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施柏閣品牌總經(jīng)理崗位職責(zé)：? 1.全面負責(zé)酒店的各項業(yè)務(wù)管理，制定酒店發(fā)展戰(zhàn)略；? 2.負責(zé)酒店的全面運營管理，其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計劃；? 3.制定年度經(jīng)營目標，組織制定、修改、實施所轄各門店年度經(jīng)營計劃；? 4.對酒店內(nèi)各項業(yè)務(wù)活動進行實施，并對酒店內(nèi)各項活動及相關(guān)酒店的產(chǎn)品進行創(chuàng)新設(shè)計與實施；? 5.定期向事業(yè)部提供所轄區(qū)域的酒店市場經(jīng)營狀況信息，編制較準確的供需計劃，為事業(yè)部的總體經(jīng)營布置提供可靠的依據(jù)；? 6.定期向事業(yè)部匯報經(jīng)營戰(zhàn)略和計劃執(zhí)行情況、資金運用情況和盈虧情況、機構(gòu)和人員調(diào)配情況及其他重大事宜；? 7.領(lǐng)導(dǎo)建立所轄各門店及各部門與客戶、供應(yīng)商、合作伙伴、上級主管部門、政府機構(gòu)、金融機構(gòu)、媒體等部門間順暢的溝通渠道；? 8.依照集團的運營標準經(jīng)營管理酒店，突出公司的品牌優(yōu)勢；? 9.負責(zé)建立酒店的高素質(zhì)管理團隊。? 職位要求：? 1.具有十年或以上的國際品牌酒店工作經(jīng)驗或具有4年國際品牌酒店行政委員會成員工作經(jīng)驗? 2.需具備酒店開業(yè)籌備工作經(jīng)驗;? 3.良好的職業(yè)素養(yǎng)和對市場的敏銳力； 4.有較強的溝通協(xié)調(diào)和創(chuàng)新能力，有良好的團隊意識和領(lǐng)導(dǎo)能力；

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

【崗位職責(zé)】 1、 全面負責(zé)酒店的經(jīng)營管理。 2、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 3、 負責(zé)實現(xiàn)酒店的營業(yè)收入指標和利潤指標。 4、 負責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務(wù)預(yù)算，向各部門下達年度工作指標。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 負責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象。 8、 做好酒店機構(gòu)設(shè)置、員工編制及重要人事變更。 9、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。 【崗位要求】 1、 大專以上學(xué)歷，相關(guān)管理專業(yè)。 2、 從事高星級酒店工作10年以上，具有5年以上相關(guān)高層管理工作經(jīng)驗。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營團隊，事業(yè)心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

了解國家有關(guān)酒店行業(yè)的各項政策法規(guī)和高星級酒店各崗位的業(yè)務(wù)流程，有較豐富的酒店管理知識和管理經(jīng)驗，有較強的市場營銷、品牌意識和全局觀，有良好的規(guī)劃能力、團隊建設(shè)能力和應(yīng)變處置能力，有較強的經(jīng)營管理能力、市場洞察力和組織協(xié)調(diào)能力，能有效整合資源推進酒店經(jīng)營目標的實現(xiàn)。

Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

崗位職責(zé)：? 1、全面負責(zé)酒店的開業(yè)籌備及經(jīng)營管理工作；? 2、建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化；? 3、負責(zé)實現(xiàn)酒店的營業(yè)收入指標和利潤指標；? 4、負責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃；? 5、落實酒店年度財務(wù)預(yù)算，向各部門下達年度工作指標；? 6、督促酒店維修保養(yǎng)工作和酒店安全管理工作；? 7、負責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象；? 8、做好酒店機構(gòu)設(shè)置、員工編制及重要人事變更；? 9、指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。? 崗位要求：? 1、專科及以上學(xué)歷，酒店、旅游管理等相關(guān)專業(yè)；? 2、高端酒店行業(yè)同等職位至少3年工作經(jīng)驗； 3、具備高端五星級酒店酒店經(jīng)理/駐店經(jīng)理及以上從業(yè)經(jīng)驗；? 4、熟悉酒店各部門服務(wù)及管理流程；? 5、善于管理和經(jīng)營團隊，事業(yè)心強；? 6、有較強的溝通、計劃、決策和綜合判斷能力。

