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施柏閣品牌總經(jīng)理崗位職責(zé)：? 1.全面負(fù)責(zé)酒店的各項業(yè)務(wù)管理，制定酒店發(fā)展戰(zhàn)略；? 2.負(fù)責(zé)酒店的全面運營管理，其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計劃；? 3.制定年度經(jīng)營目標(biāo)，組織制定、修改、實施所轄各門店年度經(jīng)營計劃；? 4.對酒店內(nèi)各項業(yè)務(wù)活動進(jìn)行實施，并對酒店內(nèi)各項活動及相關(guān)酒店的產(chǎn)品進(jìn)行創(chuàng)新設(shè)計與實施；? 5.定期向事業(yè)部提供所轄區(qū)域的酒店市場經(jīng)營狀況信息，編制較準(zhǔn)確的供需計劃，為事業(yè)部的總體經(jīng)營布置提供可靠的依據(jù)；? 6.定期向事業(yè)部匯報經(jīng)營戰(zhàn)略和計劃執(zhí)行情況、資金運用情況和盈虧情況、機(jī)構(gòu)和人員調(diào)配情況及其他重大事宜；? 7.領(lǐng)導(dǎo)建立所轄各門店及各部門與客戶、供應(yīng)商、合作伙伴、上級主管部門、政府機(jī)構(gòu)、金融機(jī)構(gòu)、媒體等部門間順暢的溝通渠道；? 8.依照集團(tuán)的運營標(biāo)準(zhǔn)經(jīng)營管理酒店，突出公司的品牌優(yōu)勢；? 9.負(fù)責(zé)建立酒店的高素質(zhì)管理團(tuán)隊。? 職位要求：? 1.具有十年或以上的國際品牌酒店工作經(jīng)驗或具有4年國際品牌酒店行政委員會成員工作經(jīng)驗? 2.需具備酒店開業(yè)籌備工作經(jīng)驗;? 3.良好的職業(yè)素養(yǎng)和對市場的敏銳力； 4.有較強(qiáng)的溝通協(xié)調(diào)和創(chuàng)新能力，有良好的團(tuán)隊意識和領(lǐng)導(dǎo)能力；

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

了解國家有關(guān)酒店行業(yè)的各項政策法規(guī)和高星級酒店各崗位的業(yè)務(wù)流程，有較豐富的酒店管理知識和管理經(jīng)驗，有較強(qiáng)的市場營銷、品牌意識和全局觀，有良好的規(guī)劃能力、團(tuán)隊建設(shè)能力和應(yīng)變處置能力，有較強(qiáng)的經(jīng)營管理能力、市場洞察力和組織協(xié)調(diào)能力，能有效整合資源推進(jìn)酒店經(jīng)營目標(biāo)的實現(xiàn)。

崗位職責(zé)：? 1、全面負(fù)責(zé)酒店的開業(yè)籌備及經(jīng)營管理工作；? 2、建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化；? 3、負(fù)責(zé)實現(xiàn)酒店的營業(yè)收入指標(biāo)和利潤指標(biāo)；? 4、負(fù)責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃；? 5、落實酒店年度財務(wù)預(yù)算，向各部門下達(dá)年度工作指標(biāo)；? 6、督促酒店維修保養(yǎng)工作和酒店安全管理工作；? 7、負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象；? 8、做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更；? 9、指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。? 崗位要求：? 1、?？萍耙陨蠈W(xué)歷，酒店、旅游管理等相關(guān)專業(yè)；? 2、高端酒店行業(yè)同等職位至少3年工作經(jīng)驗； 3、具備高端五星級酒店酒店經(jīng)理/駐店經(jīng)理及以上從業(yè)經(jīng)驗；? 4、熟悉酒店各部門服務(wù)及管理流程；? 5、善于管理和經(jīng)營團(tuán)隊，事業(yè)心強(qiáng)；? 6、有較強(qiáng)的溝通、計劃、決策和綜合判斷能力。

