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  • 湖州 | 10年以上 | 本科 | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    • 豐厚年終獎(jiǎng)
    • 年度旅游
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 07-16
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    • 投遞簡(jiǎn)歷
    作為酒店的主要戰(zhàn)略業(yè)務(wù)領(lǐng)導(dǎo)者,負(fù)責(zé)酒店運(yùn)營(yíng)的各個(gè)方面,包括客人和員工滿意度、人力資源、財(cái)務(wù)績(jī)效、銷(xiāo)售和創(chuàng)收,并為集團(tuán)和酒店所有者提供投資回報(bào)。 As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners. 職責(zé)義務(wù): Duties & Responsibilities: 1.緊跟行業(yè)趨勢(shì),探索新的商業(yè)機(jī)會(huì)并制定商業(yè)計(jì)劃,以最大限度地提高客戶滿意度、盈利能力和市場(chǎng)份額。 Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share. 2.分析商業(yè)信息,積極應(yīng)對(duì)不斷變化的市場(chǎng)狀況,確保酒店在預(yù)算指導(dǎo)下運(yùn)營(yíng),實(shí)現(xiàn)利潤(rùn)率目標(biāo)。 Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets. 3.與銷(xiāo)售和市場(chǎng)團(tuán)隊(duì)緊密合作,制定創(chuàng)收策略;識(shí)別新的業(yè)務(wù)線索,推出符合市場(chǎng)趨勢(shì)的酒店產(chǎn)品;確認(rèn)銷(xiāo)售策略與品牌策略一致,并有效執(zhí)行既定目標(biāo)。 Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals. 4.建立有凝聚力和高績(jī)效的執(zhí)行委員會(huì),不斷努力取得積極成果和改進(jìn)。 ?Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements. 5.通過(guò)積極和持續(xù)的溝通,與業(yè)主建立良好的關(guān)系,處理并解決好業(yè)主對(duì)酒店經(jīng)營(yíng)管理的訴求。 ?Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management. 6.遵守公司/品牌政策、程序和標(biāo)準(zhǔn)。 Comply with company/brand policies, procedures, and standards. 7.客戶及公共關(guān)系管理。 Customer and public relations management. 專(zhuān)業(yè)知識(shí)技能: Job Knowledge / Skill: 1.工商管理、酒店和餐飲管理或相關(guān)專(zhuān)業(yè)大學(xué)學(xué)歷,10年以上管理運(yùn)營(yíng)、市場(chǎng)營(yíng)銷(xiāo)、財(cái)務(wù)或相關(guān)工作經(jīng)驗(yàn)。 Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields. 2.有限或全方位服務(wù)酒店的總經(jīng)理經(jīng)驗(yàn)。 General manager experience in limited or full-service hotels. 3.高度的責(zé)任心、敬業(yè)精神及誠(chéng)信態(tài)度。 High sense of responsibility, professional dedication, and integrity attitude. 4.具有前瞻性思維,有創(chuàng)造力和創(chuàng)新能力。 Possess forward thinking, creativity, and innovative abilities. 5.有較強(qiáng)的適應(yīng)、溝通、計(jì)劃、決策和綜合判斷能力。 Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.
  • 湖州 | 5年以上 | 本科 | 提供食宿

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    • 帶薪年假
    • 員工生日禮物
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 年度旅游
    • 包吃包住
    • 五險(xiǎn)一金
    國(guó)際高端酒店/5星級(jí) | 500-999人
    發(fā)布于 07-16
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    【崗位職責(zé)】 1、根據(jù)公司授權(quán),全面主持整個(gè)景區(qū)的經(jīng)營(yíng)管理工作,實(shí)現(xiàn)景區(qū)經(jīng)營(yíng)管理目標(biāo)和發(fā)展目標(biāo); 2、主持景區(qū)的基本團(tuán)隊(duì)建設(shè)和日常行政管理工作; 3、審定公司的基本管理制度,具體規(guī)章、規(guī)范內(nèi)部管理; 4、合理協(xié)調(diào)和配置公司內(nèi)部資源,保證企業(yè)年度目標(biāo)實(shí)現(xiàn); 5、負(fù)責(zé)建立企業(yè)戰(zhàn)略規(guī)劃策略、政策和工作程序; 6、管理景區(qū)日常運(yùn)營(yíng),制定每年、月的景區(qū)營(yíng)運(yùn)計(jì)劃; 7、負(fù)責(zé)對(duì)景區(qū)營(yíng)銷(xiāo)工作的把控、指導(dǎo); 8、做好景區(qū)人員的溝通管理工作,人員各崗位日常工作的監(jiān)督; 9、協(xié)助景區(qū)業(yè)態(tài)經(jīng)營(yíng)工作的管理、監(jiān)督,合理給出業(yè)態(tài)工作方面的意見(jiàn); 10、完成公司臨時(shí)交辦的其他任務(wù)和各職能部門(mén)代理的其他事務(wù)。 【任職要求】 1、具有滑索、水上樂(lè)園、兒童樂(lè)園設(shè)施、萌寵動(dòng)物飼養(yǎng)管理、商業(yè)街、夜游等相關(guān)運(yùn)營(yíng)經(jīng)驗(yàn); 2、旅游管理類(lèi)、營(yíng)銷(xiāo)類(lèi)或市場(chǎng)營(yíng)銷(xiāo)相關(guān)專(zhuān)業(yè); 3、熟悉旅游景區(qū)方面的行業(yè)業(yè)態(tài),對(duì)旅游管理或經(jīng)營(yíng)管理有一定的實(shí)踐經(jīng)驗(yàn)和見(jiàn)解; 4、曾獨(dú)立運(yùn)作過(guò)景區(qū)游樂(lè)項(xiàng)目的前期規(guī)劃、開(kāi)發(fā)、管理及后期運(yùn)營(yíng); 5、有國(guó)內(nèi)對(duì)標(biāo)景區(qū)的運(yùn)作經(jīng)驗(yàn)和景區(qū)4A、5A創(chuàng)建管理者優(yōu)先; 6、具有高度的責(zé)任感,有較強(qiáng)的計(jì)劃、組織、指揮、協(xié)調(diào)決策能力和景區(qū)運(yùn)作把控能力; 7、富有開(kāi)拓意識(shí),且具有市場(chǎng)開(kāi)拓能力,并具有較強(qiáng)的應(yīng)急能力; 8、具有較強(qiáng)的組織、協(xié)調(diào)、溝通及全局把握能力,語(yǔ)言表達(dá)、人際交往、應(yīng)變及危機(jī)處理能力。
  • 杭州 | 10年以上 | 大專(zhuān) | 提供食宿

