效益和社會效益; 2、監(jiān)督貫徹執(zhí)行酒店經(jīng)營方向和管理目標(biāo); 3、關(guān)注市場動向,確保酒店營業(yè)收入穩(wěn)定增長; 4、詳細(xì)閱讀和分析報表,檢查營業(yè)計劃的完成情況,并采取對策,保證本店營業(yè)順利進(jìn)行; 5、嚴(yán)格控制成本費用,保證利潤最大化; 6、對酒店進(jìn)行日常的管理工作,協(xié)調(diào)酒店各部門的配合,促進(jìn)各部門的溝通,保持高效率完成工作,建設(shè)團(tuán)結(jié)、合作、與創(chuàng)新的企業(yè)團(tuán)隊和敬業(yè)愛店不斷進(jìn)取的企業(yè)文化等。 崗位要求: 1、大專及以上學(xué)歷,溝通表達(dá)能力強,年齡25-40歲,熟悉OTA、新媒體運營管理,具備高效執(zhí)行力; 2、經(jīng)驗要求: A.8年及以上酒店工作經(jīng)驗(2年以上星級酒店工作經(jīng)驗+3年以上連鎖型酒店店長工作經(jīng)驗) B.3年以上中端連鎖型酒店店長工作經(jīng)驗(有全季.亞朵.歡朋.維也納.麗楓.桔子水晶等中高端連鎖酒店的可優(yōu)先考慮) C.2年以上掛牌四星級以上酒店總經(jīng)理工作經(jīng)驗(必須是掛牌四星級以上酒店) D.銷售出身的單體酒店3年以上總經(jīng)理工作經(jīng)驗 E.過往經(jīng)歷中有連鎖酒店的籌建店經(jīng)驗和銷售管理經(jīng)驗優(yōu)先考慮 F.攜程評分不低于4.8分;RP不低于230元 3、服從公司統(tǒng)一工作區(qū)域調(diào)配(至少三個省級區(qū)域)。 4、熟悉酒店運營管理及地方相關(guān)政策法規(guī),認(rèn)同企業(yè)文化和企業(yè)價值觀。
  • 全國 | 5年以上 | 大專 | 提供食宿

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    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 包吃包住
    • 節(jié)日禮物
    國內(nèi)高端酒店/5星級 | 2000人以上
    發(fā)布于 06-14
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    1、制定并執(zhí)行酒店人力資源戰(zhàn)略和計劃,確保其與酒店的戰(zhàn)略目標(biāo)和業(yè)務(wù)需求相符合。 2、負(fù)責(zé)員工招聘、培訓(xùn)、績效管理、薪資福利等方面的策略和計劃,并推動其落實。 3、監(jiān)督和支持員工發(fā)展和職業(yè)規(guī)劃,為員工提供必要的培訓(xùn)和發(fā)展機會。 4、建立和維護(hù)良好的勞動關(guān)系,處理員工投訴和糾紛,確保員工對公司的忠誠度和滿意度。 5、負(fù)責(zé)部門內(nèi)各項管理,包括預(yù)算計劃、重點方向等重點管理。 6、負(fù)責(zé)對內(nèi)外的聯(lián)系,對內(nèi)實際匯報并落實工作;對外界積極主動接待聯(lián)系。
  • 全國 | 5年以上 | 大專 | 提供食宿

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    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 包吃包住
    • 節(jié)日禮物
    國內(nèi)高端酒店/5星級 | 2000人以上
    發(fā)布于 06-11
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    崗位職責(zé):? 1.全權(quán)負(fù)責(zé)處理酒店的一切事務(wù),完成酒店所確定的各項目標(biāo);制定酒店經(jīng)營目標(biāo)和管理發(fā)展方向,保證經(jīng)營業(yè)務(wù)順利進(jìn)行; 2.協(xié)調(diào)內(nèi)、外部關(guān)系,使酒店有一個高效率的工作團(tuán)隊;抓好重要客人的接待工作,塑造酒店良好的內(nèi)、外部交流溝通; 3.制定有效的激勵政策和適合店情的考核標(biāo)準(zhǔn); 4.抓好酒店員工隊伍建設(shè)和人才培養(yǎng)工作,全面提高酒店員工的素質(zhì); 5.負(fù)責(zé)酒店年度預(yù)算與決策的編制,嚴(yán)格控制酒店的經(jīng)營成本和開支,檢查分析每月營業(yè)情況; 6.全面負(fù)責(zé)酒店的安全管理,有重點地定期巡視公眾場所及各部門工作情況,檢查或抽查服務(wù)質(zhì)量。 任職資格:? 1.45歲以內(nèi)(45歲以上不考慮),大專及以上學(xué)歷; 2.5-10年酒店管理工作經(jīng)驗,最少5年以上同等崗位工作經(jīng)歷;具備全服務(wù)酒店總經(jīng)理經(jīng)驗 3.熟悉酒店項目運營管理,能夠領(lǐng)導(dǎo)團(tuán)隊搭建起酒店項目的運營管理體系;? 4.具備良好的執(zhí)行能力,較高層面的系統(tǒng)化管理思維,極強的信息統(tǒng)合及分析判斷能力,極強的資源整合和運用能力。 薪資:面議。
  • 全國 | 10年以上 | 大專

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    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 午餐補貼
    • 領(lǐng)導(dǎo)好
    • 年底雙薪
    • 包吃包住
    • 人性化管理