一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當獨立的主動性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長期處于高效的、有效的和贏利的經(jīng)營狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營計劃、發(fā)展規(guī)劃及經(jīng)營方針，確定酒店管理目標，領(lǐng)導(dǎo)經(jīng)營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發(fā)展情況，制定市場拓展計劃和價格體系，適時提出階段性工作重點，并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機構(gòu)及中層以上管理人員培養(yǎng)和使用，負責(zé)組織對部門經(jīng)理的人事考核和業(yè)績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負責(zé)酒店的市場拓展和財務(wù)計劃工作；在權(quán)限內(nèi)負責(zé)酒店內(nèi)資金調(diào)配，審批資金支出等經(jīng)營事宜。 5. Enhance hotel safety management; 加強酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動導(dǎo)向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關(guān)注個人工作的細節(jié)和標準 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創(chuàng)造一個積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機會 Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專（含）以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經(jīng)驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強的計劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書面和口頭表達能力。 8. Appreciate Poly culture; 認同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴格遵守國家法律法規(guī)，執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強，職業(yè)化規(guī)范度高，具有良好的團隊協(xié)作精神，出色的人際交往能力，誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強的工作責(zé)任心和學(xué)習(xí)能力、良好的團隊合作意識。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

職位描述： 1.推薦酒店資源，牽頭與酒店建立合作關(guān)系； 2.協(xié)助與酒店的溝通,談判達成合同簽訂； 3.協(xié)調(diào)合作期間的問題。 任職要求： 1.具備酒店行業(yè)資源 2.具備良好的溝通協(xié)調(diào)能力。

工作職責(zé)： 1、區(qū)域運營管理 a、制定并執(zhí)行區(qū)域年度運營計劃，涵蓋營收目標、成本控制指標、服務(wù)質(zhì)量提升計劃等，確保區(qū)域內(nèi)各門店運營業(yè)績達成。 b、定期對區(qū)域內(nèi)門店進行巡查，依據(jù)酒店運營標準，監(jiān)督檢查客房、餐飲、前臺等各部門服務(wù)質(zhì)量，及時發(fā)現(xiàn)問題并提出整改方案，跟進整改落實情況。 c、協(xié)同各門店店長，優(yōu)化門店運營流程，提升運營效率，如優(yōu)化客房清潔流程、提升前臺接待速度等，降低運營成本。 d、關(guān)注行業(yè)動態(tài)及市場變化，分析區(qū)域內(nèi)競爭對手情況，為區(qū)域運營策略調(diào)整提供依據(jù)，助力各門店保持市場競爭力。 2、團隊管理與發(fā)展 a、負責(zé)區(qū)域內(nèi)門店店長及團隊的日常管理，激勵團隊達成業(yè)績目標。 b、依據(jù)區(qū)域業(yè)務(wù)發(fā)展需求，制定人才招聘計劃，負責(zé)區(qū)域內(nèi)關(guān)鍵崗位人才的選拔、面試與錄用工作，充實團隊力量。 c、為區(qū)域內(nèi)員工制定培訓(xùn)與發(fā)展規(guī)劃，定期組織開展業(yè)務(wù)技能培訓(xùn)、服務(wù)意識提升培訓(xùn)等，提升團隊整體業(yè)務(wù)水平，挖掘與培養(yǎng)區(qū)域內(nèi)二級梯隊核心人才，為公司發(fā)展儲備力量。 d、營造積極向上的團隊氛圍，組織團隊建設(shè)活動，增強團隊凝聚力與員工歸屬感。 3、客戶關(guān)系維護 a、建立并完善區(qū)域內(nèi)客戶反饋機制，收集整理賓客對酒店服務(wù)的意見與建議，及時反饋至各門店并督促改進，持續(xù)提升賓客滿意度。 b、處理區(qū)域內(nèi)重大客戶投訴與突發(fā)事件，制定危機應(yīng)對預(yù)案，維護酒店品牌形象與聲譽。 c、協(xié)同市場部門，策劃并執(zhí)行區(qū)域內(nèi)客戶忠誠度計劃，提升賓客復(fù)購率與口碑傳播效應(yīng)。 任職要求 1、具有 5 年以上酒店行業(yè)工作經(jīng)驗，其中 2 年以上區(qū)域管理或門店店長管理經(jīng)驗。 2、有高端度假酒店或連鎖酒店運營管理經(jīng)驗者優(yōu)先考慮。 3、熟悉酒店運營各環(huán)節(jié)工作流程與標準，具備扎實的酒店管理專業(yè)知識。 4、能夠適應(yīng)經(jīng)常出差，工作地點可根據(jù)區(qū)域業(yè)務(wù)需求進行全國調(diào)配。 5、具備良好的身體素質(zhì)與抗壓能力，能夠應(yīng)對高強度工作挑戰(zhàn)。