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    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 技能培訓(xùn)
    • 節(jié)日禮物
    • 管理規(guī)范
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 07-16
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    A background in operation department is required, with preference given to candidates with experience in F&B. Participate in development and preparation of hotels strategic plan. Prepare budget and monitor revenues. Profit and Loss responsibility.? Coordinate with Revenue Management and Sales to maximize occupancy, rates, average check and profits. Optimize revenue by sales-promoting activities and controlling the Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market. Control the duty roster for sub departments guaranteeing the quality as well as considering the highest personnel cost efficiency. Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. Conduct interviews with possible future employees. Responsible for control of all operational tasks as well as the respective delegation and control. Re-evaluate work flows to improve and optimize organization. Implement and evaluate procedures and policies. Ensure clear communications with all other department heads. Create Career Development plans for each employee which is part of the Talent Pool or High Potentials. Regularly organize departmental meetings. Communicate the strategy and targets of the management to their departmental heads and the line staff and ensuring implementation. Ensure and communicate up-to-date procedures for all safety relevant measures with Fire & Safety team. Conduct daily walk through to ensure quality standards and cleanliness in front and back of the house areas. Control the technical situation of the departments in rooms divisions. Maintain a high visibility with guests and employees. Manager on Duty weekdays and weekends. GM responsibility in his/her absence. Pre-Opening tasks and responsibilities.
  • EAM 行政助理經(jīng)理

    1萬(wàn)-3萬(wàn)
    杭州 | 8年以上 | 本科 | 食宿面議

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 年度旅游
    • 包吃包住
    • 豐厚年終獎(jiǎng)
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 08:46
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    ?? 1.Assists the General Manager in theoverall running of the hotel by participating in the decision-making related tothe hotel policy, philosophy, directions, goals and objectives and by takingappropriate action for their implementation as directed..通過(guò)參與酒店的規(guī)定,經(jīng)營(yíng)理念\目標(biāo)和目的的決策,協(xié)助酒店總經(jīng)理保障酒店正常運(yùn)行。有房務(wù)部相關(guān)工作經(jīng)驗(yàn)。 ? 2. Oversees the performance of theRooms Division (the Front Office Manager, the Executive Housekeeper, the GuestServices Manager, the Security Manager, SPA ) and F&B Departments. Providesguidance and assistance in the execution of their responsibilities and helpsthem set their respective departmental objectives. 輔佐房務(wù)部門(mén)(前廳經(jīng)理,行政管家,安全部經(jīng)理,水療部)和餐飲部門(mén)的表現(xiàn),指導(dǎo)和協(xié)助他們?cè)O(shè)立部門(mén)目標(biāo)、履行職責(zé)。 ? 3. Directs and controls allsubordinate Rooms and F&B associates to ensure that all day-to-dayoperational matters are handled on time and guest expectations are met. 管理并指導(dǎo)房務(wù)部和餐飲部門(mén)的員工,以確保所有營(yíng)運(yùn)日常事務(wù)及時(shí)處理,客戶期望得到滿足。 4. Oversees the quality, consistency and presentation in the outlets underhis/her responsibility to ensure that they conform to the requisite standardsof the hotel and meet or exceed customer expectations. ?監(jiān)督外包單位的服務(wù)質(zhì)量、服務(wù)標(biāo)準(zhǔn)以及實(shí)際操作,以確保其提供符合酒店規(guī)定的服務(wù)標(biāo)準(zhǔn),確保其達(dá) 到或超過(guò)顧客的期望。 ? 5. Coordinates in conjunction with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F&B activities. 協(xié)助市場(chǎng)營(yíng)銷(xiāo)部做好針對(duì)客房和餐飲年度優(yōu)惠促銷(xiāo)活動(dòng)的制定。 6. Ensures the implementation and maintenance of operations equipment and linen par stocks in the concerned departments and oversees inventory taking and control. 監(jiān)督并確保維護(hù)酒店設(shè)施設(shè)備,并協(xié)助相關(guān)部門(mén)做好酒店布草在有關(guān)部門(mén)的盤(pán)存和控制。 7.? Assists in the preparation of the hotel’s annual budget; morespecifically prepares, monitors and controls the budgets of the Rooms Divisionand F&B Departments. ?協(xié)助編制酒店年度預(yù)算,尤其是編制和控制房務(wù)部和餐飲部的預(yù)算。 8.? Participates in the preparation of the annual business plan in theapproved corporate format, including explanations, comparison analysis andvariances. 參與批準(zhǔn)酒店年度經(jīng)營(yíng)計(jì)劃,包括對(duì)年度計(jì)劃的差異分析和解釋。 9.? Reviews operational reports daily. ?審閱每日營(yíng)收?qǐng)?bào)告。 10.? Maintains and efficient administration by preparing and submittingoperational reports on time. ?準(zhǔn)時(shí)提交各類(lèi)報(bào)告確保行政管理的有效性。 ? 11.? Reviews the property status with the individual department headsunder his/her responsibility to ensure that the quality and service standardsare maintained throughout. ?通過(guò)檢閱各獨(dú)立部門(mén)在其部門(mén)領(lǐng)導(dǎo)的管理下所產(chǎn)生的酒店?duì)I運(yùn)數(shù)據(jù)來(lái)確保酒店的服務(wù)質(zhì)量和服務(wù)標(biāo)準(zhǔn)。 12.? Reviews the guest ratings and follows up accordingly to correctproblem areas. ?關(guān)注客戶的評(píng)價(jià)并跟進(jìn),使酒問(wèn)題得到及時(shí)糾正。 13.? Monitors the guests’ correspondence for the hotel and ensures thatany problems/shortcomings are quickly identified and resolved, with feedbackgiven to the guest accordingly. 管理客戶的對(duì)酒店的留言或信件,確保問(wèn)題/缺點(diǎn)能夠得到快速的呈現(xiàn)并解決,使顧客能夠得到及時(shí)的反饋,維護(hù)悅榕集團(tuán)的服務(wù)品質(zhì)及標(biāo)準(zhǔn)。
  • 湖州 | 8年以上 | 本科 | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 午餐補(bǔ)貼
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 07-14
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    卓越雇主
    卓越雇主
    職責(zé)描述: 1. 全面負(fù)責(zé)酒店的籌建籌開(kāi)及開(kāi)業(yè)后經(jīng)營(yíng)管理。 2. 建立、健全酒店的組織管理系統(tǒng),使之合理化、精簡(jiǎn)化、高效化。 3. 負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 4. 負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算,提出更新改造和投資計(jì)劃。 5. 落實(shí)酒店年度財(cái)務(wù)預(yù)算,向各部門(mén)下達(dá)年度工作指標(biāo)。 6. 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7. 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象。 8. 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 9. 指導(dǎo)培訓(xùn)工作,培養(yǎng)人才,提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。 任職要求: 1. 大學(xué)本科以上學(xué)歷,熟悉浙江區(qū)域市場(chǎng); 2. 8年以上酒店管理工作經(jīng)驗(yàn),有在全服務(wù)酒店總經(jīng)理工作經(jīng)驗(yàn)者,熟悉酒店各部門(mén)的經(jīng)營(yíng)管理工作; 3. 通曉酒店各部門(mén)的經(jīng)營(yíng)管理工作,尤其是市場(chǎng)銷(xiāo)售、客房,餐飲,前廳等職能部門(mén),理解酒店的管理機(jī)制和程序; 4. 有較強(qiáng)的溝通協(xié)調(diào)和創(chuàng)新能力,有良好的團(tuán)隊(duì)意識(shí)和領(lǐng)導(dǎo)能力 5.熱愛(ài)酒店行業(yè),有很好的服務(wù)意識(shí),沉穩(wěn)干練; 6.一定的英文聽(tīng)說(shuō)讀寫(xiě)水平及電腦操作能力;
  • 溫州 | 10年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 07-14
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    【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 城市經(jīng)理

