·?In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在經(jīng)理缺席時主持交接班說明會,確保員工了解酒店的活動和運營的要求。
·?Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己當(dāng)班期間盡可能解決所有的投訴,并在工作日志中記錄所有投訴以便進一步跟進的工作。
·?Supervise cash handling and banking procedures
監(jiān)督現(xiàn)金的處理和存放程序。
· Prepare daily banking and cash flow reports
編制每日存款和流動資金報告。
·?Establish and instruct staff in cash security procedures
制定并指導(dǎo)員工執(zhí)行現(xiàn)金安全制度。
·?Deal with irregular payments
處理異常的付款情況。
·?Supervise the maintenance of service equipment
監(jiān)督服務(wù)設(shè)備的維護保養(yǎng)。
· Monitor standards of guest facilities and services
監(jiān)督客用設(shè)施和服務(wù)的標準。
·?Control stock and monitor security procedures
控制存貨和監(jiān)督保安成序。
· Assist with menu and wine list creation
協(xié)助菜單和酒水單的設(shè)計工作。
·?Supervise functions
監(jiān)督各項職能。
·?Supervise outlet service
監(jiān)督餐廳的服務(wù)。
·?Works with Superior on manpower planning and management needs
和上級領(lǐng)導(dǎo)一起進行人力規(guī)劃和管理需求。
· Works with Superior in the preparation and management of the Department’s budget
和上級領(lǐng)導(dǎo)一起編制和管理部門預(yù)算。
除本職位所要求的主要工作職責(zé)外,因智選假日的運營模式,該職位員工應(yīng)履行一專多能的工作職能。