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【崗位職責(zé)】 具有Mice工作經(jīng)驗(yàn)并且具有市場(chǎng)開(kāi)發(fā)能力； 與餐飲部一起制定餐飲宴會(huì)銷(xiāo)售計(jì)劃，協(xié)助酒店新產(chǎn)品及服務(wù)的開(kāi)發(fā)和推廣； 協(xié)助酒店市場(chǎng)戰(zhàn)略的制訂；全面負(fù)責(zé)酒店會(huì)議，會(huì)展等的銷(xiāo)售工作； 制定會(huì)務(wù)銷(xiāo)售的市場(chǎng)銷(xiāo)售計(jì)劃，完善工作程序和標(biāo)準(zhǔn)，制定會(huì)務(wù)銷(xiāo)售規(guī)章制度并指揮實(shí)施； 管理財(cái)務(wù)報(bào)告，財(cái)務(wù)分析、預(yù)算，制定部門(mén)的定價(jià)策略； 確保按照收入和開(kāi)支預(yù)算實(shí)現(xiàn)經(jīng)營(yíng)目標(biāo)； 與客戶(hù)談判，確保滿(mǎn)足客人的需要，同時(shí)又能夠?qū)崿F(xiàn)酒店的利潤(rùn)； 定期對(duì)下屬進(jìn)行績(jī)效評(píng)估，加強(qiáng)員工培訓(xùn)工作，提高整體銷(xiāo)售業(yè)績(jī)。 【崗位要求】 英文書(shū)寫(xiě)會(huì)話(huà)流利； 國(guó)際聯(lián)號(hào)酒店工作經(jīng)驗(yàn)； 熟悉運(yùn)用Delphi及其他主要計(jì)算機(jī)程序； 對(duì)于大型會(huì)務(wù)的組織及執(zhí)行有豐富的經(jīng)驗(yàn)； 對(duì)酒店及相應(yīng)施設(shè)具有專(zhuān)業(yè)知識(shí)，具有較強(qiáng)的管理能力，判斷及決策能力； 具有良好的人際溝通協(xié)調(diào)能力； 對(duì)本地市場(chǎng)及國(guó)內(nèi)市場(chǎng)有較好的了解。

1、按照公司整體要求，制定和組織實(shí)施公司在市場(chǎng)策劃、銷(xiāo)售管理、客戶(hù)服務(wù)和物業(yè)管理的戰(zhàn)略規(guī)劃。 2、負(fù)責(zé)項(xiàng)目可行性比選階段的市場(chǎng)研究、客戶(hù)分析、市場(chǎng)定位和營(yíng)銷(xiāo)推廣方案設(shè)計(jì)。 3、負(fù)責(zé)監(jiān)督和考核公司各項(xiàng)目的營(yíng)銷(xiāo)推廣、銷(xiāo)售進(jìn)度、銷(xiāo)售回款和客戶(hù)服務(wù)等，支持和保障項(xiàng)目實(shí)施。 4、負(fù)責(zé)組織營(yíng)銷(xiāo)推廣、銷(xiāo)售執(zhí)行、客戶(hù)服務(wù)等方面專(zhuān)業(yè)人員的培訓(xùn)。 5、英語(yǔ)口語(yǔ)和書(shū)寫(xiě)流利。

1、辦公地點(diǎn)為上海; 2、確保所有客戶(hù)的專(zhuān)業(yè)處理和最大化收入; 3、直接銷(xiāo)售-與客戶(hù)在“雙贏”談判基礎(chǔ)上建立關(guān)系，解決問(wèn)題和并且相互信任并最大限度地挖掘潛在的業(yè)務(wù); 4、確定市場(chǎng)需求和不同市場(chǎng)的趨勢(shì); 5、緊密掌握及分析競(jìng)爭(zhēng)對(duì)手的促銷(xiāo)、活動(dòng)和銷(xiāo)售策略; 6、協(xié)調(diào)管理被安排到的特殊項(xiàng)目。 任職資格: 1、大專(zhuān)及以上學(xué)歷優(yōu)先; 2、熟練使用各種辦公軟件; 3、普通話(huà)及英語(yǔ)熟練; 4、2年相關(guān)工作經(jīng)驗(yàn)；有奢華酒店工作經(jīng)驗(yàn)者優(yōu)先; 5、兩年管理經(jīng)驗(yàn)。