    • 管理規(guī)范
    國內(nèi)高端酒店/5星級 | 2000人以上
    發(fā)布于 06-09
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    卓越雇主
    卓越雇主
    崗位職責(zé): 1、協(xié)助總經(jīng)理確?酒店的經(jīng)營管理?針、發(fā)展?向、組織機構(gòu)和完善酒店的?遠(yuǎn)規(guī)劃及年度經(jīng)營計劃; 2、協(xié)助總經(jīng)理制定、執(zhí)行、監(jiān)管酒店的各項財務(wù)與運營計劃; 3、執(zhí)行總經(jīng)理的各項要求,協(xié)助總經(jīng)理處理酒店的運作及經(jīng)營,執(zhí)行酒店各項決議,完成總經(jīng)理做出的經(jīng)營計劃及總經(jīng)理分配的各項具體任務(wù); 4、負(fù)責(zé)的部門整體能力水平提升,了解客戶需求,走在市場前沿,引領(lǐng)酒店產(chǎn)品升級,創(chuàng)新; 5、了解賓客服務(wù)和運營中的潛在需求,以便及時發(fā)現(xiàn)服務(wù)標(biāo)準(zhǔn)的問題,制定并實施改進(jìn)措施,推動賓客滿意度不斷提高,能夠與客戶進(jìn)行互動,獲取反饋并建立良好的關(guān)系; 6、檢查酒店各項管理制度、工作決策及服務(wù)程序的貫徹落實,協(xié)調(diào)各部門關(guān)系,確保酒店各項工作正常運轉(zhuǎn); 7、組織協(xié)調(diào)與各部門的協(xié)同配合,確保酒店的各項服務(wù)產(chǎn)品符合顧客的需求并滿意; 8、對酒店的日常運行、服務(wù)質(zhì)量及員工的工作紀(jì)律標(biāo)準(zhǔn)方面存在的問題進(jìn)行督導(dǎo),使之達(dá)到酒店要求; 9、掌握酒店日常經(jīng)營情況,根據(jù)總經(jīng)理提出的酒店長遠(yuǎn)規(guī)劃和年度計劃,對酒店的經(jīng)營管理和企業(yè)發(fā)展問題提供決策性建議和意見; 10、協(xié)助總經(jīng)理加強對分管部門管理干部管理技能和服務(wù)技能的培訓(xùn)工作,打造高水平的管理隊伍; 11、總經(jīng)理外出時,代表總經(jīng)理主持酒店每天例會,參與并最終確定決策; 12、主持處理酒店發(fā)生的各類緊急事件,處理客人重大投訴,確保經(jīng)營活動的正常運行。 任職要求: 1、大學(xué)??埔陨蠈W(xué)歷,具備優(yōu)秀酒店運營工作經(jīng)驗管理者,具有5年以上五星級酒店相關(guān)管理工作經(jīng)驗; 2、熟悉酒店各部門服務(wù)標(biāo)準(zhǔn)及管理流程,善于成本控制; 3、通曉酒店各部門的經(jīng)營管理工作,尤其是客房,餐飲,前廳等關(guān)鍵職能,理解酒店的管理機制和程序; 4、有良好的團(tuán)隊意識和領(lǐng)導(dǎo)能力; 5、具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊建設(shè)能力,事業(yè)心強。
  • 全國 | 5年以上 | 本科

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    國際高端酒店/5星級 | 2000人以上
    發(fā)布于 06-09
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國 | 5年以上 | 大專 | 食宿面議

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    • 帶薪年假
    • 包吃包住
    • 技能培訓(xùn)
    • 崗位晉升
    • 員工生日禮物
    • 人性化管理
    • 社保
    國內(nèi)高端酒店/5星級 | 2000人以上
    發(fā)布于 06-05
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    所屬部門:遠(yuǎn)洲集團(tuán)_財務(wù)管理中心_下屬酒店財務(wù)負(fù)責(zé)人 近期工作地點:江浙滬 分子酒店 崗位職責(zé): 一、財務(wù)管理和控制職責(zé) 1、在集團(tuán)領(lǐng)導(dǎo)下貫徹執(zhí)行國家經(jīng)濟(jì)政策、財經(jīng)紀(jì)律。嚴(yán)格執(zhí)行酒店所制定的財務(wù)管理和會計核算標(biāo)準(zhǔn)。 2、監(jiān)督財務(wù)管理系統(tǒng)和控制程序的實施。 3、正確反映酒店的經(jīng)營業(yè)績。 4、做好酒店的財務(wù)、物資的有效管理。 二、酒店營運管理和控制職責(zé) 1、根據(jù)集團(tuán)決策,分析市場供求關(guān)系,制定酒店年度預(yù)算,監(jiān)督經(jīng)營預(yù)算的實際費用及分析經(jīng)營的執(zhí)行情況。 2、組織資金籌措,監(jiān)督資金使用。 3、根據(jù)營運需要,合理安排和控制資金使用。 4、編制資金流動表,及時掌握資金動向。 5、加速資金回放。 三、經(jīng)營及財務(wù)管理的評價職責(zé)。 運用各種對比分析的方法,對酒店的經(jīng)營成果以及財務(wù)管理進(jìn)行評價,為酒店的經(jīng)營決策提供資料。 四、會計年度審計職責(zé)。 完成每年酒店的帳目及反映酒店經(jīng)營成果的報表并報集團(tuán)審核。 五、行政管理 1、協(xié)調(diào)各部門之間的關(guān)系,配合營業(yè)部門工作的開展。 2、處理財務(wù)內(nèi)部的各項工作。 