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工作職責(zé)：? 1、結(jié)合公司業(yè)務(wù)發(fā)展需求，為公司尋找和篩選酒店管理輸出潛在項目和合作方；主要拓展格蘭云天·閱品牌酒店。 2、深度挖掘市場潛在資源，重點負(fù)責(zé)業(yè)務(wù)開發(fā)城市及周邊區(qū)域內(nèi)渠道布局的規(guī)劃并積極拓展。 3、收集并掌握酒店行業(yè)政策、市場動向，制定項目拓展策略，定期提交年、季、月度的業(yè)績完成情況分析。 4、跟進合作項目，開展項目考察、項目分析、盡職調(diào)查、風(fēng)險評估，進行市場調(diào)研分析，撰寫項目定位、策劃及實施方案并提出建議，為項目開發(fā)和運營管控提供決策支持。 5、實施開展酒店項目發(fā)展工作，包括項目接洽、業(yè)主溝通、項目調(diào)研、價值判斷、合同簽約跟進等，負(fù)責(zé)合作項目開發(fā)、洽談及合同簽訂工作，負(fù)責(zé)業(yè)主溝通工作和關(guān)系維護。 6、從簽約完成到開業(yè)前全程的跟進及內(nèi)外協(xié)作，確保業(yè)務(wù)順暢開展；與業(yè)主方代表/投資人保持良好溝通。 任職資格：? 1、本科以上學(xué)歷優(yōu)先；? 2、豐富的酒店項目資源和人脈關(guān)系；? 3、熟悉酒店行業(yè)，具備大型酒店集團/酒店管理公司項目拓展、業(yè)務(wù)發(fā)展崗位經(jīng)驗為佳；? 4、熟悉品牌管理輸出的工作流程及相關(guān)知識，熟知相關(guān)政策法規(guī)；? 5、良好的表達能力、溝通協(xié)調(diào)能力、學(xué)習(xí)能力、執(zhí)行力，強烈的責(zé)任心和抗壓能力。

工作職責(zé)： 1.根據(jù)部門年度發(fā)展計劃，實施開展格蘭云天·閱品牌項目發(fā)展工作； 2.積極尋找社會優(yōu)質(zhì)資源，拓展以全權(quán)委托管理為主的公司品牌連鎖發(fā)展業(yè)務(wù)； 3.進行項目實地調(diào)研，包括市場調(diào)查、信息搜集整理、專題研究、報告編寫等； 4.與各類發(fā)展渠道維系良好的合作關(guān)系； 5.完成部門宣傳營銷、客戶檔案管理、合同更新等日常工作； 6.完成品牌事業(yè)部總經(jīng)理交辦的其他工作。 任職資格： 1.男女不限、年齡25-40周歲； 2.大學(xué)?？埔陨蠈W(xué)歷； 3.具有一定酒店開發(fā)工作經(jīng)驗或2年以上中端品牌酒店運營工作經(jīng)驗的優(yōu)先；具有酒店行業(yè)資歷或資源；帶項目入職的條件可適當(dāng)放寬。 4.出色的人際交往能力，具有一定的社會關(guān)系資源； 5.求知欲強，具有良好的學(xué)習(xí)能力、書面寫作能力。

如家旗下各酒店品牌誠聘酒店總經(jīng)理 1.中高端：和頤、扉縵、建國璞隱 2.中端：如家商旅、如家精選、柏麗艾尚、艾扉 3.舒適型：如家、莫泰、云上四季 工作職責(zé): 1. 全面負(fù)責(zé)酒店日常經(jīng)營和管理工作，確保酒店經(jīng)營和管理指標(biāo)的完成； 2. 具有強烈的安全責(zé)任意識，負(fù)責(zé)店內(nèi)治安、消防及賓客的人身安全； 3. 能有效利用資源，提供精品卓越服務(wù)，滿足客戶需求，提升賓客滿意度； 4. 根據(jù)市場變化調(diào)整定價策略和銷售策略，能夠剖析各客源比例并進行合理有效調(diào)整； 5. 負(fù)責(zé)店內(nèi)人力資源工作，致力于打造一只高戰(zhàn)斗力、高執(zhí)行力的團隊； 6. 做好在保障精選服務(wù)前提下的成本控制和分析； 7. 負(fù)責(zé)與社會職能部門之間的協(xié)調(diào)和溝通，為酒店創(chuàng)造良好的經(jīng)營環(huán)境； 8. 有計劃、有效率的做好酒店的硬件維護工作； 9. 完成上級領(lǐng)導(dǎo)布置的各項工作。 任職資格: 1. 大專以上學(xué)歷，3年以上星級酒店部門總監(jiān)或知名品牌酒店總經(jīng)理崗位工作經(jīng)驗； 2. 熟悉各地方相關(guān)的政策法規(guī)； 3. 愛崗敬業(yè)，注重工作結(jié)果； 4. 誠信，正值，有親和力； 5. 出色的溝通能力、銷售能力、團隊建設(shè)能力及承受工作壓力的能力； 6. 有很強的執(zhí)行力，富有激情，能出色完成公司下達的各種指令。 薪資福利： 1、基本工資+帶店工資+高原津貼+季度獎金+年終獎金； 2、社保、公積金、補充醫(yī)療險； 3、帶薪年假、季度假等