    1.5萬(wàn)-2萬(wàn)
    杭州 | 5年以上 | 大專(zhuān)

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    國(guó)際高端酒店/5星級(jí) | 50-99人
    發(fā)布于 07-15
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    崗位職責(zé): 1. 酒店相關(guān)業(yè)務(wù)拓展:負(fù)責(zé)所在城市酒店相關(guān)業(yè)務(wù)的市場(chǎng)開(kāi)發(fā),制定區(qū)域業(yè)務(wù)拓展策略,完成年度營(yíng)收及利潤(rùn)目標(biāo); 挖掘企業(yè)客戶需求,提供不同酒店項(xiàng)目制人才供應(yīng)等解決方案; 開(kāi)拓并維護(hù)客戶資源(如行業(yè)協(xié)會(huì)、政府機(jī)構(gòu)等),建立長(zhǎng)期合作關(guān)系。 2. 合伙人招募與管理: 主導(dǎo)城市級(jí)合伙人(代理商、渠道商、個(gè)體服務(wù)商等)的招募、篩選及簽約,搭建本地化合作網(wǎng)絡(luò); 制定合伙人培訓(xùn)計(jì)劃,提供業(yè)務(wù)支持(如政策解讀、合同模板、風(fēng)險(xiǎn)管控等),提升合伙人業(yè)務(wù)能力; 定期評(píng)估合伙人績(jī)效,優(yōu)化合作機(jī)制,解決合作中的糾紛與問(wèn)題。 3. 項(xiàng)目全流程管理: 統(tǒng)籌酒店相關(guān)項(xiàng)目的落地執(zhí)行,包括需求對(duì)接、人員招募、合同簽訂、薪酬結(jié)算及風(fēng)險(xiǎn)合規(guī)管控; 協(xié)調(diào)內(nèi)部團(tuán)隊(duì)(運(yùn)營(yíng)、法務(wù)、財(cái)務(wù))與外部合作伙伴,確保項(xiàng)目按時(shí)交付并滿足客戶要求; 監(jiān)控項(xiàng)目成本、利潤(rùn)及回款進(jìn)度,定期輸出經(jīng)營(yíng)分析報(bào)告,提出優(yōu)化建議。 4. 城市業(yè)務(wù)運(yùn)營(yíng)與團(tuán)隊(duì)建設(shè): 搭建并管理城市業(yè)務(wù)團(tuán)隊(duì)(銷(xiāo)售、運(yùn)營(yíng)、客服等),制定績(jī)效考核標(biāo)準(zhǔn),推動(dòng)團(tuán)隊(duì)目標(biāo)達(dá)成; 根據(jù)當(dāng)?shù)厥袌?chǎng)特點(diǎn),設(shè)計(jì)差異化競(jìng)爭(zhēng)策略(如定價(jià)、服務(wù)包、促銷(xiāo)活動(dòng)等),提升市場(chǎng)份額。 5. 行業(yè)政策與風(fēng)險(xiǎn)把控: 跟蹤勞動(dòng)法規(guī)、社保政策及行業(yè)動(dòng)態(tài),規(guī)避業(yè)務(wù)的法律風(fēng)險(xiǎn); 處理客戶投訴及糾紛,維護(hù)公司品牌形象。 任職要求: 1.基本條件: 大專(zhuān)及以上學(xué)歷,5年以上人力資源服務(wù)、酒店等行業(yè)經(jīng)驗(yàn)優(yōu)先,3年以上團(tuán)隊(duì)管理經(jīng)驗(yàn); 2.熟悉業(yè)務(wù)流程(招聘、合同、薪酬、社保等),具備豐富的企業(yè)客戶資源或本地化渠道資源。 3. 加分項(xiàng): 有餐飲、保潔、客房等酒店行業(yè)大客戶服務(wù)經(jīng)驗(yàn)者優(yōu)先; 熟悉勞動(dòng)合同法等相關(guān)法律法規(guī); 具備基礎(chǔ)財(cái)務(wù)知識(shí),能獨(dú)立核算項(xiàng)目盈虧。
  • 溫州 | 10年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 07-14
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    【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 湖州 | 1年以上 | 大專(zhuān) | 提供食宿

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    • 五險(xiǎn)一金
    • 崗位晉升
    • 帶薪年假
    • 包吃包住
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 人性化管理
    • 管理規(guī)范
    • 員工生日禮物
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 07-15
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    【崗位職責(zé)】 1、落實(shí)總經(jīng)理分派的各項(xiàng)工作任務(wù)。 2、審定酒店財(cái)務(wù)計(jì)劃、管理制度和工作程序,落實(shí)崗位責(zé)任制。 3、參與酒店重要經(jīng)濟(jì)問(wèn)題的分析和決策,參加酒店主要經(jīng)濟(jì)合同的談判、簽署,并監(jiān)督執(zhí)行。 4、控制、監(jiān)督酒店的收入、成本和費(fèi)用,協(xié)助建立并督導(dǎo)實(shí)施成本和費(fèi)用控制和各項(xiàng)制度。 5、審查施工合同,監(jiān)督施工過(guò)程中各項(xiàng)資金的使用,確保各投資項(xiàng)目的資金合理使用。 6、審核酒店各類(lèi)物資采購(gòu)供應(yīng)計(jì)劃。 7、深入各部門(mén),檢查工作情況,發(fā)現(xiàn)問(wèn)題及時(shí)督辦。 【崗位要求】 1、大專(zhuān)以上學(xué)歷,文秘、法律及相關(guān)專(zhuān)業(yè)。 2、兩年以上同等職位工作經(jīng)驗(yàn)。 3、良好個(gè)人品質(zhì)和職業(yè)道德,嚴(yán)格遵守有關(guān)法律、法規(guī)和規(guī)章。 4、良好的溝通技巧,較強(qiáng)的語(yǔ)言表達(dá)能力和靈活的處事能力。 5、良好的溝通、組織、協(xié)調(diào)能力,能獨(dú)立協(xié)調(diào)對(duì)內(nèi)對(duì)外各種關(guān)系。
  • 紹興 | 1年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 07-15
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    主要職責(zé)行政管理支持 協(xié)助總經(jīng)理處理日常行政事務(wù),包括文件起草、會(huì)議組織、行程安排、報(bào)告撰寫(xiě)等。 溝通協(xié)調(diào) 協(xié)調(diào)酒店各部門(mén)之間的工作關(guān)系,確保信息暢通,促進(jìn)工作高效執(zhí)行。 決策支持 收集、分析相關(guān)信息,為總經(jīng)理決策提供數(shù)據(jù)支持和建議,協(xié)助制定酒店發(fā)展戰(zhàn)略和計(jì)劃。 文檔管理 管理總經(jīng)理的文件、檔案和重要資料,確保文件的完整性和保密性。 外聯(lián)與接待 代表總經(jīng)理接待重要客戶和合作伙伴,處理外部關(guān)系,維護(hù)酒店良好形象。 工作經(jīng)驗(yàn)及學(xué)歷 擔(dān)任過(guò)一年以上國(guó)際品牌酒店總經(jīng)理助理或相應(yīng)職務(wù) 語(yǔ)言能力 具有熟練的英語(yǔ)水平,能用英語(yǔ)進(jìn)行運(yùn)營(yíng)和管理的交流
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 本科