3、協(xié)調(diào)外界有關(guān)方面的關(guān)系,做好與政府、銀行、稅務(wù)等部門的聯(lián)系。 六、人事管理:按照所制定的財務(wù)管理系統(tǒng)及控制程序?qū)T工進(jìn)行業(yè)務(wù)培訓(xùn)及財務(wù)體系團(tuán)隊搭建。 七、其他日常事務(wù)。 任職資格: 1、五年以上酒店財務(wù)工作經(jīng)驗,其中三年以上五星級酒店財務(wù)經(jīng)理崗位工作經(jīng)驗; 2、財會、金融、經(jīng)濟(jì)、管理等相關(guān)專業(yè)本科以上學(xué)歷,會計師資格,具有注冊會計師資格者優(yōu)先; 3、熟悉國家稅務(wù)等相關(guān)法律法規(guī)、稅務(wù)籌劃及相關(guān)稅務(wù)處理; 4、較強的預(yù)算編制、財務(wù)核算、財務(wù)分析和控制能力; 5、良好的組織、協(xié)調(diào)、溝通能力和團(tuán)隊協(xié)作精神,能承受較大工作壓力; 6、熟練使用金蝶財務(wù)軟件及相關(guān)辦公軟件。
  • 開封 | 5年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 人性化管理
    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 06-03
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    一、食材管理 采購協(xié)助與驗收根據(jù)酒店餐飲的營業(yè)情況和菜品需求,精確預(yù)估食材用量,為采購部門提供詳細(xì)、準(zhǔn)確的食材采購清單,尤其對各類肉類、禽類、海鮮及蔬菜的規(guī)格、質(zhì)量和數(shù)量提出明確要求。 協(xié)同采購人員嚴(yán)格把控食材驗收環(huán)節(jié),依據(jù)酒店標(biāo)準(zhǔn)檢查食材的新鮮度、品質(zhì)和數(shù)量。拒收任何變質(zhì)、損壞或不符合標(biāo)準(zhǔn)的食材,確保進(jìn)入廚房的食材質(zhì)量上乘。 庫存管理建立并執(zhí)行科學(xué)的食材庫存管理制度,合理規(guī)劃砧板區(qū)域食材的存放,遵循先進(jìn)先出原則,防止食材積壓過期。定期盤點食材庫存,準(zhǔn)確記錄食材的出入庫情況,及時向廚師長和采購部門反饋庫存動態(tài),避免食材短缺或過剩,有效控制食材成本。二、人員管理與培訓(xùn) 工作分配與協(xié)作根據(jù)砧板崗位員工的技能水平和工作特點,合理分配日常工作任務(wù),涵蓋食材切割、配菜準(zhǔn)備等,確保各項工作高效有序進(jìn)行。 促進(jìn)砧板團(tuán)隊與廚房其他崗位(如爐灶、冷菜、面點等)的緊密協(xié)作,及時了解各崗位需求,保障食材供應(yīng)的及時性與準(zhǔn)確性,提升整體工作效率。 技能培訓(xùn)與提升針對新入職員工,制定系統(tǒng)的基礎(chǔ)培訓(xùn)計劃,包括各類食材的切割技巧、刀工手法(如切片、切絲、切丁、剁塊等)以及食材的基本處理方法。為有經(jīng)驗的員工提供進(jìn)階培訓(xùn),如精細(xì)食材切割(如制作刺身的刀法)、特色菜品配菜搭配技巧等,提升團(tuán)隊整體專業(yè)技能水平。定期組織內(nèi)部培訓(xùn)和經(jīng)驗交流活動,分享新的食材處理方法和菜品搭配理念,鼓勵員工共同學(xué)習(xí)、共同進(jìn)步。三、菜品準(zhǔn)備與質(zhì)量控制 按標(biāo)準(zhǔn)備菜嚴(yán)格依照酒店制定的菜品標(biāo)準(zhǔn)食譜和工藝要求,進(jìn)行食材的切割、腌制和配菜準(zhǔn)備工作,確保每份菜品的食材規(guī)格、用量精準(zhǔn)一致,保障菜品質(zhì)量的穩(wěn)定性。 在準(zhǔn)備特色菜品或宴會菜品時,與廚師長及其他相關(guān)崗位溝通協(xié)作,確保食材準(zhǔn)備符合特殊要求,滿足顧客個性化需求。 質(zhì)量檢查在食材切割和配菜完成后,對每一份準(zhǔn)備好的食材進(jìn)行細(xì)致檢查,查看食材的切割形狀、大小是否符合標(biāo)準(zhǔn),配菜搭配是否合理,食材有無變質(zhì)或損壞情況。對于不符合質(zhì)量要求的食材,及時安排返工處理,嚴(yán)禁不合格食材進(jìn)入烹飪環(huán)節(jié)。同時,分析問題原因,采取改進(jìn)措施,防止類似問題再次出現(xiàn)。四、安全與衛(wèi)生管理 安全操作規(guī)范對砧板崗位員工進(jìn)行全面的安全培訓(xùn),包括刀具、剁骨刀、切割機等工具和設(shè)備的正確使用方法,以及防割傷、防滑倒等安全知識與應(yīng)急處理措施。 定期檢查砧板區(qū)域的工具和設(shè)備,確保其處于安全可用狀態(tài)。發(fā)現(xiàn)刀具變鈍、設(shè)備損壞等問題,及時安排維修或更換,防止安全事故發(fā)生。 衛(wèi)生標(biāo)準(zhǔn)執(zhí)行嚴(yán)格執(zhí)行酒店和衛(wèi)生部門制定的食品衛(wèi)生標(biāo)準(zhǔn),監(jiān)督砧板區(qū)域的環(huán)境衛(wèi)生清潔工作。要求員工每餐對砧板、刀具、工作臺等進(jìn)行徹底清洗和消毒,保持工作區(qū)域整潔衛(wèi)生。督促員工遵守個人衛(wèi)生規(guī)范,如穿戴清潔的工作服、帽子、口罩,勤洗手消毒等。定期組織員工進(jìn)行健康檢查,確保員工身體健康,防止食品污染。五、成本控制 食材成本把控監(jiān)督食材的使用情況,指導(dǎo)員工合理切割和利用食材,減少邊角料浪費,提高食材利用率。例如,將食材邊角料用于制作員工餐或其他菜品的配料。 