一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當(dāng)獨立的主動性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長期處于高效的、有效的和贏利的經(jīng)營狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營計劃、發(fā)展規(guī)劃及經(jīng)營方針，確定酒店管理目標(biāo)，領(lǐng)導(dǎo)經(jīng)營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發(fā)展情況，制定市場拓展計劃和價格體系，適時提出階段性工作重點，并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機(jī)構(gòu)及中層以上管理人員培養(yǎng)和使用，負(fù)責(zé)組織對部門經(jīng)理的人事考核和業(yè)績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負(fù)責(zé)酒店的市場拓展和財務(wù)計劃工作；在權(quán)限內(nèi)負(fù)責(zé)酒店內(nèi)資金調(diào)配，審批資金支出等經(jīng)營事宜。 5. Enhance hotel safety management; 加強(qiáng)酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團(tuán)隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動導(dǎo)向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關(guān)注個人工作的細(xì)節(jié)和標(biāo)準(zhǔn) 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創(chuàng)造一個積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機(jī)會 Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專（含）以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經(jīng)驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強(qiáng)的計劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書面和口頭表達(dá)能力。 8. Appreciate Poly culture; 認(rèn)同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴(yán)格遵守國家法律法規(guī)，執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強(qiáng)，職業(yè)化規(guī)范度高，具有良好的團(tuán)隊協(xié)作精神，出色的人際交往能力，誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強(qiáng)的工作責(zé)任心和學(xué)習(xí)能力、良好的團(tuán)隊合作意識。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

工作職責(zé)： 1、區(qū)域運營管理 a、制定并執(zhí)行區(qū)域年度運營計劃，涵蓋營收目標(biāo)、成本控制指標(biāo)、服務(wù)質(zhì)量提升計劃等，確保區(qū)域內(nèi)各門店運營業(yè)績達(dá)成。 b、定期對區(qū)域內(nèi)門店進(jìn)行巡查，依據(jù)酒店運營標(biāo)準(zhǔn)，監(jiān)督檢查客房、餐飲、前臺等各部門服務(wù)質(zhì)量，及時發(fā)現(xiàn)問題并提出整改方案，跟進(jìn)整改落實情況。 c、協(xié)同各門店店長，優(yōu)化門店運營流程，提升運營效率，如優(yōu)化客房清潔流程、提升前臺接待速度等，降低運營成本。 d、關(guān)注行業(yè)動態(tài)及市場變化，分析區(qū)域內(nèi)競爭對手情況，為區(qū)域運營策略調(diào)整提供依據(jù)，助力各門店保持市場競爭力。 2、團(tuán)隊管理與發(fā)展 a、負(fù)責(zé)區(qū)域內(nèi)門店店長及團(tuán)隊的日常管理，激勵團(tuán)隊達(dá)成業(yè)績目標(biāo)。 b、依據(jù)區(qū)域業(yè)務(wù)發(fā)展需求，制定人才招聘計劃，負(fù)責(zé)區(qū)域內(nèi)關(guān)鍵崗位人才的選拔、面試與錄用工作，充實團(tuán)隊力量。 c、為區(qū)域內(nèi)員工制定培訓(xùn)與發(fā)展規(guī)劃，定期組織開展業(yè)務(wù)技能培訓(xùn)、服務(wù)意識提升培訓(xùn)等，提升團(tuán)隊整體業(yè)務(wù)水平，挖掘與培養(yǎng)區(qū)域內(nèi)二級梯隊核心人才，為公司發(fā)展儲備力量。 d、營造積極向上的團(tuán)隊氛圍，組織團(tuán)隊建設(shè)活動，增強(qiáng)團(tuán)隊凝聚力與員工歸屬感。 3、客戶關(guān)系維護(hù) a、建立并完善區(qū)域內(nèi)客戶反饋機(jī)制，收集整理賓客對酒店服務(wù)的意見與建議，及時反饋至各門店并督促改進(jìn)，持續(xù)提升賓客滿意度。 b、處理區(qū)域內(nèi)重大客戶投訴與突發(fā)事件，制定危機(jī)應(yīng)對預(yù)案，維護(hù)酒店品牌形象與聲譽(yù)。 c、協(xié)同市場部門，策劃并執(zhí)行區(qū)域內(nèi)客戶忠誠度計劃，提升賓客復(fù)購率與口碑傳播效應(yīng)。 任職要求 1、具有 5 年以上酒店行業(yè)工作經(jīng)驗，其中 2 年以上區(qū)域管理或門店店長管理經(jīng)驗。 2、有高端度假酒店或連鎖酒店運營管理經(jīng)驗者優(yōu)先考慮。 3、熟悉酒店運營各環(huán)節(jié)工作流程與標(biāo)準(zhǔn)，具備扎實的酒店管理專業(yè)知識。 4、能夠適應(yīng)經(jīng)常出差，工作地點可根據(jù)區(qū)域業(yè)務(wù)需求進(jìn)行全國調(diào)配。 5、具備良好的身體素質(zhì)與抗壓能力，能夠應(yīng)對高強(qiáng)度工作挑戰(zhàn)。