職責(zé)描述： 1、負責(zé)公司酒店項目的業(yè)務(wù)拓展，帶領(lǐng)團隊完成新項目的尋找與開拓； 2、根據(jù)公司發(fā)展戰(zhàn)略，擴大公司的信息渠道，擴大項目在市場的占有率。積極通過各種渠道收集整理項目信息，安排項目信息整理，跟蹤項目，客戶回訪，挖掘潛在客戶資源； 3、負責(zé)新項目的SWOT分析與制作； 4、負責(zé)開發(fā)項目的獨立談判； 5、負責(zé)與中介機構(gòu)的合作關(guān)系建立及協(xié)議簽署； 6、負責(zé)組織酒店項目分析會，根據(jù)各專業(yè)對項目評估結(jié)果，完成酒店項目計劃書、服務(wù)建議書； 7、負責(zé)與業(yè)主保持良好溝通，關(guān)注項目進度，及時反饋跟進。 任職要求： 1. 大專以上學(xué)歷，有豐富的商務(wù)拓展經(jīng)驗； 2、熟悉房地產(chǎn)市場或具備良好的酒店投資人人脈關(guān)系，有良好的社會關(guān)系、社會資源； 3、有項目獨立開發(fā)成功經(jīng)驗； 4、良好的溝通、人際交往能力，思路敏捷，敬業(yè)負責(zé)，吃苦耐勞，富有挑戰(zhàn)精神； 5、5年以上開發(fā)相關(guān)工作經(jīng)驗，能適應(yīng)出差； 6、全國區(qū)域招聘，可異地辦公。

了解國家有關(guān)酒店行業(yè)的各項政策法規(guī)以及行業(yè)的現(xiàn)狀與發(fā)展趨勢，具有較豐富的酒店管理知識和管理經(jīng)驗；了解酒店各崗位的業(yè)務(wù)流程，有良好的團隊建設(shè)、組織協(xié)調(diào)與市場營銷能力；具有團隊協(xié)作精神，能夠有效配合總經(jīng)理開展工作。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!

職責(zé)描述： 1、負責(zé)公司酒店項目的業(yè)務(wù)拓展，完成新項目的尋找與開拓； 2、根據(jù)公司發(fā)展戰(zhàn)略，擴大公司的信息渠道，擴大項目在市場的占有率。積極通過各種渠道收集整理項目信息，安排項目信息整理，跟蹤項目，客戶回訪，挖掘潛在客戶資源； 3、負責(zé)新項目的SWOT分析與制作； 4、負責(zé)開發(fā)項目的獨立談判； 5、負責(zé)與中介機構(gòu)的合作關(guān)系建立及協(xié)議簽署； 6、負責(zé)組織酒店項目分析會，根據(jù)各專業(yè)對項目評估結(jié)果，完成酒店項目計劃書、服務(wù)建議書； 7、負責(zé)與業(yè)主保持良好溝通，關(guān)注項目進度，及時反饋跟進。 任職要求： 1. 大專以上學(xué)歷，有豐富的商務(wù)拓展經(jīng)驗； 2、熟悉房地產(chǎn)市場或具備良好的酒店投資人人脈關(guān)系，有良好的社會關(guān)系、社會資源； 3、有項目獨立開發(fā)成功經(jīng)驗； 4、良好的溝通、人際交往能力，思路敏捷，敬業(yè)負責(zé)，吃苦耐勞，富有挑戰(zhàn)精神； 5、3年以上開發(fā)相關(guān)工作經(jīng)驗，能適應(yīng)出差； 6、此崗位可以異地辦公。

