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崗位職責(zé) 1、協(xié)助部門總監(jiān)制定并完善公司各項(xiàng)培訓(xùn)/質(zhì)檢管理制度。 2、建立公司培訓(xùn)與質(zhì)檢體系。 3、協(xié)助部門總監(jiān)對公司企業(yè)文化進(jìn)行塑造和落地。 4、對各民宿項(xiàng)目的培訓(xùn)工作進(jìn)行督導(dǎo)和評估。 5、負(fù)責(zé)員工入職培訓(xùn)及內(nèi)外部培訓(xùn)資源的整合與有效利用。 6、負(fù)責(zé)各類員工活動的籌備與組織。 7、對運(yùn)營業(yè)態(tài)日常的質(zhì)檢巡查及整改結(jié)果的追蹤反饋。 崗位要求 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)3年以上。 2、具有良好的溝通能力和協(xié)調(diào)能力。 3、具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 3、能按照酒店經(jīng)營發(fā)展對人才的需要，制訂酒店總體培訓(xùn)規(guī)劃和實(shí)施計劃。 4、具備教育學(xué)、心理學(xué)以及酒店管理理論知識。 5、熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 6、熟悉掌握各運(yùn)營部門的運(yùn)營流程和sop。 7、PPT技巧熟練，具備獨(dú)立開發(fā)新課件的能力。

工作職責(zé)： 1.根據(jù)部門年度發(fā)展計劃，實(shí)施開展格蘭云天·閱品牌項(xiàng)目發(fā)展工作； 2.積極尋找社會優(yōu)質(zhì)資源，拓展以全權(quán)委托管理為主的公司品牌連鎖發(fā)展業(yè)務(wù)； 3.進(jìn)行項(xiàng)目實(shí)地調(diào)研，包括市場調(diào)查、信息搜集整理、專題研究、報告編寫等； 4.與各類發(fā)展渠道維系良好的合作關(guān)系； 5.完成部門宣傳營銷、客戶檔案管理、合同更新等日常工作； 6.完成品牌事業(yè)部總經(jīng)理交辦的其他工作。 任職資格： 1.男女不限、年齡25-40周歲； 2.大學(xué)專科以上學(xué)歷； 3.具有一定酒店開發(fā)工作經(jīng)驗(yàn)或2年以上中端品牌酒店運(yùn)營工作經(jīng)驗(yàn)的優(yōu)先；具有酒店行業(yè)資歷或資源；帶項(xiàng)目入職的條件可適當(dāng)放寬。 4.出色的人際交往能力，具有一定的社會關(guān)系資源； 5.求知欲強(qiáng)，具有良好的學(xué)習(xí)能力、書面寫作能力。

【崗位職責(zé)】 1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計劃，針對核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區(qū)勞動法律法規(guī)及相關(guān)政策。 3、擁有良好個性與魅力的授課風(fēng)格，培訓(xùn)技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。

