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1.???? Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property. 業(yè)務策略發(fā)展 緊跟行業(yè)趨勢，監(jiān)控競爭的優(yōu)勢和劣勢;探索新的商業(yè)機會;制定商業(yè)計劃，以提高物業(yè)客戶滿意度、盈利能力和市場份額;確保酒店的商業(yè)計劃與酒店的商業(yè)戰(zhàn)略相一致;將萬豪的全球戰(zhàn)略計劃轉化為可以在房地產上執(zhí)行的戰(zhàn)略計劃。 2.???? ?Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance. 業(yè)務策略執(zhí)行 執(zhí)行商業(yè)計劃，以地提高物業(yè)客戶滿意度、盈利能力和市場份額;確保物業(yè)業(yè)務計劃和員工與業(yè)務策略一致;管理物業(yè)領導團隊，確保業(yè)務計劃的成功交付;嘗試新想法并承擔可計算的風險以提高客人滿意度和盈利能力;評估物業(yè)業(yè)務策略的成效，為日后改善業(yè)務計劃提供資訊;持續(xù)確保業(yè)務計劃和行動對酒店業(yè)績產生積極影響。 3.???? Sales and Marketing Works closely with Sales andMarketing team to develop revenue generating strategies for property;identifies new business leads, develops tailored sales approach, and activelypursues leads with Sales and Marketing team; validates that sales and marketingstrategy is aligned with brand strategy and is effectively executed against establishedgoals; verifies that property leaders understand and leverage Marriott demandengines to full potential; augments guest preference for property throughbooking ease and quality interactions with sales force. 銷售及市場推廣 與銷售和市場團隊緊密合作，制定物業(yè)創(chuàng)收策略;識別新的業(yè)務線索，開發(fā)量身定制的銷售方法，并積極與銷售和市場團隊一起尋找潛在客戶;確認銷售和市場策略與品牌策略一致，并有效執(zhí)行既定目標;核實物業(yè)領導是否了解并充分利用萬豪的需求引擎;通過與銷售人員的輕松預訂和高質量的互動，增強客人對酒店的偏好。 ?4.???Talent Management and Organizational Capability Creates a cohesive andhigh-performance Executive Committee that continuously strives for positiveresults and improvement; coaches Executive Committee by providing specificfeedback and holds them accountable for performance; creates learning anddevelopment opportunities for employees; creates and effectively executesdevelopment plans for both direct reports based on their individual strengths,development needs, and career aspirations; ensures all managers are doing thesame for their direct reports; identifies resource needs to strengthen propertyteam; creates succession plans for future job openings; actively supports thestaffing process; ensures effective work processes, systems and teamwork are inplace to maximize individual and overall property performance. 人才管理與組織能力 建立一個有凝聚力和高績效的執(zhí)行委員會，不斷努力取得積極成果和改進;通過提供具體的反饋來指導執(zhí)行委員會，并對他們的表現(xiàn)負責;為員工創(chuàng)造學習和發(fā)展的機會;根據(jù)兩名直接下屬的個人優(yōu)勢、發(fā)展需求和職業(yè)抱負，制定并有效執(zhí)行發(fā)展計劃;確保所有經(jīng)理對他們的直接下屬都做同樣的事情;確定資源需求，以加強物業(yè)團隊;為未來的職位空缺制定繼任計劃;積極支持人員配置流程;確保有效的工作流程，系統(tǒng)和團隊合作到位，以提高個人和整體業(yè)績。 4.???? Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans. 商業(yè)信息分析 審核業(yè)務相關數(shù)據(jù)，如市場份額、財務業(yè)績、庫存、員工敬業(yè)度和客戶滿意度;分析商業(yè)信息，積極應對不斷變化的市場狀況，確保酒店在預算指導下運營，實現(xiàn)利潤率目標;使用商業(yè)信息識別產品和服務成功的指標以及改進的機會;將商業(yè)信息整合到商業(yè)計劃中。 ?6. ???Employee and Labor Relations Verifies that all employees aretreated fairly, and with respect; builds rapport with employees by fostering anenvironment of open communication and spending time with employees on thefrontlines; makes self-available to employees (“open door policy”); verifiesthat pay and benefits are appropriate for labor market; celebrates the successof employees in a public way; works with Human Resources to maximize employeeengagement and monitor local labor environment to address issues as needed. 