【崗位職責(zé)】 1、 全面負責(zé)酒店的經(jīng)營管理。 2、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 3、 負責(zé)實現(xiàn)酒店的營業(yè)收入指標和利潤指標。 4、 負責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務(wù)預(yù)算，向各部門下達年度工作指標。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 負責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象。 8、 做好酒店機構(gòu)設(shè)置、員工編制及重要人事變更。 9、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。 10、及時向中旅酒店事業(yè)群本部條線匯報工作，做好業(yè)主與中旅酒店之間的橋梁紐帶。 【崗位要求】 1、大專以上學(xué)歷，相關(guān)管理專業(yè)，年齡不超過50歲。 2、 從事五星級酒店工作10 年以上，具有5年以上國內(nèi)或國際知名五星級全服務(wù)型高端連鎖品牌酒店總經(jīng)理工作經(jīng)驗。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營團隊，事業(yè)心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。 6、服從管理，接受全國統(tǒng)一調(diào)派，穩(wěn)定性好，中共黨員優(yōu)先考慮。

項目經(jīng)理崗位職責(zé)和任職要求 （一）崗位職責(zé) 1、項目規(guī)劃與執(zhí)行： 負責(zé)酒店項目整體規(guī)劃，制定詳細的項目計劃，確保項目按照預(yù)定目標推進。嚴格執(zhí)行項目計劃，協(xié)調(diào)資源，解決項目實施過程中出現(xiàn)的問題，保證項目順利進行； 2、團隊管理： 負責(zé)組建和領(lǐng)導(dǎo)項目團隊，明確團隊成員職責(zé)分工，組織開展培訓(xùn)和學(xué)習(xí)活動，提升團隊整體素質(zhì)和業(yè)務(wù)能力； 3、質(zhì)量控制： 負責(zé)制定項目質(zhì)量標準和驗收規(guī)范，監(jiān)督項目施工和運營過程中的質(zhì)量保證，確保酒店設(shè)施設(shè)備、服務(wù)質(zhì)量等符合連鎖酒店品牌標準； 4、成本管理： 負責(zé)編制項目預(yù)算，控制項目成本支出，對項目費用進行監(jiān)控和分析，及時發(fā)現(xiàn)并解決成本超支問題，確保項目在預(yù)算范圍內(nèi)完成； 5、合作方管理： 負責(zé)與供應(yīng)商、施工方、加盟商等合作方進行溝通和協(xié)調(diào)，簽訂合作協(xié)議，監(jiān)督合作方工作進展和質(zhì)量，維護良好的合作關(guān)系； 6、市場調(diào)研與分析： 負責(zé)關(guān)注酒店行業(yè)市場動態(tài)和競爭對手情況，同時進行市場調(diào)研和分析，為項目定位、營銷策略等提供依據(jù)。 （二）任職要求 1、教育背景：?？萍耙陨蠈W(xué)歷，酒店管理、工程管理、工商管理等相關(guān)專業(yè)優(yōu)先； 2、工作經(jīng)驗：具有3年以上酒店項目管理經(jīng)驗，熟悉酒店行業(yè)運作流程和規(guī)范，有連鎖酒店或其他知名連鎖酒店項目管理經(jīng)驗者優(yōu)先； 3、專業(yè)技能：具備扎實的項目管理知識和技能，熟悉項目管理工具和方法；了解酒店工程建設(shè)、裝修、運營等方面的專業(yè)知識； 4、領(lǐng)導(dǎo)能力：具有較強的領(lǐng)導(dǎo)能力和團隊管理能力，激勵團隊成員，打造高效協(xié)作的團隊； 5、溝通協(xié)調(diào)能力：具備良好的溝通協(xié)調(diào)能力和商務(wù)談判能力，能夠與內(nèi)外部各部門和合作方進行有效協(xié)調(diào)； 6、應(yīng)變能力：對市場變化和項目風(fēng)險有較強的敏感度，能夠及時調(diào)整項目策略和計劃，應(yīng)對各種突發(fā)情況。