【崗位職責(zé)】 1、構(gòu)建并完善公司財務(wù)管理與會計核算體系，對財務(wù)團(tuán)隊(duì)的核算及成本控制工作進(jìn)行全面監(jiān)督指導(dǎo)。 2、負(fù)責(zé)項(xiàng)目整體資金運(yùn)作管理，包括編制年度財務(wù)預(yù)算和決算方案，策劃資金使用計劃，以及制定利潤分配或彌補(bǔ)虧損的詳細(xì)策略。 3、深入分析項(xiàng)目運(yùn)營數(shù)據(jù)，從財務(wù)角度提供經(jīng)營改善建議，助力提升公司整體運(yùn)營效率。 4、嚴(yán)格審核各項(xiàng)財務(wù)報表的準(zhǔn)確性與時效性，定期向高層呈報財務(wù)報告并輔以專業(yè)的財務(wù)分析。 5、負(fù)責(zé)稅務(wù)申報工作的組織執(zhí)行，確保及時足額上繳稅金，并與財稅部門保持密切的業(yè)務(wù)聯(lián)系。 6、配合內(nèi)外部審計工作，確保所有對外編報的財務(wù)數(shù)據(jù)真實(shí)可靠。 7、主導(dǎo)采購管理流程的制定與優(yōu)化，并監(jiān)督其執(zhí)行情況。 8、全面負(fù)責(zé)部門的日常管理事務(wù)，包括但不限于員工指導(dǎo)、培訓(xùn)、評估等工作。 9. 制定倉庫管理制度及相關(guān)資產(chǎn)管理流程，并協(xié)助上層確保其有效實(shí)施。 10. 參與制定和維護(hù)公司層面的財務(wù)管理規(guī)范制度，跟進(jìn)并確保各項(xiàng)財務(wù)制度得到切實(shí)執(zhí)行。 【崗位要求】 1、年齡介于35至48歲之間，本科及以上學(xué)歷，具備8年以上高星級酒店或文旅行業(yè)財務(wù)部門負(fù)責(zé)人工作經(jīng)驗(yàn)，必須有全盤管理和搭建的項(xiàng)目籌備經(jīng)驗(yàn)。 2、精通財務(wù)會計知識體系，熟悉稅法規(guī)定，能夠熟練運(yùn)用會計電算化軟件處理財務(wù)工作。 3、具備優(yōu)秀的組織協(xié)調(diào)能力和外部關(guān)系管理能力，能夠在復(fù)雜環(huán)境中高效決策。 4、出色的團(tuán)隊(duì)領(lǐng)導(dǎo)才能和良好的團(tuán)隊(duì)協(xié)作精神，能夠承受高強(qiáng)度的工作壓力并保持冷靜判斷力。 5、在成本管理控制方面有豐富的實(shí)戰(zhàn)經(jīng)驗(yàn)，擅長通過數(shù)據(jù)分析發(fā)現(xiàn)風(fēng)險點(diǎn)并提出改進(jìn)意見 。 6 、工作細(xì)致認(rèn)真且責(zé)任心強(qiáng) ，對于財務(wù)管理工作。 7、有多元化經(jīng)營項(xiàng)目賬務(wù)處理的經(jīng)驗(yàn)。 工作地點(diǎn)：云南.西雙版納<雨林宿集>（文旅項(xiàng)目） 能力優(yōu)秀者薪資可浮動。

工作職責(zé)：? 1、結(jié)合公司業(yè)務(wù)發(fā)展需求，為公司尋找和篩選酒店管理輸出潛在項(xiàng)目和合作方；主要拓展格蘭云天·閱品牌酒店。 2、深度挖掘市場潛在資源，重點(diǎn)負(fù)責(zé)業(yè)務(wù)開發(fā)城市及周邊區(qū)域內(nèi)渠道布局的規(guī)劃并積極拓展。 3、收集并掌握酒店行業(yè)政策、市場動向，制定項(xiàng)目拓展策略，定期提交年、季、月度的業(yè)績完成情況分析。 4、跟進(jìn)合作項(xiàng)目，開展項(xiàng)目考察、項(xiàng)目分析、盡職調(diào)查、風(fēng)險評估，進(jìn)行市場調(diào)研分析，撰寫項(xiàng)目定位、策劃及實(shí)施方案并提出建議，為項(xiàng)目開發(fā)和運(yùn)營管控提供決策支持。 5、實(shí)施開展酒店項(xiàng)目發(fā)展工作，包括項(xiàng)目接洽、業(yè)主溝通、項(xiàng)目調(diào)研、價值判斷、合同簽約跟進(jìn)等，負(fù)責(zé)合作項(xiàng)目開發(fā)、洽談及合同簽訂工作，負(fù)責(zé)業(yè)主溝通工作和關(guān)系維護(hù)。 6、從簽約完成到開業(yè)前全程的跟進(jìn)及內(nèi)外協(xié)作，確保業(yè)務(wù)順暢開展；與業(yè)主方代表/投資人保持良好溝通。 任職資格：? 1、本科以上學(xué)歷優(yōu)先；? 2、豐富的酒店項(xiàng)目資源和人脈關(guān)系；? 3、熟悉酒店行業(yè)，具備大型酒店集團(tuán)/酒店管理公司項(xiàng)目拓展、業(yè)務(wù)發(fā)展崗位經(jīng)驗(yàn)為佳；? 4、熟悉品牌管理輸出的工作流程及相關(guān)知識，熟知相關(guān)政策法規(guī)；? 5、良好的表達(dá)能力、溝通協(xié)調(diào)能力、學(xué)習(xí)能力、執(zhí)行力，強(qiáng)烈的責(zé)任心和抗壓能力。

