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  • 廚師
    1.5萬(wàn)-2萬(wàn)
    全國(guó) | 2年以上 | 初中 | 提供食宿
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 出國(guó)旅游
    • 領(lǐng)導(dǎo)好
    • 員工生日禮物
    • 包吃包住
    • 薪資高
    卓越雇主
    卓越雇主
    郵輪 | 100-499人
    • 投遞簡(jiǎn)歷
    ?Professional preparation and distribution of daily meals including breakfast, lunch, tea time, dinner, etc. for crew and guests in accordance with Executive Chef manual and menu cycle ?Ordering of stock in cooperation with Executive Chef ?Correct handling of all products and equipment ?Ensuring of perfect cleanliness in working area in accordance with HACCP rules ?Conducting stock takes; inventory according to company procedures ?Preparation to open and close ships at start and end of season ?Assistance in other departments upon instruction from supervisors (if required) ?Performance according to company standards and HACCP rules ?Participation in loading processes ?Correct storage of stock; establishing of par levels ?Active participation in onboard training programs ?Luggage duty on embarkation and disembarkation day

  • 助理廚師
    1萬(wàn)-1.5萬(wàn)
    全國(guó) | 2年以上 | 初中 | 提供食宿
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 出國(guó)旅游
    • 領(lǐng)導(dǎo)好
    • 員工生日禮物
    • 包吃包住
    • 薪資高
    卓越雇主
    卓越雇主
    郵輪 | 100-499人
    • 投遞簡(jiǎn)歷
    ?Assistance with preparation and cooking daily meals (including breakfast, lunch, Tea Time, dinner, etc.) for crew and guests in accordance with Executive Chef Manual and menu cycle ?Handling all groceries, products and galley equipment with care ?Inventory according to instructions ?Separation and disposal of waste / garbage ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Assistance in other departments upon instruction from supervisors (if required) ?Performance according to company standards and HACCP rules ?Participation in loadings ?Luggage duty on embarkation and disembarkation day ?Correct storage of stock; establishing of par levels ?Active participation in onboard training programs

  • 融和家常菜廚師
    8千-1萬(wàn)
    咸陽(yáng) | 2年以上 | 初中
    國(guó)內(nèi)高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    保持并嚴(yán)格遵守衛(wèi)生/健康管理的規(guī)章制度及酒店的要求. 對(duì)設(shè)備的正確使用及保養(yǎng);適當(dāng)?shù)匕踩厥褂霉ぞ? 認(rèn)知并遵守部門(mén)/酒店的政策和方針. 對(duì)當(dāng)班的員工進(jìn)行工作任務(wù)的安排;并進(jìn)行檢查. 在當(dāng)班時(shí)段出現(xiàn)的任何增加或有變更的工作任務(wù),應(yīng)根據(jù)情況及部門(mén)標(biāo)準(zhǔn)進(jìn)行妥善的處理.
  • 咸陽(yáng) | 3年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    To fully and correctly use Envision, Opera, EMS/EAS, Socialtable and all related systems and online tools. 充分、正確地使用Envision, Opera, EMS/EAS, Socialtable等所有相關(guān)系統(tǒng)和線上工具。 To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. ?確保遵守所有與財(cái)務(wù)記錄維護(hù)、資金處理和授權(quán)相關(guān)的酒店、公司和地方章程、政策和法規(guī)，包括及時(shí)準(zhǔn)確地報(bào)告財(cái)務(wù)信息。 Together with your Event Sales Team, to be primarily responsible for converting all incoming leads. 最大程度負(fù)責(zé)將所有電話(huà)詢(xún)價(jià)轉(zhuǎn)變成直接收入。 To answer incoming telephone enquiries and acknowledge emailed enquiries within two hours of receipt 回答所有來(lái)電詢(xún)問(wèn)，并在收到電子郵件的兩小時(shí)內(nèi)確認(rèn)該電郵詢(xún)問(wèn)。 ?To undertake telemarketing activities to identify new business opportunities where required. 實(shí)施銷(xiāo)售拜訪，電話(huà)銷(xiāo)售活動(dòng)，以發(fā)現(xiàn)新的商業(yè)機(jī)會(huì)。? ?To provide courteous and professional service to our client and internal customers in other departments 為客戶(hù)及其它部門(mén)的內(nèi)部客人提供禮貌而專(zhuān)業(yè)的服務(wù)。
  • 咸陽(yáng) | 2年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Responsible in achieving the catering sales target and hotel budget of his/her markets and business segments 負(fù)責(zé)實(shí)現(xiàn)自己的市場(chǎng)部分的客房和餐飲的目標(biāo) Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management. 代表酒店通過(guò)客戶(hù)關(guān)系管理，與本地和國(guó)際市場(chǎng)的客戶(hù)保持密切的聯(lián)系并推銷(xiāo)酒店 Ability and understanding of the market and competition 能夠掌握和理解市場(chǎng)和競(jìng)爭(zhēng) 3years experiences in Sales & Marketing, better to have experiences as Sales position with international chain hotel 3年銷(xiāo)售與市場(chǎng)的經(jīng)驗(yàn), 最好有國(guó)際連鎖酒店任職銷(xiāo)售的崗位經(jīng)驗(yàn) Good interpersonal & communication skills 良好的人際交往和溝通技巧
  • 咸陽(yáng) | 2年以上 | 學(xué)歷不限 | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.?Assist Canteen Chef directsall subordinate to ensure that all day to day operational matters are handledon time and associate expectations are met. 協(xié)助員工餐廳廚師長(zhǎng)指揮所有下屬職員使其能按時(shí)完成每天的運(yùn)營(yíng)工作，并且能達(dá)到員工的期望值。 2.?Ensure that specificoperations function efficiently and on time. 確保員工餐廳高效并按時(shí)運(yùn)營(yíng)。 3.?Prepares dutyrosters as directed, and schedules vacation and public holidays accordingly. 準(zhǔn)備排班和相應(yīng)的假期。 4.?Ensures that food isstored, prepared and secured hygienically and safely. 保證所有食品在儲(chǔ)存，準(zhǔn)備和來(lái)源的衛(wèi)生性和安全性。 5.Ensures that food isprepared and cooked according to menu and wastage is minimized. 確保食品按照規(guī)定的菜單準(zhǔn)備及烹飪，并且把浪費(fèi)降到最低。 6.Conduct theassociate satisfaction survey and do the menu innovation accordingly. 根據(jù)員工意見(jiàn)調(diào)查，改進(jìn)與更新員工餐廳菜單。 7.Maintainingstandards of hygiene and cleanliness in kitchen and related areas.???????? 維護(hù)清潔和衛(wèi)生標(biāo)準(zhǔn)在所有關(guān)于廚房的區(qū)域。 8. Checksmise-en-place, production procedures, repair and maintenance, employee groomingand manning levels ensuring they are in order and takes appropriate actionwhere necessary. 檢查準(zhǔn)備工作的生產(chǎn)程序，檢修，員工的儀容儀表，人員配備，必要時(shí)采取行動(dòng)。