雇員及勞資關系 確保所有員工都受到公平和尊重的對待;與員工建立融洽的關系，營造開放的溝通環(huán)境，花時間與前線員工溝通;使員工可以自行使用(“門戶開放政策”);核實工資和福利是否適合勞動力市場;公開慶祝員工的成功;與人力資源部合作，提高員工的敬業(yè)度，監(jiān)控當?shù)氐膭趧迎h(huán)境，根據(jù)需要解決問題。 7.?? Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction;?established revenue strategy that supports the hotel’s positioning in local market;? ensures demand forecasting and sound revenue practices are in place to maximize yield;? identifies ways to grow occupancy, Rev PAR, and market share by researching and staying aware of competitor strategies;? controls labor and capital expenses.? 收益管理 與收益管理團隊合作制定有效的定價策略，平衡季節(jié)性、經(jīng)濟性、客戶細分、酒店目標和客戶滿意度;建立收益策略，支持酒店在當?shù)厥袌龅亩ㄎ?確保需求預測和合理的收入實踐到位，以提高收益;通過研究和了解競爭對手的策略，確定提高入住率、每間客房平均收益和市場份額的方法;控制勞動力和資本支出。 8.?? Owner Relations Builds strong rapport with property owners through proactive and on-going communication; ??keeps owner informed of brand initiatives and guest experiences; provides owners within-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. 老板的關系 透過積極和持續(xù)的溝通，與業(yè)主建立良好的關系;向業(yè)主通報品牌活動和客人體驗;為業(yè)主提供深入的物業(yè)業(yè)績分析，包括客人、財務和員工業(yè)務數(shù)據(jù);在業(yè)主利益和萬豪品牌利益之間進行有效平衡，并制定為雙方創(chuàng)造價值的解決方案;開發(fā)并有效地推廣改善物業(yè)服務和盈利能力的理念。 9.? ?Customerand Public Relations Management Interacts with guests and othercustomers on a frequent basis to obtain feedback about their experiences onproperty; utilizes guest/customer feedback to recognize outstanding employeeservice performance and improve service delivery; emphasizes and holdsleadership team accountable for addressing service failures or potential servicefailures, and for developing innovative ways to exceed guest expectations;establishes presence in the market by actively promoting an exemplaryproperty/brand image, involving oneself in the local community, and bydeveloping strategic alliances with local officials, businesses, and customers;anticipates needs of large groups or high profile guests in order to deliverflawless service; verifies that products, services, and events attain theappropriate publicity (“PR buzz”). 客戶及公共關系管理 經(jīng)常與客人和其他顧客互動，以獲得他們對酒店體驗的反饋;利用客人/顧客的反饋來認可優(yōu)秀的員工服務表現(xiàn)并改進服務交付;強調領導團隊對解決服務失敗或潛在的服務失敗負責，并開發(fā)創(chuàng)新的方法來超越客人的期望;通過積極推廣模范物業(yè)/品牌形象，參與當?shù)厣鐓^(qū)，并與當?shù)毓賳T，企業(yè)和客戶建立戰(zhàn)略聯(lián)盟，在市場上建立影響力;預見大型團體或高級客人的需求，以提供完美的服務;驗證產品、服務和事件是否獲得了適當?shù)男麄?“PR buzz”)。 10. ??Company/Brand Policy, Procedures, and StandardsCompliance Verifies property compliancewith legal, safety, operations, labor, and Marriott brand product and servicestandards; conducts both routine and short-notice quality assurance audits withspecific departments; holds employees accountable for performing audits on aregular basis; conducts detailed walk-throughs to ensure building, publicareas, kitchen, and grounds are well-maintained, safe, and meet or exceed guestexpectations; validates that employees are appropriately trained and performingto standard. 遵守公司/品牌政策、程序和標準 核實酒店是否符合法律、安全、運營、勞工以及萬豪品牌產品和服務標準;與特定部門進行例行和短期的質量保證審核;督促員工定期執(zhí)行審計工作;進行詳細的檢查，以確保建筑，公共區(qū)域，廚房和地面維護良好，安全，并滿足或超過客人的期望;確認員工接受了適當?shù)呐嘤柌礃藴蕡?zhí)行。

