保持穿著、衛(wèi)生、制服和儀容有特定的標(biāo)準(zhǔn)和紀(jì)律要求。
?TURNS IN ALL LOST AND FOUND ITEMS.
上交所有拾到的遺失物品。
?TO ENSURE GUEST REQUESTS ARE MET AND COMPANY POLICIES AND STANDARD PROCEDURES ARE IMPLEMENTED AND MAINTAINED.
在保證公司制度和標(biāo)準(zhǔn)是執(zhí)行和維護(hù)的前提下,盡量滿足客人的需要。
?ASSIST IN THE COUNTING AND STORING OF LAUNDERED LINEN AND UNIFORMS IN STOCK SIZES RECEIVED FROM THE LAUNDRY.
協(xié)助按儲(chǔ)藏類別和尺寸對(duì)洗衣房收回的布草和制服清點(diǎn)、分類與儲(chǔ)藏。
?SPOT CHECKS ALL LINEN FOR WASHING QUALITY, STAINS AND DAMAGES. RETURNS ANY STAINED LINEN TO LAUNDRY FOR REWASH AND ANY DAMAGED LINEN TO SEAMSTRESS FOR REPAIRS.
檢查所有布草清洗質(zhì)量,有無(wú)損壞或污染,把有污漬的拿到洗衣房重洗,有損壞的拿給裁縫修復(fù)。
?REPORTS ANY, MISSING ITEMS, DISCREPANCIES, HEALTH OR SAFETY HAZARD TO LINEN / UNIFORM SUPERVISOR.
對(duì)任何丟失的物品、異常情況,和對(duì)人身健康或安全有威脅的狀況發(fā)生要匯報(bào)給布草 /制服房主管。
?DISTRIBUTES LINEN TO MAID STATIONS ACCORDING TO ARTYZEN STANDARDS.
根據(jù)雅辰酒店標(biāo)準(zhǔn)分配布草給樓層服務(wù)間。
?SORTS AND COUNTS LINEN AND UNIFORMS ACCORDING TO ARTYZEN STANDARDS.
根據(jù)雅辰酒店標(biāo)準(zhǔn)整理、清點(diǎn)布草和制服。
?PROVIDES ALL POSSIBLE ASSISTANCE AND OUTSTANDING SERVICE TO GUESTS.
盡可能給客人提供最好的幫助與服務(wù)。
?TO ASSIST IN CONTROLLING EXPENSES WITHOUT REDUCING QUALITY OR SERVICE AND TO GIVE SUGGESTIONS ON HOW TO REDUCE EXPENSES.
在不降低服務(wù)質(zhì)量的前提下,協(xié)助控制費(fèi)用,并可以就如何降低費(fèi)用提出建議。
?TO ENSURE GOOD INTERDEPARTMENTAL COMMUNICATION, NETWORK AND TEAMWORK.
保證與酒店其他部門保持良好的溝通、交流與團(tuán)隊(duì)合作精神。
?TO ATTEND DAILY COMMUNICATION MEETINGS AND WEEKLY HOUSEKEEPING MEETINGS.
參加每天的例行早會(huì)和每星期的客房部會(huì)議。
?TO ACT AND FOLLOW UP ON ALL DECISIONS, DEPARTMENTAL MEETINGS, PROGRAMS AND SCHEDULES DECIDED BY THE ASSISTANT HOUSEKEEPER.
執(zhí)行客房部副經(jīng)理所作的有關(guān)計(jì)劃等工作安排。
?MAINTAINS OPEN CHANNELS OF COMMUNICATION WITH THE ASSISTANT HOUSEKEEPER ON ALL MATTERS AFFECTING LINEN AND UNIFORMS.
積極配合客房部副經(jīng)理做好關(guān)于布草與制服方面的工作。
?INSPECTS LAUNDRY, MAIDSTATIONS, ROOM ATTENDANT TROLLEYS, LINEN STOREROOM AND FOOD AND BEVERAGE OUTLETS ON A REGULARLY BASIS TO ENSURE THAT ALL LINEN AND UNIFORMS ARE PROPERLY STORED AND PAR STOCKS ARE MAINTAINED ACCORD TO ARTYZEN STANDARD.
檢查洗衣房、工作服務(wù)間、客房服務(wù)員手推車、布草儲(chǔ)藏室的布草基本薦量,保證所有制服和布草的正確存放標(biāo)準(zhǔn)與存量是符合雅辰酒店標(biāo)準(zhǔn)的。
?ENSURES THAT ALL DAMAGED OR STAINED LINEN AND UNIFORMS ARE REPAIRED OR SENT BACK TO LAUNDRY FOR REWASH.