  • 撈面工
    4千-5千
    咸陽(yáng) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 投遞簡(jiǎn)歷
    【崗位職責(zé)】 ?1、負(fù)責(zé)面條的煮制、撈取及裝碗工作，確保面條口感符合標(biāo)準(zhǔn)? ?2、按照訂單要求準(zhǔn)確完成撈面工序，保證出餐速度和品質(zhì)? ?3、維護(hù)煮面區(qū)域的衛(wèi)生清潔，及時(shí)清理工作臺(tái)面和廚具? ?4、協(xié)助進(jìn)行食材的準(zhǔn)備工作，包括面條分裝、配料擺放等? ?5、定期檢查煮面設(shè)備運(yùn)行狀況，發(fā)現(xiàn)異常及時(shí)上報(bào)? 【崗位要求】 1、能夠適應(yīng)高溫工作環(huán)境，具備較強(qiáng)的體力耐力? 2、手腳麻利，動(dòng)作協(xié)調(diào)，有基本的時(shí)間管理意識(shí)? 3、具備基礎(chǔ)的食品安全和衛(wèi)生意識(shí) 4、能接受餐飲行業(yè)工作時(shí)間安排（含早晚班）? 5、有團(tuán)隊(duì)合作精神，服從工作調(diào)配
  • 咸陽(yáng) | 1年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Prepares and cooks food according to standard procedures, recipe cards, photographs and given instructions. 根據(jù)標(biāo)準(zhǔn)工作流程、備料單、照片及上級(jí)指示準(zhǔn)備食物 Ensure the operation of the Pastry Kitchen. Prepare and cooks food in all areas of the Pastry Kitchen as and when directed. 保證餅房工作運(yùn)作的順利進(jìn)行。在指導(dǎo)下進(jìn)行所有食品的準(zhǔn)備工作。 Participate in the control of food quality/taste/presentation. 參與食品質(zhì)量、口感、裝裱等的管控工作。
  • 咸陽(yáng) | 2年以上 | 中專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Prepares, cooks, serves and stores the following dishes: 進(jìn)行以下菜肴的制作、烹飪、上餐和存儲(chǔ)工作： Applies organization skills for mise en place 在開(kāi)餐準(zhǔn)備工作中發(fā)揮組織能力 Prepares and presents desserts for buffets 制作和擺放自助餐甜品 ?Communicates politely and display courtesy to guests and internal customers 與客人和內(nèi)部客戶(hù)禮貌、友好的交流 。 ?Provides direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards ?指導(dǎo)廚房幫手，包括廚師、廚房服務(wù)員和管事的工作。 Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information ?與上級(jí)交流疑難問(wèn)題，客人或內(nèi)部客戶(hù)的意見(jiàn)以及其它相關(guān)信息 。 ?Attends and participates in daily briefings and other meetings as scheduled 按計(jì)劃參加并參與每日例會(huì)及其它會(huì)議。 ?Attends and participates in training sessions as scheduled 按計(jì)劃參加培訓(xùn)活動(dòng) 。 Prepares in advance food, beverage, material and equipment needed for the service 事先準(zhǔn)備服務(wù)所需的食品、飲料、材料和設(shè)備。 Cleans and re-sets his/her working area ?清潔并整理工作區(qū)域。
  • 咸陽(yáng) | 1年以上 | 大專(zhuān)
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.要熟知菜單、食品配方及其它方面的知識(shí)，以向客人推薦各種食品及飲料。 2.清潔并擦亮所有器皿。 3.保持工作場(chǎng)地及餐具室內(nèi)物品的齊全、干凈、整潔。 4.添加所需的布品及操作設(shè)備。 5.從倉(cāng)庫(kù)內(nèi)領(lǐng)取物品。 6.根據(jù)標(biāo)準(zhǔn)的手冊(cè)來(lái)完成服務(wù)工作。 7.根據(jù)餐廳的規(guī)定來(lái)擺放餐桌。 8.結(jié)束服務(wù)后，要清理所有的飯菜，并清潔桌面。 崗位要求 1.大專(zhuān)以上學(xué)歷或同等學(xué)歷，有從事餐飲服務(wù)1年以上的工作經(jīng)歷。???????????????????????????? 2.對(duì)工作認(rèn)真踏實(shí)，工作態(tài)度端正，能吃苦耐勞。 3.掌握必需的食品、酒水知識(shí)，有一定的西餐服務(wù)技能。 4.身體健康，儀表端正。
  • 咸陽(yáng) | 5年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    與既有的客戶(hù)和潛在的客戶(hù)及合作伙伴保持密切的聯(lián)系。 高效認(rèn)知和掌握銷(xiāo)售線索。 代表酒店參加國(guó)際及國(guó)內(nèi)的銷(xiāo)售活動(dòng)。 發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門(mén)做出應(yīng)有的貢獻(xiàn)。 仔細(xì)計(jì)劃與客戶(hù)的會(huì)面，對(duì)預(yù)定的客戶(hù)實(shí)施客戶(hù)關(guān)系管理，完成銷(xiāo)售目標(biāo)。 在所負(fù)責(zé)的市場(chǎng)區(qū)域內(nèi)，監(jiān)視和報(bào)告市場(chǎng)及競(jìng)爭(zhēng)者的情況。 準(zhǔn)備銷(xiāo)售報(bào)告，確保市場(chǎng)及客戶(hù)信息的準(zhǔn)確性，以便于工作的跟進(jìn)。 積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場(chǎng)內(nèi)營(yíng)造酒店的知名度。 在所負(fù)責(zé)的區(qū)域內(nèi)，與市場(chǎng)銷(xiāo)售總監(jiān)一起計(jì)劃銷(xiāo)售攻勢(shì)，并確保其實(shí)現(xiàn)。 主動(dòng)參與，完成各種銷(xiāo)售報(bào)告。 協(xié)助計(jì)劃和配合銷(xiāo)售活動(dòng)。 協(xié)助配合開(kāi)發(fā)制作所有酒店促銷(xiāo)材料。 管理客戶(hù)檔案數(shù)據(jù)庫(kù)，手工或以電腦更新客戶(hù)檔案。 不斷地對(duì)下屬員工給予持續(xù)建議及支持。 執(zhí)行上級(jí)要求的任務(wù)，完成市場(chǎng)銷(xiāo)售目標(biāo)。 遵守酒店酒店的員工守則。 遵守酒店酒店的政策及程序。 堅(jiān)持不斷的對(duì)自己的表現(xiàn)進(jìn)行分析評(píng)估。 完成上級(jí)交給的其他任務(wù)
  • 咸陽(yáng) | 5年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    管理直銷(xiāo)渠道 實(shí)施并監(jiān)控策略以通過(guò)直銷(xiāo)渠道為酒店帶來(lái)流量。 IHG 網(wǎng)站及 App。 HCM 內(nèi)容平臺(tái)的表現(xiàn)審計(jì)和內(nèi)容刷新。定期審閱酒店在HCM 內(nèi)容平臺(tái)的介紹、圖片、以及視頻等信息，以確保自然搜索相關(guān)性及預(yù)定流內(nèi)的轉(zhuǎn)化。 IHG 會(huì)議微信小程序 – 確保相關(guān)內(nèi)容及時(shí)更新。 IHG尚悅會(huì)微信小程序–提升尚悅會(huì)小程序在酒店相關(guān)部門(mén)的認(rèn)知度。確保相關(guān)客戶(hù)及銷(xiāo)售人員使用此工具。確保信息的完整和準(zhǔn)確。 IHG 微信商城。 產(chǎn)品提交 – 與收益管理、餐飲等相關(guān)部門(mén)通力合作設(shè)計(jì)產(chǎn)品確保競(jìng)爭(zhēng)力和并符合酒店定價(jià)體系。 產(chǎn)品上架與下架。 訂單管理、核銷(xiāo)管理。 私域流量(酒店粉絲群等)運(yùn)營(yíng)。 業(yè)績(jī)分析與回顧。 遵循IHG支持中心年度的營(yíng)銷(xiāo)日歷 （包括會(huì)員相關(guān)、品牌相關(guān)、及目的地相關(guān)）。 參與 ‘Ignite’ 數(shù)字營(yíng)銷(xiāo)項(xiàng)目，定期與支持中心的商務(wù)及營(yíng)銷(xiāo)團(tuán)隊(duì)共同優(yōu)化酒店相關(guān)關(guān)鍵詞。 