了解國家有關(guān)酒店行業(yè)的各項政策法規(guī)以及行業(yè)的現(xiàn)狀與發(fā)展趨勢，具有較豐富的酒店管理知識和管理經(jīng)驗；了解酒店各崗位的業(yè)務(wù)流程，有良好的團(tuán)隊建設(shè)、組織協(xié)調(diào)與市場營銷能力；具有團(tuán)隊協(xié)作精神，能夠有效配合總經(jīng)理開展工作。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!

職責(zé)描述： 1、負(fù)責(zé)公司酒店項目的業(yè)務(wù)拓展，完成新項目的尋找與開拓； 2、根據(jù)公司發(fā)展戰(zhàn)略，擴(kuò)大公司的信息渠道，擴(kuò)大項目在市場的占有率。積極通過各種渠道收集整理項目信息，安排項目信息整理，跟蹤項目，客戶回訪，挖掘潛在客戶資源； 3、負(fù)責(zé)新項目的SWOT分析與制作； 4、負(fù)責(zé)開發(fā)項目的獨立談判； 5、負(fù)責(zé)與中介機(jī)構(gòu)的合作關(guān)系建立及協(xié)議簽署； 6、負(fù)責(zé)組織酒店項目分析會，根據(jù)各專業(yè)對項目評估結(jié)果，完成酒店項目計劃書、服務(wù)建議書； 7、負(fù)責(zé)與業(yè)主保持良好溝通，關(guān)注項目進(jìn)度，及時反饋跟進(jìn)。 任職要求： 1. 大專以上學(xué)歷，有豐富的商務(wù)拓展經(jīng)驗； 2、熟悉房地產(chǎn)市場或具備良好的酒店投資人人脈關(guān)系，有良好的社會關(guān)系、社會資源； 3、有項目獨立開發(fā)成功經(jīng)驗； 4、良好的溝通、人際交往能力，思路敏捷，敬業(yè)負(fù)責(zé)，吃苦耐勞，富有挑戰(zhàn)精神； 5、3年以上開發(fā)相關(guān)工作經(jīng)驗，能適應(yīng)出差； 6、此崗位可以異地辦公。

【崗位職責(zé)】 1、 全面負(fù)責(zé)酒店的經(jīng)營管理。 2、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 3、 負(fù)責(zé)實現(xiàn)酒店的營業(yè)收入指標(biāo)和利潤指標(biāo)。 4、 負(fù)責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務(wù)預(yù)算，向各部門下達(dá)年度工作指標(biāo)。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象。 8、 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 9、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。 10、及時向中旅酒店事業(yè)群本部條線匯報工作，做好業(yè)主與中旅酒店之間的橋梁紐帶。 【崗位要求】 1、大專以上學(xué)歷，相關(guān)管理專業(yè)，年齡不超過50歲。 2、 從事五星級酒店工作10 年以上，具有5年以上國內(nèi)或國際知名五星級全服務(wù)型高端連鎖品牌酒店總經(jīng)理工作經(jīng)驗。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營團(tuán)隊，事業(yè)心強(qiáng)。 5、 有較強(qiáng)的溝通、計劃、決策和綜合判斷能力。 6、服從管理，接受全國統(tǒng)一調(diào)派，穩(wěn)定性好，中共黨員優(yōu)先考慮。