如家旗下各酒店品牌誠聘酒店總經(jīng)理 1.中高端：和頤、扉縵、建國璞隱 2.中端：如家商旅、如家精選、柏麗艾尚、艾扉 3.舒適型：如家、莫泰、云上四季 工作職責(zé): 1. 全面負(fù)責(zé)酒店日常經(jīng)營和管理工作，確保酒店經(jīng)營和管理指標(biāo)的完成； 2. 具有強烈的安全責(zé)任意識，負(fù)責(zé)店內(nèi)治安、消防及賓客的人身安全； 3. 能有效利用資源，提供精品卓越服務(wù)，滿足客戶需求，提升賓客滿意度； 4. 根據(jù)市場變化調(diào)整定價策略和銷售策略，能夠剖析各客源比例并進行合理有效調(diào)整； 5. 負(fù)責(zé)店內(nèi)人力資源工作，致力于打造一只高戰(zhàn)斗力、高執(zhí)行力的團隊； 6. 做好在保障精選服務(wù)前提下的成本控制和分析； 7. 負(fù)責(zé)與社會職能部門之間的協(xié)調(diào)和溝通，為酒店創(chuàng)造良好的經(jīng)營環(huán)境； 8. 有計劃、有效率的做好酒店的硬件維護工作； 9. 完成上級領(lǐng)導(dǎo)布置的各項工作。 任職資格: 1. 大專以上學(xué)歷，3年以上星級酒店部門總監(jiān)或知名品牌酒店總經(jīng)理崗位工作經(jīng)驗； 2. 熟悉各地方相關(guān)的政策法規(guī)； 3. 愛崗敬業(yè)，注重工作結(jié)果； 4. 誠信，正值，有親和力； 5. 出色的溝通能力、銷售能力、團隊建設(shè)能力及承受工作壓力的能力； 6. 有很強的執(zhí)行力，富有激情，能出色完成公司下達的各種指令。 薪資福利： 1、基本工資+帶店工資+高原津貼+季度獎金+年終獎金； 2、社保、公積金、補充醫(yī)療險； 3、帶薪年假、季度假等

崗位概述： 確保餐廳、酒吧的順利運作，并超越客人的期望。根據(jù)標(biāo)準(zhǔn)與程序?qū)⒉蛷d作為生意單位來經(jīng)營。作為餐廳經(jīng)理應(yīng)不斷提高、完善管理技能，以實現(xiàn)本部門在客人滿意率、利潤收入指標(biāo)、提高員工士氣等方面目標(biāo)。 專業(yè)知識技能及要求 1、優(yōu)秀的英語口譯及書寫能力。 2、精通計算機程序、熟知軟件及電子表格系統(tǒng)。 3、2-3年其他五星酒店同職位的工作經(jīng)驗。 4、領(lǐng)導(dǎo)才能、培訓(xùn)技巧、組織能力。 5、積極/主動的工作態(tài)度/有承受壓力的能力。

崗位職責(zé) 1.為客人及員工提供現(xiàn)場醫(yī)療救援服務(wù)，在醫(yī)務(wù)室提供服務(wù)以及在其它時間按需提供服務(wù)：接待、檢查、照顧、支持、建議和治療 2. 就發(fā)生意外事件的處理方法為所有部門經(jīng)理提供培訓(xùn) 3. 對所有員工提供預(yù)防服務(wù) 4. 確保符合度假村的衛(wèi)生和安全流程 5. 保持醫(yī)務(wù)室設(shè)備、醫(yī)療箱和急救箱處于正常工作狀態(tài) 6. 管理庫存和訂購補給 7. 在日志本上記錄日常記錄過程 8.與當(dāng)?shù)蒯t(yī)生和醫(yī)療機構(gòu)保持良好的關(guān)系、為度假村醫(yī)生提供技術(shù)援助（兒科醫(yī)生、潛水醫(yī)生等）  崗位要求 1. 具有相關(guān)專業(yè)背景及資質(zhì) 2. 須掌握基礎(chǔ)英語及流利普通話，掌握其它外語者更佳  3. 該崗位需每周工作6天  【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