根據(jù)酒店的需求參與‘boost’數(shù)字化營(yíng)銷(xiāo)項(xiàng)目，針對(duì)直銷(xiāo)渠道進(jìn)行進(jìn)一步引流。 與區(qū)域營(yíng)銷(xiāo)團(tuán)隊(duì)和兄弟酒店通力合作，提升跨酒店線上營(yíng)銷(xiāo)。 直播、內(nèi)容平臺(tái)(抖音及小紅書(shū)等)， 及‘KOX’合作 對(duì)平臺(tái)、KOX 及供應(yīng)商準(zhǔn)確傳遞酒店不同品類(lèi)產(chǎn)品的賣(mài)點(diǎn)。 與相關(guān)部門(mén)，如收益管理、運(yùn)營(yíng)等部門(mén)協(xié)同，負(fù)責(zé)產(chǎn)品生成。 設(shè)計(jì)酒店跨渠道的轉(zhuǎn)化漏斗設(shè)計(jì)，不僅限于一次性收益，同時(shí)也注重長(zhǎng)期的跨平臺(tái)的效應(yīng)。 與KOX及供應(yīng)商協(xié)調(diào)內(nèi)容生產(chǎn)，包括但不限于文章、直播、短視頻等，與上述轉(zhuǎn)化漏斗設(shè)計(jì)相協(xié)同。 本地生活渠道（如點(diǎn)評(píng)）的內(nèi)容生成、餐飲相關(guān)產(chǎn)品的上傳。線上評(píng)價(jià)管理。 商務(wù)洞察與數(shù)據(jù)分析 每月及每季度提供跨渠道的數(shù)據(jù)分析、下一周期預(yù)測(cè)以及對(duì)關(guān)鍵數(shù)據(jù)進(jìn)行生意回顧。 定期的競(jìng)品分析以確保在競(jìng)爭(zhēng)群中保持競(jìng)爭(zhēng)優(yōu)勢(shì)。 引入可行實(shí)踐，標(biāo)準(zhǔn)以及創(chuàng)新，識(shí)別并利用新機(jī)遇。
  • 咸陽(yáng) | 5年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Directs, supervises and coordinates the activities inTelecommunication department 管理,監(jiān)督和協(xié)調(diào)總機(jī)房部門(mén)的運(yùn)作 Develops and implement procedures for proper handlingin and out going telephone calls, facsimile transmission, rental equipment,lease telephone lines and other telecommunication services 執(zhí)行和處理所有進(jìn)出的電話(huà),傳真,相關(guān)設(shè)備的程序和其他相關(guān)服務(wù) Investigates complaints regarding theTelecommunication services and the Operators and technicians, takes appropriateactions 調(diào)查所有關(guān)于對(duì)電話(huà)服務(wù)，接線員和技術(shù)人員的投訴并采取行動(dòng) Develops working plans to carry out goals, comparesactual achievements against goal periodically, take necessary correctiveactions 推動(dòng)工作計(jì)劃,分享目標(biāo),把實(shí)際的成績(jī)和目標(biāo)作比較并作出相應(yīng)的措施 Establishes and maintains effective employee relations 建立維護(hù)和員工的良好關(guān)系 Organizes and conducts regular meeting for allTelecommunication staff to facilitate communication and a smooth operation???? 為電話(huà)接線員組織會(huì)議，促進(jìn)交流，建立一個(gè)和諧的運(yùn)作環(huán)境 Manages and monitors the operation of all equipment’s,software, hardware and endure all units are working and installed properly 檢查和監(jiān)督所有營(yíng)運(yùn)設(shè)備和各種軟件、硬件設(shè)施，保證所有的工作設(shè)備正常運(yùn)作 Ensures all telecommunication equipment’s are coveredby the correct maintenance contract and the preventive maintenance is performed 確保所有的電話(huà)設(shè)備有預(yù)防性維護(hù)和與合約商建立維護(hù)計(jì)劃 Maintains up to date list of all telecommunicationequipment 保留所有電話(huà)設(shè)備的最新清單 Monitors the performance of PABX/Voice Mail/CallAccounting software and maintain logbook of equipment performance report 監(jiān)督所有程控交換機(jī)，語(yǔ)音留言，計(jì)費(fèi)系統(tǒng)的正常運(yùn)作，并在交接本上記錄所有設(shè)備的運(yùn)作情況 Investigates and reports software problem to Vendors,coordinates interface problem solving with the hotel System Manager 調(diào)查和報(bào)告所有的異常情況給相應(yīng)的供應(yīng)商和酒店的電腦房經(jīng)理 Maintains suitable record to process telephone calls inthe billing system, and to maintain record of the room status up to the Brandminimum standards 確保電話(huà)費(fèi)用轉(zhuǎn)入帳戶(hù)的記錄,根據(jù)酒店的最低要求保留房間狀態(tài)的記錄 Maintains user documentation, PABX system reports,telephone list, and numbering plan leases agreement on rental lines, maintenancecontract and local licenses 保留相關(guān)的報(bào)表,電話(huà)程控交換機(jī)系統(tǒng)報(bào)告,電話(huà)清單,維修記錄和相關(guān)執(zhí)照 Performs PABX data-base programming and regularservice change to control class of service on all telephone sets in the hotel 完成所有數(shù)據(jù)規(guī)劃和服務(wù)以達(dá)到最好的電話(huà)服務(wù) Prepares and controls departmental budgeted 準(zhǔn)備和控制部門(mén)的預(yù)算 To attend Telecommunication seminar, productknowledge, presentation, organized by the external bodies 參加由外部群體組織的電子通訊班，了解產(chǎn)品知識(shí)，表現(xiàn)形式 Performs related duties and special projects asassigned 完成相關(guān)的項(xiàng)目并按設(shè)計(jì)完成相關(guān)的工程 Conducts shift briefings to ensure hotel activitiesand operational requirements are known 舉行班次例會(huì)確保員工知曉酒店的推廣和運(yùn)作需要 Prepares efficient work schedule for Telephone staff,arranging holidays, vacation, taking occupancy and forecasts and any largegroup movements into consideration 準(zhǔn)備員工的有效工作安排計(jì)劃，合理安排假期，預(yù)測(cè)未來(lái)生意從而作出相應(yīng)的行動(dòng)計(jì)劃，特別是一些大型的團(tuán)隊(duì) Performs other tasks as assigned 按要求完成其他的任務(wù)
  • 咸陽(yáng) | 8年以上 | 學(xué)歷不限 | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Provide guests with information (example:loyalty programmes, area attractions, restaurants, facility information) toenhance guest experience. 為賓客提供各種信息（如：忠實(shí)計(jì)劃、本地景點(diǎn)、餐廳、設(shè)備信息），以提升賓客體驗(yàn)。 Develop and maintain relationships with keyclients and outside contacts in order to produce group and/or conventionbusiness, to include room sales, food & beverage sales, andcatering/banquet services. 同主要客戶(hù)和外部相關(guān)人員建立聯(lián)系并保持聯(lián)絡(luò)，借此增加團(tuán)體及會(huì)議業(yè)務(wù)量，包括客房銷(xiāo)售、餐飲銷(xiāo)售和宴會(huì)服務(wù)等。 Schedule conventions and/or business groupactivities at the hotel and coordinate with other hotel-level departments tofacilitate services agreed upon by the sales office and prospective clients. 