崗位職責(zé):? 1.全權(quán)負(fù)責(zé)處理酒店的一切事務(wù)，完成酒店所確定的各項目標(biāo)；制定酒店經(jīng)營目標(biāo)和管理發(fā)展方向，保證經(jīng)營業(yè)務(wù)順利進(jìn)行； 2.協(xié)調(diào)內(nèi)、外部關(guān)系，使酒店有一個高效率的工作團(tuán)隊；抓好重要客人的接待工作，塑造酒店良好的內(nèi)、外部交流溝通； 3.制定有效的激勵政策和適合店情的考核標(biāo)準(zhǔn)； 4.抓好酒店員工隊伍建設(shè)和人才培養(yǎng)工作，全面提高酒店員工的素質(zhì)； 5.負(fù)責(zé)酒店年度預(yù)算與決策的編制，嚴(yán)格控制酒店的經(jīng)營成本和開支，檢查分析每月營業(yè)情況； 6.全面負(fù)責(zé)酒店的安全管理，有重點地定期巡視公眾場所及各部門工作情況，檢查或抽查服務(wù)質(zhì)量。 任職資格:? 1.45歲以內(nèi)（45歲以上不考慮），大專及以上學(xué)歷； 2.5-10年酒店管理工作經(jīng)驗，最少5年以上同等崗位工作經(jīng)歷；具備全服務(wù)酒店總經(jīng)理經(jīng)驗 3.熟悉酒店項目運營管理，能夠領(lǐng)導(dǎo)團(tuán)隊搭建起酒店項目的運營管理體系；? 4.具備良好的執(zhí)行能力，較高層面的系統(tǒng)化管理思維，極強(qiáng)的信息統(tǒng)合及分析判斷能力，極強(qiáng)的資源整合和運用能力。 薪資：面議。

【崗位職責(zé)】 1、在總經(jīng)理帶領(lǐng)下，負(fù)責(zé)酒店的日常經(jīng)營管理工作，對各項經(jīng)營管理指標(biāo)負(fù)責(zé)。 2、提出酒店的經(jīng)營管理思路，協(xié)助確定酒店年度經(jīng)營計劃并落實。 3、協(xié)助建立健全酒店內(nèi)部管理系統(tǒng)、運行機(jī)制及各項規(guī)章制度。 4、協(xié)調(diào)各部門關(guān)系。 5、研究市場發(fā)展趨勢，協(xié)調(diào)制定酒店各服務(wù)產(chǎn)品價格體系。 6、審定酒店的市場營銷方案，不斷開拓市場。 7、提高酒店的管理水平、服務(wù)質(zhì)量。 【崗位要求】 1 本科以上學(xué)歷，碩士及以上學(xué)歷為佳。 2 具有3年以上酒店房務(wù)、餐飲、市場營銷等崗位第一負(fù)責(zé)人的管理經(jīng)驗。 3 熟悉酒店各營業(yè)部門的服務(wù)及管理流程，善于成本控制。 4 具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊建設(shè)能力,事業(yè)心強(qiáng)。