?Organization of arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

?Responsible for the entire galley operation onboard ?Ensuring professional production and distribution of all meals for guest and crew in accordance with company standards, menu cycle and recipes ?Organisationand execution of F&B related ship functions and special events (e.g. Welcome / Farewell) ?Ensuring food safety, highest level of cleanliness in the galley and production areas at all times in accordance with Viking River Cruise standards & HACCP ?Ordering of all food supplies according to production planning and in cooperation with the Hotel Manager ?Conduction of menu briefings with waiter staff prior to service and instruction of waiters to explain dishes ?Preparation of opening and closing ships at start and end of season ?Supervision, motivation and training of the multi-national galley crew ?Participation in loadings and conduction of quality control ?Responsible for cost control and adherence to set budgets ?Conduction of stock takes; inventory according to company procedure ?Active participation in ship functions, socializing with guests during meal times

?Responsible for the entire hotel operation onboard ?Ensuring that all hotel departments are managed according to their standards ?Management and motivation of the crew, with emphasis on Department Heads ?Operation of service procedures according to company standards ?Stock ordering for the hotel department (F&B, Housekeeping, equipment, etc.) ?Ensuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules ?Final inspection and receipt of all supplies and deliveries for the hotel department ?Supervision and organization of opening and closing ships at start /end of season ?Active liaison with guests and successful handling of complaints ?Active participation in all onboard events and special functions ?Presence in the galley and restaurant during meal times ?Ensuring active and smooth flow of communication with the nautical department, onboard management, crew and the Head Office Basel ?Ensuring departmental training according to requirement profile ?Responsible for cost control and adherence to all set budgets ?Daily analysis of debtors in accordance with Receptionist / Night Auditor ?Conduction of stock takes; inventory according to company procedures ?Active participation in loadings

Onboard Duties ?Organisationof embarkation and disembarkation ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Coordination of airport representative and assisting with passenger travels ?Handling / filing of cruise, land (if applicable) reports & daily program ?Managing and filing vendor vouchers & onboard bookings ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Organisingand presenting guest entertainment (games / lectures / presentations) according to the cruise layout & active guest relation ?Responsible for all public announcements (including bridge commentary) ?Facilitating and assisting guests with onboard cruise bookings ?Travel Concierge desk hours in accordance with the tour layout ?Receipt and handling of guest complaints & private guest excursions. Offer advice on food/restaurants, shopping, and activities during free time Shore Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, busses, guides…) ?Instructing and briefing local guides prior to shore-excursion ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job. ?The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff. ?Conduct and appearance in accordance

?Supervision/support of a professional welcoming and sales orientated F&B Service ?Coordinate with the Executive Chef dietary needs for guests according to manifest ?Ensuring absolute cleanliness and order in accordance with HACCP rules ?Operation of service procedures according to standards (e.g. menus, decoration,) ?Organisationand execution of F&B related ship functions and special events ?Responsible for sales for on-board products such as aperitifs, digestives and wines ?Preparation of opening and closing ships at start and end of season ?Act as Deputy Hotel Manager when Hotel Manager and Asst. HM are not available Management and motivation of the service crew ?Organisation, management and motivation of restaurant and bar (7-16 crew) ?Management of work schedules & Training of service department ?Luggage duty on embarkation and disembarkation day ?Participation in loadings and waste management Responsible for cost control and adherence to set budgets ?Cost control (incl. stock supply/inventory in accordance to the budget &standards) ?Daily closing of restaurant and bar area cash register

