· Co-ordinate the maintenance of all recreational facilities and equipment
· 協(xié)調(diào)康樂設(shè)施和設(shè)備的所有保養(yǎng)工作。
· Coordinate the delivery of all recreational guest services
· 協(xié)調(diào)所有對客康樂服務(wù)。
· Responsible for the safety of all guest services
· 負責(zé)所有對客服務(wù)的安全 。
· Manage all staff in this department
· 管理部門內(nèi)全體員工。
· Manage the sale and promotion of departmental products and services
· 對部門的產(chǎn)品及服務(wù)的銷售工作進行管理。
· Access sales and marketing data
· 使用市場銷售數(shù)據(jù)。
· Assist with the development of new products and services
· 協(xié)助新產(chǎn)品和服務(wù)的開發(fā)工作。
· Assist with the evaluation of sales and marketing activities
· 協(xié)助對銷售和市場活動的評估。
· Anticipate economic business level fluctuations and makes action plans
· 預(yù)測業(yè)務(wù)水平并制定工作計劃。
· Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
· 遵守酒店和企業(yè)指導(dǎo)方針(如標(biāo)識指導(dǎo)方針安全指導(dǎo)方針等)。
· Deliver high quality service to guests
· 向客人提供高品質(zhì)的服務(wù)。
· Adhere to departmental cleaning and maintenance programs
· 遵守部門清潔和保養(yǎng)規(guī)定。
· Attend and input at management meetings as required
· 按要求參加管理層會議并參與討論。
Experience –
經(jīng)歷
· 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience.
· 2年相關(guān)工作經(jīng)歷,包括1年SPA運營經(jīng)驗,或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗結(jié)合的背景。