崗位職責(zé)： 1、協(xié)助總經(jīng)理確?酒店的經(jīng)營管理?針、發(fā)展?向、組織機(jī)構(gòu)和完善酒店的?遠(yuǎn)規(guī)劃及年度經(jīng)營計劃； 2、協(xié)助總經(jīng)理制定、執(zhí)行、監(jiān)管酒店的各項財務(wù)與運營計劃； 3、執(zhí)行總經(jīng)理的各項要求，協(xié)助總經(jīng)理處理酒店的運作及經(jīng)營，執(zhí)行酒店各項決議，完成總經(jīng)理做出的經(jīng)營計劃及總經(jīng)理分配的各項具體任務(wù)； 4、負(fù)責(zé)的部門整體能力水平提升，了解客戶需求，走在市場前沿，引領(lǐng)酒店產(chǎn)品升級，創(chuàng)新； 5、了解賓客服務(wù)和運營中的潛在需求，以便及時發(fā)現(xiàn)服務(wù)標(biāo)準(zhǔn)的問題，制定并實施改進(jìn)措施，推動賓客滿意度不斷提高，能夠與客戶進(jìn)行互動，獲取反饋并建立良好的關(guān)系； 6、檢查酒店各項管理制度、工作決策及服務(wù)程序的貫徹落實，協(xié)調(diào)各部門關(guān)系，確保酒店各項工作正常運轉(zhuǎn)； 7、組織協(xié)調(diào)與各部門的協(xié)同配合，確保酒店的各項服務(wù)產(chǎn)品符合顧客的需求并滿意； 8、對酒店的日常運行、服務(wù)質(zhì)量及員工的工作紀(jì)律標(biāo)準(zhǔn)方面存在的問題進(jìn)行督導(dǎo)，使之達(dá)到酒店要求； 9、掌握酒店日常經(jīng)營情況，根據(jù)總經(jīng)理提出的酒店長遠(yuǎn)規(guī)劃和年度計劃，對酒店的經(jīng)營管理和企業(yè)發(fā)展問題提供決策性建議和意見； 10、協(xié)助總經(jīng)理加強(qiáng)對分管部門管理干部管理技能和服務(wù)技能的培訓(xùn)工作，打造高水平的管理隊伍； 11、總經(jīng)理外出時，代表總經(jīng)理主持酒店每天例會，參與并最終確定決策； 12、主持處理酒店發(fā)生的各類緊急事件，處理客人重大投訴，確保經(jīng)營活動的正常運行。 任職要求： 1、大學(xué)專科以上學(xué)歷，具備優(yōu)秀酒店運營工作經(jīng)驗管理者，具有5年以上五星級酒店相關(guān)管理工作經(jīng)驗； 2、熟悉酒店各部門服務(wù)標(biāo)準(zhǔn)及管理流程，善于成本控制； 3、通曉酒店各部門的經(jīng)營管理工作，尤其是客房，餐飲，前廳等關(guān)鍵職能，理解酒店的管理機(jī)制和程序； 4、有良好的團(tuán)隊意識和領(lǐng)導(dǎo)能力； 5、具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊建設(shè)能力,事業(yè)心強(qiáng)。

Pre-opening project in Yangtze River Delta 長三角地區(qū)籌備酒店項目預(yù)備人才 Food & Beverage background is preferred Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel. Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas. Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and?inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality. Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.????? Luxury Hospitality segment experience will be preferred. 2.? ? ? 3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.????? Ability to understand a variety of industrial issues and develop strategic business plans. 5.????? Problem solving ability on both operational and/or strategic areas. 6.????? Strong interpersonal skills & leadership. 7.????? Fluent written & spoken English. 8.? ? ? Pre-opening experience is preferred.

崗位職責(zé) 1.在總經(jīng)理帶領(lǐng)下，負(fù)責(zé)酒店的日常經(jīng)營管理工作，對各項經(jīng)營管理指標(biāo)負(fù)責(zé)。? 2.提出酒店的經(jīng)營管理思路，協(xié)助確定酒店年度經(jīng)營計劃，并指揮落實。 3.協(xié)助建立健全酒店內(nèi)部管理系統(tǒng)、運行機(jī)制及各項規(guī)章制度。 4.協(xié)調(diào)各部門關(guān)系。? 5.研究市場發(fā)展趨勢和客戶需求，推出符合市場趨勢的酒店產(chǎn)品。? 6.審定酒店的市場營銷方案，和客戶滿意度，不斷提高酒店整體經(jīng)營狀態(tài)和水平。? 7.提高酒店的管理水平、服務(wù)質(zhì)量。? 8.協(xié)助總經(jīng)理負(fù)責(zé)酒店人才培養(yǎng)，提高酒店整體管理水平，員工素質(zhì)和服務(wù)質(zhì)量。 任職條件 1 大專及以上學(xué)歷，酒店管理等相關(guān)專業(yè)。? 2 工作經(jīng)歷主要為國際品牌酒店，具備同崗位工作經(jīng)驗。? 3 具備豐富的酒店籌建籌開工作經(jīng)歷，并擔(dān)任關(guān)鍵崗位角色。? 4 熟悉酒店各部門服務(wù)及管理流程，尤其具備豐富的房務(wù)體系專業(yè)知識。? 5 善于管理和經(jīng)營團(tuán)隊，事業(yè)心強(qiáng)，富有激情。? 6 有較強(qiáng)的適應(yīng)、溝通、計劃、決策和綜合判斷能力。? 7 英語可作為工作語言。? 8 能服從崗位工作安排，職業(yè)形象較好。 具體工作城市和業(yè)務(wù)，將會根據(jù)實際情況進(jìn)行安排和確認(rèn)。 請注意：你的簡歷信息將會被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會采用合理的安全措施來保護(hù)您的個人數(shù)據(jù)安全，如您繼續(xù)申請該職位，即表示您已知曉并認(rèn)可我們的操作。