分析食材成本構(gòu)成,對于成本較高的食材,與廚師長和采購部門共同探討降低成本的方法,如尋找替代食材、優(yōu)化采購渠道等,在保證菜品質(zhì)量的前提下,有效控制食材成本。 用品成本管理合理控制砧板區(qū)域各類用品(如刀具、砧板、保鮮膜等)的使用,避免浪費。制定用品的更換周期和標(biāo)準(zhǔn),根據(jù)實際使用情況進(jìn)行采購,降低用品成本。六、溝通與協(xié)調(diào) 內(nèi)部溝通與廚房內(nèi)其他崗位主管保持密切溝通,及時了解菜品銷售情況、顧客反饋以及下一餐的菜品預(yù)訂信息,據(jù)此調(diào)整食材準(zhǔn)備計劃。 定期向廚師長匯報砧板區(qū)域的工作進(jìn)展、食材庫存情況、人員工作表現(xiàn)以及遇到的問題和困難,為廚房整體管理提供參考依據(jù)。 跨部門協(xié)作與餐廳服務(wù)部門保持良好溝通,及時獲取顧客對菜品食材的特殊要求,如食材偏好、忌口等信息,并將其準(zhǔn)確傳達(dá)給相關(guān)崗位,提升顧客滿意度。配合采購部門,根據(jù)市場食材供應(yīng)和價格波動情況,提供合理的采購建議,共同做好食材采購工作,保障食材的穩(wěn)定供應(yīng)。
  • 開封 | 5年以上 | 學(xué)歷不限 | 提供食宿

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    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 06-03
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    一、人員與培訓(xùn)管理 團(tuán)隊協(xié)作與任務(wù)分配根據(jù)酒店經(jīng)營狀況和面點間的日常工作量,科學(xué)合理地安排面點師及助手的工作任務(wù)與排班,確保在早、中、晚餐及宴會等不同時段,中式面點的制作與供應(yīng)高效有序。 促進(jìn)面點間員工與廚房其他部門的溝通協(xié)作,主動了解其他崗位需求,確保面點與其他菜品的搭配和供應(yīng)節(jié)奏相契合,提升酒店餐飲服務(wù)的整體協(xié)調(diào)性。 技能培訓(xùn)與提升針對新入職員工,制定系統(tǒng)的基礎(chǔ)培訓(xùn)方案,涵蓋中式面點制作的基本手法,如揉面、搟面、包餡、捏花等,以及各類常見面團(tuán)(如水調(diào)面團(tuán)、膨松面團(tuán)、油酥面團(tuán)等)的調(diào)制方法和特性。為有一定經(jīng)驗的員工提供進(jìn)階培訓(xùn),包括地方特色面點(如廣式早茶點心、蘇式糕點等)的制作工藝、創(chuàng)新面點菜品研發(fā)等內(nèi)容,以提升團(tuán)隊整體技術(shù)水平和創(chuàng)新能力。定期組織內(nèi)部技術(shù)交流活動,鼓勵員工分享經(jīng)驗與技巧,共同解決工作中遇到的難題,營造良好的學(xué)習(xí)氛圍。二、面點制作與質(zhì)量把控 遵循標(biāo)準(zhǔn)與規(guī)范嚴(yán)格要求團(tuán)隊成員按照酒店制定的中式面點標(biāo)準(zhǔn)食譜和操作流程進(jìn)行制作,從食材的稱量、配料的比例到制作的步驟、火候的掌握,都要精準(zhǔn)無誤,確保每一款面點的口味、口感、外形等符合酒店設(shè)定的質(zhì)量標(biāo)準(zhǔn),維護(hù)酒店面點的品牌形象。 在研發(fā)新中式面點菜品時,積極參與并協(xié)助廚師長進(jìn)行反復(fù)試驗和改良,確定最佳的食材配方、制作工藝和成品標(biāo)準(zhǔn),形成詳細(xì)的制作規(guī)范。 食材與原料管理親自參與或嚴(yán)格監(jiān)督中式面點食材與原料的采購驗收工作,確保面粉、餡料、糖、油等各類原材料的品質(zhì)優(yōu)良、新鮮安全,符合食品安全標(biāo)準(zhǔn)。對不符合質(zhì)量要求的原料,堅決予以退回。精確把控原材料的使用量,杜絕浪費現(xiàn)象。根據(jù)不同季節(jié)和市場供應(yīng)情況,合理調(diào)整原材料的采購計劃,避免因原料積壓或缺貨影響生產(chǎn)。定期對原材料的庫存進(jìn)行盤點和清理,遵循先進(jìn)先出原則,確保原材料的質(zhì)量和新鮮度。出品質(zhì)量檢查在面點出品前,對每一道面點進(jìn)行細(xì)致檢查,包括外觀的完整性、色澤的均勻度、口味的協(xié)調(diào)性以及份量的準(zhǔn)確性等。對于任何不符合質(zhì)量標(biāo)準(zhǔn)的產(chǎn)品,及時安排返工或采取補救措施,確保上桌的面點都是精品。主動收集顧客對面點的反饋意見,與服務(wù)人員保持密切溝通,了解顧客的喜好和需求變化。根據(jù)反饋信息,與團(tuán)隊成員共同分析原因,制定改進(jìn)措施,持續(xù)優(yōu)化面點的品質(zhì)和口味。三、成本控制 食材成本管理協(xié)助廚師長制定中式面點原材料的采購預(yù)算,通過與優(yōu)質(zhì)供應(yīng)商建立長期穩(wěn)定的合作關(guān)系,爭取更優(yōu)惠的采購價格,降低采購成本。同時,關(guān)注市場動態(tài),適時調(diào)整采購策略。 在保證面點質(zhì)量的前提下,優(yōu)化原材料的使用方式,提高原材料的利用率。例如,合理利用剩余面團(tuán)制作其他小吃,避免浪費。 定期分析面點菜品的成本構(gòu)成,對成本較高的品種進(jìn)行深入研究,提出切實可行的成本控制建議,如調(diào)整食材搭配、優(yōu)化制作工藝等,確保在不降低產(chǎn)品質(zhì)量的同時,有效控制食材成本。 