崗位職責(zé)： 1、協(xié)助總經(jīng)理確?酒店的經(jīng)營管理?針、發(fā)展?向、組織機(jī)構(gòu)和完善酒店的?遠(yuǎn)規(guī)劃及年度經(jīng)營計劃； 2、協(xié)助總經(jīng)理制定、執(zhí)行、監(jiān)管酒店的各項(xiàng)財務(wù)與運(yùn)營計劃； 3、執(zhí)行總經(jīng)理的各項(xiàng)要求，協(xié)助總經(jīng)理處理酒店的運(yùn)作及經(jīng)營，執(zhí)行酒店各項(xiàng)決議，完成總經(jīng)理做出的經(jīng)營計劃及總經(jīng)理分配的各項(xiàng)具體任務(wù)； 4、負(fù)責(zé)的部門整體能力水平提升，了解客戶需求，走在市場前沿，引領(lǐng)酒店產(chǎn)品升級，創(chuàng)新； 5、了解賓客服務(wù)和運(yùn)營中的潛在需求，以便及時發(fā)現(xiàn)服務(wù)標(biāo)準(zhǔn)的問題，制定并實(shí)施改進(jìn)措施，推動賓客滿意度不斷提高，能夠與客戶進(jìn)行互動，獲取反饋并建立良好的關(guān)系； 6、檢查酒店各項(xiàng)管理制度、工作決策及服務(wù)程序的貫徹落實(shí)，協(xié)調(diào)各部門關(guān)系，確保酒店各項(xiàng)工作正常運(yùn)轉(zhuǎn)； 7、組織協(xié)調(diào)與各部門的協(xié)同配合，確保酒店的各項(xiàng)服務(wù)產(chǎn)品符合顧客的需求并滿意； 8、對酒店的日常運(yùn)行、服務(wù)質(zhì)量及員工的工作紀(jì)律標(biāo)準(zhǔn)方面存在的問題進(jìn)行督導(dǎo)，使之達(dá)到酒店要求； 9、掌握酒店日常經(jīng)營情況，根據(jù)總經(jīng)理提出的酒店長遠(yuǎn)規(guī)劃和年度計劃，對酒店的經(jīng)營管理和企業(yè)發(fā)展問題提供決策性建議和意見； 10、協(xié)助總經(jīng)理加強(qiáng)對分管部門管理干部管理技能和服務(wù)技能的培訓(xùn)工作，打造高水平的管理隊(duì)伍； 11、總經(jīng)理外出時，代表總經(jīng)理主持酒店每天例會，參與并最終確定決策； 12、主持處理酒店發(fā)生的各類緊急事件，處理客人重大投訴，確保經(jīng)營活動的正常運(yùn)行。 任職要求： 1、大學(xué)?？埔陨蠈W(xué)歷，具備優(yōu)秀酒店運(yùn)營工作經(jīng)驗(yàn)管理者，具有5年以上五星級酒店相關(guān)管理工作經(jīng)驗(yàn)； 2、熟悉酒店各部門服務(wù)標(biāo)準(zhǔn)及管理流程，善于成本控制； 3、通曉酒店各部門的經(jīng)營管理工作，尤其是客房，餐飲，前廳等關(guān)鍵職能，理解酒店的管理機(jī)制和程序； 4、有良好的團(tuán)隊(duì)意識和領(lǐng)導(dǎo)能力； 5、具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)。

【任職資格】 1，四、五星級酒店同等職位三年以上，中西廚房工作經(jīng)驗(yàn)。 2，具有較好的溝通能力，善于廚房成本控制和團(tuán)隊(duì)的管理。 3，擅長淮揚(yáng)菜、杭幫菜系的烹飪和制作，熟悉西北菜的出品。 4，具備新菜品研發(fā)的經(jīng)驗(yàn)和創(chuàng)新的能力。 【崗位要求】 1、管理并指導(dǎo)員工、保持與酒店各個部門進(jìn)行良好的溝通、與所有員工建立健全可靠的合作關(guān)系，幫助員工盡可能發(fā)展?jié)摿?，檢查員工的出勤情況。 2、定期檢查所有員工外表的清潔，讓他們以自己整潔的外表和制服為榮。 3、制定并完善培訓(xùn)計劃，主持培訓(xùn)課程。 4、評估培訓(xùn)及發(fā)展前景。 5、愉快和親善地與客人打交道，做到能引導(dǎo)客人，友善，可靠，并以外交家的姿態(tài)服務(wù)與客人。 6、高度服從性，具有優(yōu)秀管理監(jiān)督技巧；培養(yǎng)并幫助員工發(fā)展，鼓勵創(chuàng)新。 7、以此來發(fā)展并激勵我們的員工。 8、制定嚴(yán)格的客人服務(wù)標(biāo)準(zhǔn)，工作中做到心中有客人。 9、以身作則，積極解決各種問題起到良好的示范效果。與客人和員工保持清晰明了的溝通。 10、積極完成各項(xiàng)任務(wù)，把握機(jī)會學(xué)習(xí)各種新的知識和技巧，不斷提升個人素質(zhì)。 11、靈活機(jī)動，應(yīng)變能力強(qiáng)。 12、建立良好的團(tuán)隊(duì)精神，協(xié)同工作，為了共同的目標(biāo)努力。 13、為各項(xiàng)運(yùn)營流程的發(fā)展獻(xiàn)計獻(xiàn)策。 14、以良好的態(tài)度履行自己的職責(zé)。 15、向客人以及供應(yīng)商推薦酒店的服務(wù)性以及便捷性。 16、確保所有廚房設(shè)備以及用具的正常運(yùn)行。 要求候選人中廚房背景。