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    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 職業(yè)發(fā)展計(jì)劃
    • 員工活動(dòng)
    • 免費(fèi)工作餐
    • 入職培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 07-15
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    崗位職責(zé): 1、全面負(fù)責(zé)酒店的日常運(yùn)營(yíng)和管理:確保酒店各項(xiàng)經(jīng)營(yíng)和管理指標(biāo)的完成,帶領(lǐng)團(tuán)隊(duì)實(shí)現(xiàn)年度經(jīng)營(yíng)目標(biāo); 2、制定酒店經(jīng)營(yíng)戰(zhàn)略和管理目標(biāo):包括制定酒店各階段經(jīng)營(yíng)計(jì)劃、規(guī)章制度、服務(wù)操作規(guī)程等,并監(jiān)督貫徹執(zhí)行; 3、建立健全酒店組織系統(tǒng):使酒店組織系統(tǒng)合理化、精簡(jiǎn)化、高效化,確保酒店各部門(mén)之間協(xié)調(diào)運(yùn)作; 4、健全財(cái)務(wù)制度:閱讀分析每日、每月財(cái)務(wù)報(bào)表,監(jiān)督財(cái)務(wù)部門(mén)做好成本控制、財(cái)務(wù)預(yù)算等工作; 5、有效把控門(mén)店運(yùn)營(yíng)成本:根據(jù)酒店行業(yè)淡旺季,合理調(diào)整運(yùn)營(yíng)策略,提升經(jīng)營(yíng)業(yè)績(jī); 6、確保服務(wù)質(zhì)量:管理、指導(dǎo)和監(jiān)督員工工作,確保酒店的服務(wù)質(zhì)量和衛(wèi)生環(huán)境符合相關(guān)標(biāo)準(zhǔn); 7、建立培訓(xùn)體系:制定有效的培訓(xùn)體系及激勵(lì)機(jī)制,提升員工的綜合素質(zhì)和服務(wù)水平; 8、處理顧客投訴:做好顧客投訴處理與協(xié)調(diào)工作,確保顧客滿意度; 9、掌握市場(chǎng)動(dòng)態(tài):關(guān)注市場(chǎng)動(dòng)態(tài)和競(jìng)爭(zhēng)信息,制定切實(shí)可行的市場(chǎng)營(yíng)銷(xiāo)策略; 10、制定市場(chǎng)拓展計(jì)劃:帶領(lǐng)銷(xiāo)售團(tuán)隊(duì)進(jìn)行全面的市場(chǎng)推廣和銷(xiāo)售活動(dòng),擴(kuò)大酒店知名度; 11、客戶關(guān)系管理:與客戶保持良好溝通,維護(hù)酒店良好形象; 12、人才選拔與培養(yǎng):負(fù)責(zé)酒店管理團(tuán)隊(duì)的建設(shè),選拔、任免、考核管理人員,決定員工編制及獎(jiǎng)懲、晉升工作; 13、內(nèi)部溝通與協(xié)調(diào):協(xié)調(diào)酒店內(nèi)部各部門(mén)之間的關(guān)系,確保酒店有一個(gè)高效率的工作團(tuán)隊(duì); 14、員工關(guān)懷與激勵(lì):以身作則,關(guān)心員工,提高酒店凝聚力,激勵(lì)員工以高度熱情和責(zé)任感完成本職工作; 15、安全管理:負(fù)責(zé)酒店的整體安全工作,包括治安、消防及賓客的人身安全等。 16、社會(huì)關(guān)系活動(dòng):開(kāi)展酒店社會(huì)關(guān)系活動(dòng),樹(shù)立良好的企業(yè)形象。 崗位要求: 1、 本科以上學(xué)歷,相關(guān)管理專(zhuān)業(yè)。 2、 從事國(guó)際品牌酒店工作10年以上,具有5年以上相關(guān)高層管理工作經(jīng)驗(yàn)。 3、 熟悉酒店各部門(mén)服務(wù)及管理流程。 4、 善于管理和經(jīng)營(yíng)團(tuán)隊(duì),事業(yè)心強(qiáng)。 5、 有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。 6、 可以使用英文作為工作語(yǔ)言。
  • 全國(guó) | 10年以上 | 本科 | 提供食宿

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    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 1-49 人
    發(fā)布于 07-03
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    Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required
  • 全國(guó) | 8年以上 | 大專(zhuān) | 食宿面議

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    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 1-49 人
    發(fā)布于 07-03
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    Pre-opening project in Yangtze River Delta 長(zhǎng)三角地區(qū)籌備酒店項(xiàng)目預(yù)備人才 Food & Beverage background is preferred Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel. Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas. Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and?inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality. Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.????? Luxury Hospitality segment experience will be preferred. 2.? ? ? 3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.????? Ability to understand a variety of industrial issues and develop strategic business plans. 5.????? Problem solving ability on both operational and/or strategic areas. 6.????? Strong interpersonal skills & leadership. 7.????? Fluent written & spoken English. 8.? ? ? Pre-opening experience is preferred.
  • 副總經(jīng)理