能源與設(shè)備成本控制加強對面點間員工的節(jié)能意識培訓(xùn),制定并執(zhí)行能源使用規(guī)范,如合理設(shè)置蒸箱、烤箱、爐灶等設(shè)備的使用時間和溫度,避免能源浪費。負(fù)責(zé)中式面點制作設(shè)備(如蒸箱、烤箱、和面機、壓面機等)的日常維護(hù)與保養(yǎng)計劃制定及執(zhí)行監(jiān)督工作。定期組織員工對設(shè)備進(jìn)行清潔、檢查和簡單維修,確保設(shè)備正常運行,延長設(shè)備使用壽命,降低設(shè)備維修和更換成本。四、安全與衛(wèi)生管理 安全操作規(guī)范對中式面點間員工進(jìn)行全面的安全培訓(xùn),包括各類設(shè)備(如蒸箱、烤箱、和面機等)的正確操作方法,以及防火、防燙、防觸電等安全知識和應(yīng)急處理措施。確保每位員工都能熟練掌握并嚴(yán)格遵守安全操作規(guī)程。 定期對中式面點制作區(qū)域的設(shè)備、電路、燃?xì)夤艿赖冗M(jìn)行安全檢查,及時發(fā)現(xiàn)并排除潛在的安全隱患。如發(fā)現(xiàn)設(shè)備故障或安全問題,立即停止相關(guān)設(shè)備的使用,并安排專業(yè)人員進(jìn)行維修。 衛(wèi)生標(biāo)準(zhǔn)執(zhí)行嚴(yán)格執(zhí)行酒店和衛(wèi)生部門制定的食品衛(wèi)生標(biāo)準(zhǔn),監(jiān)督中式面點制作區(qū)域的環(huán)境衛(wèi)生清潔工作。要求員工每天對工作場地、設(shè)備、工具等進(jìn)行徹底清潔和消毒,確保工作環(huán)境干凈、整潔、衛(wèi)生。督促員工嚴(yán)格遵守個人衛(wèi)生規(guī)范,如穿戴清潔的工作服、工作帽、口罩,勤洗手消毒,定期進(jìn)行健康檢查等。嚴(yán)禁患有傳染性疾病的員工從事面點制作工作,防止食品污染。積極配合酒店和衛(wèi)生部門的衛(wèi)生檢查工作,對檢查中發(fā)現(xiàn)的問題及時整改,并制定相應(yīng)的預(yù)防措施,確保中式面點制作過程始終符合食品安全法規(guī)要求。五、溝通與協(xié)作 內(nèi)部溝通與廚房內(nèi)其他部門主管保持密切溝通與協(xié)作,如熱菜、涼菜、燒臘等部門,及時了解菜品的整體供應(yīng)情況和顧客需求變化,合理調(diào)整中式面點的制作計劃和出品時間,確保酒店餐飲服務(wù)的協(xié)調(diào)性和高效性。 定期向廚師長匯報中式面點部門的工作進(jìn)展、質(zhì)量情況、成本控制成果以及遇到的問題和困難,為廚房整體管理決策提供準(zhǔn)確、詳細(xì)的信息支持。 跨部門協(xié)作與餐廳服務(wù)部門建立良好的溝通機制,及時了解顧客對中式面點的特殊要求、反饋意見以及用餐高峰期對中式面點的需求情況,以便及時調(diào)整制作計劃和服務(wù)方式,提高顧客滿意度。積極配合采購部門的工作,根據(jù)中式面點制作的實際需求,提前提供準(zhǔn)確的食材采購清單和質(zhì)量要求,協(xié)助采購部門篩選優(yōu)質(zhì)供應(yīng)商,確保食材的穩(wěn)定供應(yīng)和質(zhì)量安全。同時,與采購部門共同探討降低采購成本的方法和策略。
  • 涼菜主管

    8千-9千
    開封 | 5年以上 | 學(xué)歷不限 | 提供食宿

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    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 人性化管理
    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 06-03
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    一、人員與培訓(xùn)管理 團(tuán)隊調(diào)度與協(xié)作根據(jù)酒店運營需求和涼菜間工作量,合理安排涼菜廚師及幫廚的工作班次與具體任務(wù),確保高峰時段及日常運營中涼菜制作高效、有序。 營造團(tuán)隊協(xié)作氛圍,促進(jìn)涼菜間員工與廚房其他崗位人員的溝通協(xié)作,保障菜品供應(yīng)的整體協(xié)調(diào)性。 技能培訓(xùn)與提升制定涼菜崗位培訓(xùn)計劃,對新員工開展基礎(chǔ)技能培訓(xùn),涵蓋食材處理、刀工技巧、調(diào)味方法等,助其快速適應(yīng)崗位。 為資深員工提供進(jìn)階培訓(xùn),如創(chuàng)新菜品研發(fā)、不同地域特色涼菜制作工藝等,提升團(tuán)隊整體專業(yè)水平。 定期組織內(nèi)部交流活動,分享經(jīng)驗技巧,激發(fā)員工創(chuàng)新思維。 二、菜品質(zhì)量把控 遵循標(biāo)準(zhǔn)規(guī)范嚴(yán)格要求員工依照酒店制定的標(biāo)準(zhǔn)食譜與操作規(guī)范制作涼菜,確保每道涼菜在口味、色澤、擺盤等方面符合質(zhì)量標(biāo)準(zhǔn),維護(hù)酒店菜品的一致性與穩(wěn)定性。 對于新推涼菜,協(xié)助廚師長進(jìn)行試菜與調(diào)整,確定最佳制作流程與標(biāo)準(zhǔn)。 食材與調(diào)料管理仔細(xì)檢查進(jìn)入涼菜間的食材質(zhì)量,拒絕使用變質(zhì)、過期或不符標(biāo)準(zhǔn)的食材,從源頭保障菜品品質(zhì)。 監(jiān)督調(diào)料的使用,確保用量精準(zhǔn),避免浪費或因調(diào)味不當(dāng)影響菜品質(zhì)量。 根據(jù)營業(yè)狀況,預(yù)估食材與調(diào)料用量,提前與采購和庫房溝通,保證供應(yīng)充足,同時防止庫存積壓。 