崗位要求 1.大專以上學(xué)歷； 2.思維敏捷，為人積極主動;有獨特的思維方式； 3.有媒體資源者優(yōu)先； 4.具有良好的溝通能力，善于和媒體打交道，具有良好的商務(wù)談判技巧； 5.3年以上展會相關(guān)經(jīng)驗，熟悉展覽招展招商運作流程優(yōu)先； 6.具有一定的文字功底，能夠撰寫展會新聞稿； 7.有親和力，熱情開朗，為人誠懇，待人接物大方，具有良好的團隊精神。

崗位職責(zé) 1、與既有的客戶和潛在的客戶及合作伙伴保持密切的 2、仔細(xì)計劃與客戶的會面，對預(yù)定的客戶實施客戶關(guān)系管理，完成銷售目標(biāo)。 3、在所負(fù)責(zé)的市場區(qū)域內(nèi)，監(jiān)視和報告市場及競爭者的情況。 4、準(zhǔn)備銷售報告，確保市場及客戶信息的準(zhǔn)確性，以便于工作的跟進。 5、積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場內(nèi)營造企業(yè)的知名度。 6、在所負(fù)責(zé)的區(qū)域內(nèi)，與市場銷售總監(jiān)一起計劃銷售攻勢，并確保其實現(xiàn)。 7、主動參與，完成各種銷售報告。 8、協(xié)助計劃和配合銷售活動。 9、協(xié)助配合開發(fā)制作所有酒店、景區(qū)促銷材料。 10、管理客戶檔案數(shù)據(jù)庫，手工或以電腦更新客戶檔案。 11、不斷地對下屬員工給予持續(xù)建議及支持。 12、執(zhí)行上級要求的任務(wù)，完成市場銷售目標(biāo)。 13、遵守公司的員工守則、政策及程 14、完成上級交給的其他任務(wù) 崗位要求 1、具備領(lǐng)導(dǎo)才能，了解所負(fù)責(zé)部門對各職位的責(zé)任。 2、掌握使用互聯(lián)網(wǎng)及其它主要電腦系統(tǒng)的知識 3、了解商務(wù)旅游、旅游業(yè)國際市場，會議旅游及餐飲 4、良好的人際交往和溝通技巧。 5、獨立工作和團隊工作的能力。

主要職責(zé)： 1.負(fù)責(zé)旅行社等市場的開發(fā)，完成酒店營業(yè)目標(biāo)。 2.挖掘酒店賣點，掌握市場動向，制定銷售計劃，設(shè)計產(chǎn)品組合，選擇銷售渠道，制定價格政策，并督促落實。 ? 任職要求： 1.相關(guān)專業(yè)大學(xué)?？萍耙陨蠈W(xué)歷。 2.至少1年以上高星級酒店銷售經(jīng)驗。 3.具有較豐富的銷售理論知識和經(jīng)營，較強的市場調(diào)查、分析和預(yù)測能力，及時提出相應(yīng)的建議并落實。 4.有強烈的事業(yè)心、責(zé)任感，良好的溝通協(xié)調(diào)能力。 5.有一定英文基礎(chǔ)，日常溝通無障礙。 6.了解拉薩酒店市場者優(yōu)先。

Job overview職位概述 Under the direct supervision of the FC and within the limits of InterContinental Hotels Group policies and procedures, is responsible for storing and organizing of all stored materials. 根據(jù)洲際酒店集團的政策和程序，在財務(wù)總監(jiān)的直接監(jiān)督下工作，負(fù)責(zé)存儲和組織所有庫存的物品。 ? At InterContinental Hotels & Resorts? we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 在洲際酒店及度假村?，我們希望賓客感覺風(fēng)格獨特、時尚現(xiàn)代和深入洞悉，這意味我們需要你： 親切、充滿自信、體現(xiàn)尊重來展現(xiàn)富有魅力的你。 理解和預(yù)測賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專注當(dāng)下。 見多識廣、分享閱歷、展現(xiàn)你的風(fēng)格來創(chuàng)造令人感覺特別的時刻，做到令人難忘。 Duties and Responsibilities工作職責(zé) Check and count all goods to be received per approved purchase order or daily market list. 根據(jù)采購申請單或每日食品訂貨單核實和清點驗收的貨品。 Ensure that goods are in order, of good quality and according to the established specifications 確保所有所收的貨品符合采購訂貨要求、質(zhì)量良好且符合具體規(guī)格要求。 To reject all goods which do not meet the specifications 退還不符合驗收標(biāo)準(zhǔn)的貨品。 To move accepted products to storage areas immediately to minimize employee theft and deterioration of product quality 盡快將驗收合格的貨物移交倉儲區(qū)域，減少和避免員工偷盜以及貨物腐爛變質(zhì)等。 To ensure proper documentation on all goods delivered to the hotel as well as those returned to the suppliers. 保存酒店所有收貨物品及退還貨品的相關(guān)憑單。 To summarize and record all goods purchased by the hotel on a daily basis 每天對酒店采購的貨品填寫收貨記錄匯總。 To ensure the cleanliness of the Receiving Bay by liaison with Store helper or Stewarding Staff whenever cleaning is required. 根據(jù)需要聯(lián)系倉庫搬運工或管事部員工清潔收貨通道，以確保收貨臺的清潔。 To be well versed in all descriptions and types of operating equipment for the Hotel, including maintaining catalogues, sample pictures of such items for reference. 熟悉精通所有酒店經(jīng)營設(shè)備的型號和規(guī)格等內(nèi)容，包括保存好產(chǎn)品目錄，樣品圖片以及產(chǎn)品的其他相關(guān)資料 Performs other duties as required 履行其他規(guī)定的職責(zé)。 ??????????? Key Metrics 主要績效指標(biāo) Completion of assigned tasks/projects 完成分配給的工作和項目的情況 ? QUALIFICATIONS AND REQUIREMENTS任職要求 Required Skills 技能要求 Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 Proficient in the use of Microsoft Office 熟練使用微軟辦公軟件 Good writing skills 良好的寫作技能 ? ? Qualifications 學(xué)歷 Diploma or Vocational Certificate in Accounting or Business Administration or related field. 具有會計，商業(yè)管理或相關(guān)的畢業(yè)證書或職業(yè)證書優(yōu)先。 ? Experience 經(jīng)驗 1 year experience in an accounting clerical, receiving position or similar; or an equivalent combination of education and work experience 一年會計文員，收貨職位或相似的工作經(jīng)驗；或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗結(jié)合的背景