    2萬(wàn)-3萬(wàn)
    麗水 | 10年以上 | 大專(zhuān) | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 員工生日禮物
    • 年度旅游
    • 年底雙薪
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 500-999人
    發(fā)布于 06-26
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    【崗位職責(zé)】 1. 維護(hù)公司形象,積極提高服務(wù)意識(shí); 2. 協(xié)助總經(jīng)理確立酒店的經(jīng)營(yíng)計(jì)劃(月.季.年).發(fā)展規(guī)劃及經(jīng)營(yíng)方針,制定酒店的經(jīng)營(yíng)管理目標(biāo),配合總經(jīng)理做好酒店的經(jīng)營(yíng)管理工作; 3. 按照酒店經(jīng)營(yíng)和服務(wù)的規(guī)范要求及質(zhì)量標(biāo)準(zhǔn),協(xié)助總經(jīng)理制定完善酒店的各項(xiàng)規(guī)章制度,建立健全內(nèi)部組織系統(tǒng),協(xié)調(diào)各部門(mén)關(guān)系,建立內(nèi)部合理而有效的運(yùn)行機(jī)制; 4. 協(xié)助總經(jīng)理做好酒店的市場(chǎng)拓展.人力資源開(kāi)發(fā)和計(jì)劃財(cái)務(wù)工作; 5. 協(xié)助總經(jīng)理做好酒店的安全管理,切實(shí)抓好酒店的安全生產(chǎn).食品衛(wèi)生和治安.消防管理工作; 6. 協(xié)助總經(jīng)理做好酒店資產(chǎn)管理,控制酒店?duì)I銷(xiāo)成本,減少浪費(fèi),提高經(jīng)濟(jì)效益; 7. 負(fù)責(zé)重要客人的接待工作,保持與社會(huì)各界的廣泛聯(lián)系,塑造企業(yè)良好的內(nèi).外部形象; 8. 協(xié)助總經(jīng)理做好酒店的行政及后勤管理工作,重點(diǎn)抓好固定資產(chǎn)的維護(hù)保養(yǎng).更新和能源管理工作; 9. 協(xié)助總經(jīng)理完成公司下達(dá)的各項(xiàng)指標(biāo),負(fù)責(zé)檢查酒店以崗位責(zé)任制為起點(diǎn)的《政策與程序》等管理制度的落實(shí)執(zhí)行情況; 10. 協(xié)助總經(jīng)理建立酒店與客戶.供應(yīng)商.合作伙伴.上級(jí)主管.政府機(jī)構(gòu).金融機(jī)構(gòu).媒體等部門(mén)間順暢的渠道; 11. 建立酒店內(nèi)部良好的溝通渠道,協(xié)調(diào)各部門(mén)關(guān)系; 12. 營(yíng)造企業(yè)文化氛圍,塑造和強(qiáng)化酒店客觀價(jià)值; 13. 負(fù)責(zé)酒店員工隊(duì)伍建設(shè),培養(yǎng).選拔中高層管理人員和優(yōu)秀員工; 14. 協(xié)助總經(jīng)理處理酒店重大突發(fā)事件; 15. 協(xié)助總經(jīng)理監(jiān)督.控制經(jīng)營(yíng)計(jì)劃的實(shí)施過(guò)程; 16. 按時(shí)完成上級(jí)領(lǐng)導(dǎo)交辦的其它工作。 【任職要求】 1.教育背景 大學(xué)本科以上學(xué)歷,旅游管理、市場(chǎng)營(yíng)銷(xiāo)等相關(guān)專(zhuān)業(yè);年齡32-42歲,能用英語(yǔ)進(jìn)行工作交流的優(yōu)先。 2.基本素質(zhì) ① 認(rèn)同公司的企業(yè)文化和經(jīng)營(yíng)理念,有大局觀 ② 有高度的責(zé)任心、事業(yè)心和執(zhí)行力 ③ 有現(xiàn)代星級(jí)酒店的管理經(jīng)驗(yàn) 3.工作經(jīng)驗(yàn):具有3年以上星級(jí)酒店駐店總監(jiān)及以上崗位管理經(jīng)驗(yàn); 4.技能技巧 ① 通曉星級(jí)酒店市場(chǎng)營(yíng)銷(xiāo)、賓客及餐飲服務(wù)、內(nèi)部管理及相關(guān)專(zhuān)業(yè)知識(shí)。 ② 熟悉星級(jí)酒店服務(wù)、運(yùn)營(yíng)管理規(guī)程,酒店內(nèi)控管理體系及計(jì)劃管理方案的制定與實(shí)際操作。 ③ 具有扎實(shí)的酒店基礎(chǔ)業(yè)務(wù)能力。 5.服務(wù)態(tài)度 ①忠于職守、愛(ài)崗敬業(yè)、廉潔自律 ②具有較高的職業(yè)道德水平 ③具有較強(qiáng)的理解判斷能力、組織協(xié)調(diào)能力、決策能力及業(yè)務(wù)實(shí)施能力 ④關(guān)心團(tuán)隊(duì)成長(zhǎng),坦誠(chéng)、正直、活力、激情,具有強(qiáng)烈的責(zé)任感、榮譽(yù)感和使命感。
  • 快捷型酒店店長(zhǎng)