崗位職責(zé)： 1. 熟悉所有的香格里拉酒店的政策和程序 To be familiar with all Shangri-La’s hotel policies and procedures. 2. 根據(jù)本部門(mén)的整體市場(chǎng)戰(zhàn)略，制定負(fù)責(zé)市場(chǎng)的銷(xiāo)售計(jì)劃 According to the overall market strategy of the Department, prepare the sales plan in charge of the market. 3. 協(xié)助部門(mén)經(jīng)理做好市場(chǎng)客戶(hù)的建立和升級(jí)管理，保持客戶(hù)檔案完整 Assist the Department Manager to do the establishment and upgrade management of the customer in the market, and keep the customer file intact. 4. 協(xié)助執(zhí)行酒店的銷(xiāo)售策略（目標(biāo)、策略和行動(dòng)），以達(dá)到并超過(guò)客房、餐飲和所有其他收入部門(mén)的預(yù)期收入 To assist in the implementation of the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue departments. 5. 掌握內(nèi)外部業(yè)務(wù)動(dòng)態(tài)，零售市場(chǎng)動(dòng)態(tài)，組織銷(xiāo)售人員參觀，審核銷(xiāo)售代表參觀計(jì)劃及參觀記錄 Master the dynamics of internal and external business, the retail market, organize sales staff to visit, review the sales representative's visit plan and visit records. 6.計(jì)劃并執(zhí)行銷(xiāo)售出差任務(wù)，并向會(huì)議銷(xiāo)售總監(jiān)匯報(bào)應(yīng)覆蓋的新的潛在市場(chǎng)區(qū)域 Plans and executes sales trip to major market areas and reports to the Director of Convention Sales on new potential market areas that should be covered. 7. 分析市場(chǎng)變化，在市場(chǎng)銷(xiāo)售總監(jiān)/銷(xiāo)售總監(jiān)的指導(dǎo)下, 與銷(xiāo)售部門(mén)一起執(zhí)行新的程序來(lái)滿(mǎn)足市場(chǎng)的變化。即政治，經(jīng)濟(jì)和市場(chǎng)帶來(lái)的變化。 Analyses market changes and under the direction of the Director of Sales & Marketing / Director of Sales, implements programs with the sales department to meet these changes, ie. Changes brought about by political. Economic or competitive changes in the market place. ?8. 協(xié)助執(zhí)行有效的銷(xiāo)售系統(tǒng)和程序，確保所有集團(tuán)會(huì)議和職能的有效執(zhí)行，并為酒店本地銷(xiāo)售工作提供高效率的服務(wù) Assists in implementation of effective sales systems and procedures that ensure efficient execution of all group meetings and function and provides for the efficient functions of the hotel local sales efforts over all. 崗位要求? 1. 最低2年酒店行業(yè)同等職位的工作經(jīng)驗(yàn) Min. 2 years working experience in hospitality industry.? ? 2. 市場(chǎng)調(diào)研和預(yù)測(cè)能力, 能夠把握市場(chǎng)趨勢(shì), 并分析全面、及時(shí)提出相應(yīng)的措施和合理的建議 Ability to market research and forecast, be able to grasp market trends, and analyze comprehensively and timely put forward releva

Duties & Responsibilities： 職責(zé)義務(wù)： ? Assist in identifying market needs and trends in travel industry, defining the target markets, monitoring and analysing competitor’s sales promotion and activities. 協(xié)助識(shí)別市場(chǎng)需求和旅游行業(yè)的趨勢(shì)，定義目標(biāo)市場(chǎng)，監(jiān)控和分析競(jìng)爭(zhēng)對(duì)手的促銷(xiāo)和活動(dòng)。 Implement an effective sales plan and promotional activities for the department; to organize an effective selling approach to be used by members of the sales team; to conduct sales calls and to develop and maintain new potential, productive accounts in local, domestic and overseas market. 有效完成部門(mén)的銷(xiāo)售促銷(xiāo)活動(dòng)；組織一個(gè)有效的銷(xiāo)售方法；開(kāi)展電話(huà)銷(xiāo)售，開(kāi)發(fā)和維護(hù)新的有潛力的客戶(hù)，在本地，本國(guó)和國(guó)外有所成績(jī)。 Supervise and ensure sales staffs are selling services and products of the hotel in their respective territories. Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy. 監(jiān)督并確保酒店的銷(xiāo)售人員銷(xiāo)售服務(wù)和產(chǎn)品在各自的領(lǐng)域。確保酒店的員工符合酒店的定價(jià)政策。 Maintain an efficient customer filing system and to ensure all sales activity is managed effectively. 保持一個(gè)有效的客戶(hù)檔案系統(tǒng),確保所有的銷(xiāo)售活動(dòng)進(jìn)行有效管理。 Assist to implement and monitor an efficient administration system in the sales and marketing department to ensure a smooth and effective operation. 協(xié)助實(shí)施和監(jiān)督市場(chǎng)銷(xiāo)售部的一個(gè)高效的管理系統(tǒng)，以確保順利和有效的操作。 Closely monitors accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts. 密切監(jiān)控公司/自由者/ 餐會(huì)住宿客戶(hù)的賬戶(hù)收入。 Plans sales trips, under the direct approval of the Director of Sales or Director of Marketing to major market areas, calling on accounts within the pacific market areas. Reports to the Director of Sales on potential markets needing coverage. 在銷(xiāo)售總監(jiān)的批準(zhǔn)下計(jì)劃商業(yè)到主要的市場(chǎng)出差。反饋有潛力的市場(chǎng)給銷(xiāo)售總監(jiān)。 Establishes good working relationship within thedepartment and with other departments. 和銷(xiāo)售部和其他部門(mén)建立良好的工作關(guān)系。 Complete other duties as assigned. 完成其他執(zhí)行任務(wù)。 ? Qualification： 任職資格： Minimum 5 years international hotel experience in sales and marketing. 至少五年年國(guó)際品牌酒店市場(chǎng)銷(xiāo)售部經(jīng)驗(yàn)。

