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  • 長(zhǎng)春 | 2年以上 | 大專(zhuān) | 食宿面議

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 員工生日禮物
    • 人性化管理
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 06-26
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    1.?Directs and controls all subordinate Homm-Mate?to ensure that all day to day operational matters are handled on time and guest expectations are met 指導(dǎo)并監(jiān)督下屬伙伴確保日常運(yùn)營(yíng)并達(dá)到客人期望值 2.?Provides guidance and assistance to the outlet Homm-Mates helping them in the execution of their?duties and responsibilities 為下屬伙伴提供指引并輔助他們履行應(yīng)完成的任務(wù)及責(zé)任 3.?Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations 執(zhí)行對(duì)服務(wù)流程標(biāo)準(zhǔn)的監(jiān)督以保證伙伴符合規(guī)定的標(biāo)準(zhǔn)同時(shí)達(dá)到或超越客人的期望 4.?Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility 與廚房,管事部,酒吧,客房部及工程部等相關(guān)部門(mén)協(xié)調(diào)以確保每日運(yùn)營(yíng)順利進(jìn)行 5.?Assists in the planning and execution of promotional activities as directed 按要求輔助上級(jí)計(jì)劃與執(zhí)行食品的促銷(xiāo)活動(dòng) 6.?Maximizes revenue in the outlet by implementing upselling procedures 通過(guò)實(shí)踐產(chǎn)品推銷(xiāo)技巧實(shí)現(xiàn)利潤(rùn)最大化 7.?Assists in the selection, training and evaluation of subordinate Homm-Mate 幫助選拔,培訓(xùn)及評(píng)估下屬伙伴 8.?Coaches, counsels, disciplines and develops subordinate Homm-Mates 鍛煉,勸勉,規(guī)范及發(fā)展下屬伙伴 9.?Handles customer complaints if possible, or reports them to supervisors. ???? 盡可能處理客人的投訴,或向主管報(bào)告 10.?Adheres and ensures that all policies and procedures, and Homm-Mate?handbook regulations are abided by 堅(jiān)持遵守規(guī)章制度及伙伴手冊(cè)上的規(guī)定
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