崗位職責： 1.負責酒店的全面運營管理，其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計劃；? 2.制定年度經(jīng)營目標，組織制定、修改、實施酒店年度經(jīng)營計劃；? 3.對酒店內各項業(yè)務活動進行實施，并對酒店內各項活動及相關酒店的產品進行創(chuàng)新設計與實施；4.領導建立酒店與客戶、供應商、合作伙伴、上級主管部門、政府機構、金融機構、媒體等部門間順暢的溝通渠道；? 5.負責建立酒店的高素質管理團隊。? ?任職資格：? 1.大學本科，良好的中英文讀寫能力；? 2.五至十年酒店管理工作經(jīng)驗；? 3.具有策略性、創(chuàng)造性及靈活性；? 4.有運營部門工作經(jīng)驗者將被優(yōu)先考慮。

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

工作職責： 1、負責希爾頓歡朋酒店的前期籌備及后期運營管理工作； 2、指導銷售，參與制定酒店銷售預算，擬定酒店營銷計劃； 3、對于酒店的發(fā)展和營業(yè)額的提高提出可行性操作的建議，以最大的可能提高酒店贏利； 4、具有良好溝通，協(xié)調能力及服務意識； 5、熟悉中端及以上酒店運營管理，具有戰(zhàn)略制定與實施能力，以及敏銳的市場感知及客戶開發(fā)能力； 6、建立符合歡朋的團隊，有效的傳播歡朋精神。 任職資格： 1、32-42歲，男女不限； 2、3年中端及以上酒店總經(jīng)理管理經(jīng)驗或3年以上高星級總監(jiān)管理經(jīng)驗； 3、既往酒店RevPAR≥300，攜程點評≥4.8優(yōu)先； 4、工作穩(wěn)定，業(yè)績優(yōu)良，有過國際品牌酒店經(jīng)驗者優(yōu)先； 5、可接受全國派遣。 我們提供的福利與機會： 1.?按標準薪資繳納五險一金，集團提供個人標準商業(yè)醫(yī)療保險； 2.?希爾頓歡朋（中國）總經(jīng)理培訓賦能； 3.?歡朋快樂大學的高效能、全方位培育； 4.?“一梯兩線”的多維度晉升成長機制； 5.?入職滿一年享品牌標準帶薪年假、法定節(jié)假日； 6.?豐富的“歡朋快樂日”文化體驗活動； 7.?為總經(jīng)理提供專業(yè)高效、協(xié)同支持的后端團隊； 8.?快樂的工作氛圍，美好的歡朋體驗。

工作地點：全國分配 崗位職責 一．按照麗芮酒店中國區(qū)總部的標準來全面負責酒店經(jīng)營（從籌建到運營），并承擔與業(yè)主溝通的職能，確保總部標準完整的落地執(zhí)行。 二、達成經(jīng)營指標： 1. 市場開發(fā)和客戶維護，確保酒店的平均房價，出租率等達到預期目標； 2. 根據(jù)季節(jié)性變化和酒店周邊市場環(huán)境，制定確實有效的經(jīng)營策略并執(zhí)行； 三、內部管控： 1. 嚴審查酒店各項成本費用支出，并督導酒店節(jié)能工作，確保酒店的運營成本和費用得到合理控制，達到預期的考核指標； 2. 貫徹執(zhí)行公司總部的統(tǒng)一質量標準，確保服務、衛(wèi)生質量達到預定要求； 3. 督導酒店安全工作及設備維護，保障酒店正常運營有序運轉； 任職要求： 1、15年以上酒店行業(yè)工作經(jīng)驗，3年高端品牌酒店以上酒店總經(jīng)理管理經(jīng)驗；國際聯(lián)號高星級酒店及國內知名全服務酒店優(yōu)先； 2、任職酒店全年攜程點評≥4.8優(yōu)先

【崗位職責】 1、全面負責酒店日常運營管理工作，制定并執(zhí)行酒店發(fā)展戰(zhàn)略及年度經(jīng)營計劃，確保完成各項經(jīng)營指標； 2、統(tǒng)籌酒店各部門（前廳、客房、餐飲、銷售等）的協(xié)調運作，優(yōu)化管理流程，提升服務質量和客戶滿意度； 3、監(jiān)督酒店財務預算、成本控制及收益管理，確保酒店盈利目標的實現(xiàn)； 4、負責市場開發(fā)及客戶關系維護，拓展合作渠道，提升酒店品牌影響力及市場占有率； 5、建立并完善酒店管理制度及服務標準，推動團隊建設與員工培訓，提升整體運營效率； 6、處理突發(fā)事件及客戶投訴，確保酒店運營安全與穩(wěn)定。 【崗位要求】 1、具備豐富的酒店行業(yè)管理經(jīng)驗，熟悉酒店各部門運作流程及行業(yè)發(fā)展趨勢； 2、出色的領導能力與決策能力，能夠高效協(xié)調團隊并推動目標達成； 3、具備較強的市場敏銳度及商業(yè)談判能力，擅長資源整合與品牌推廣； 4、優(yōu)秀的財務分析及成本控制能力，能夠制定并落實有效的經(jīng)營策略； 5、具備良好的溝通能力及客戶服務意識，能夠妥善處理各類突發(fā)事件； 6、對酒店行業(yè)充滿熱情，具備創(chuàng)新思維及抗壓能力，適應高強度工作環(huán)境。