公司簡介
Stey,源自瑞典,是一個顛覆傳統(tǒng)的共享居住品牌。我們不僅打造社區(qū)型精品公寓與
設(shè)計酒店,更致力于重新定義未來城市生活的樣貌。通過融合北歐極簡設(shè)計美學(xué)與
前沿智能科技,Stey以獨特的靈活轉(zhuǎn)租模式,構(gòu)建了一個充滿活力、多元文化的國際
社群,重新詮釋了人與人之間真實而有趣的連接。
目前,我們在北京已經(jīng)成功落地三個標桿項目,并正加速拓展中國及海外主要市場。
加入Stey,成為這場城市生活革命的“頭號玩家”,成為我們?nèi)虬鎴D擴張的見證者
與參與者,現(xiàn)在正是最好的時機。
總體來說,這個崗位人員需要深耕過OTA渠道開發(fā)管理,了解以O(shè)TA渠道為主的價格(OTA方提供的各種價格、OTA捆綁產(chǎn)品價格等),有以O(shè)TA為主進行價格策略的經(jīng)歷和經(jīng)驗,偏前端,需要對企業(yè)客戶進行拜訪。此外,還需協(xié)助digital部門完善收益模塊。
POSITION SUMMARY/DESCRIPTION
The Revenue Manager is responsible for the total reservations and revenue operations of Stey properties. The position will ensure the maximization of revenue for all aspects of the operation. Furthermore, all reservations related tasks will be handled and the Revenue Manager will oversee both Hotel and Long Stay Tenant revenues and all contracting aspects.
Candidates should be familiar and fluent in major hotel revenue management technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimize Stey’s own revenue management platform, which is currently in development.
Stey is a fast growing operation, but our limited property count in China (currently three properties) means that the Revenue Manager will also assume responsibilities for distribution and OTA channel management, including liaising with Stey’s digital team to identify and troubleshoot any issues with OTA integrations and listings.
In essence the role will:
? Implement revenue management operations, procedures, and best practices.
? Identify new revenue opportunities.
? Provide daily, weekly, and monthly reporting.
? Optimize and expand distribution partnerships.
? Act as overall business development consultant for each Property/Community Manager.
? Act as Revenue Management expert in communication with the Digitalteam.
? Challenge and influence properties to improve service level and operational standards.
? Embed and support a revenue management culture in all properties.
? Visit each property regularly.
AVAILABILITY MANAGEMENT
? Use yield planners and selling matrix for room sales
? Monitor yield system and validate that the yield actions are consistent with both property and market conditions
? Maintain a consistent selling strategy across all systems
? Proactive availability management, recommending necessary strategy changes
? Prepare and recommend future strategies to the Management team
COMMERCIAL? AWARENESS
? Keep up todate with global, local, and environmental issues impacting Beijing and thehotel
? Check competitor strategy on a regular basis reviewing rates andavailability
? Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions
REVENUE ANALYSIS
? Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy
? Analyzeyield information to identify potential new business, markets and trends
? Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc.
? Complete andanalyze the month-end reports
? Analyze andsupply data for the preparation of the annual plan (budget)
? Identify andanalyze new business opportunities
MAINTENANCE OF SYSTEMS & PROCEDURES
? Maintainaccuracy of all reservations and other data
? Conductquality control checks on all revenue management systems to ensure dataaccuracy
? Ensure thatall the rates are loaded on all rate databases
? Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement
? Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded
RESERVATIONS
? Handle allbookings in the Stey PMS
? Ensureappropriate follow up on bookings
? Communicatewith potential Guests and Tenants
? Handle allinquiries – Phone, email, WeChat
OTHER
? Manage all contract and communication for distribution channels
? Work closely with each Community Manager in all aspects of property operations.
? Provide reports as required by senior management