安排酒店會(huì)議及業(yè)務(wù)團(tuán)隊(duì)活動(dòng)，與其它酒店級(jí)部門(mén)進(jìn)行協(xié)調(diào)，共同完成銷(xiāo)售部門(mén)同潛在客戶(hù)達(dá)成的協(xié)議中所規(guī)定的各項(xiàng)服務(wù)。 Manage day-to-day sales activities, planand assign work, and establish performance and development goals for teammembers. Provide mentoring, coaching and regular feedback to help manageconflict, improve team member performance, and recognise good performance. 處理員工日常銷(xiāo)售事務(wù)，計(jì)劃并分配工作，為團(tuán)隊(duì)成員設(shè)立工作績(jī)效目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋，幫助解決各種員工矛盾，提升員工績(jī)效，并對(duì)員工表現(xiàn)優(yōu)異之處予以認(rèn)可。 Educate and train sales team that isresponsible for developing new accounts, maintaining existing accounts, andimplementing sales strategies. Ensure staff is properly trained and has thetools and equipment to carry out job duties. 對(duì)負(fù)責(zé)開(kāi)發(fā)新客戶(hù)、維護(hù)現(xiàn)有客戶(hù)并執(zhí)行各項(xiàng)銷(xiāo)售策略的整個(gè)銷(xiāo)售團(tuán)隊(duì)進(jìn)行教育與培訓(xùn)。確保員工接受適當(dāng)?shù)呐嘤?xùn)，保證為他們配備完成工作所需的各種工具和設(shè)備。 Work with other department managers toensure proper staffing levels based on guest volume. 同其他部門(mén)經(jīng)理協(xié)作，確保員工配備情況符合酒店客流量。 Produce monthly reports and sales forecaststo analyse current/potential market and sales trends, coordinate activities toincrease revenue and market share and monitor performance to ensure actualsales meet or exceed established revenue plan. 準(zhǔn)備每月報(bào)表和銷(xiāo)售預(yù)測(cè)，分析當(dāng)前和潛在的營(yíng)銷(xiāo)趨勢(shì)，規(guī)劃各種活動(dòng)增加營(yíng)收與市場(chǎng)份額，并監(jiān)督員工工作績(jī)效，確保業(yè)績(jī)超出原先制定的營(yíng)收計(jì)劃。
  • 咸陽(yáng) | 2年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Club Millesime Supervisor is responsible and accountable for achieving and maintaining the highest standards of guest service and satisfaction. Responsible for daily operations of the Club Millesime. 負(fù)責(zé)保持高標(biāo)準(zhǔn)的對(duì)客服務(wù)，從而贏得客人最大的滿(mǎn)意，同時(shí)通過(guò)有效的日常管理，確保索菲特會(huì)所在預(yù)算的范圍內(nèi)得以高效運(yùn)作。 ?The Club Millesime Supervisor is responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to hotel 負(fù)責(zé)迎接酒店的VIP客人，并且保證他們感覺(jué)舒適，受到歡迎。 Maintain daily an accurate record in the Club Millesime logbook of items and incidents which may be of concern to management and/or which may require further attention. 對(duì)于賓客服務(wù)簿上的事件以及管理層要求進(jìn)一步跟蹤解決的事情有詳細(xì)準(zhǔn)確的紀(jì)錄。 ?To assist as required/requested with the solving of any guest’ complaints/upsets and make record on logbook accordingly. Ensure all issues relating to guest satisfaction are met and that follow up is completed on a timely basis. Effectively handle and resolve and guests complaints and to seek help if needed. 按照要求，解決客人的投訴、抱怨，并作相應(yīng)的紀(jì)錄。確保達(dá)到客人的滿(mǎn)意，在一定的時(shí)間內(nèi)跟蹤解決，高效處理客人的投訴，如有需要，尋求上級(jí)的幫助。 ?Have a complete knowledge of the hotel facilities and services, including room types, room rates, relative features and facilities, food and beverage outlets and all Front Office Sections. 對(duì)酒店的設(shè)施及服務(wù)，包括房間類(lèi)型、房?jī)r(jià)、相關(guān)特色及設(shè)施，餐飲促銷(xiāo)、前廳部的各個(gè)部門(mén)都有一定的了解。 1Check the daily arrival list. Special arrival list for VIP’s, repeat guests and fits. 檢查每日預(yù)抵客人名單，特別留意一些重要貴賓和?？偷奶厥獍才?。 ?Ensure glassware and chinaware for breakfast and “Happy Hour” are well stocked and equipment is well maintained. 確保早餐和“歡樂(lè)時(shí)光”所需要的玻璃器皿、瓷器和其他設(shè)備好好保存。 To be fully aware of the selling strategy for the day. 了解當(dāng)天的銷(xiāo)售狀況。 To be fully aware of and actively promote hotel promotion programs if any and up sell them at all times. 了解酒店的促銷(xiāo)計(jì)劃并積極參加，并隨時(shí)推銷(xiāo)他們。 Oversee the daily movement of guest activities and be able to resole any guest complaints and to establish an amicable relationship with guest, clients and customers of the hotel. 了解客人的每日活動(dòng)，解決客人的投訴，與客人、客戶(hù)和顧客建立友好的關(guān)系。 ?To ensure guest retention program extend to loyalty customer on a consistent basis. 確保回頭客政策能持續(xù)地延伸到每個(gè)忠實(shí)客人的身上。 Ensure that “shift reports” are printed and “Traces” are followed up accordingly. 保證班次報(bào)表能按時(shí)打印，并且跟蹤報(bào)表能相應(yīng)的跟蹤執(zhí)行。 ?Coordinates meal breaks. 組織好員工的用餐時(shí)間。 Handles problems and seeks assistance of Club Millesime Manager to when necessary. 幫助員工處理問(wèn)題，如需要可向索菲特會(huì)所經(jīng)理尋求幫助。 ?Maintains all equipment in good working order and trains new employees on equipment utilization. 所有設(shè)備必須保持在良好的工作狀態(tài)下，并教給員工如何正確使用。 Is thoroughly familiar with all Emergency Procedures as specified by hotel. 十分熟悉酒店所有的應(yīng)急工作程序。 Provide services and information to guests that are the most accurate and up to date possible, and delivered to the guest in the most meaningful way. 通過(guò)最恰當(dāng)?shù)耐緩?，盡可能向客人提供最優(yōu)質(zhì)的服務(wù)和最新、最準(zhǔn)確的信息。 Maintains a very good reputation for the Hotel and assists to increase the overall profitability of the Hotel. 為酒店保持良好的聲望并幫助酒店增加收入。 Perform other related duties & special projects as assigned by the supervisor. 隨時(shí)執(zhí)行上級(jí)分配的其他相關(guān)任務(wù)或特殊項(xiàng)目。
