專(zhuān)業(yè)要求
Major
酒店管理、英語(yǔ)、市場(chǎng)營(yíng)銷(xiāo)相關(guān)專(zhuān)業(yè)
Graduation from Hotel Management,English,Marketing related professional
技能水平
Skills
1.熟知銷(xiāo)售系統(tǒng)并具有良好的溝通能力
Fully versed in Sales System with high level of interpersonal skills
2.卓越的領(lǐng)導(dǎo)能力，善于管理并激勵(lì)員工
Excellent Leadership skills with ability to motivate and coach staff
3.對(duì)市場(chǎng)走勢(shì)具有一定的分析和見(jiàn)解
Ability and understanding of the market trends
4.妥善處理及回復(fù)客人需求.
Able to handle guest request and feedback in a professional manner.
5.具有分析員工不同需要為其制訂有效培訓(xùn)計(jì)劃的能力.
Ability to conduct training needs analysis for the department, and prepare effective training plans.
6.能與各級(jí)員工互動(dòng)交流.
Ability to interact with all level of people.
7.良好的交流溝通能力.
Good interpersonal and communication skills.
8.良好的團(tuán)隊(duì)合作精神
Team Player
9.主持每天與銷(xiāo)售人員的溝通會(huì)，檢驗(yàn)每日工作的開(kāi)展，跟進(jìn)及數(shù)據(jù)共享.
Conduct daily communication meeting with the entire sales, catering to review on daily activities, job follow ups and information dissemination purposes.
10.確保銷(xiāo)售人員按相關(guān)政策和規(guī)定及時(shí)回復(fù)客戶(hù)需求
To ensure the Sales Teams responds to all correspondence and inquiries of leads within the time limit set according to the policy & procedure.
11.督導(dǎo)Sales Incentive Plan，對(duì)所有參加者的表現(xiàn)進(jìn)行定期更新.
Supervise Sales Incentive Plan, providing all participants with regular updates on performance
12.與酒店各部門(mén)員工及所有客戶(hù)保持良好的相互溝通和合作關(guān)系.
Maintain good inter communication and good working relations with all departments and all external contacts.
13.向銷(xiāo)售總監(jiān)就針對(duì)細(xì)分市場(chǎng)的促銷(xiāo)活動(dòng)提出建議.
Recommends to the Director of Sales on promotions and campaign to reach specific markets .
14.與銷(xiāo)售總監(jiān)一起參加每月“Account Productivity”回顧.
To participate in “Account Productivity” monthly review with Director of Sales.
15.參加銷(xiāo)售例會(huì)，就客戶(hù)動(dòng)向及市場(chǎng)走勢(shì)市場(chǎng)與銷(xiāo)售總監(jiān)進(jìn)行溝通，及時(shí)更新.
Participate in daily, weekly and monthly sales meeting to update Director of Sales on the activities of each accounts and market trends.
16.遵守酒店及總部的政策和程序.對(duì)個(gè)人表現(xiàn)進(jìn)行時(shí)時(shí)分析，評(píng)估和改進(jìn).完成其他交予的工作
Abides by both the hotel and Head Office policies and procedures.Analyses, evaluates and improves personal performance on a continual basis. Carries out other tasks as directed by supervisor
17.記錄客戶(hù)對(duì)于酒店發(fā)展的建議和最新的信息.
Keep clients advised of latest information regarding hotel’s development..
18. 確保所有客戶(hù)信息的時(shí)時(shí)更新，包括數(shù)據(jù)信息的更新，產(chǎn)品跟蹤，客戶(hù)動(dòng)向，了解城市當(dāng)年各項(xiàng)活動(dòng)
To upkeep of updated record of all sales activities for each accounts (including updated database, production tracking, trends and movement of each accounts）and know all current year city events
工作經(jīng)驗(yàn)
Experence
具有至少2-3年國(guó)際連鎖酒店的相關(guān)經(jīng)驗(yàn) Minimum 2 to 3 years of experience in similar capacity with international chain hotels