確保破損或被污染的布草和制服及時(shí)修補(bǔ)或退回洗衣房重洗。
?RESPONSIBLE FOR ALL PAR STOCK LEVELS FOR LINEN AND UNIFORMS IN THE LINEN ROOM, STOREROOM AND REPORTS SHORTAGES OF SUCH ITEMS TO THE ASSISTANT HOUSEKEEPER AND EXECUTIVE HOUSEKEEPER.
負(fù)責(zé)控制好布草房、儲(chǔ)藏室的制服和布巾的備用標(biāo)準(zhǔn),如發(fā)現(xiàn)布巾短缺,把情況及時(shí)匯報(bào)給客房部副經(jīng)理和經(jīng)理。
?RESPONSIBLE FOR DAILY ISSUES OF ALL FOOD AND BEVERAGE / HOUSEKEEPING LINEN AND UNIFORMS ACCORDING TO STANDARD PROCEDURES AND REPORTS DISCREPANCIES ON PAR STOCKS TO ASSISTANT HOUSEKEEPER.
根據(jù)標(biāo)準(zhǔn)程序負(fù)責(zé)每天酒店的制服與客房布草管理,有差異時(shí)匯報(bào)給副經(jīng)理。
?SPOT CHECKS DAILY, LINEN AND UNIFORMS THAT STANDARDS ARE MAINTAINED.
每天檢查布草和制服,確保它們的狀況和衛(wèi)生是符合標(biāo)準(zhǔn)的。
?RESPONSIBLE FOR MONTHLY INVENTORY OF ALL LINEN.
負(fù)責(zé)所有布草每月的盤點(diǎn)。
?ENSURES GOOD INTERDEPARTMENTAL COMMUNICATION, NETWORK AND TEAMWORK.
其他部門保持良好的溝通、交流與團(tuán)隊(duì)合作精神。
?ATTENDS ALL MEETINGS AND TRAINING'S AS REQUIRED.
按要求參加會(huì)議和培訓(xùn)。
?ACTS ON ALL DECISIONS, DEPARTMENTAL MEETINGS, PROGRAMS AND SCHEDULES DECIDED BY THE ASSISTANT
EXECUTIVE HOUSEKEEPER AND LINEN / UNIFORM SUPERVISOR.
執(zhí)行客房部副經(jīng)理和布草 /制服主管所作的計(jì)劃和工作安排。
?HANDLES OTHER DUTIES AND PROJECTS AS ASSIGNED.
按照部門安排完成其它工作。
?FILLS IN FOR OTHER NON-SUPERVISORY PERSONNEL AS REQUIRED.
當(dāng)別的職位有協(xié)助需求時(shí),要及時(shí)給予支持。
?PERFORMS EVENING AND NIGHT DUTY AS REQUIRED.
按部門排班出勤中班或夜班。
?TO ASSIST IN CONTROLLING EXPENSES WITHOUT REDUCING QUALITY OR SERVICE AND TO GIVE SUGGESTIONS ON HOW TO REDUCE EXPENSES.
在不降低服務(wù)質(zhì)量的前提下,協(xié)助控制費(fèi)用,并可以就如何降低費(fèi)用提出建議。
?TO PREPARE A MONTHLY REPORT WITHIN THE ASSIGNED AREA, PLANNING AND ASSESSING IMPROVEMENTS IN STANDARDS, GOALS, AND COSTS.
準(zhǔn)備工作區(qū)域的每月報(bào)告,計(jì)劃和評(píng)定標(biāo)準(zhǔn)、目標(biāo)和耗費(fèi)的改善情況。
?CONTROLS AND ANALYSES WITHIN THE ASSIGNED AREA, ON AN ON-GOING BASIS, DEPARTMENTAL COSTS.
不斷的從最基礎(chǔ)的耗費(fèi)中控制和分析部門區(qū)域的耗費(fèi)情況。
?TO KEEP ACCURATE RECORDS OF ALL LINEN AND UNIFORM INVENTORIES AND DISCARDED.
對(duì)所有布草和制服的更新及報(bào)廢做詳細(xì)的記錄。
TAILOR
裁縫
?DISTRIBUTE CLEAN UNIFORMS TO EMPLOYEES AS ACCORDING TO COMPANY SPECIFICATIONS.
根據(jù)公司規(guī)格向酒店人員分發(fā)干凈的制服。
?ENSURE SAFETY, CLEANLINESS AND ORGANIZATION OF THE UNIFORMS AND THE UNIFORM ROOM.