  • 咸陽(yáng) | 3年以上 | 中專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Works with superiors in the preparation and management of thedepartment’s budget and is aware of financial targets 協(xié)同上級(jí)準(zhǔn)備和管理部門(mén)預(yù)算，了解財(cái)務(wù)目標(biāo) Attends to alltypes of repair and maintenance work of the Hotel premises including any newadditions / extensions to the Hotel or any other properties maintained by theHotel. 處理酒店范圍內(nèi)的各類(lèi)維修和保養(yǎng)工作，包括酒店的新增和延伸設(shè)施或由酒店提供維修保養(yǎng)的任何其他物業(yè)。 Advisesimprovements to the present system in order to optimize the operatingefficiency and economy of the said system. 對(duì)現(xiàn)有的系統(tǒng)提出改進(jìn)建議，從而優(yōu)化該系統(tǒng)的運(yùn)作效率和經(jīng)濟(jì)節(jié)約。 Participates inHotel Energy Conservation Program. 參加酒店節(jié)能計(jì)劃 Attends to all workrequests and repairs and maintenance works 處理所有工作請(qǐng)求和檢修工作 Provide specialexpertise to all repair and maintenance of various engineering equipment,plants and systems. 為各類(lèi)工程設(shè)備、機(jī)房和系統(tǒng)的全部檢修和保養(yǎng)提供專(zhuān)業(yè)知識(shí) Responsible forservicing and attending to repairs on various types of equipment such aslaundry equipment, kitchen equipment, heating, ventilating and air conditioningequipment, including motors, pumps, fans, water treatment plants, sewagetreatment plant and electricity generators, electric lights & powers, CCTV,telephone, TV,? fire lives and safetyequipment & system. 負(fù)責(zé)各類(lèi)設(shè)備的檢修和相關(guān)服務(wù)，如，洗衣設(shè)備、廚房設(shè)備、加熱設(shè)備、通風(fēng)和空調(diào)設(shè)備、包括發(fā)動(dòng)機(jī)、泵、風(fēng)扇、水處理裝置、污水處理裝置和發(fā)電機(jī)、電燈和供電、CCTV、電話(huà)、電視、消防、生命與安全設(shè)備和系統(tǒng)。 Prepare spare partslists for engineering requirements. 根據(jù)工程要求準(zhǔn)備零部件清單 Prepares detailannual maintenance plan and periodic maintenance requirements for eachrespective item of those. 準(zhǔn)備詳細(xì)的年度維護(hù)計(jì)劃和每個(gè)項(xiàng)目對(duì)應(yīng)的定期維護(hù)要求 Prepares monthlyMaintenance Status Report. 準(zhǔn)備每月的維修進(jìn)度報(bào)告
  • 咸陽(yáng) | 2年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Ensure at all times maximum guest satisfaction through personal recognition to all guests along with? members, VIPs, and repeat guests, ?and prompt cordial attention from arrival through departure 確保最大限度上滿(mǎn)足客人的需求，會(huì)員及重要貴賓從到達(dá)至離開(kāi)酒店期間，為客人提供個(gè)性化服務(wù)，使客戶(hù)滿(mǎn)意。 Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. 隨時(shí)以友好的態(tài)度與客人打招呼，為客人提供幫助，盡量稱(chēng)呼客人的姓名。 Meets and escorts arriving VIPs and bids farewell upon their departure. 迎接并陪同抵達(dá)的重要客人辦理入住，在客人離店時(shí)應(yīng)向客人道別。 Provides courteous and efficient service and if possible complies with every guest request. 如果有可能對(duì)每位客人提出的每一個(gè)要求都要提供禮貌和高效率的服務(wù)和幫助。 Greets guests in a courteous and friendly manner. 禮貌友好的問(wèn)候客人。 Escorts guests from the main entrance to the reception counter for registration. 從正門(mén)陪同客人到前臺(tái)登記。 Shows guests up to their rooms and explain the facilities the hotel provides. 引領(lǐng)客人到房間并向客人介紹酒店的設(shè)施。 Offer to do their flight reconfirmation, changes or new bookings. 為客人提供機(jī)票再確認(rèn)，更改或預(yù)訂機(jī)票的服務(wù)。 Promotes the hotel outlets and offers to make reservations for them. 推銷(xiāo)酒店的餐廳并為他們提供預(yù)訂服務(wù)。 Adheres to policies established by the hotel. 遵守酒店建立的制度。 To be thoroughly conversant with the computer system at the Front Office. 精通前廳的電腦系統(tǒng)。 Provides guest service and comply if possible with every guest’s requests. 如果有可能對(duì)每一位客人提出的每一個(gè)要求提供服務(wù)和幫助。 Checks and ensures that all room/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before the guest arrival. 檢查并確保為重要客人所預(yù)分的房間已經(jīng)就緒，所有客房所需相關(guān)用具已于客人抵達(dá)前布置完畢。 Ensures that the lobby and work place is kept clean at all times. 確保大堂和工作區(qū)域始終保持整潔。 Assist in taking room reservations, if a guest approaches the Front Desk or calls up. 如果客人路過(guò)前臺(tái)或打電話(huà)預(yù)訂房間，要幫助客人。 Works closely with the front desk staff to ensure a smooth check in. 同前臺(tái)員工密切合作以確保客人入住登記辦理順暢。 Provides information on the city to the guests. 向客人提供本市的有關(guān)資料。 Reads and signs the logbook and notice board for the latest news and follow-ups. 閱讀工作日志并簽字，注意板面上的最新信息并盡快解決落實(shí)。 Adheres to hotel policies and procedures. 遵守酒店的制度和工作程序。 Attends meetings and training programs (if any). 參加會(huì)議和培訓(xùn)。 Reports immediately any guest complaints to the Duty Manager 及時(shí)向值班經(jīng)理報(bào)告客人的投訴。 Issues fruits baskets and other amenities 贈(zèng)送果籃或其它用品。 Must be able to provide guests with any information pertaining to functions, tours, ticketing arrangements, general information on flights, bus, ferry and train schedules, special happenings in town and activities of the hotel in particular. Full attention must be given at all times. 必須能夠向客人提供酒店各種附屬功能，旅游、票務(wù)，航班、公交、客船、火車(chē)時(shí)刻表及概述，所在城市特別事件及酒店組織的特殊活動(dòng)。必須隨時(shí)給予客人足夠重視。 Meets all repeated guests and VIPs upon arrival. 必須迎接抵達(dá)的所有?？图爸匾宋?。 Checks with the reservation correspondence to make sure that all guest’s requests are granted. 核查預(yù)訂信息以確?？腿怂幸缶蓾M(mǎn)足。 Assumes other duties as delegated from time to time. 隨時(shí)承擔(dān)被委派的其他工作。 Ensure all Airport pick-ups are being taken care of. 確保照顧到所有需要接機(jī)的客人。 Provide services and information to guests that are the most accurate and up to date possible, and delivered to the guest in the most meaningful way. 通過(guò)最恰當(dāng)?shù)耐緩剑M可能地向客人提供最優(yōu)質(zhì)的服務(wù)和最新、最準(zhǔn)確的信息。 Maintains a very good reputation for the Hotel and assists to increase the overall profitability of the Hotel. 為酒店保持良好的聲望并幫助酒店增加收入。
