1. Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.檢查倉庫地區(qū)的存貨量,擺放陳列和衛(wèi)生情況,派專人去保持衛(wèi)生清潔和整理貨品陳列。
2. Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.建立易耗品,酒精飲料的平均存放量,完成對庫房的補貨或?qū)υ黾游锲返牟少彙?3. Check stock of wines / champagnes and inform the staff to order shortages noted. Ensure wines are received, properly stored, and keep secured.檢查葡萄酒/香檳酒的庫存并及時通知員工補充存貨,確保葡萄酒正常收貨并正確和安全的被存放。
4. Review sales of previous day; resolve discrepancies with Finance. Track revenue against budget and forecast.
查看前一天的銷售和酒水的成本,解決賬目上的差異問題,對比實際銷售額與預算。
5. Meet with the Chef to review daily specials and out of stock items; update board throughout shift. Ensure that staffs are aware of such.與廚師長每天一起查看每日精選和沽清物品,每隔一個班次要更新一次,確保所有的員工都知道。
6. Periodically check with the Restaurant reservation employees/hostesses to review updates on reservation levels and arrivals. 定期和餐廳預定員/咨客一同檢查預定系統(tǒng)的更新狀況。
7. Prepare weekly short schedules in accordance with staffing guidelines and labour forecasts. Adjust schedules throughout the week to meet the business demands.根據(jù)員工的具體情況制定每周員工排班表,如有特殊情況則進行更改。
8. Ensure that Staff report to work as scheduled. Document any late or absent employees. 確保員工是按照排班表在工作,記錄下員工的遲到或是缺席。
9. Coordinate breaks for staff. 合理調(diào)節(jié)員工的休息時間。
10. Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department’s standards and delegate these tasks.根據(jù)部門的運作程序為員工分配任務和職責,如在員工當班期間出現(xiàn)加班或是換班情況需及時與當事人進行溝通。
11. Monitor the preparation of station assignments, ensuring compliance to departmental standards.檢查崗位分配的準備情況,確保與部門標準相一致。
12. Conduct line-ups with staff and review all information pertinent to the day’s business.組織員工短會并在會上重溫當天所有的相關信息。
13. Inspect grooming and attire of staff; rectify any deficiencies.
檢查員工的儀容儀表并予與更正。
14. Inspect, plan and ensure that all materials, equipment and service carts are in complete readiness for service; rectify deficiencies with respective personnel.檢查,計劃和確保所有的設備,器皿和服務車都可用,如有任何問題需及時通知相關人員進行修護。
15. Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. 持續(xù)檢查員工各方面的行為和職責,確保所有的程序運作與部門標準相一致;如有不足之處需及時改正。
16. Inspect table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel. 檢查桌面擺臺和清潔衛(wèi)生以及整潔度是否和部門標準相一致。
17. Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Direct respective personnel to rectify deficiencies.檢查餐廳的每個角落確保與部門標準相一致。