崗位職責(zé) 協(xié)助總經(jīng)理完成酒店所有與收入及市場銷售相關(guān)的工作并完成總經(jīng)理安排的相關(guān)工作。 全面負(fù)責(zé)對銷售部，宴會銷售部，收益管理與預(yù)訂部，及市場傳訊部的管理工作。帶領(lǐng)酒店商務(wù)團隊完成相關(guān)關(guān)鍵指標(biāo)，包括但不限于管理酒店的持續(xù)盈利能力,確保酒店的收益和利潤，賓客滿意度達標(biāo)甚至超過標(biāo)準(zhǔn)要求。 制定酒店年度/季度/月度預(yù)算預(yù)測與工作計劃，并有效的予以實施。 參與開拓和實施酒店和部門的政策規(guī)定。 制定開拓市場銷售戰(zhàn)略和促銷計劃，實時更具市場情況進行調(diào)整。 督導(dǎo)和推動市場銷售計劃的進展和實施。 為商務(wù)發(fā)展部設(shè)定清晰的工作目標(biāo)，實施員工個人技能的發(fā)展，業(yè)績的復(fù)核訓(xùn)導(dǎo)和培訓(xùn)。 監(jiān)督和評估當(dāng)前發(fā)起的市場銷售活動以及市場動態(tài)。 管理部門內(nèi)部的運作，保證部門固定資產(chǎn)及運營物品得到良好維護。 定期進行市場調(diào)查，掌握競爭對手信息。 為酒店設(shè)立價格策略和銷售目標(biāo)。 管理特別項目及其他相關(guān)的生意。 確保高效利用部門資源。 管理部門內(nèi)部人力資源，包括選擇招聘人員，培訓(xùn)部門員工，團隊建設(shè)，員工表現(xiàn)評估等。 確保部門員工明確所賦予的職責(zé)。 在部門或酒店的利益受到危害時，立即采取糾正錯誤的措施。? 管理客戶關(guān)系及服務(wù)，包括客戶需求、產(chǎn)品服務(wù)知識，銷售的有效性交流技巧及客戶反饋信息。 管理部門開支和預(yù)算。 準(zhǔn)備部門每月相關(guān)開支的預(yù)測，并在預(yù)定日期上交給酒店。 按照酒店政策控制部門成本，避免浪費。? 確保所有與系統(tǒng)相關(guān)的收益數(shù)據(jù)都保持精確性并完全遵照希爾頓國際標(biāo)準(zhǔn)。 確保部門文件，及相關(guān)資料的存檔。 保持與集團內(nèi)各營業(yè)部門的溝通，最大限度拓展銷售機會。 在海內(nèi)外社會各有關(guān)行業(yè)推廣酒店。 積極參與希爾頓集團發(fā)起的銷售活動。 針對目標(biāo)市場組織促銷差旅。 在海內(nèi)外目標(biāo)市場，保持良好的關(guān)系和溝通。 確保所有與系統(tǒng)相關(guān)的收益數(shù)據(jù)都保持精確性并完全遵照希爾頓國際標(biāo)準(zhǔn)。 根據(jù)酒店、行業(yè)和公司的指引，回應(yīng)需求、進行調(diào)整，執(zhí)行任何合理的任務(wù)及額外職責(zé)。 堅持酒店安全制度、緊急情況處理規(guī)定和程序。 確保員工充分的理解并遵守員工手冊內(nèi)容。 如有必要 ，該部門有權(quán)更改或補充該職位描述。 完成任何其他合理的職責(zé)和被指派的職責(zé)。 崗位要求 大學(xué)本科。 具有至少五年在國際連鎖酒店的相關(guān)管理經(jīng)驗。 良好的中英文讀寫能力。 具備制訂和執(zhí)行營業(yè)預(yù)算及經(jīng)營計劃的能力。 具備高效地推廣和將品牌定位在理想的水平的能力。 具備管理銷售部的能力。 具備協(xié)助總經(jīng)理和管理層達到酒店總體經(jīng)營目標(biāo)的能力。 掌握政治，經(jīng)濟和社會方面的知識及市場趨勢。 具有良好的溝通技巧，良好組織及展示技巧。 具有領(lǐng)導(dǎo)，指導(dǎo)和發(fā)展員工的能力。 具備處理危機的知識和能力。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