  • 咸陽(yáng) | 3年以上 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Monitors Housekeeping personnel to ensure guestsreceive prompt and courteous service 監(jiān)督客房部工作人員，確?？腿说玫郊皶r(shí)和禮貌的服務(wù)。 Monitor Housekeeping personnel to ensure rooms, andparticularly those of IHGRewards Club members, known repeat guests and otherVIP’s receive special attention 監(jiān)督客房部工作人員，確?？头浚貏e是會(huì)員、熟客和其它貴賓的客房得到特別重視。 Informs other operating departments of Housekeepingmatters, which concern notably the Front Office, to ensure accurate roomstatus, in addition to communicating with Engineering and the Laundry 除與工程部和洗衣房進(jìn)行溝通外，還要向其它業(yè)務(wù)部門(mén)，特別是確保前廳部了解準(zhǔn)確的客房狀況。 Schedules routine inspections by supervisors, of allhousekeeping areas including occupied and non-occupied rooms Inspects guestrooms in all Housekeeping areas on a regular basis to ensure furnishing,facilities and equipment are clean and in good repair, well maintained andreplaced / refurbished as required 定期對(duì)所有客房區(qū)域進(jìn)行視察，以確保家具、設(shè)施和設(shè)備按要求得到良好的清潔、修繕、保養(yǎng)和更換和整修。 Appraise appearance, discipline and efficiency of allstaff under direct supervision and initiate immediate remedial action ifnecessary 對(duì)所有直屬下級(jí)的儀容儀表、守紀(jì)情況和工作效率進(jìn)行評(píng)估。如有必要，可直接采取糾正措施。 Follows up on progress of agenda items covered inregular meetings 跟進(jìn)日常所提及的其他需要跟進(jìn)的客房部的日常事務(wù)。 Works with the Assistant ExecutiveHousekeeper on routine cleaning programs including spring cleans, etc 與行政副管家一起管理例行清掃活動(dòng)，包括春季大清掃等?！?Supervise the implementation of housekeeping standardsand procedures in relation to: 監(jiān)督客房部各項(xiàng)標(biāo)準(zhǔn)和工作程序的執(zhí)行： Bedroomservice 臥室服務(wù) Bathroomservice 衛(wèi)生間服務(wù) Valetservice 洗衣服務(wù) Cleaningservice 清潔服務(wù) Linenmaintenance 布草維護(hù) Recommended changes to these standards and trainingneeds on an ongoing basis 就這些標(biāo)準(zhǔn)和培訓(xùn)需求提供持續(xù)性的改進(jìn)建議。 Maintain a current and thorough knowledge of allhousekeeping systems 對(duì)客房部所有系統(tǒng)有最新和完整的知識(shí)。 Responsible for entering accurate room status intocomputer daily and investigate discrepancies 負(fù)責(zé)每天將客房情況準(zhǔn)確的輸入電腦并調(diào)查各種異常情況。 Maintains and update administrative data 維護(hù)和更新管理數(shù)據(jù)。 Open and close the shift and ensure effective shifthand over 負(fù)責(zé)管理接班和交班工作，以確保交接班過(guò)程的有效進(jìn)行。 Maintains working area and equipment in a proper stateof cleanliness and repair 確保工作區(qū)域和設(shè)備得到良好的清潔和修繕。 Report guest complaints to Executive Housekeeper ordelegate immediately 及時(shí)向行政管家或其代理人匯報(bào)客人的投訴情況。 Conform all damage and losing item withoperator. 每天與總機(jī)和對(duì)房間丟失與破損的記錄情況 Distribution and collection of keys 分發(fā)和收集鑰匙。 Management of all incoming and outgoing calls 管理所有的呼入和呼出電話(huà)。 Solve employee grievances 解決員工受到的不公正待遇問(wèn)題。 Perform Room allocations 分配客房 Perform Room inspections 檢查客房 Prioritise arrival rooms 排列抵店客人客房的優(yōu)先順序。 Liaise with Front Office for guest and hotelrequirements 配合前臺(tái)滿(mǎn)足酒店和客人的要求。 Ensure guest valet is processed and delivered in a timelymanner 確保及時(shí)為客人提供洗衣服務(wù)并送還。 Co-ordinate special projects (e.g. site rooms, vermincontrol, window and carpet cleaning, room inventories) 協(xié)調(diào)特別項(xiàng)目(如參觀客房，除蟲(chóng)，窗戶(hù)和地毯的清潔，客房供應(yīng)量) Manage all special requests made by guests 處理客人所有的特殊要求 Ensure consistency within the department 確保部門(mén)內(nèi)工作的一致性 Management of lost property for the hotel 管理酒店的遺失財(cái)物 Ensure you have complete knowledge of room types,layouts and facilities 確保具有客房類(lèi)型，設(shè)計(jì)和設(shè)施的全面知識(shí) Conducts shift briefings to ensure hotel activitiesand operational requirements are known 進(jìn)行交接班說(shuō)明，確保了解酒店的工作和運(yùn)營(yíng)需求 Works with Superior on manpower planning andmanagement needs 與上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求
  • 咸陽(yáng) | 3年以上 | 學(xué)歷不限 | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Oversee the implementation of laundry standards andprocedures 監(jiān)督洗衣房各項(xiàng)標(biāo)準(zhǔn)和工作程序的執(zhí)行 。 Recommended changes to these standards and trainingneeds on an ongoing basis 就這些標(biāo)準(zhǔn)和培訓(xùn)需求提供持續(xù)性的改進(jìn)建議。 Maintain a current and thorough knowledge of alllaundry systems 對(duì)洗衣系統(tǒng)有最新和全面的知識(shí)。 Open and close the shift and ensure effective shifthand over 負(fù)責(zé)管理接班和交班工作，以確保交接班過(guò)程的有效進(jìn)行 。 Distribution and collection of keys 分發(fā)和收集鑰匙。 Management of all incoming and outgoing calls toLaundry Department 管理洗衣部門(mén)所有的呼入和呼出電話(huà)。 Solve employee grievances 解決員工受到的不公正待遇問(wèn)題。 Direct task allocations and change according to volumeand peak periods 依據(jù)工作量和高峰期等因素對(duì)工作進(jìn)行分配及變更。 