    1.5萬(wàn)-2萬(wàn)
    麗水 | 3年以上 | 學(xué)歷不限 | 提供食宿

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    可隨時(shí)隨地查看職位

    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 員工生日禮物
    • 年度旅游
    • 年底雙薪
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 500-999人
    發(fā)布于 06-26
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    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1.做好責(zé)任區(qū)域酒店的整體戰(zhàn)略規(guī)劃、決策,根據(jù)董事長(zhǎng)、分管副總裁提出的發(fā)展規(guī)劃和管理要求,制定責(zé)任酒店的戰(zhàn)略目標(biāo),提出業(yè)務(wù)規(guī)劃、經(jīng)營(yíng)目標(biāo)和經(jīng)營(yíng)形式,經(jīng)集團(tuán)公司確定后貫徹實(shí)施,確保達(dá)到財(cái)務(wù)和運(yùn)營(yíng)目的; 2.負(fù)責(zé)和組織實(shí)施責(zé)任酒店的年度發(fā)展規(guī)劃、年度經(jīng)營(yíng)計(jì)劃,保障公司的日常運(yùn)營(yíng)有序進(jìn)行,根據(jù)集團(tuán)考核要求落實(shí)考核責(zé)任,圓滿完成年度經(jīng)營(yíng)管理目標(biāo)和發(fā)展目標(biāo); 3.審核、落實(shí)責(zé)任酒店年度人力資源規(guī)劃、招聘計(jì)劃、薪酬計(jì)劃、人才培養(yǎng)計(jì)劃等,優(yōu)化人員配置;根據(jù)集團(tuán)提出的發(fā)展規(guī)劃和管理要求,組織制定責(zé)任酒店的內(nèi)部績(jī)效考核目標(biāo)和考核制度;審議責(zé)任酒店管理人員的績(jī)效指標(biāo)、績(jī)效考核結(jié)果 4.全面負(fù)責(zé)、主持責(zé)任酒店的日常經(jīng)營(yíng)、行政和管理活動(dòng),負(fù)責(zé)檢查和績(jī)效考核,努力營(yíng)造良好的企業(yè)發(fā)展運(yùn)營(yíng)內(nèi)外部環(huán)境; 5.有效把控酒店行業(yè)動(dòng)態(tài)信息及旅游市場(chǎng)的走向,獲取市調(diào)信息,提供專(zhuān)業(yè)意見(jiàn)以供公司對(duì)責(zé)任酒店的規(guī)劃定位與調(diào)整,負(fù)責(zé)年度營(yíng)銷(xiāo)計(jì)劃的制定、調(diào)整、執(zhí)行與跟進(jìn)工作,負(fù)責(zé)組織責(zé)任酒店的綜合評(píng)定,及時(shí)進(jìn)行營(yíng)銷(xiāo)策略調(diào)整,提升責(zé)任酒店的品牌形象,并監(jiān)督指導(dǎo)公司營(yíng)銷(xiāo)方案、定價(jià)、提價(jià)方案的編寫(xiě)、申報(bào)、落實(shí)與執(zhí)行;關(guān)注競(jìng)爭(zhēng)酒店的動(dòng)態(tài),對(duì)營(yíng)銷(xiāo)策略進(jìn)行合理化調(diào)整,提高責(zé)任酒店的市場(chǎng)份額; 6.參與重大決策及重點(diǎn)團(tuán)隊(duì)、合作方的洽談;對(duì)公司重大經(jīng)營(yíng)活動(dòng)正確決策,杜絕重大事故、失誤發(fā)生; 7.負(fù)責(zé)責(zé)任酒店的客戶關(guān)系與合作戰(zhàn)略規(guī)劃、合作體系的建立和維護(hù); 8.負(fù)責(zé)建立和維護(hù)媒體、渠道、客戶、公眾及各OTA平臺(tái)的良好關(guān)系,樹(shù)立責(zé)任酒店的良好品牌形象、社會(huì)責(zé)任形象,并推動(dòng)相關(guān)工作; 負(fù)責(zé)組織責(zé)任酒店的企宣工作,擴(kuò)大宣傳渠道,建立抖音、小紅書(shū)、直播等新媒體宣傳矩陣,逐步確定責(zé)任酒店的優(yōu)勢(shì)地位;建立健全麗水好好廷酒店的管理體系和組織結(jié)構(gòu) 9.組織編制、修訂責(zé)任酒店各項(xiàng)規(guī)章制度、規(guī)范和流程,指導(dǎo)監(jiān)督實(shí)施,保證服務(wù)質(zhì)量達(dá)標(biāo);統(tǒng)籌協(xié)調(diào)、合理調(diào)配各項(xiàng)資源,提高酒店項(xiàng)目管理能力; 10.核定責(zé)任酒店運(yùn)營(yíng)費(fèi)用年度指標(biāo)、費(fèi)用管控;做好銷(xiāo)售、運(yùn)營(yíng)及其他相關(guān)業(yè)務(wù)重大合同及營(yíng)銷(xiāo)費(fèi)用預(yù)算的申請(qǐng),做好酒店運(yùn)營(yíng)的成本控制;根據(jù)集團(tuán)考核要求落實(shí)考核責(zé)任。 11.建立、健全責(zé)任酒店的安全標(biāo)準(zhǔn)化建設(shè),監(jiān)督、檢查各項(xiàng)安全生產(chǎn)工作,改進(jìn)管理方式,創(chuàng)新管理理念,避免出現(xiàn)重大安全責(zé)任事故 崗位要求 1.教育背景 大學(xué)專(zhuān)科及以上學(xué)歷,旅游管理、市場(chǎng)營(yíng)銷(xiāo)等相關(guān)專(zhuān)業(yè);年齡30-45歲,能用英語(yǔ)進(jìn)行工作交流的優(yōu)先。 2.基本素質(zhì) ① 認(rèn)同公司的企業(yè)文化和經(jīng)營(yíng)理念,有大局觀 ② 有高度的責(zé)任心、事業(yè)心和執(zhí)行力 ③ 有快捷酒店/精品酒店的管理經(jīng)驗(yàn) 3.培訓(xùn)經(jīng)歷 4.工作經(jīng)驗(yàn):3年以上知名連鎖快捷酒店或商務(wù)酒店駐店副總經(jīng)理及以上崗位管理經(jīng)驗(yàn); 5.技能技巧 ① 通曉快捷酒店或商務(wù)酒店市場(chǎng)營(yíng)銷(xiāo)、賓客及餐飲服務(wù)、內(nèi)部管理及相關(guān)專(zhuān)業(yè)知識(shí)。 ② 熟悉快捷酒店或商務(wù)酒店服務(wù)、運(yùn)營(yíng)管理規(guī)程,酒店內(nèi)控管理體系及計(jì)劃管理方案的制定與實(shí)際操作。 ③ 具有扎實(shí)的酒店基礎(chǔ)業(yè)務(wù)能力。 6.服務(wù)態(tài)度 ①忠于職守、愛(ài)崗敬業(yè)、廉潔自律 ②具有較高的職業(yè)道德水平 ③具有較強(qiáng)的理解判斷能力、組織協(xié)調(diào)能力、決策能力及業(yè)務(wù)實(shí)施能力 ④關(guān)心團(tuán)隊(duì)成長(zhǎng),坦誠(chéng)、正直、活力、激情,具有強(qiáng)烈的責(zé)任感、榮譽(yù)感和使命感。
  • 希爾頓酒店總經(jīng)理

    4萬(wàn)-8萬(wàn)
    全國(guó) | 5年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 總經(jīng)理