崗位職責(zé)： 1. 了解酒店年度、月度經(jīng)營和銷售指標(biāo)及完成情況我（RevPAR、營收、GOP、會員發(fā)展、成本與費用控制），制定合理化銷售方案并努力完成； 2. 每日巡視酒店，做好酒店日常運營質(zhì)量管理工作，確保各部門工作有條不紊； 3. 查看酒店每日經(jīng)營報表，了解經(jīng)營趨勢，隨時關(guān)注酒店房態(tài)及流量，適時調(diào)控；了解價格策略與客源結(jié)構(gòu)，明確前臺每日銷售重點工作，完成酒店銷售計劃和經(jīng)營指標(biāo)，確保酒店收益； 4. 與各銷售渠道保持溝通，及時處理合作中的各類問題； 5. 做好酒店風(fēng)險防范，每日查看交接班記錄，復(fù)核前臺封包及各類表單； 6. 關(guān)注員工在崗狀況，做好客房清潔衛(wèi)生及硬件維護的檢查工作，每天抽查客房不少于5間； 7. 關(guān)注酒店能耗，根據(jù)酒店同期數(shù)據(jù)比、同城同類型酒店數(shù)據(jù)比，及時發(fā)現(xiàn)問題并制定相關(guān)措施； 8. 負(fù)責(zé)督導(dǎo)各部門負(fù)責(zé)人根據(jù)實際工作需求制定培訓(xùn)計劃并落實；協(xié)助做好酒店安全、消防培訓(xùn)、演習(xí)及管理工作； 9. 定期檢查酒店設(shè)施、設(shè)備和器材，做好維護，確保正常使用； 10. 負(fù)責(zé)前廳、客房、餐廳、廚房、工程等崗位的績效考核； 11. 關(guān)注每日員工餐質(zhì)量、關(guān)心員工生活； 12.完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件： 1.3年以上同崗位工作經(jīng)驗； 2.熟知酒店產(chǎn)品結(jié)構(gòu)、服務(wù)規(guī)范、質(zhì)量標(biāo)準(zhǔn)和銷售系統(tǒng)并具有良好的溝通能力； 3.具有良好的管理、判斷、決策、創(chuàng)新、應(yīng)變、人際關(guān)系、分析及組織協(xié)調(diào)能力，協(xié)調(diào)各有關(guān)部門之間的合作關(guān)系； 4.在預(yù)測及預(yù)算方面有較強的財務(wù)能力，能根據(jù)掌握的數(shù)據(jù)和信息果斷地做出分析并制定策略； 5.具有較強的社會活動能力，能對外界建立廣泛的業(yè)務(wù)網(wǎng)絡(luò)，熟悉主要客戶的基本狀況，同客戶保持良好的關(guān)系； 6.熟悉酒店各營業(yè)部門的情況，掌握最新產(chǎn)品信息，掌握市場動態(tài)。熟悉酒店經(jīng)營策略和客人需求，了解競爭酒店手段、價格規(guī)律、客戶狀態(tài)，善于做出應(yīng)變措施； 7.有較強的語言文字表達能力、電腦操作能力和行政事務(wù)處理能力； 8.可接受工作地點調(diào)配。