Perform quality inspections 進(jìn)行質(zhì)量檢查。 Prioritize VIP or difficult guests 優(yōu)先服務(wù)貴賓或難應(yīng)付的客人。 Liaise with Housekeeping for guest and hotelrequirements 配合客房部滿(mǎn)足酒店和客人的要求。 Ensure laundry valet is processed and delivered in atimely manner 確保及時(shí)為客人提供洗衣服務(wù)并送還。 Co-ordinate special projects (e.g. equipment routineservice; stock inventories) 協(xié)調(diào)特別項(xiàng)目(如設(shè)備常規(guī)檢修；存儲(chǔ)用品)。 Manage all special requests made by guests 處理客人所有的特殊要求。 Ensure consistency within the department 確保部門(mén)內(nèi)工作的一致性。 Ensure you have complete knowledge of room types,layouts and facilities and the location of these 確保具有客房類(lèi)型，設(shè)計(jì)，設(shè)施和位置的全面知識(shí)。 Supervise laundry storage areas 監(jiān)管洗衣房存儲(chǔ)區(qū)。 Maintain adequate stock levels 保持足夠的庫(kù)存水平。 Complete stock takes as required 按要求完成庫(kù)存盤(pán)點(diǎn)工作。 Maintain stock levels 維持存貨水平 Conducts shift briefings to ensure hotel activitiesand operational requirements are known 進(jìn)行交接班說(shuō)明，確保了解酒店的工作和運(yùn)營(yíng)需求。 Works with Superior on manpower planning and managementneeds 與上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求。
  • 咸陽(yáng) | 3年以上 | 學(xué)歷不限 | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    In the absence of a Manager, conducts shift briefings to ensure hotelactivities and operational requirements are known 在經(jīng)理缺席時(shí)主持交接班說(shuō)明會(huì)，確保員工了解酒店的活動(dòng)和運(yùn)營(yíng)的要求。 Endeavour to resolve all complaints during shift and logs all complaintsin log book for further follow up 在自己當(dāng)班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進(jìn)一步跟進(jìn)的工作。 Supervise cash handling and banking procedures 監(jiān)督現(xiàn)金的處理和存放程序。 Prepare daily banking and cash flow reports 編制每日存款和流動(dòng)資金報(bào)告。 Establish and instruct staff in cash security procedures 制定并指導(dǎo)員工執(zhí)行現(xiàn)金安全制度。 Deal with irregular payments 處理異常的付款情況。 Supervise the maintenance of service equipment 監(jiān)督服務(wù)設(shè)備的維護(hù)保養(yǎng)。 Monitor standards of guest facilities and services 監(jiān)督客用設(shè)施和服務(wù)的標(biāo)準(zhǔn)。 Control stock and monitor security procedures 控制存貨和監(jiān)督保安成序。 Assist with menu and wine list creation 協(xié)助菜單和酒水單的設(shè)計(jì)工作。 Supervise functions 監(jiān)督各項(xiàng)職能。 Supervise outlet service 監(jiān)督餐廳的服務(wù)。 Works with Superior on manpower planning and management needs 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求。 Works with Superior in the preparation and management of theDepartment’s budget 和上級(jí)領(lǐng)導(dǎo)一起編制和管理部門(mén)預(yù)算
  • 咸陽(yáng) | 3年以上 | 中專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known 在經(jīng)理缺席時(shí)負(fù)責(zé)交班說(shuō)明，確保了解酒店的各項(xiàng)活動(dòng)和運(yùn)營(yíng)要求。 ?During the shift, oversees the preparation of kitchen equipment for use 在當(dāng)班期間管理廚房設(shè)備使用前的準(zhǔn)備工作。 Supervises the receiving and storage of kitchen goods 負(fù)責(zé)接收和存儲(chǔ)廚房物品的管理工作。 Supervises the cleaning and storage of kitchen equipment 監(jiān)督廚房設(shè)備的清潔和存放。 Supervises the handling of kitchen linen 監(jiān)督廚房布巾的處理工作。 ?Supervises the cleaning of an hygienic kitchen 監(jiān)督廚房的衛(wèi)生。 ?Engages in and supervises the cleaning of kitchen and equipment 參與監(jiān)督清潔廚房和設(shè)備的工作。 Maintains high levels of personal hygiene for self and enforces hygiene standards for team 保持高度的個(gè)人衛(wèi)生并在小組中執(zhí)行衛(wèi)生標(biāo)準(zhǔn)。 Supervises all functions of the Stewarding operation to achieve the optimum departmental costs 監(jiān)督管事部的各項(xiàng)職責(zé)，使部門(mén)成本控制到最低。 ?Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation 監(jiān)督管事部的各方面職責(zé)，使?jié)M意度達(dá)到最高水平。 Establishes and maintains effective employee and inter-departmental working relationships 與員工和酒店其它部門(mén)建立并保持積極的工作關(guān)系。 Assists the Chief Steward in developing training plans, develops training material in accordance with IHG guidelines and implements training plans for the Stewarding employees. 協(xié)助管事部經(jīng)理制定培訓(xùn)方案，按照洲際酒店集團(tuán)的綱要制定培訓(xùn)材料，為管事部員工和餐飲部其它員工執(zhí)行培訓(xùn)。 Assists the Chief Steward in setting Stewarding goals and developing strategies, procedures and policies 協(xié)助管事部經(jīng)理設(shè)定管事部的目標(biāo)和制定策略，程序和規(guī)定。 ?Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment 協(xié)助確定庫(kù)存的最多和最少量，控制所有材料和設(shè)備的標(biāo)準(zhǔn)存貨量。 Supervises the counting of inventories in coordination with employees of the accounting division 與會(huì)計(jì)部門(mén)員工一起監(jiān)督盤(pán)點(diǎn)庫(kù)存。 Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs 聯(lián)系工程部員工安排預(yù)防性的維護(hù)維修。 Works with Supervisor in manpower planning and management needs 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求。 ?Works with Supervisor in the preparation and management of the Department’s budget 和上級(jí)領(lǐng)導(dǎo)一起編制和管理部門(mén)預(yù)算。