出品檢查在涼菜出品前,對每一道菜品進(jìn)行嚴(yán)格檢查,對不符合質(zhì)量標(biāo)準(zhǔn)的菜品及時返工處理,確保上桌菜品達(dá)到酒店要求。 收集顧客對涼菜的反饋信息,針對問題與團(tuán)隊共同分析原因,提出改進(jìn)措施,持續(xù)提升菜品質(zhì)量。 三、成本控制 食材成本管理協(xié)助廚師長優(yōu)化涼菜食材采購規(guī)格與價格,通過與供應(yīng)商協(xié)商、集中采購等方式降低成本。 監(jiān)督食材使用過程,指導(dǎo)員工合理利用食材,減少浪費,提高食材利用率。 分析菜品成本構(gòu)成,對成本較高的菜品提出改進(jìn)建議,如調(diào)整食材搭配、優(yōu)化制作方法等,在保證菜品質(zhì)量前提下降低成本。 用品與設(shè)備成本控制合理控制涼菜間一次性用品(如保鮮膜、包裝盒等)的使用,避免浪費。 負(fù)責(zé)涼菜間設(shè)備的日常維護(hù)與保養(yǎng),制定設(shè)備維護(hù)計劃,督促員工正確使用設(shè)備,延長設(shè)備使用壽命,降低維修成本。 四、安全與衛(wèi)生管理 安全操作規(guī)范對涼菜間員工進(jìn)行安全培訓(xùn),使其熟悉設(shè)備(如冷藏柜、切片機等)的正確操作方法,掌握防電、防割傷等安全知識與應(yīng)急處理措施。 定期檢查設(shè)備安全狀況,發(fā)現(xiàn)隱患及時報修,確保工作環(huán)境安全。 衛(wèi)生標(biāo)準(zhǔn)執(zhí)行嚴(yán)格監(jiān)督?jīng)霾碎g的衛(wèi)生清潔工作,確保工作臺、刀具、砧板、冷藏設(shè)備等每餐進(jìn)行清潔消毒,保持環(huán)境整潔。 要求員工遵守個人衛(wèi)生規(guī)范,如穿戴清潔工作服、口罩、帽子,勤洗手消毒等,防止食品污染。 配合酒店衛(wèi)生檢查,對不符合衛(wèi)生標(biāo)準(zhǔn)的問題及時整改,確保涼菜間符合食品安全法規(guī)要求。 五、溝通與協(xié)作 內(nèi)部溝通與廚房其他崗位主管保持密切溝通,如熱菜主管、面點主管等,協(xié)調(diào)菜品制作流程,確保出菜順暢。 及時向廚師長匯報涼菜間的工作情況、存在問題及改進(jìn)建議,為廚房整體管理提供參考。 跨部門協(xié)作與餐廳服務(wù)人員保持良好溝通,了解顧客對涼菜的特殊需求、反饋意見等,及時調(diào)整菜品制作。 配合采購部門,提供食材需求信息,協(xié)助其做好采購工作,確保食材新鮮、優(yōu)質(zhì)。
  • 開封 | 5年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
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    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 06-03
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    一、人員管理與培訓(xùn) 團(tuán)隊協(xié)調(diào)與任務(wù)分配根據(jù)酒店營業(yè)情況和廚房整體工作計劃,合理安排廚師的工作班次與任務(wù),確保高峰時段和日常運營中菜品炒制高效、有序進(jìn)行。 觀察員工工作狀態(tài),及時調(diào)整人員分工,應(yīng)對突發(fā)狀況,保障廚房炒鍋區(qū)域工作流暢。 技能培訓(xùn)與提升制定炒鍋崗位的技能培訓(xùn)計劃,針對新入職廚師進(jìn)行基礎(chǔ)烹飪技巧培訓(xùn),如火候掌控、調(diào)味比例等,幫助其快速適應(yīng)崗位。 為有經(jīng)驗的廚師提供進(jìn)階培訓(xùn),包括新菜品研發(fā)相關(guān)的炒制技術(shù)、不同菜系特色手法等,提升團(tuán)隊整體烹飪水平。 定期組織內(nèi)部廚藝交流活動,分享經(jīng)驗與技巧,促進(jìn)團(tuán)隊成員共同成長。 二、菜品質(zhì)量把控 遵循標(biāo)準(zhǔn)食譜嚴(yán)格要求炒鍋廚師按照酒店制定的標(biāo)準(zhǔn)食譜進(jìn)行菜品制作,確保每道菜的口味、色澤、質(zhì)感等符合質(zhì)量標(biāo)準(zhǔn),維護(hù)酒店菜品的一致性和穩(wěn)定性。 對新推出菜品,協(xié)助廚師長進(jìn)行試菜和調(diào)整,確定最佳炒制流程與參數(shù),形成標(biāo)準(zhǔn)食譜。 食材與調(diào)料管理檢查進(jìn)入炒鍋環(huán)節(jié)的食材質(zhì)量,拒絕使用變質(zhì)、過期或不符合標(biāo)準(zhǔn)的食材,保證菜品品質(zhì)。 監(jiān)督調(diào)料的使用,確保用量精準(zhǔn),避免浪費或因調(diào)味不當(dāng)影響菜品質(zhì)量。 根據(jù)營業(yè)情況,預(yù)估食材和調(diào)料的用量,提前與采購和庫房溝通,保證供應(yīng)充足,同時防止積壓庫存。 出品檢查在菜品出鍋前,對每一道炒制菜品進(jìn)行嚴(yán)格檢查,對不符合質(zhì)量標(biāo)準(zhǔn)的菜品及時返工處理,確保上桌菜品達(dá)到酒店要求。 收集顧客對菜品的反饋信息,針對問題與廚師團(tuán)隊共同分析原因,提出改進(jìn)措施,持續(xù)提升菜品質(zhì)量。 三、成本控制 食材成本管理協(xié)助廚師長優(yōu)化炒鍋菜品的食材采購規(guī)格與價格,通過與供應(yīng)商協(xié)商、集中采購等方式降低成本。 監(jiān)督食材的使用過程,指導(dǎo)廚師合理利用食材,減少邊角料浪費,提高食材利用率。 