二、線上收益崗位職責(zé)和任職要求 （一）崗位職責(zé) 1、數(shù)據(jù)監(jiān)測與分析： 負責(zé)監(jiān)控酒店線上銷售渠道數(shù)據(jù)，包括預(yù)訂量、入住率、房價等，分析市場趨勢和競爭對手，定期形成報告，為決策提供有效依據(jù)； 2、定價與促銷策略： 負責(zé)制定和執(zhí)行線上定價策略，根據(jù)市場需求、淡旺季、會展等因素調(diào)整價格；策劃并執(zhí)行促銷活動，提高客房銷量和收益； 3、渠道管理與優(yōu)化： 負責(zé)與各大在線旅游平臺（OTA）合作，優(yōu)化酒店在平臺上展示，提升曝光度和排名；拓展新的線上銷售渠道，維護合作關(guān)系； 4、庫存管理： 負責(zé)合理控制線上客房庫存，確保供需平衡，避免超售或庫存積壓，提高客房利用率； 5、客戶關(guān)系維護： 負責(zé)關(guān)注客戶評價和反饋，及時處理投訴，提高客戶滿意度和忠誠度，增加復(fù)購率。 （二）任職要求 1、教育背景：市場營銷、旅游管理等相關(guān)專業(yè)?？萍耙陨蠈W(xué)歷； 2、工作經(jīng)驗：有1年以上酒店行業(yè)工作經(jīng)驗，熟悉OTA渠道運營，有收益管理相關(guān)經(jīng)驗者優(yōu)先； 3、專業(yè)技能：精通數(shù)據(jù)分析，熟練使用辦公軟件；熟悉酒店運營流程，了解市場趨勢； 4、溝通能力：具備良好的溝通協(xié)調(diào)能力，能與內(nèi)部團隊和外部合作伙伴有效合作； 5、應(yīng)變能力：對市場變化敏銳，能及時調(diào)整策略，應(yīng)對競爭和突發(fā)情況。

一、運營負責(zé)人崗位職責(zé)和任職要求 （一）崗位職責(zé) 1、運營管理： 負責(zé)執(zhí)行品牌運營標準及連鎖酒店的日常運營，制定并執(zhí)行運營策略，提升酒店的入住率、收益等指標； 2、團隊管理： 負責(zé)組建和領(lǐng)導(dǎo)運營團隊，制定團隊目標與計劃，組織人員培訓(xùn)，同時進行績效考核與激勵，打造高效團隊； 3、品牌建設(shè)： 負責(zé)制定品牌發(fā)展戰(zhàn)略，明確品牌定位和目標市場，策劃并執(zhí)行品牌推廣活動，提升品牌知名度和口碑； 4、市場分析： 負責(zé)關(guān)注酒店行業(yè)動態(tài)和市場趨勢，分析競爭對手，為品牌和運營策略的調(diào)整提供依據(jù)； 5、客戶關(guān)系管理： 負責(zé)確?？蛻魸M意度，處理客戶投訴和反饋，建立良好的客戶關(guān)系，提升品牌忠誠度； 6、合作伙伴管理： 負責(zé)維護與加盟商、供應(yīng)商、在線旅游平臺等合作伙伴的關(guān)系，拓展合作渠道，優(yōu)化合作模式； 7、數(shù)據(jù)分析與決策： 負責(zé)建立數(shù)據(jù)監(jiān)測體系，分析運營數(shù)據(jù)，為運營決策、市場推廣和品牌建設(shè)提供數(shù)據(jù)支持。 （二）任職要求 1、教育背景：?？萍耙陨蠈W(xué)歷，酒店管理、市場營銷、工商管理等相關(guān)專業(yè)優(yōu)先； 2、工作經(jīng)驗：5年以上連鎖酒店運營管理經(jīng)驗，3年以上品牌操盤或相關(guān)職位經(jīng)驗，熟悉連鎖酒店運營模式者優(yōu)先（如：七天連鎖、漢庭等）； 3、專業(yè)技能：具備出色的運營管理、品牌策劃、市場營銷能力，熟練使用數(shù)據(jù)分析工具，熟悉酒店預(yù)訂系統(tǒng)和相關(guān)軟件； 4、領(lǐng)導(dǎo)能力：有較強的領(lǐng)導(dǎo)和團隊管理能力，能激勵團隊達成目標，具備良好的溝通協(xié)調(diào)和商務(wù)談判能力； 5、創(chuàng)新能力：有創(chuàng)新意識和市場洞察力，能推出創(chuàng)新的產(chǎn)品、服務(wù)和營銷方案，提升品牌競爭力； 6、行業(yè)認知：對酒店行業(yè)有深入了解，熟悉行業(yè)法規(guī)和政策，關(guān)注行業(yè)發(fā)展趨勢。