    5萬(wàn)-8萬(wàn)
    紹興 | 5年以上 | 大專(zhuān) | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 06-12
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    崗位職責(zé): 1、確保酒店運(yùn)營(yíng)盈利能力的最大化,確保給客人提供優(yōu)良的服務(wù)和高品質(zhì)的出品,推動(dòng)酒店的影響力和價(jià)值宣傳,促進(jìn)酒店和員工的可持續(xù)發(fā)展; 2、為酒店管理團(tuán)隊(duì)制定提升經(jīng)營(yíng)與管理方案等重要決策提供信息支持; 3、執(zhí)行管理公司每年制定的酒店?duì)I業(yè)收入和利潤(rùn)等指標(biāo),確保酒店在各個(gè)經(jīng)營(yíng)階段的經(jīng)營(yíng)指標(biāo)能夠順利完成; 4、督導(dǎo)酒店安全工作和設(shè)備維護(hù),確保無(wú)任何安全責(zé)任事故發(fā)生; 5、負(fù)責(zé)酒店管理團(tuán)隊(duì)建設(shè),管理人員的錄用、考核、決定酒店機(jī)構(gòu)設(shè)置,員工編制及獎(jiǎng)勵(lì)、晉升工作。 6、 嚴(yán)格執(zhí)行并監(jiān)督酒店各項(xiàng)規(guī)章制度的執(zhí)行情況,確保酒店服務(wù)標(biāo)準(zhǔn)及操作流程符合品牌標(biāo)準(zhǔn); 7、按時(shí)將酒店的經(jīng)營(yíng)情況向管理公司進(jìn)行溝通匯報(bào),并能夠按時(shí)完成管理公司安排的各項(xiàng)工作任務(wù); 8、負(fù)責(zé)與業(yè)主方進(jìn)行日常的溝通協(xié)調(diào)工作,確保信息暢通、有效。 任職要求: 1、至少5年以上五星級(jí)酒店工作經(jīng)驗(yàn),5年以上酒店總經(jīng)理崗位工作經(jīng)驗(yàn); 2、大專(zhuān)以上學(xué)歷,碩博優(yōu)先考慮; 3、熟悉酒店全面運(yùn)作及管理流程;具有敏銳的商業(yè)觸覺(jué)及市場(chǎng)洞察力,善于審時(shí)度勢(shì),制定酒店發(fā)展戰(zhàn)略; 4、具備出色的溝通協(xié)調(diào)能力及把握酒店全局運(yùn)作的能力; 5、具有良好的敬業(yè)精神和職業(yè)道德操守,責(zé)任心及原則性強(qiáng); 6、良好的中英文寫(xiě)作、口語(yǔ)、閱讀能力; 7、45周歲以內(nèi),有江浙滬工作經(jīng)歷優(yōu)先。
  • 全國(guó) | 5年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 06-09
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 06-09
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    職位描述 ? 作為希爾頓花園酒店總經(jīng)理負(fù)責(zé)管理酒店管理團(tuán)隊(duì)和酒店整體目標(biāo)從而為賓客和會(huì)員提供一個(gè)良好的體驗(yàn), 并同時(shí)保證酒店盈利水平和賓客的滿意度。 服務(wù)于這個(gè)希爾頓品牌將會(huì)如何? 希爾頓花園酒店在全球多個(gè)迷人目的地設(shè)立了酒店,在體現(xiàn)當(dāng)?shù)貏e具風(fēng)情的文化和歷史特色的同時(shí),以現(xiàn)代時(shí)尚方式充分展現(xiàn)希爾頓引以為豪的悠久傳統(tǒng)。希爾頓可為賓客提供精致宜人的環(huán)境和體現(xiàn)希爾頓服務(wù)精神的個(gè)性化關(guān)懷,全力打造無(wú)以倫比的非凡體驗(yàn)。 如果您能充分理解個(gè)性化關(guān)懷的重要性,并了解如何通過(guò)最具特色的客戶服務(wù)提供同樣最具特色的不同體驗(yàn),那您也許正是我們正在努力尋找以加入希爾頓花園酒店團(tuán)隊(duì)的優(yōu)秀人才。在希爾頓花園酒店,我們鄭重承諾在賓客所入住的每一個(gè)杰出酒店提供豐富多彩的難忘體驗(yàn)。 我的具體職責(zé)是什么? 作為希爾頓花園酒店總經(jīng)理負(fù)責(zé)管理酒店管理團(tuán)隊(duì)和酒店整體目標(biāo)從而為賓客和會(huì)員提供一個(gè)良好的體驗(yàn),總經(jīng)理同時(shí)還需要保證酒店盈利水平和賓客的滿意度。具體來(lái)說(shuō), 您將要以最高標(biāo)準(zhǔn)來(lái)負(fù)責(zé)及執(zhí)行以下工作: 管理酒店的持續(xù)盈利能力、確保酒店的收益和賓客的滿意度達(dá)標(biāo)甚至超過(guò)標(biāo)準(zhǔn)要求 領(lǐng)導(dǎo)指揮酒店的所有關(guān)鍵性事宜,包括資本項(xiàng)目,賓客服務(wù)以及酒店翻新 確保所有的決策對(duì)于酒店和集團(tuán)都是利益最大化 提供可實(shí)現(xiàn)的酒店預(yù)算并且為酒店設(shè)置短期和長(zhǎng)期的戰(zhàn)略目標(biāo) 為酒店員工組建有效的領(lǐng)導(dǎo)團(tuán)隊(duì) 領(lǐng)導(dǎo)指揮酒店所有的商務(wù)計(jì)劃 符合甚至超過(guò)希爾頓品牌服務(wù)標(biāo)準(zhǔn) 確保成本得到控制同時(shí)收益機(jī)會(huì)有效發(fā)現(xiàn)并達(dá)成 管理和開(kāi)發(fā)的酒店管理團(tuán)隊(duì),以確保希爾頓全球職業(yè)發(fā)展和繼任計(jì)劃有效執(zhí)行 定期與部門(mén)主管舉行簡(jiǎn)報(bào)和溝通會(huì)議 應(yīng)對(duì)審計(jì),確保酒店能持續(xù)改進(jìn) ?? 職位要求 ? 我們尋找什么樣的人才? 希爾頓酒店集團(tuán)旗下品牌酒店及度假村的總經(jīng)理始終要以賓客的利益為重并與其他團(tuán)隊(duì)成員密切合作若要成功地應(yīng)聘這一職位,您的態(tài)度、行為、技能和價(jià)值觀應(yīng)符合下列標(biāo)準(zhǔn): 有相似標(biāo)準(zhǔn)的酒店總經(jīng)理\酒店經(jīng)理\行政副經(jīng)理\運(yùn)營(yíng)總監(jiān)或市場(chǎng)銷(xiāo)售總監(jiān)的經(jīng)歷 酒店管理及相關(guān)的學(xué)位 具有很強(qiáng)的商業(yè)頭腦以及隨著經(jīng)驗(yàn)不斷增加的盈利能力 有相似規(guī)模酒店的經(jīng)驗(yàn)預(yù)算管理,收益提案,結(jié)果預(yù)測(cè)的經(jīng)驗(yàn) 杰出的領(lǐng)導(dǎo)能力 良好的溝通能力及技巧 深入了解酒店/休閑/服務(wù)行業(yè) 如果你有以下能力或經(jīng)驗(yàn)會(huì)讓你更勝任此職位: ?? 有相似標(biāo)準(zhǔn)的酒店總經(jīng)理經(jīng)驗(yàn) 我能享受哪些福利待遇? 您的福利待遇將包括具有競(jìng)爭(zhēng)力的薪酬福利和休假權(quán)利、員工可以成為希爾頓榮益會(huì)員,并借此享受我們?nèi)蚋鞯鼐频甑膬?yōu)惠房?jī)r(jià),以及由希爾頓酒店集團(tuán)及合作伙伴所提供產(chǎn)品和服務(wù)的折扣。我們熱切希望能為您詳細(xì)說(shuō)明希爾頓酒店集團(tuán)這一全球性酒店企業(yè)可提供的眾多豐厚待遇。 立即了解有關(guān)希爾頓酒店及度假村 --- 可在杰出酒店提供非凡體驗(yàn)的卓越品牌的更多信息。
  • 紹興 | 10年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 06-09
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    【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 紹興 | 10年以上 | 本科