職位描述: 1. 用英語為賓客提供優(yōu)質(zhì)的酒水服務(wù)。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領(lǐng)，補充和保管。 5. 吧臺設(shè)備、用品的保養(yǎng)使其正常運轉(zhuǎn)。 6.協(xié)助副經(jīng)理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經(jīng)驗，一定的管理經(jīng)驗 3.良好的酒水知識，熱愛本職工作，有責(zé)任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用 5. 機場接送服務(wù) 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區(qū)度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

job overview職位概述 Under the general direction of the Front Office Manager and within the limits of established InterContinental Hotels Group and local policies and procedures, oversees and directs all aspects of Guest Recognition Program to achieve the highest possible recognition of VIPs and returning guests and maximize the Priority Club Rewards enrolments. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.? 按照洲際酒店集團標(biāo)準(zhǔn)，在前廳部經(jīng)理領(lǐng)導(dǎo)下，監(jiān)督并引導(dǎo)客服中心員工工作，得到優(yōu)悅行政酒廊成員、重要客人及回頭客的認(rèn)可，竭盡全力讓客人滿意。圍繞致勝之道，增強員工的工作氛圍，發(fā)揚洲際團隊合作精神。 ? At InterContinental Hotels & Resorts? we want our guests to feel special, cosmopolitan and In the Know which means we need you to: 在洲際酒店及度假村?，我們希望賓客感覺風(fēng)格獨特、時尚現(xiàn)代和深入洞悉，這意味我們需要你： Be charming by being approachable, having confidence and showing respect.親切、充滿自信、體現(xiàn)尊重來展現(xiàn)富有魅力的你。 Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.理解和預(yù)測賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專注當(dāng)下。 Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special 見多識廣、分享閱歷、展現(xiàn)你的風(fēng)格來創(chuàng)造令人感覺特別的時刻，做到令人難忘。 Duties and Responsibilities工作職責(zé) FINAnciaL RETURNS財務(wù)回報 Be familiar with all the special promotions and actively promoted, such as: seasonal package, frequent privilege, and IHG Loyalty programme.熟知所有特別促銷活動并積極推銷，如：季節(jié)性套餐計劃、?？蛢?yōu)惠計劃、各種打包促銷以及洲際酒店集團忠實方案。 Properly operate the equipments& facilities, take good care of property sector.正確操作使用工作中的設(shè)施設(shè)備，愛護部門財產(chǎn)。 Be familiar with the first aid and fire emergency procedures.熟悉急救以及火災(zāi)和緊急事故步驟，安全理智地操作設(shè)備。 our people 員工團隊 Keep good communication with colleagues, other departments and superiors, work better together to offer the memorable stay experience to the guests.和同事之間，部門之間，領(lǐng)導(dǎo)之間，保持溝通，互相信任，合作共贏，給客人提供令人難忘的住宿體驗。 Accept colleagues from different countries with different ideas and cooperate effectively.? 接受不同文化、不同理念的國家和同事，并有效合作。 Take an active part in department meeting, training; provide suggestion to enhance guest satisfaction.積極參加部門會議、培訓(xùn)，提出有助于改善及提高客人入住滿意度的建議。 Guest experience賓客體驗 Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.隨時以友好和樂于助人的態(tài)度迎接客人，并盡量了解和稱呼客人的名字，給客人賓至如歸的歸屬感。 Collect guests’ profiles to acknowledge their favour on food, beverage etc.收集客人的資料，盡可能多的掌握客人的信息，了解他們對食物、飲料的喜好；以及他們對房間的特殊要求。 Anticipate guests’ needs and resolve in advance.預(yù)測客人的需求并在其提出之前給予解決。 rESPONSIBLE BUSINESS 企業(yè)責(zé)任 Introduce ?occupational health and hygiene responsibility consciousness of rules and regulations, ensure that all procedures are carried out in accordance with the safety guidelines.引入職業(yè)健康和衛(wèi)生責(zé)任規(guī)章制度意識，確保所有的程序都按照部門指導(dǎo)方針安全執(zhí)行。 Strengthen the sense of responsibility，abide by the professional health and life safety legislation.加強責(zé)任意識，遵守職業(yè)健康和人生安全相關(guān)的立法、規(guī)章制度。 