該職位輻射的酒店包括但不限于：哈爾濱美侖美奐酒店，等等 職責(zé)描述：? 負(fù)責(zé)酒店全面日常運營管理；? 負(fù)責(zé)與政府等相關(guān)部門的溝通與協(xié)調(diào)工作；? 負(fù)責(zé)酒店日常營收、成本控制、財務(wù)、人事相關(guān)工作等；? 負(fù)責(zé)所管轄酒店的日常銷售工作及銷售任務(wù)的完成；? 負(fù)責(zé)與公司人事部、培訓(xùn)部、員工規(guī)劃與發(fā)展部共同完成所管轄酒店的人員招聘、培訓(xùn)及員工關(guān)懷工作。? ?任職要求：? 全日制大專、本科及以上學(xué)歷，工作年限8-20年為宜；? 5年以上國際或國內(nèi)知名連鎖酒店同等崗位經(jīng)驗或星級酒店管理崗位經(jīng)驗；? 豐富的酒店運營和管理經(jīng)驗，扎實的酒店基礎(chǔ)業(yè)務(wù)能力，較強(qiáng)的溝通表達(dá)、邏輯思維能力；? 認(rèn)真負(fù)責(zé)，有責(zé)任心、事業(yè)心及敬業(yè)精神；? 可接受區(qū)域內(nèi)短期派遣。

Pre-opening project in?Yangtze River Delta 長三角地區(qū)籌備酒店項目預(yù)備人才 Langham Hospitality Group?(LHG) is a global hotel company with properties located in major cities and four continents under?The Langham Hotels and Resorts?and?Cordis Hotels and Resorts?brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Key Responsibilities: - Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share; - Produce the Annual Revenue Plan, Marketing Budgets and Forecasts; - Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.; - Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media; - Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs; - Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects; - Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. Qualifications: · Luxury Hospitality segment experience will be preferred. ·?3+ years as Director of Sales & Marketing at international hotels. · Pre-opening experience will be preferred. ·?Strong interpersonal skills & leadership. ·?Good knowledge of Revenue Management. ·?Achieves goals and objectives and manages with regular performance checks. ·?Fluent written & spoken English. . Familiar with Yangtze River Delta market will be highly advantageous.

