1.? To maintain a high customer service orientation by approaching the job with the customers in mind.
在工作中牢記客戶利益,維持高方位的客戶服務(wù)
2.? To have a positive impact, taking personal responsibility and initiative to resolve issues,always clearly communicating with both customers and colleagues.
體現(xiàn)積極影響,主動(dòng)負(fù)責(zé)地解決問題,即時(shí)與客戶和同事進(jìn)行溝通。
3.? To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
態(tài)度積極誠(chéng)懇,熱心本職工作并把握機(jī)遇去學(xué)習(xí)新的技能和知識(shí)提高自身能力
4.? To be flexible, responding quickly and positively to changing requirements.
適應(yīng)能力強(qiáng),能夠快速積極地對(duì)要求的變化做出回應(yīng)
?5.?To maintain high team focus by showing co-operation and support to colleagues in thepursuit of team goals.
通過合作和支持同事完成團(tuán)隊(duì)目標(biāo),維持團(tuán)隊(duì)的高度凝聚力
6. To contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
建立觀念,提高酒店的操作環(huán)境的程序
7. To performs duties and responsibilities in a safe manner.
在安全的意義上,履行職責(zé)和任務(wù)
8. To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.
為客戶和供應(yīng)商積極提升酒店服務(wù)質(zhì)量及設(shè)施
9. ?Follow up the temporary task by superior instructions on time
及時(shí)完成上級(jí)主管所布置的其他臨時(shí)任務(wù)