aCCOUNTABILITY 責(zé)任范圍 ?Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition to all VIP’s, returning guests and IRC members and prompt cordial attention from arrival through departure.通過對員工業(yè)績的認(rèn)可，提升員工工作熱情，監(jiān)督賓客服務(wù)中心員工的工作，在重要客人以及回頭客抵店至離開酒店期間，為他們提供個性化服務(wù)，竭盡全力讓所有重要客人滿意。 Ensure all VIP’s, returning guests and IRC members consistently receive all benefits, special ?????recognition and service.監(jiān)督賓客服務(wù)中心員工工作，確保優(yōu)悅行政酒廊成員，回頭客及重要客人能獲得最大利益，并能受到特別的關(guān)注優(yōu)質(zhì)的服務(wù)。 Review all expected arrivals on daily basis, and to pre-select IRC enrolment targets and ensure ???maximum qualified enrolments are achieved.每天查看預(yù)期到達客人清單，提前選出預(yù)期到達的優(yōu)悅行政酒廊成員，并最大程度的確保所有預(yù)期。。 ??????Inspects all pre-assigned rooms for VIP’s, returning guests and IRC members prior to arrival.???????????? 在重要貴賓到達前，提前檢查優(yōu)悅行政酒廊成員及重要客人房間。 ??????Greet all VIP’s, returning guests and IRC members personally.???????????? 單獨迎接重要客人，優(yōu)悅行政酒廊成員及回頭客。 ??????Liaise with other departments and necessary outside contacts to ensure excellent service delivery.???????????? 與其他部門保持合作，與必要外界部門保持聯(lián)系，確保為客人提供優(yōu)質(zhì)服務(wù)。 ??????Oversee maintenance of all VIP’s, returning guests and IRC members history system.???????????? 維護回頭客檔案系統(tǒng)。 ??????Promote Inter-Hotel sales and in-house facilities.???????????? 促進酒店內(nèi)房間及設(shè)施的銷售。 ?Perform such functions as to include but not be limited to:???????????? 完成下列職責(zé)但不僅僅局限于此： All VIP’s, returning guests and IRC members welcome letter.???????????? 所有重要賓客，回頭客以及優(yōu)悅會成員的歡迎信。 Active solicitation of IRC applications.???????????? 接受優(yōu)悅會成員的申請。 Recognize, attend and follow up to special requests by guests.???????????? 辨別，滿足并跟進客人的所有特殊需求。 Develop and implement guest telephone contact systems.發(fā)展和實施客人聯(lián)系方式。 Handle guest complaints and refer them as necessary, follows up on corrective action.???????????? 處理客人投訴，在必要時為客人提供咨詢，以正確的行動去跟進。 Compile, analyze and control guest relations’ costs.???????????? 匯集，分析并控制顧客關(guān)系成本。 Schedule and attend regular VIP’s, returning guests and IRC members’ cocktail parties and social engagements in an effort to further improve on service delivery.???????????? 定期計劃并參加優(yōu)悅行政酒廊及重要客人雞尾酒會和必要社交活動，進一步提高服務(wù)。 Review arrival lists for arrivals of all VIP’s, returning guests and IRC members to check room allocations, amenities, and special requests.?? ??????? 查看優(yōu)悅行政酒廊成員及重要客人到達清單，查看房間分配，房間內(nèi)設(shè)施，及客人特殊要求。 Prepare requisitions for amenities on a timely basis.???????????? 及時在房間里準(zhǔn)備令客人愉悅的物品。 Overall responsible for ensuring and maintaining the entire range of services offered for all VIP’s, returning guests and IRC members with the aim to maximize guest satisfaction.???????????? 全面負(fù)責(zé)對優(yōu)悅行政酒廊成員，重要客人，及回頭客的服務(wù)，盡量讓客人滿意。 Organize and conduct regular meeting related to guest recognition to facilitate communications and smooth operations.???????????? 定期組織有關(guān)優(yōu)悅會政酒廊活動的會議，以便更好的交流，及確保工作正常運作。? QUALIFICATIONS AND REQUIREMENTS任職要求 Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 Able to read and write English.能夠讀寫英語。 Proficient in the use of Microsoft Office and Front Office System.熟練使用微軟辦公軟件和前臺系統(tǒng)。 The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.此職位描述所陳述的只是該項工作的核心內(nèi)容和主要層面，并非所有職責(zé)或資歷要求。