職位概述MAIN DUTIES: 為酒店開發(fā)并執(zhí)行營銷戰(zhàn)略，確保達(dá)成營收與客房銷售目標(biāo)，調(diào)整營銷戰(zhàn)略，實施具體行動，監(jiān)控并完成各項目標(biāo)。 Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved. 負(fù)責(zé)酒店籌備與酒店開業(yè)的運營以其他相關(guān)工作。 Manage hotel Operations and other relative challenges for pre-opening and opening. 工作職責(zé)DUTIES AND RESPONSIBILITIES: ?財務(wù)回報Financial Returns: ?? 在預(yù)算內(nèi)達(dá)成營收目標(biāo)和員工銷售目標(biāo)，使利潤率最大化。參與制定部門年度預(yù)算、酒店的營銷計劃、經(jīng)營及財務(wù)計劃。 Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. ? 擬定并執(zhí)行銷售計劃，推動客房入住率明顯上升，提高平均房價，提升業(yè)務(wù)量，增加餐飲和宴會銷售。 Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. ? 審核每月報表和銷售預(yù)測報告，分析當(dāng)前和潛在營銷趨勢，協(xié)調(diào)各種活動增加營收與市場份額，并監(jiān)督進(jìn)展，確保業(yè)績達(dá)到或優(yōu)于既定營收計劃。 Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. ? 制定、開發(fā)各種特別活動和銷售活動，向潛在客戶推廣酒店業(yè)務(wù)。參加貿(mào)易展以及全國和本地大型營銷活動，增加新業(yè)務(wù)機(jī)遇，為酒店提升營銷機(jī)會。 Create and develop special events and sales blitzes to showcase? 員工團(tuán)隊People: ? 主管日常銷售活動事務(wù)，計劃并分配工作，為每個員工設(shè)定工作績效目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋，協(xié)助解決各種員工矛盾，提高員工績效，并對員工優(yōu)異的工作表現(xiàn)予以認(rèn)可。 Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. ? 對酒店營銷部門員工進(jìn)行教育、培訓(xùn)和激勵，促使酒店營收目標(biāo)得以達(dá)成。確保員工獲得完成工作職責(zé)所需的信息、市場數(shù)據(jù)以及各種工具與設(shè)備。 Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. ? 同關(guān)鍵客戶和外部相關(guān)人員（如：賓客、航空公司、批發(fā)商、旅行社、廣告商、本地社區(qū)團(tuán)體）建立聯(lián)系并保持聯(lián)絡(luò)，借此增加團(tuán)體及會議業(yè)務(wù)量，包括客房銷售、餐飲銷售和宴會服務(wù)等。 Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services. 賓客體驗Guest Experience: ? 為賓客提供各種信息（如：忠誠計劃、本地景點、餐廳、設(shè)備信息），以提升賓客體驗。 Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. ? 安排酒店會議及業(yè)務(wù)團(tuán)隊活動，同其它酒店級部門協(xié)調(diào)，共同完成銷售部門同潛在客戶達(dá)成的協(xié)議中所規(guī)定的各項服務(wù)。 Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. ? 同有關(guān)部門交流所有相關(guān)信息，包括即將抵達(dá)的貴賓、大型團(tuán)體或其他重要賓客的要求和特殊需求。 Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups,? ? 主管各種營銷活動，增銷各種酒店服務(wù)、產(chǎn)品及設(shè)施。 Lead marketing efforts to upsell guests on hotel services, offerings, and amenities. 企業(yè)責(zé)任Responsible Business: ? 發(fā)現(xiàn)降低營銷效果和酒店整體銷售情況的運營問題，同相關(guān)部門協(xié)作共同解決。 Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions. ? 提升酒店與品牌在本地的知名度，有時可能需要作為酒店代表接受媒體采訪等。 Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries. ? 同本地社會團(tuán)體的業(yè)務(wù)領(lǐng)導(dǎo)、官員和代表保持密切聯(lián)系，確保酒店能經(jīng)常獲得高規(guī)格的曝光度。 Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel. ? 若同廣告機(jī)構(gòu)、咨詢公司和其它供應(yīng)商開展合作，擴(kuò)大廣告投資效益，確保廣告體現(xiàn)品牌形象。 Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity.

【崗位職責(zé)】 - 負(fù)責(zé)規(guī)劃酒店項目的市場發(fā)展策略，把握項目在行業(yè)中的發(fā)展方向，完成項目在行業(yè)中的市場定位，及時提供市場反饋并對公司的市場操作計劃不斷優(yōu)化與完善； - 通過各種市場推廣手段完成既定的品牌營銷目標(biāo)，對營銷預(yù)期目標(biāo)及實際效果負(fù)責(zé)； - 負(fù)責(zé)大客戶開發(fā)、渠道拓展、商務(wù)洽談、開發(fā)和協(xié)調(diào)各類媒體資源，建立有效的媒介傳播手段等； - 負(fù)責(zé)團(tuán)隊的建設(shè)與管理，全面安排、管理市場部的年度市場策略和市場計劃； 【崗位要求】 - 市場營銷或相關(guān)專業(yè)大專以上學(xué)歷，酒店管理、市場營銷等相關(guān)專業(yè)優(yōu)先； - 工作經(jīng)驗及年限：至少2年以上市場銷售部負(fù)責(zé)人工作經(jīng)驗； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財務(wù)管理及談判技巧等方面的培訓(xùn)能力； - 對市場營銷工作有深刻認(rèn)知，有較強(qiáng)的市場感知能力、敏銳地把握市場動態(tài)、市場方向的能力、密切的媒體合作關(guān)系 - 高度的工作熱情，良好的團(tuán)隊合作精神，有較強(qiáng)的觀察力和應(yīng)變能力、出色的人際溝通能力、團(tuán)隊建設(shè)能力、組織開拓能力