Duties & Responsibilities： 職責(zé)義務(wù)： Manage a portfolio of Wedding/Corporate accounts for which you will be responsible for their production, conversion of bookings along with the clients overall product knowledge (Direct clients, wedding planners, RSO / GSA’s) 負(fù)責(zé)管理的婚宴/公司客戶(hù)檔案及其產(chǎn)量，與整體產(chǎn)品一起實(shí)現(xiàn)客戶(hù)預(yù)訂（地接社的第三方代理商，婚宴客戶(hù)，RSO? /GSA）。 Present the unique features and benefits for Niccolo Hotel, position the Hotel over and above competitors, monitoring competitors’ activities and rate positioning. 介紹酒店的特色和優(yōu)點(diǎn)，將酒店定位在競(jìng)爭(zhēng)對(duì)手以上，掌控競(jìng)爭(zhēng)對(duì)手的活動(dòng)信息及價(jià)格定位。 Ensure that all proposal and quotes sent out are followed up within 3-5 days, establishing client feedback and likely hood to confirm. 確保所有提案和報(bào)價(jià)在3-5天內(nèi)發(fā)出并進(jìn)行跟進(jìn)，建立客戶(hù)反饋并確認(rèn)其可能性。 Negotiate where necessary on initial proposal costs and breakdown. Include value added extras and/or re-evaluate rates where applicable. 在必要時(shí)協(xié)商初報(bào)價(jià)及費(fèi)用細(xì)分。 包括增值額外費(fèi)用和/或適當(dāng)時(shí)重新評(píng)估費(fèi)用。 Participate in corporate site inspections, Wedding Fair and the creation of running orders as and when required and planned for in advance accordingly. 參與現(xiàn)場(chǎng)視察，婚宴展銷(xiāo)會(huì)之旅并在必要時(shí)提前安排合理的參觀。 Participate in relevant trade shows as and when required. 在需要時(shí)參加相關(guān)的展會(huì)。 Identify relevant bookings where the assistance is required from the Director, Events and MICE in order to secure the corporate/wedding business with Niccolo. 在會(huì)務(wù)總監(jiān)需要時(shí)協(xié)助相關(guān)的預(yù)訂，以確?；顒?dòng)在酒店順利進(jìn)行。 Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication 協(xié)調(diào)部門(mén)及其他部門(mén)的同事，確保高效溝通。 Participates in all departmental weekly meetings 參加所有部門(mén)每周例會(huì)。 Ensures departmental and personal objectives are being met, reviewed 確保部門(mén)和個(gè)人目標(biāo)得到滿(mǎn)足和評(píng)估。 In conjunction with Director, MICE Sales, personal objectives and action plans are completed, reviewed and updated. 連同總監(jiān)，會(huì)務(wù)銷(xiāo)售人員，共同完成、審查、更新個(gè)人目標(biāo)和銷(xiāo)售計(jì)劃。 Any other reasonable duties and tasks as directed by Director, Events and MICE and VP, Sales 銷(xiāo)售副總裁和會(huì)務(wù)銷(xiāo)售總監(jiān)指導(dǎo)的任何其他合理的職責(zé)和任務(wù)。 Qualification： 任職資格： Minimum 3 years’ college education, good at English both speaking and writing. 至少大專(zhuān)學(xué)歷，擅長(zhǎng)英文口語(yǔ)和書(shū)寫(xiě)。 Minimum 3 years’ international hotel experience in sales and marketing. 至少三年國(guó)際品牌酒店市場(chǎng)銷(xiāo)售部經(jīng)驗(yàn)。 Strong interpersonal and communication skills; aggressive; initiative; self-confident; established relationship with commercial and industry customers. 較強(qiáng)的人際交往和交流能力；積極進(jìn)??；首創(chuàng)精神；自信；與商業(yè)和行業(yè)客戶(hù)建立良好的關(guān)系。