確保工服和工服室的安全,清潔和整齊。
?RECORD ASSIGNED AND UNASSIGNED UNIFORMS WHEN THEY ARE DISTRIBUTED, RETURNED, OR CLEANED.
記錄已分配和未分配的工服,的分配明細(xì),退回或清潔。
?INSPECT UNIFORMS FOR DAMAGE AND REMOVE SUBSTANDARD UNIFORMS FROM CIRCULATION AND ISSUE REPLACEMENTS.
檢查工服的損壞,并從流通中清除不合格的制服并負(fù)責(zé)更換工作。
?COMPLETE INVENTORY AND AUDIT OF UNIFORMS AND LINENS ON A MONTHLY BASIS AND RAISE DISCREPANCIES TO THE MANAGER.
每月完成對(duì)工服和布草的庫(kù)存和審核,并向經(jīng)理報(bào)告差異。
?OPERATE AND MONITOR WASHING, DRY CLEANING, AND DRYING MACHINERY, INCLUDING ADDING CHEMICALS AND CLEANING MECHINE.
操作和監(jiān)控洗滌,干洗和干燥機(jī)械,包括添加化學(xué)藥劑和清潔機(jī)器設(shè)備。
?IDENTIFY STAINED OR DAMAGED ITEMS AND DETERMINE STATUS FOR REPAIR, SPOT TREATMENT, REWASH, OR DISCARD.
識(shí)別染色或損壞的物品,并根據(jù)情況決定修理、現(xiàn)場(chǎng)處理、回洗或丟棄。
?COMPLETE DAILY, WEEKLY AND MONTHLY CHECKLISTS.
完成的每日,每周和每月檢查清單。
?MAINTAINS APPROPRIATE STANDARDS AND DISCIPLINE FOR DRESS, HYGIENE, UNIFORM AND APPEARANCE.
對(duì)服務(wù)員的儀容儀表、衛(wèi)生、制服等要有特定的標(biāo)準(zhǔn)。
?TURNS IN ALL LOST AND FOUND ITEMS.
制服里發(fā)現(xiàn)的失物都要?dú)w還給失主。
?TO ENSURE GUEST REQUESTS ARE MET AND COMPANY POLICIES AND STANDARD PROCEDURES ARE IMPLEMENTED AND MAINTAINED.
在保證公司制度和標(biāo)準(zhǔn)的前提下,盡量滿足客人的需要。
?CARRIES OUT ALL REPAIRS OR ALTERATIONS ON GUEST CLOTH, UNIFORMS AND HOTEL LINEN.
完成所有客人衣服、員工制服和酒店布草的修補(bǔ)與改動(dòng)工作。
?REPAIRS ANY DAMAGED SOFT FURNISHING, ANY ITEMS WHICH CANNOT BE REPAIRED TO BE REPORTED TO LINEN /
UNIFORM SUPERVISOR.
修補(bǔ)軟陳設(shè),對(duì)一些不能修的匯報(bào)給布草 /制服主管。
?PREPARES REQUISITION FOR COTTONS, BUTTONS, ZIPS AND OTHER ITEMS REQUIRED FOR ALL REPAIR WORK.
準(zhǔn)備申請(qǐng)書關(guān)于棉制品、扣子、拉鏈及其它所有修補(bǔ)工作
?ENSURES SEWING AND OVERLOCK MACHINES ARE MAINTAINED AND CLEANED.
確保縫紉機(jī)和鎖邊機(jī)是被維護(hù)和干凈的。
?REPORTS ANY LINEN OR UNIFORMS WHICH NEED TO BE DISCARDED TO LINEN / UNIFORM SUPERVISOR.
對(duì)必需丟棄的布草 /制服要報(bào)告給布草 /制服主管。
?REPORTS ANY, MISSING ITEMS, DISCREPANCIES, HEALTH OR SAFETY HAZARD TO LINEN / UNIFORM SUPERVISOR.
對(duì)任何丟失的物品、異常的情況,和對(duì)人身健康或安全有威脅的狀況發(fā)生要匯報(bào)給布草 /制服房主管。
?ASSISTS IN ISSUING UNIFORMS AND LINEN AS REQUESTED.
按要求協(xié)助分發(fā)制服和布草。
?PROVIDES ALL POSSIBLE ASSISTANCE AND OUTSTANDING SERVICE TO GUESTS.
盡最大可能給客人提供優(yōu)質(zhì)服務(wù)。