  • 咸陽(yáng) | 2年以上 | 大專(zhuān) | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    鼓勵(lì)預(yù)定團(tuán)隊(duì)實(shí)現(xiàn)一貫的Reservation高分。 實(shí)施賓客意見(jiàn)調(diào)查問(wèn)卷，提高部門(mén)服務(wù)質(zhì)量。 熟悉處理房間預(yù)訂的程序，給賓客提供最新和最準(zhǔn)確的房況信息。 落實(shí)”預(yù)訂未到賓客”的名單和每日?qǐng)F(tuán)隊(duì)取消情況。 為所有的預(yù)訂部員工準(zhǔn)備工作時(shí)間和日程表。 管理每日/每月/每年的所有的日常通信的書(shū)寫(xiě)。 根據(jù)預(yù)訂情況更改現(xiàn)有的預(yù)訂并且預(yù)測(cè)現(xiàn)有的和未來(lái)的預(yù)訂情況。 崗位要求 大專(zhuān)以上學(xué)歷，有同崗位工作經(jīng)驗(yàn)2年以上。普通話(huà)清晰。 具有良好的產(chǎn)品電話(huà)銷(xiāo)售技能，能夠?qū)崿F(xiàn)酒店客房預(yù)訂率最大化。 具有銷(xiāo)售業(yè)務(wù)談判能力，能合理調(diào)配酒店產(chǎn)品，分清先后，實(shí)現(xiàn)客房銷(xiāo)售目標(biāo)。 具有良好的語(yǔ)言組織和文字表達(dá)能力，清楚，條理地表達(dá)銷(xiāo)售意向。 能夠督導(dǎo)團(tuán)隊(duì)成員的預(yù)訂工作，指導(dǎo)下級(jí)提高電話(huà)銷(xiāo)售能力。
  • 咸陽(yáng) | 3年以上 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Deliver Food and Beverage service of high standard and in accordancewith departmental standards and procedures 按照部門(mén)的規(guī)范和程序提供高標(biāo)準(zhǔn)的餐飲服務(wù)。 Develop departmental standards and procedures to promotesalesmanship, beverage creativity and profit 為銷(xiāo)售，飲品創(chuàng)新和利潤(rùn)制定部門(mén)的規(guī)范和程序。 Communicates to his/her superior any difficulties, guest commentsand other relevant information? 與上級(jí)領(lǐng)導(dǎo)交流有關(guān)疑難，客人意見(jiàn)和其它相關(guān)信息。 Delivers daily briefings and attends other Food and Beveragemeetings as scheduled 召開(kāi)每日例會(huì)和參加計(jì)劃好的餐飲部會(huì)議。 Delivers prepared training sessions in line with a departmentalmonthly calender 按照部們的月度活動(dòng)日歷提供制定的培訓(xùn)課程。 Prepares for service by ensuring the department’s: 確保部門(mén)的以下各項(xiàng)工作就緒為客人提供服務(wù)： Groomingis impeccable and in accordance with ICHG personal presentation standards 遵守洲際酒店集團(tuán)的個(gè)人儀表儀容規(guī)范著裝無(wú)可挑剔 Equipmentis clean 設(shè)備干凈 Equipmentis sorted and stored 設(shè)備分類(lèi)且存放好 Glasswareis polished 玻璃器皿擦亮 Requirementsfor special occasions are ready 特別活動(dòng)的要求準(zhǔn)備就緒 Musicis on 放音樂(lè) Lightingis on 開(kāi)燈 Outletis ready for service and guest comfort 酒吧準(zhǔn)備就緒為客人提供舒適的服務(wù)。 Carries out effective service by ensuring all staff are aware oftheir role in: 確保所有員工了解自己的職責(zé)高效的提供服務(wù)： Greetingand seating guests 迎賓并安排客人就坐 Explainingand up-selling daily beverage specials 說(shuō)明并推銷(xiāo)每日的特價(jià)飲料 Processingfood orders accurately 準(zhǔn)確的下食品單 Usingtrays and tray jacks effectively 有效的利用托盤(pán)和托盤(pán)架 Quicklytaking food and beverage orders 快速的為客人寫(xiě)餐飲訂單 Ensuringpayment methods are handled accurately 確保準(zhǔn)確的處理付款方式 Ensuringworking areas are cleaned and re-set quickly 確保工作區(qū)快速的清潔和重新擺放整齊 Ensuringthe bar is clean 確保吧臺(tái)干凈 Regularlycleaning ashtrays 定時(shí)清理煙灰缸 Conversingwith Guests in relation to the food and beverage products 與客人交談?dòng)嘘P(guān)的餐飲產(chǎn)品 Carries out effective beverage service by ensuring: 通過(guò)確保以下內(nèi)容高效的提供飲品服務(wù)： Beveragesare up-sold and regularly replenished, abiding by responsible alcohol serviceregulations 遵守酒精飲料服務(wù)歸定，推銷(xiāo)飲料并定時(shí)為客人續(xù)酒。 Conversewith Guests about wine, advising the types and styles of wine, taking wineorders and serving wine 與客人談?wù)撈咸丫?，建意葡萄酒的品種和風(fēng)格，寫(xiě)單和為客人送酒 Promotingand selling cocktails to guests 向客人推銷(xiāo)雞尾酒 Makingand presenting cocktails 調(diào)配和裝飾雞尾酒 Coffeeand tea is served hot and in accordance with standard 按規(guī)范提供熱的咖啡和茶 Patron care standards are adhered to by ensuring: 通過(guò)確保以下方面遵守賓客服務(wù)規(guī)范： Guestsare advised on alcoholic beverages 給予客人有關(guān)酒精飲料的建議 Thestrengths of alcohol is advised and guests are advised as to their effect 告知客人酒精強(qiáng)度，并告訴客人對(duì)他們的影響。 Compliancewith legal provisions of local liquor codes 遵守法律規(guī)定和地方酒精飲品條例 Levelof intoxication of guests is assessed and appropriate action taken 評(píng)定客人的醉酒程度并采取必要的措施 Adviseguest on the hotel’s policy of smoking 通知客人酒店的吸煙規(guī)定 Monitorfactors which interfere with the total experience of the guest 監(jiān)測(cè)影響客人總體體驗(yàn)的各方面工作 Cellar operations are carried out including: 酒窖管理包括： Correctuse of refrigeration system 正確的使用冰箱系統(tǒng) Effectiveoperation of the post-mix syrups bulk dispense system 有效的使用后混合桶裝糖漿分裝設(shè)備 Operatingthe beer reticulation system 使用啤酒過(guò)濾裝置 Adheringto stock control procedures 遵循存貨管理程序 Take appropriate action to resolve guest complaints 正確處理客人的投訴。 Requisition bar items according to bar stocks 根據(jù)酒吧存貨量領(lǐng)取酒吧物品。 Train bar attendant, wait help and bus help in basic beverageknowledge and beverage service 為酒吧侍應(yīng)生提供基本的飲料知識(shí)和飲料服務(wù)的培訓(xùn)。 Complete spillage report and submit to Food and Beverage manager atthe Conclusion of each shift 填寫(xiě)灑酒單并在每班結(jié)束后交給餐飲經(jīng)理。 Assist the Food and Beverage Manager to source and review outletmusicians 協(xié)助餐飲經(jīng)理尋找和審評(píng)音樂(lè)師。 Assist to promote the musicians 協(xié)助樂(lè)師的推廣工作。 Design promotional material which is aimed at increasing revenue,covers and profit for the Bar with the approval of the Food and BeverageManager 設(shè)計(jì)以增加收入，人數(shù)和利潤(rùn)為目的的酒吧宣傳材料，然后由餐飲經(jīng)理審批。 Works with Superior on manpower planning and management needs 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求。 Works with Superior in the preparation and management of theDepartment’s budget 和上級(jí)領(lǐng)導(dǎo)一起編制和管理部門(mén)預(yù)算。
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