Duties & Responsibilities： 職責(zé)義務(wù)： ? Become familiar with any assigned sales file, review proposal, and discuss profile on group with the appropriate sales personnel. 熟悉任何分配銷(xiāo)售文件,審查報(bào)價(jià)，并與適當(dāng)?shù)匿N(xiāo)售人員討論團(tuán)體的信息。 Contact the client / meeting planner by phone to introduce and follow up with a letter. 打電話(huà)與客戶(hù)/會(huì)議企劃者交流并且以書(shū)面的形式進(jìn)行追蹤。 Customize selling approach to the client’s / meeting planner’s needs to maximize sales. 為了把銷(xiāo)售量最大化，需要有不同的客戶(hù)/會(huì)議企劃者的方案。 Specialize Food and Beverage programs by tailoring to fit client’s needs. 為客戶(hù)提供相應(yīng)的餐飲配套。 Always ready to anticipate client and guest needs well in advance. 一直會(huì)提前把客戶(hù)的需求放在首位。 Use only hotel approved vendors. 只使用酒店批準(zhǔn)的客戶(hù)群體。 Acts as a liaison between client / meeting planner and all hotel operations department. 能有效地聯(lián)絡(luò)客戶(hù)/會(huì)議企劃者與酒店運(yùn)行部門(mén)的配合。 Always maintain a professional image both in appearance/attire and conduct when dealing with the client/meeting planner and fellow hotel employees. 在與客戶(hù)的交流中能一直保持專(zhuān)業(yè)的形象，不管在外表或言行舉止。 Demonstrate appropriate timeliness in preparing contract to client/meeting planner within 48 hours. 能在48小時(shí)內(nèi)，準(zhǔn)備合同給客戶(hù)/會(huì)議企劃者。 Return all phone calls the same day. 在當(dāng)天回復(fù)所有來(lái)電。 Prepare all BEOs and Group Resumes no later than 7 days prior to the group’s arrival. 準(zhǔn)備好所有宴會(huì)編排表，團(tuán)的資料在團(tuán)隊(duì)達(dá)到七天之前。 Ensure all information is detailed, correct and all billing arrangements are specified. 確保所有信息的詳細(xì)，所有記賬的精準(zhǔn)。 Adhere to mandatory attend the weekly Resume Meeting when a group is in-house. 堅(jiān)持強(qiáng)制參加每周的團(tuán)體會(huì)議。 Meet or exceed monthly Catering Forecast. 達(dá)到或者超出每個(gè)月的宴會(huì)預(yù)算。 ? Qualification： 任職資格： ? Minimum 3 years’ college education, good at English both speaking and writing. 至少大專(zhuān)學(xué)歷，擅長(zhǎng)英文口語(yǔ)和書(shū)寫(xiě)。 Minimum 3 years’ international hotel experience in sales and marketing. 至少三年國(guó)際品牌酒店市場(chǎng)銷(xiāo)售部經(jīng)驗(yàn)。 Strong interpersonal and communication skills; aggressive; initiative; self-confident; established relationship with commercial and industry customers. 較強(qiáng)的人際交往和交流能力；積極進(jìn)??；首創(chuàng)精神；自信；與商業(yè)和行業(yè)客戶(hù)建立良好的關(guān)系。

Adventurous and spontaneous Outgoing and people-oriented personality Effective interpersonal skills and a great team player Relevant experience or a real passion to learn?????????????????????????????????????????? Has strong responsibility 敢做敢為的、 積極主動(dòng)、 富于激情的。??????? 性格開(kāi)朗、富有朝氣、 有個(gè)性的。???????????? 良好的人際交往能力和團(tuán)隊(duì)合作意識(shí)。????????? 樂(lè)于學(xué)習(xí)或接受新事物。????????????????????????? 有很強(qiáng)的工作責(zé)任心。

1.?通過(guò)與關(guān)鍵客戶(hù)保持經(jīng)常性的互動(dòng)，確保我們的計(jì)劃與市場(chǎng)需求接軌，行而有效，頗具競(jìng)爭(zhēng)力。 ?2.?每月與銷(xiāo)售團(tuán)隊(duì)做好客戶(hù)回顧。 ?3.?協(xié)助銷(xiāo)售團(tuán)隊(duì)成員和其他部門(mén)鎖定一切為酒店帶來(lái)收入增長(zhǎng)的生意。 ?4.根據(jù)市場(chǎng)銷(xiāo)售總監(jiān)的指導(dǎo)和計(jì)劃，分析市場(chǎng)趨勢(shì)。 ?5.掌握領(lǐng)導(dǎo)力技巧和業(yè)務(wù)范圍內(nèi)的相關(guān)知識(shí) 薪資構(gòu)成：基本薪資+提成+績(jī)效獎(jiǎng)金