Update rapport with guests
maintaining good customer relationship at all time, handling all guest
complaints, requests and enquiries on hotel services.
完善客戶資料,并始終如一的與客人保持良好關系,根據酒店服務準則,處理客人的所有投訴,要求和問題。
Implement the recruitment,
training, discipline and development and appraisal of all talent.
做好所有人才和服務生的招聘,培訓,規(guī)章制度,發(fā)展和評估。
To
be vigilant and perform all duties and responsibilities in a manner that ensures
safety in all “wellbeing” equipment and facilities are kept in a perfect
working condition, ensuring a comfortable and safe experience for the
guests, as well as a safe working environment for team members.
隨時保持警惕性,具有責任心,保證所有設施及器材正常運作,確保客人有舒適安全的體驗,確保人才能在安全的環(huán)境中工作。