分析菜品成本構(gòu)成,對成本較高的菜品提出改進(jìn)建議,如調(diào)整食材搭配、優(yōu)化烹飪方法等,在保證菜品質(zhì)量前提下降低成本。 能源與設(shè)備成本控制培養(yǎng)炒鍋廚師的節(jié)能意識,制定能源使用規(guī)范,如合理控制爐灶火力、及時關(guān)閉不用設(shè)備等,降低能源消耗。 負(fù)責(zé)炒鍋區(qū)域設(shè)備的日常維護(hù)與保養(yǎng),制定設(shè)備維護(hù)計劃,督促廚師正確使用設(shè)備,延長設(shè)備使用壽命,降低維修成本。 四、安全與衛(wèi)生管理 安全操作規(guī)范對炒鍋廚師進(jìn)行安全培訓(xùn),使其熟悉爐灶、鍋具等設(shè)備的正確操作方法,掌握防火、防爆、防燙傷等安全知識與應(yīng)急處理措施。 定期檢查設(shè)備安全狀況,如爐灶燃?xì)夤艿?、抽油煙系統(tǒng)等,發(fā)現(xiàn)安全隱患及時報修,確保工作環(huán)境安全。 衛(wèi)生標(biāo)準(zhǔn)執(zhí)行監(jiān)督炒鍋區(qū)域的衛(wèi)生清潔工作,確保爐灶、工作臺、調(diào)料架等設(shè)備和區(qū)域每餐進(jìn)行清潔,保持環(huán)境整潔。 要求廚師遵守個人衛(wèi)生規(guī)范,如穿戴清潔工作服、口罩、帽子,勤洗手等,防止食品污染。 配合酒店衛(wèi)生檢查,對不符合衛(wèi)生標(biāo)準(zhǔn)的問題及時整改,確保廚房符合食品安全法規(guī)要求。 五、溝通與協(xié)作 內(nèi)部溝通與廚房其他崗位主管保持密切溝通,如切配主管、冷菜主管等,協(xié)調(diào)菜品制作流程,確保各環(huán)節(jié)緊密銜接,提高出菜效率。 及時向廚師長匯報炒鍋區(qū)域的工作情況、存在問題及改進(jìn)建議,為廚房整體管理提供參考。 跨部門協(xié)作與餐廳服務(wù)人員保持良好溝通,了解顧客對菜品的特殊需求、反饋意見等,及時調(diào)整菜品制作。 配合采購部門,提供食材需求信息,協(xié)助其做好采購工作,確保食材新鮮、優(yōu)質(zhì)。
  • 開封 | 5年以上 | 學(xué)歷不限 | 提供食宿

    微信掃一掃

    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 人性化管理
    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 06-03
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    公共區(qū)域主管崗位職責(zé)一、管理規(guī)劃與團(tuán)隊建設(shè) 制定計劃與標(biāo)準(zhǔn)根據(jù)酒店運營需求和行業(yè)標(biāo)準(zhǔn),制定公共區(qū)域年度、季度及月度清潔和維護(hù)計劃,明確各階段工作重點、目標(biāo)及實施步驟,確保計劃與酒店整體發(fā)展戰(zhàn)略相契合,并負(fù)責(zé)組織實施與監(jiān)督執(zhí)行,定期向管理層匯報工作進(jìn)展及成果。 建立和完善公共區(qū)域清潔、綠化、設(shè)施維護(hù)等各項工作標(biāo)準(zhǔn)與操作流程,涵蓋大堂、走廊、電梯、衛(wèi)生間、停車場等所有公共區(qū)域,確保工作的規(guī)范化與標(biāo)準(zhǔn)化。 團(tuán)隊管理與培訓(xùn)負(fù)責(zé)公共區(qū)域清潔、綠化等員工的招聘、培訓(xùn)、排班、績效評估及激勵工作。根據(jù)部門工作負(fù)荷,合理安排人員崗位與工作時間,確保各區(qū)域清潔與維護(hù)工作有序進(jìn)行。制定并執(zhí)行員工培訓(xùn)計劃,包括新員工入職培訓(xùn)、崗位技能提升培訓(xùn)、安全與應(yīng)急處理培訓(xùn)等,定期組織培訓(xùn)課程與考核,提升員工業(yè)務(wù)能力與服務(wù)意識,打造高效協(xié)作的團(tuán)隊。通過公平公正的績效考核體系,激勵員工提高工作質(zhì)量與效率。對表現(xiàn)優(yōu)秀的員工給予表彰與獎勵,對存在問題的員工及時進(jìn)行指導(dǎo)與糾正,幫助員工實現(xiàn)職業(yè)發(fā)展。成本控制與預(yù)算管理參與制定公共區(qū)域清潔用品、綠化植物、設(shè)備維護(hù)等方面的年度預(yù)算,合理預(yù)估各項費用支出。嚴(yán)格控制部門成本,監(jiān)督清潔用品、物料的使用情況,避免浪費,確保費用在預(yù)算范圍內(nèi)。定期對成本進(jìn)行分析,尋找降低成本的途徑,如優(yōu)化清潔用品采購渠道、提高設(shè)備使用效率等,同時保證服務(wù)質(zhì)量不受影響。二、公共區(qū)域清潔與維護(hù) 日常清潔管理監(jiān)督公共區(qū)域日常清潔工作的執(zhí)行情況,包括地面清潔、門窗玻璃擦拭、家具清潔、垃圾桶清理等,確保各區(qū)域環(huán)境整潔、衛(wèi)生達(dá)標(biāo)。按照制定的清潔標(biāo)準(zhǔn)和流程,定時檢查清潔質(zhì)量,對不達(dá)標(biāo)的區(qū)域及時安排返工。 合理安排清潔人員的工作任務(wù),根據(jù)不同時段公共區(qū)域的人流量,調(diào)整清潔工作重點與頻率。例如,在酒店入住與退房高峰期,加強大堂、電梯等區(qū)域的清潔力度。 設(shè)施設(shè)備維護(hù)建立公共區(qū)域設(shè)施設(shè)備檔案,包括電梯、空調(diào)、照明系統(tǒng)、消防設(shè)施等,記錄設(shè)備的基本信息、維護(hù)保養(yǎng)記錄及維修歷史。