?Supervision and support of a professional welcoming and sales orientated service in bar, lounge and on the sundeck ?Operation of bar procedures according to company standards (e.g. menus, decoration, appearance) ?Organisation, management, motivation and training of bar team (2 to 4 crew) ?Organisationand execution of F&B related ship functions and special events ?Serving drinks in accordance with company standards ?Creation of daily cocktails in accordance with company standards ?Preparation and set up of Café Lunch in the lounge in coorporationwith Executive Chef and Food & Beverage Manager ?Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards ?Cost control for bar in accordance with the budget ?Establishing of weekly stock order in cooperation with Food & Beverage Manager ?Responsible for the daily tallying of the bar revenue ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Correct storage of stock; establishing of par levels ?Luggage duty on embarkation and disembarkation day ?Participation in loadings

?Professional preparation and distribution of daily meals including breakfast, lunch, tea time, dinner, etc. for crew and guests in accordance with Executive Chef manual and menu cycle ?Ordering of stock in cooperation with Executive Chef ?Correct handling of all products and equipment ?Ensuring of perfect cleanliness in working area in accordance with HACCP rules ?Conducting stock takes; inventory according to company procedures ?Preparation to open and close ships at start and end of season ?Assistance in other departments upon instruction from supervisors (if required) ?Performance according to company standards and HACCP rules ?Participation in loading processes ?Correct storage of stock; establishing of par levels ?Active participation in onboard training programs ?Luggage duty on embarkation and disembarkation day

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

【崗位職責(zé)】 1、制定和實(shí)施房務(wù)部的運(yùn)行計劃、預(yù)算計劃。 2、優(yōu)化房務(wù)部的管理體系，下達(dá)房務(wù)部的運(yùn)行管理目標(biāo)。 3、全面控制部門的管理費(fèi)用、固定費(fèi)用和變動費(fèi)用，節(jié)約開支。 4、定時查閱各分部門的工作日記和每周總結(jié)匯報，督查各分部門的工作進(jìn)度及時發(fā)現(xiàn)問題，糾正偏差，作出處理。 5、對本部門的安全、消防、衛(wèi)生工作負(fù)責(zé)，及時掌握新的規(guī)范、條例，因地制宜的實(shí)施好各種防范工作。 6、 熟悉本部門經(jīng)營范圍內(nèi)的經(jīng)營管理和行政管理知識，了解與商業(yè)、酒店等經(jīng)營有關(guān)的法律法規(guī)知識。 【崗位要求】 1、大專以上文化水平，英語口語流利，良好的職業(yè)形象，有奢侈品牌/高端度假酒店3年以上所屬職務(wù)工作經(jīng)驗(yàn)。 2、對前臺接待，客房服務(wù)、公區(qū)管理有實(shí)際管控經(jīng)驗(yàn)。職業(yè)道德與自我驅(qū)動力強(qiáng)。 3、了解熟悉客人的消費(fèi)心理關(guān)注客戶需求。 4、全面負(fù)責(zé)房務(wù)部的運(yùn)營、管理及使客房利益最大化。 5、具有良好的溝通技巧和對客溝通能力，和超前的創(chuàng)新意識、營銷思路和豐富的房務(wù)管理經(jīng)驗(yàn)。

?Organisationof arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?Assistance with preparation and cooking daily meals (including breakfast, lunch, Tea Time, dinner, etc.) for crew and guests in accordance with Executive Chef Manual and menu cycle ?Handling all groceries, products and galley equipment with care ?Inventory according to instructions ?Separation and disposal of waste / garbage ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Assistance in other departments upon instruction from supervisors (if required) ?Performance according to company standards and HACCP rules ?Participation in loadings ?Luggage duty on embarkation and disembarkation day ?Correct storage of stock; establishing of par levels ?Active participation in onboard training programs

崗位： Security Staff Security Staff Celebrity 招聘要求： 1、身體健康，無傳染性疾病，可以適應(yīng)船上生活； 2、良好的英語溝通能力，性格外向，善于與人交流； 3、形象氣質(zhì)佳，良好的服務(wù)意識； 4、具有良好的團(tuán)隊(duì)合作意識； 5、有海事證書者或有郵輪工作經(jīng)驗(yàn)者優(yōu)先；