職位描述 崗位職責(zé) 1、查看交班記錄，了解上一班的移交事項，并負(fù)責(zé)處理； 2、熟悉預(yù)訂資料，了解客情，尤其要記住即將來電的貴賓、?？偷男彰?，了解酒店的所有活動； 3、熟悉酒店有關(guān)客房銷售的各項政策，向來店賓客推銷客房，努力爭取最好的經(jīng)濟效益； 4、熟練總臺各項專業(yè)業(yè)務(wù)和技能，搞好對客服務(wù)； 5、熟練掌握店內(nèi)信息，提供準(zhǔn)確的問訊服務(wù)； 6、負(fù)責(zé)為酒店的賓客辦理入住登記手續(xù)； 崗位要求 1、大專以上文化程度 2、性格開朗、頭腦靈活、工作踏實，具有較強的服務(wù)意識、推銷意識和責(zé)任感； 3、形象好氣質(zhì)佳

崗位職責(zé) 1.協(xié)助酒店高級管理層負(fù)責(zé)及整個飯店的運作收集對客服務(wù)過程中所產(chǎn)生的問題信息。 2.在當(dāng)班期間負(fù)責(zé)整個酒店的正常運作。 3.要負(fù)責(zé)處理賓客的問題和投訴。 4.要負(fù)責(zé)重要賓客的迎領(lǐng)工作。 5.進行整個酒店的安全和日常的設(shè)備檢查工作。 6.解決當(dāng)班期間發(fā)生的安全問題。 7.向其它班次協(xié)調(diào)交班記錄上需要溝通的事項。 崗位要求 1.大學(xué)?？埔陨蠈W(xué)歷，有同崗位工作經(jīng)驗1年以上。 2.能用流利的英語從事前廳服務(wù)形象氣質(zhì)佳，精通電腦操作，具備較強的英文聽說讀寫能力。 3.儀表端莊，熱愛酒店工作，鉆研業(yè)務(wù)，反應(yīng)敏捷，善于交際具有較好的管理和協(xié)調(diào)能力，能夠很好的發(fā)揮其管理、領(lǐng)導(dǎo)和監(jiān)督的作用。 4.注重細(xì)節(jié)，工作有責(zé)任心，敢于承擔(dān)責(zé)任，執(zhí)行力較強。 5.有上進心和良好的學(xué)習(xí)能力和抗壓能力。

中高端酒店儲備店總 6個月-1年的培養(yǎng)成長期 負(fù)責(zé)酒店經(jīng)營、業(yè)主溝通、各項指標(biāo)達成、團隊建設(shè) 有酒店管理經(jīng)驗2年以上

1、本科（含）以上學(xué)歷，具備5年以上全服務(wù)型酒店人力資源相關(guān)崗位工作經(jīng)驗，具備新酒店籌開經(jīng)驗者優(yōu)先； 2、掌握人力資源六大模塊理論知識與運作模式，熟悉人力資源制度體系建設(shè)，熟悉國家、地區(qū)勞動法律法規(guī)及相關(guān)政策； 3、熟練操作計算機辦公軟件與酒店系統(tǒng)、人力軟件系統(tǒng)，具備良好的英語口語和書寫能力； 4、有較強的組織協(xié)調(diào)能力、溝通能力、應(yīng)變能力與抗壓能力；語言表達與文字功底強；有良好的團隊意識，高度的責(zé)任心，擅長流程組織與計劃實施； 5、具有良好的個人品質(zhì)和職業(yè)道德素質(zhì)，能遵守國家法律、法規(guī)和公司章程及公司管理制度的要求，忠于職守、謹(jǐn)慎認(rèn)真，勤勉行使公司賦予的權(quán)利，保守公司秘密；可異地任職、服從統(tǒng)一工作地點調(diào)配者優(yōu)先。

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

【崗位職責(zé)】 1. 協(xié)助財務(wù)經(jīng)理負(fù)責(zé)行政管理、財務(wù)和內(nèi)部控制 2. 監(jiān)督各部門的賬務(wù) 3. 管理度假村保險箱及現(xiàn)金流動 4. 每日和每月結(jié)賬 5. 管理和收取客人付款 【崗位要求】 1. 財務(wù)管理能力，例如：分析損益表，完成經(jīng)營預(yù)算、短期和長期的預(yù)測和主持完成資本支出計劃。 2. 較強的溝通能力（口語、聽力和書寫） 3. 較強的分析能力 4. 熟練使用應(yīng)用軟件和度假村系統(tǒng)，技術(shù)能手 5. 熟練掌握和維護關(guān)系，例如員工關(guān)系、客戶關(guān)系和供應(yīng)商關(guān)系 6. 具備度假村運作知識 7. 較強勞動力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

Position Summary職位概述 1.Responsible for assigned floors and guest rooms during shift. 當(dāng)班時負(fù)表所有分配的樓層和客房。 1.Work closely with the Reception to ensure correct room status at all times. 與前臺接待密切合作確保任何時間內(nèi)正確的房態(tài)。 2.Ensure highest standard of cleaning in assigned areas. 確保所分配的區(qū)域的高度清潔。 3.Supervise turndown service. 監(jiān)督夜床服務(wù)。 4.Responsible for strict key control. 負(fù)責(zé)鑰匙的嚴(yán)格控制。 5.Inspect regularly guestroom corridors and public areas. 對客房的走廊和公共區(qū)域進行常規(guī)檢查。 6.Keep floor linen rooms neat and tidy. 維持樓層布草房的干凈和整潔。 7.Assist with team member training and development. 協(xié)助進行員工的培訓(xùn)和發(fā)展。 8.Log security incidents and accidents in accordance with hotel requirements. 依照酒店要求記錄安全日志和事故記錄。 9.Adhere to the hotel’s security and emergency policies and procedures. 堅持酒店安全制度、緊急情況處理規(guī)定和程序。 Specific Job Knowledge, Skill and Ability工作技能技巧要求： 1.Good knowledge of Housekeeping Guest floors daily operation. 具有良好的管家部樓層日常操作方面的知識。 2.Good supervisor to people and communication ability. 良好的管理及溝通能力。 3.Can speak some English at least can read from Housekeeping Fidelio/Opera. 能說簡單的英文，能從電腦上讀懂房態(tài)。