1.?To assist and carry out all set up required andensure that all functions are ready to???????commence.
協(xié)助并執(zhí)行所有宴會(huì)活動(dòng)的布置,為了確保所有的設(shè)備能夠正常使用。
2.?To be flexible with changes in set uprequirements as directed by senior management and / or according to guest needs.
根據(jù)客戶需求靈活滿足其布置需要。
3.?To welcome and seat guest upon arrival at thefunction room and at the table.
宴會(huì)開(kāi)始前歡迎并引導(dǎo)客人進(jìn)入宴會(huì)、會(huì)議廳及其座位。
4.?To serve any requested food or beverage itemwhich are available available, as per BEO.
根據(jù)服務(wù)政策方針,為客人提供食品及飲料服務(wù)。
5.?To assist where possible with any additionalrequest (Note: any questions regarding hotel policies or procedures should bereferred to the Manager). And ensure guest is to be made to feel comfortable atall times.
協(xié)助服務(wù)任何額外提出的要求(注意:任何問(wèn)題關(guān)系到酒店政策或程序應(yīng)請(qǐng)示部門(mén)經(jīng)理)并確??腿嗽谌魏螘r(shí)間對(duì)我們的服務(wù)感到滿意。
6.?To make the guest feel welcome at all times,and ensure that the service offered is of the highest quality, and that serviceis prompt efficient but not overbearing. And that service is offered with asmile at all times.
確??腿嗽谌魏螘r(shí)間都感到很受歡迎并同時(shí)確保提供高品質(zhì)的微笑服務(wù)。
7.?To be responsible for the cleaning of thetable, during and after service to the guest.
在宴會(huì)開(kāi)始及結(jié)束后,負(fù)責(zé)清潔桌椅。
8.?To have a full understanding and knowledge ofall items that is offered for the individual functions.
對(duì)每檔宴會(huì)活動(dòng)要全面充分的了解所有情況。
9.?To be responsible for the correct set up ofall mice an place and side stations, and to ensure that there is sufficient andcorrect equipment for the functions that the associate is working.
負(fù)責(zé)正確布置會(huì)議廳及其所需設(shè)備處于良好使用狀態(tài)。
10.?Do not stand, loiter near, behind or talkabout any guest at any time, so as that the guest may hear you, or feeluncomfortable.
任何時(shí)段都不要靠近或站在客人身后討論、竊竊私語(yǔ),以免因此導(dǎo)致客人感覺(jué)不舒服。
11.?To report any problem situation or specialguest request to the captain or supervisor, immediately so as to ensure thatprompt action is taken.
如果客人提出任何特殊要求或發(fā)生任何問(wèn)題,立即通知報(bào)告領(lǐng)班或主管并立即修正。
12.?Carry out other tasks as directed by yoursupervisors.
執(zhí)行上司交代的其他工作