·?Preparing monthly operational results for meetings with cluster hotels.
·?為與集團酒店的會議準備月度運營結果報告。
·?Understand the responsibilities of other units and departments and co-operate with them.
·?了解其它部門的職責并與其密切合作。
·?Supervises the work of the Executive Office staff.
·?監(jiān)督行政辦公室員工的工作。
·?Access and use work processing computer packages and keep up to date with enhancements to latest upgrades.
·?熟練運用辦公自動化軟件并掌握最新版本應用。
·?Day-to-day secretarial work to include typing, filing, faxes and telephone etc.
·?日常文秘工作包括打字，整理文件，傳真和接聽電話等。
·?Arranging internal / external appointments.
·?安排內外會見。
·?Taking minutes of Department Heads /Ex.Com meeting as requested.
·?需要時為部門領導會議和行政委員會會議作會議記錄。
·?Reports directly to and communicates with the General Manager on all administrative matters.
·?直接向總經理匯報和交流所有行政工作方面的事宜。
·?Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate.
·?必要時配合，協(xié)調各部門領導和其它部門的秘書的工作并與他們進行溝通。
·?Assess priorities of work and assist in organizing General Manager’s priorities.?
·?確定工作的重要性從而協(xié)助總經理安排工作的先后次序。
·?Distribution of memos, letters and other information etc.
·?分發(fā)備忘錄，信件和其它信息等。
·?Maintain a filing and trace system.
·?維護文件的檔案和跟蹤管理系統(tǒng)。
·?Answer incoming telephone calls and either transfer, redirect or take a message.
·?接聽來電，進行電話轉接、重撥或留言。
·?Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.?
·?與酒店外的顧客和個人交往，包括但不限于：目前和可能的客戶，業(yè)主公司代表，供應商，競爭對手和所在地社區(qū)成員。
·?Maintains the utmost confidentiality and discretion when handling business affairs.
·?在處理業(yè)務時最大限度的保守機密并小心謹慎。
·?Arrange room and restaurant reservations for VIP guests/personnel.
·?安排VIP客戶或私人的訂房和訂餐。
·?Prepare welcome letters for GM’s signature.
·?準備歡迎信給總經理簽字。
·?Demonstrate essential overall knowledge of the organization.
·?掌握本組織結構的基本知識。
·?Understand the responsibilities of other sections and departments and co-operate with them.
·?理解其他部門的工作職責并能與之協(xié)調。
·?Communicate in both verbal and written with the owning company.
·?與業(yè)主公司保持口頭和書面的溝通。
·?Other tasks assigned by General Manager.
·?完成總經理交代的其他事項。