制定設(shè)施設(shè)備的定期巡檢計劃,安排專人對設(shè)施設(shè)備進(jìn)行日常巡查,及時發(fā)現(xiàn)并報告設(shè)備故障或損壞情況。與酒店工程部緊密合作,協(xié)調(diào)設(shè)施設(shè)備的維修與保養(yǎng)工作。跟進(jìn)維修進(jìn)度,確保維修工作按時完成,并對維修質(zhì)量進(jìn)行驗收。對于重大設(shè)備維修或改造項目,協(xié)助相關(guān)部門進(jìn)行方案制定與實施監(jiān)督。綠化與景觀管理負(fù)責(zé)公共區(qū)域綠化植物的日常養(yǎng)護(hù)與管理,包括澆水、施肥、修剪、病蟲害防治等工作。確保植物生長良好,景觀布置美觀大方,與酒店整體環(huán)境相協(xié)調(diào)。根據(jù)不同季節(jié)和節(jié)日,設(shè)計并實施綠化景觀的調(diào)整與更新方案,營造獨特的氛圍。定期評估綠化植物的配置效果,根據(jù)實際情況進(jìn)行優(yōu)化和改進(jìn)。三、質(zhì)量監(jiān)督與客戶反饋處理 質(zhì)量監(jiān)督與檢查制定詳細(xì)的質(zhì)量檢查標(biāo)準(zhǔn)和檢查表,定期對公共區(qū)域的清潔、設(shè)施設(shè)備狀況、綠化景觀等進(jìn)行全面檢查。檢查內(nèi)容包括衛(wèi)生死角、設(shè)施設(shè)備運行狀況、植物健康情況等,確保各項工作符合既定標(biāo)準(zhǔn)。 除定期檢查外,還應(yīng)進(jìn)行不定期的抽查,及時發(fā)現(xiàn)并解決潛在問題。對檢查結(jié)果進(jìn)行詳細(xì)記錄,分析存在的問題及原因,制定針對性的改進(jìn)措施,并跟蹤改進(jìn)效果。 客戶反饋處理關(guān)注客人對公共區(qū)域環(huán)境與服務(wù)的反饋,通過酒店投訴渠道、賓客意見表、現(xiàn)場溝通等方式收集客人意見。對客人提出的問題要高度重視,及時進(jìn)行調(diào)查核實。針對客人反饋的問題,迅速制定解決方案并組織實施,確保問題得到妥善解決。將處理結(jié)果及時反饋給客人,征求客人意見,確保客人滿意度。同時,對客人反饋的問題進(jìn)行總結(jié)分析,查找管理與服務(wù)中的漏洞,采取預(yù)防措施,避免類似問題再次發(fā)生。四、溝通協(xié)調(diào)與應(yīng)急處理 內(nèi)部溝通協(xié)調(diào)與酒店各部門保持密切溝通與協(xié)作。與客房部協(xié)調(diào)客房清潔用品的供應(yīng)與存放;與餐飲部溝通餐廳公共區(qū)域的清潔安排;與市場營銷部配合重大活動的場地布置與清潔保障等工作。 定期參加酒店部門協(xié)調(diào)會議,匯報公共區(qū)域工作情況,了解其他部門需求,共同解決跨部門問題,確保酒店整體運營順暢。 外部溝通協(xié)調(diào)與清潔用品供應(yīng)商、綠化植物供應(yīng)商等保持良好的合作關(guān)系,及時溝通產(chǎn)品質(zhì)量、供應(yīng)時間、價格等問題。確保物資供應(yīng)的穩(wěn)定性與及時性,同時爭取更優(yōu)惠的采購條件。與政府相關(guān)部門(如衛(wèi)生防疫部門、城管部門等)保持聯(lián)系,了解行業(yè)政策法規(guī)與監(jiān)管要求,配合相關(guān)部門的檢查與指導(dǎo)工作,確保酒店公共區(qū)域的運營符合法律法規(guī)要求。應(yīng)急處理制定公共區(qū)域突發(fā)事件應(yīng)急預(yù)案,包括火災(zāi)、水災(zāi)、惡劣天氣、公共衛(wèi)生事件等情況。定期組織員工進(jìn)行應(yīng)急演練,提高員工應(yīng)對突發(fā)事件的能力。在突發(fā)事件發(fā)生時,迅速啟動應(yīng)急預(yù)案,組織員工采取有效措施進(jìn)行應(yīng)對,保障客人與員工的生命財產(chǎn)安全,盡量減少對酒店運營的影響。事件處理結(jié)束后,對事件進(jìn)行總結(jié)分析,完善應(yīng)急預(yù)案。
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    1、 負(fù)責(zé)貫徹部門各項規(guī)章制度,確保為客人人提供優(yōu)質(zhì)服務(wù),完成當(dāng)月營業(yè)指標(biāo)。 2、負(fù)責(zé)召開每日班前會,檢查員工儀容儀表,提出工作要求,布置任務(wù),安排各班班次,督導(dǎo)領(lǐng)班日常工作。 3、負(fù)責(zé)實施針對性的員工業(yè)務(wù)技能培訓(xùn)。 4、熟悉餐廳的經(jīng)營情況,加強巡視督導(dǎo)員工對客服務(wù)質(zhì)量,確保優(yōu)質(zhì)高效的服務(wù)水準(zhǔn)。 5、負(fù)責(zé)檢查評估每天的環(huán)境衛(wèi)生按時按質(zhì)達(dá)標(biāo)、巡檢督導(dǎo)對客高標(biāo)準(zhǔn)服務(wù),適時提供感動服務(wù),監(jiān)督餐用具的清潔消毒。 6、與廚師長及時溝通,反饋客人用餐情況,根據(jù)季節(jié)差異、客人需求制定個性化菜單。 7、加強餐廳財產(chǎn)管理,管控物品使用情況,灌輸全員節(jié)能降耗意識。 8、參加部門召開的各種會議,傳達(dá)會議精神,完成部門經(jīng)理下達(dá)的各項工作任務(wù)。 9、監(jiān)督并審核部門每日營業(yè)日報表,各種賬務(wù),物資申報及月終盤點。 工作地點:鄭州市管城回族區(qū) 聯(lián)系電話: 郭女士??18137271229
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