工作職責(zé)： 負責(zé)酒店品牌從籌建到運營的全生命周期管理，主導(dǎo)新品牌及新門店從0到1的體系搭建、戰(zhàn)略規(guī)劃及落地執(zhí)行，確保品牌標準化、運營高效化及盈利目標達成。 核心任職要求 1、10年以上酒店行業(yè)經(jīng)驗，3年以上連鎖酒店集團高層管理或品牌CEO經(jīng)驗；?? 2、具備連鎖酒店品牌從0到1的全流程打造經(jīng)歷最佳?； 3、能制定品牌差異化定位策略，主導(dǎo)連鎖化標準（服務(wù)/運營/VI）的建立與落地；?? 4、熟悉連鎖酒店盈利模式，具備成本控制、收益管理及規(guī)?；瘡?fù)制的成功經(jīng)驗； 5、擅長從零組建團隊，搭建人才培養(yǎng)體系，建立績效考核機制；?? 6、熟悉連鎖酒店市場競爭格局，能快速制定本地化營銷策略及渠道拓展方案（OTA/會員體系）。

崗位職責(zé):? 1.全權(quán)負責(zé)處理酒店的一切事務(wù)，完成酒店所確定的各項目標；制定酒店經(jīng)營目標和管理發(fā)展方向，保證經(jīng)營業(yè)務(wù)順利進行； 2.協(xié)調(diào)內(nèi)、外部關(guān)系，使酒店有一個高效率的工作團隊；抓好重要客人的接待工作，塑造酒店良好的內(nèi)、外部交流溝通； 3.制定有效的激勵政策和適合店情的考核標準； 4.抓好酒店員工隊伍建設(shè)和人才培養(yǎng)工作，全面提高酒店員工的素質(zhì)； 5.負責(zé)酒店年度預(yù)算與決策的編制，嚴格控制酒店的經(jīng)營成本和開支，檢查分析每月營業(yè)情況； 6.全面負責(zé)酒店的安全管理，有重點地定期巡視公眾場所及各部門工作情況，檢查或抽查服務(wù)質(zhì)量。 任職資格:? 1.45歲以內(nèi)（45歲以上不考慮），大專及以上學(xué)歷； 2.5-10年酒店管理工作經(jīng)驗，最少5年以上同等崗位工作經(jīng)歷；具備全服務(wù)酒店總經(jīng)理經(jīng)驗 3.熟悉酒店項目運營管理，能夠領(lǐng)導(dǎo)團隊搭建起酒店項目的運營管理體系；? 4.具備良好的執(zhí)行能力，較高層面的系統(tǒng)化管理思維，極強的信息統(tǒng)合及分析判斷能力，極強的資源整合和運用能力。 薪資：面議。

【崗位職責(zé)】 1、在總經(jīng)理帶領(lǐng)下，負責(zé)酒店的日常經(jīng)營管理工作，對各項經(jīng)營管理指標負責(zé)。 2、提出酒店的經(jīng)營管理思路，協(xié)助確定酒店年度經(jīng)營計劃并落實。 3、協(xié)助建立健全酒店內(nèi)部管理系統(tǒng)、運行機制及各項規(guī)章制度。 4、協(xié)調(diào)各部門關(guān)系。 5、研究市場發(fā)展趨勢，協(xié)調(diào)制定酒店各服務(wù)產(chǎn)品價格體系。 6、審定酒店的市場營銷方案，不斷開拓市場。 7、提高酒店的管理水平、服務(wù)質(zhì)量。 【崗位要求】 1 本科以上學(xué)歷，碩士及以上學(xué)歷為佳。 2 具有3年以上酒店房務(wù)、餐飲、市場營銷等崗位第一負責(zé)人的管理經(jīng)驗。 3 熟悉酒店各營業(yè)部門的服務(wù)及管理流程，善于成本控制。 4 具有良好的協(xié)調(diào)溝通、管理和團隊建設(shè)能力,事業(yè)心強。