【職責(zé)描述】 ?1、代表總部全面負(fù)責(zé)處理所在酒店的總體事務(wù)，以身作則、與酒店全體員工共同努力及時完成酒店所確定的各項目標(biāo)； ?2、 維護(hù)品牌形象、監(jiān)督酒店范圍內(nèi)的品牌使用情況，積極對外推廣品牌理念； ?3、 制定酒店的管理目標(biāo)和經(jīng)營方針，根據(jù)品牌標(biāo)準(zhǔn)制定各種規(guī)章制度和服務(wù)操作規(guī)程，規(guī)定各級管理人員和員工的職責(zé)，并監(jiān)督貫徹執(zhí)行。制定酒店營收政策，詳細(xì)閱讀和分析每月報表，檢查營業(yè)進(jìn)度與計劃的完成情況，并采取對策，保證酒店業(yè)務(wù)順利開展；? 4、 建立和健全酒店的組織管理架構(gòu)，追求扁平化管理、合理高效；? 5、 加強(qiáng)酒店文化建設(shè)，傳遞惠庭精神，努力為員工提供快樂、健康、良好的工作環(huán)境； ?6、 健全酒店的財務(wù)制度。閱讀分析各種財務(wù)報表，檢查分析每月營業(yè)情況，做好成本控制和財務(wù)預(yù)算工作，檢查收支情況、應(yīng)收賬款和應(yīng)付賬款等；? 7、 根據(jù)品牌規(guī)定規(guī)劃和開展每日、每周、每月日常工作； 8、 堅持以人為本的服務(wù)管理理念；培養(yǎng)人才，指導(dǎo)各部門的工作，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)； 9、 加強(qiáng)酒店設(shè)備、設(shè)施的維修保養(yǎng)工作和酒店的安全管理工作； 10、 選聘、任免酒店員工，根據(jù)品牌規(guī)定和標(biāo)準(zhǔn)健全酒店機(jī)構(gòu)設(shè)置、員工編制。負(fù)責(zé)酒店人員的錄用、考核、獎懲、晉升等； 11、 與社會各界人士保持良好的公共關(guān)系，樹立良好的酒店形象，并代表酒店接待重要貴賓；12、 以身作則，積極參與酒店主要輪崗工作； 13、 關(guān)心員工，使酒店有高度凝聚力，并要求員工以高度熱情和責(zé)任感去完成本職工作。? ?【任職要求】? 1、具有敏銳的市場感知及客戶開發(fā)能力，熟悉酒店整體運營，有過酒店籌備工作經(jīng)驗者為佳；2、兼具較強(qiáng)的獨立工作能力和團(tuán)隊精神，善于協(xié)調(diào)內(nèi)部及外部關(guān)系；? 3、較強(qiáng)的學(xué)習(xí)能力、執(zhí)行力、溝通協(xié)調(diào)能力和領(lǐng)導(dǎo)決策能力； 4、接受全國派遣（入職起2年內(nèi)接受公司派遣，期滿可選擇到期望城市）。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned.

1. Assists and provides financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO’s (Goals Program) 在制定和實施戰(zhàn)略計劃，預(yù)算和KPO（目標(biāo)計劃）時，協(xié)助提供財務(wù)指導(dǎo)。 2. Prepare consolidated quarterly position assessments for the General Manager. 向總經(jīng)理提供季度財務(wù)情況匯總分析報告 3. Implement and review financial controls and policies 執(zhí)行和審查財務(wù)管理方法和規(guī)章。 4. Analyze financial and management reports 分析財務(wù)和管理報表。 5. Manage internal and external audits when they occur 對內(nèi)部及外部審計工作進(jìn)行管理 6. Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance 通過推進(jìn)執(zhí)行管理政策、業(yè)務(wù)發(fā)展建議和運營支持等方式向管理層提供行政管理支持 7. Provide guidance and consultation to department staff, train them to perform job duties. 對部門員工提供指導(dǎo)和咨詢，培訓(xùn)員工履行崗位職責(zé)。