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    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 06-09
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    【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 總經(jīng)理

    1.5萬(wàn)-2萬(wàn)
    麗水 | 5年以上 | 本科 | 提供食宿

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    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 包吃包住
    • 五險(xiǎn)
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 02-19
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    1、全面負(fù)責(zé)酒店的整體運(yùn)營(yíng)管理,制定并執(zhí)行酒店的戰(zhàn)略發(fā)展規(guī)劃,確保酒店經(jīng)營(yíng)目標(biāo)的實(shí)現(xiàn)。 2、領(lǐng)導(dǎo)并監(jiān)督各部門(mén)的日常工作,包括客房、餐飲、市場(chǎng)營(yíng)銷(xiāo)、財(cái)務(wù)、人力資源等,確保各部門(mén)高效協(xié)作。 3、制定并優(yōu)化酒店的管理制度和服務(wù)流程,提升酒店的服務(wù)質(zhì)量和客戶滿意度。 4、負(fù)責(zé)酒店的市場(chǎng)推廣和品牌建設(shè),制定營(yíng)銷(xiāo)策略,拓展客戶資源,提升酒店的市場(chǎng)競(jìng)爭(zhēng)力。 5、監(jiān)控酒店的財(cái)務(wù)狀況,控制成本,提高盈利能力,確保酒店財(cái)務(wù)健康運(yùn)行。 6、負(fù)責(zé)酒店團(tuán)隊(duì)的建設(shè)與管理,培養(yǎng)和激勵(lì)員工,提升團(tuán)隊(duì)整體素質(zhì)和執(zhí)行力。 7、處理酒店的重大突發(fā)事件,確保酒店的安全和穩(wěn)定運(yùn)營(yíng)。 8、與業(yè)主、政府、合作伙伴等外部機(jī)構(gòu)保持良好的溝通與協(xié)作,維護(hù)酒店的良好形象和聲譽(yù)。
  • 行政助理經(jīng)理

    2萬(wàn)-3萬(wàn)
    寧波 | 5年以上 | 大專(zhuān)

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    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 人性化管理
    • 管理規(guī)范
    • 崗位晉升
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 04-21
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    財(cái)務(wù)回報(bào): l?協(xié)助總經(jīng)理制定、執(zhí)行、監(jiān)管酒店的各項(xiàng)財(cái)務(wù)與運(yùn)營(yíng)計(jì)劃,確保獲得最佳賓客滿意度,并提升銷(xiāo)售潛力和盈利能力。 l?提出資產(chǎn)改良建議,優(yōu)化酒店與公司資產(chǎn)及提升品牌忠誠(chéng)度。 l?參與準(zhǔn)備餐飲部門(mén)年度預(yù)算與財(cái)務(wù)計(jì)劃。監(jiān)控預(yù)算并控制費(fèi)用,重點(diǎn)監(jiān)督食品、酒水與人力成本。 l?與其他部門(mén)領(lǐng)導(dǎo)合作,發(fā)掘提高營(yíng)收的各種銷(xiāo)售機(jī)會(huì)。推出各種能為賓客帶來(lái)杰出就餐體驗(yàn)的促銷(xiāo)活動(dòng)。 l?確保安全處理信貸與財(cái)務(wù)交易。 員工團(tuán)隊(duì): l?管理員工日常事務(wù),計(jì)劃并分配工作,為每個(gè)員工設(shè)定績(jī)效及個(gè)人發(fā)展目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋,幫助解決各種員工矛盾,提升員工績(jī)效,并對(duì)員工表現(xiàn)優(yōu)異之處予以認(rèn)可。 l?為酒店員工提供教育與培訓(xùn),激勵(lì)他們更好地完成工作,為他們配備成功完成工作職責(zé)所需的必要信息、市場(chǎng)數(shù)據(jù)、工具和設(shè)備。 l?根據(jù)酒店或公司的規(guī)定和政策,對(duì)員工工資、工作規(guī)程或其它與人力資源相關(guān)的事務(wù)提出建議或初擬方案。 l?通過(guò)與主要部門(mén)領(lǐng)導(dǎo)進(jìn)行日常溝通和協(xié)作促進(jìn)團(tuán)隊(duì)合作、提高服務(wù)質(zhì)量。 賓客體驗(yàn): l?同賓客及酒店外部人員建立良好關(guān)系,包括但不限于現(xiàn)有客戶與潛在客戶、集團(tuán)公司代表、社區(qū)領(lǐng)導(dǎo)、政府官員、旅行社代表、供應(yīng)商、競(jìng)爭(zhēng)對(duì)手及其他本地人士。 l? 提供優(yōu)質(zhì)的服務(wù)和優(yōu)良的設(shè)施,確保達(dá)到最高的賓客滿意度。 ? 企業(yè)責(zé)任: l?確保酒店賓客、員工和酒店資產(chǎn)的安全,遵守業(yè)主政策與流程及相應(yīng)法規(guī)要求。負(fù)責(zé)酒店的對(duì)外聯(lián)系。 l?擔(dān)任公關(guān)代表,在本地提升酒店和品牌知名度。鼓勵(lì)團(tuán)隊(duì)成員參與社區(qū)組織與活動(dòng),開(kāi)發(fā)本地業(yè)務(wù)。 l? 開(kāi)發(fā)并執(zhí)行各種行動(dòng)計(jì)劃,提高環(huán)保意識(shí),逐步減少酒店排碳量。 l? 為酒店管理本地餐飲市場(chǎng)營(yíng)銷(xiāo)計(jì)劃;參與并維護(hù)整個(gè)系統(tǒng)內(nèi)的各種餐飲市場(chǎng)營(yíng)銷(xiāo)計(jì)劃和促銷(xiāo)活動(dòng)。跟蹤本地競(jìng)爭(zhēng)酒店動(dòng)向及行業(yè)趨勢(shì)。 l? 確保食品、飲料、庫(kù)存及設(shè)備的安全儲(chǔ)存,及時(shí)、高效地補(bǔ)充供貨,同時(shí)降低浪費(fèi)的情況。 l? 積極參與酒店產(chǎn)品和宣傳的推廣 l? 完成其它分配的任務(wù)。
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