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

工作職責(zé) ? 能夠使用基本的專業(yè)肉類加工技能，處理、解凍、準(zhǔn)備和分切肉類，要符合所有公共衛(wèi)生政策 和維京星級服務(wù)標(biāo)準(zhǔn)的質(zhì)量和清潔要求。 ? 檢查職責(zé)范圍內(nèi)的設(shè)備是否妥善存放；行使職責(zé)和所有權(quán)；能夠進(jìn)行基本的計算。 ? 協(xié)助肉類加工間主管儲存貨物和進(jìn)行生肉產(chǎn)品的庫存盤點(diǎn)工作。 ? 根據(jù)所有的公共衛(wèi)生政策和公司規(guī)定，遵循解凍的時間表和程序。 ? 確保經(jīng)濟(jì)的工作習(xí)慣、控制食品生產(chǎn)，盡量減少和避免浪費(fèi)。 ? 確保食物準(zhǔn)備和儲存符合所有的公共衛(wèi)生政策和公司的規(guī)定，執(zhí)行并保持“順手清潔”的工作 習(xí)慣。 ? 根據(jù)所有的公共衛(wèi)生政策，實(shí)施安全的工作政策和程序，盡量減少設(shè)備的損失和損壞，并保持 相關(guān)區(qū)域的清潔標(biāo)準(zhǔn)；確保所有設(shè)備在每次使用后都經(jīng)過消毒并相應(yīng)地退還。 ? 分類清理垃圾并放到指定的垃圾桶里；根據(jù)需要經(jīng)常清理垃圾，確保符合垃圾分類程序和所有 的公共衛(wèi)生標(biāo)準(zhǔn)。 ? 確保在服務(wù)前15 分鐘完成所有職責(zé)區(qū)域內(nèi)的餐前準(zhǔn)備工作。 ? 每天參加每日例會，了解團(tuán)隊(duì)的運(yùn)營需求，并確保始終如一地遵守維京的星級服務(wù)標(biāo)準(zhǔn)。 ? 根據(jù)維京的星級服務(wù)標(biāo)準(zhǔn)和所有的公共衛(wèi)生政策，為客人提供高水平的舒適度和服務(wù)，并在 指定區(qū)域始終保持無可挑剔的清潔和衛(wèi)生標(biāo)準(zhǔn)；根據(jù)客流量、登船下船、海上漂流日活動和其 他活動，主動提供服務(wù)。 ? 確保在相關(guān)活動期間，例如在裝載、處理和儲存化學(xué)品期間，始終穿戴個人防護(hù)裝備（PPE）。 始終使用正確的搬運(yùn)重物技巧，以防止受傷。 ? 始終遵循維京的形象和制服標(biāo)準(zhǔn)，堅持完美的儀容標(biāo)準(zhǔn)。 ? 確保公司財產(chǎn)得到適當(dāng)?shù)谋Ｗo(hù)，特別是在惡劣天氣條件下，以防止不必要的損失和損壞。

崗位職責(zé) 1.為客人及員工提供現(xiàn)場醫(yī)療救援服務(wù)，在醫(yī)務(wù)室提供服務(wù)以及在其它時間按需提供服務(wù)：接待、檢查、照顧、支持、建議和治療 2. 就發(fā)生意外事件的處理方法為所有部門經(jīng)理提供培訓(xùn) 3. 對所有員工提供預(yù)防服務(wù) 4. 確保符合度假村的衛(wèi)生和安全流程 5. 保持醫(yī)務(wù)室設(shè)備、醫(yī)療箱和急救箱處于正常工作狀態(tài) 6. 管理庫存和訂購補(bǔ)給 7. 在日志本上記錄日常記錄過程 8.與當(dāng)?shù)蒯t(yī)生和醫(yī)療機(jī)構(gòu)保持良好的關(guān)系、為度假村醫(yī)生提供技術(shù)援助（兒科醫(yī)生、潛水醫(yī)生等）  崗位要求 1. 具有相關(guān)專業(yè)背景及資質(zhì) 2. 須掌握基礎(chǔ)英語及流利普通話，掌握其它外語者更佳  3. 該崗位需每周工作6天  【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費(fèi)使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊(duì)； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費(fèi)房間； 快速晉升通道。