崗位職責(zé)： 1、協(xié)助總經(jīng)理確?酒店的經(jīng)營管理?針、發(fā)展?向、組織機構(gòu)和完善酒店的?遠規(guī)劃及年度經(jīng)營計劃； 2、協(xié)助總經(jīng)理制定、執(zhí)行、監(jiān)管酒店的各項財務(wù)與運營計劃； 3、執(zhí)行總經(jīng)理的各項要求，協(xié)助總經(jīng)理處理酒店的運作及經(jīng)營，執(zhí)行酒店各項決議，完成總經(jīng)理做出的經(jīng)營計劃及總經(jīng)理分配的各項具體任務(wù)； 4、負責(zé)的部門整體能力水平提升，了解客戶需求，走在市場前沿，引領(lǐng)酒店產(chǎn)品升級，創(chuàng)新； 5、了解賓客服務(wù)和運營中的潛在需求，以便及時發(fā)現(xiàn)服務(wù)標準的問題，制定并實施改進措施，推動賓客滿意度不斷提高，能夠與客戶進行互動，獲取反饋并建立良好的關(guān)系； 6、檢查酒店各項管理制度、工作決策及服務(wù)程序的貫徹落實，協(xié)調(diào)各部門關(guān)系，確保酒店各項工作正常運轉(zhuǎn)； 7、組織協(xié)調(diào)與各部門的協(xié)同配合，確保酒店的各項服務(wù)產(chǎn)品符合顧客的需求并滿意； 8、對酒店的日常運行、服務(wù)質(zhì)量及員工的工作紀律標準方面存在的問題進行督導(dǎo)，使之達到酒店要求； 9、掌握酒店日常經(jīng)營情況，根據(jù)總經(jīng)理提出的酒店長遠規(guī)劃和年度計劃，對酒店的經(jīng)營管理和企業(yè)發(fā)展問題提供決策性建議和意見； 10、協(xié)助總經(jīng)理加強對分管部門管理干部管理技能和服務(wù)技能的培訓(xùn)工作，打造高水平的管理隊伍； 11、總經(jīng)理外出時，代表總經(jīng)理主持酒店每天例會，參與并最終確定決策； 12、主持處理酒店發(fā)生的各類緊急事件，處理客人重大投訴，確保經(jīng)營活動的正常運行。 任職要求： 1、大學(xué)專科以上學(xué)歷，具備優(yōu)秀酒店運營工作經(jīng)驗管理者，具有5年以上五星級酒店相關(guān)管理工作經(jīng)驗； 2、熟悉酒店各部門服務(wù)標準及管理流程，善于成本控制； 3、通曉酒店各部門的經(jīng)營管理工作，尤其是客房，餐飲，前廳等關(guān)鍵職能，理解酒店的管理機制和程序； 4、有良好的團隊意識和領(lǐng)導(dǎo)能力； 5、具有良好的協(xié)調(diào)溝通、管理和團隊建設(shè)能力,事業(yè)心強。

本崗位代天津社會餐飲招聘，非重慶酒店招聘 工作地點：天津社會餐飲 【崗位職責(zé)】 1、全面負責(zé)天津社會餐飲項目的日常運營管理，包括前廳服務(wù)、后廚出品、成本控制及客戶滿意度提升，確保4000平餐飲區(qū)域高效運轉(zhuǎn)。 2、制定并執(zhí)行年度經(jīng)營計劃，統(tǒng)籌營銷策略、菜品研發(fā)及價格體系，達成營收與利潤目標。 3、建立標準化服務(wù)流程及管理制度，監(jiān)督食品安全、衛(wèi)生標準及員工操作規(guī)范的落地執(zhí)行。 4、優(yōu)化人員配置與排班，組織員工培訓(xùn)與績效考核，打造高執(zhí)行力團隊。 5、處理突發(fā)事件及客戶投訴，維護品牌形象，建立長期穩(wěn)定的客戶關(guān)系。 【崗位要求】 1、具備3年以上中大型社會餐飲或高端酒店餐飲管理經(jīng)驗，有獨立操盤4000平以上餐飲項目經(jīng)驗者優(yōu)先。 2、精通餐飲成本核算、供應(yīng)鏈管理及后廚動線設(shè)計，熟悉市場流行菜品趨勢及本地化運營策略。 3、擅長團隊搭建與梯隊培養(yǎng)，能有效調(diào)動員工積極性，具備處理復(fù)雜客訴及危機公關(guān)能力。 4、對數(shù)據(jù)敏感，能通過經(jīng)營數(shù)據(jù)分析制定優(yōu)化方案，熟練使用餐飲管理系統(tǒng)及辦公軟件。 5、抗壓能力強，適應(yīng)高強度工作節(jié)奏，能根據(jù)業(yè)務(wù)需求靈活調(diào)整工作重點。