1.?? ?Work a variable schedule that may include early, middle, late or night shift and be flexible in schedule changes, as business demands.
因工作的需要,工作時間會發(fā)生彈性變動,班次包括早、中、晚或夜班。
2.?? ?Responsible for duties pertaining to the guest laundry and dry cleaning section, including sorting, spotting, washing, ironing and pressing。
對(能服務于)客衣的水洗或干洗區(qū)域工種負責,包括客衣的去漬、濕洗、熨燙。
3.?? ?All items (both uniforms and guest items) must be handled ??with extremely care to avoid damages. When in doubt with the proper ?handling of the items consult your supervisors or manager.
為避免事故的發(fā)生,對所有衣物(包括客衣和制服)之操作均應格外小心,如有疑問,要請示主管或經理。
4.?? ?Stained, torn or damaged items must be handled correctly by spotting, rewash or repair.
對有污漬或破損的衣物,應認真處理,正確地去漬、修補和洗滌。
5.?? ?Have a working knowledge of laundry and pressing equipments used in your job.
能獨立地操作相關濕洗和熨燙的機器設備。
6.?? ?Use all equipments, tools, chemicals and supplies in the correct and safe manner as explained to you, to avoid accidents and wastage.
為防止意外事故和浪費的產生,應依據說明要求,正確、安全地操作各種設備、工具、藥劑和其他物品
7.?? ?Report any malfunctioning of equipment to your supervisor in order to ensure that all equipment is in good working order and well maintained.
為保證機器能處于良好的工作狀態(tài)和得到優(yōu)質的保養(yǎng),因此若發(fā)現(xiàn)任何設備有異常狀況應及時報告上司。
8.?? ?Keep the working area clean at all times, not only at the end your working day, as well as the equipment and machines used.
任何時候都要保持工作區(qū)域干凈整潔,也包括被使用過的機器設備。
9.?? ?Maintain personal grooming as ?stated in the associate’s ?handbook, to project an efficient, professional, neat and tidy appearance.
根據《員工手冊》》印發(fā)的要求,修飾個人外表,務必達到一個干凈整潔,符合專業(yè)要求的職業(yè)形象。
10.??? Immediately follow up on any guest comment or complaint by using the LEARN principle and ensure complete guest satisfaction.
為提高賓客滿意度,應依據客人的要求和“LEARN”原則為其提供優(yōu)質服務。
11.? Take an active role in accident prevention and be knowledgeable in job and fire safety and obey all related rules.
為預防意外發(fā)生,須具備必要的專業(yè)知識和消防意識,同時遵守相關的規(guī)定。
12.? Attend monthly departmental meetings.
參加每月部門的例行會議。
13.? Perform any other reasonable work request made by hotel management.
執(zhí)行酒店管理人員所作的合理要求。