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崗位職責(zé)： 1.直接對餐飲部總監(jiān)負責(zé),協(xié)助餐飲部總監(jiān)開展工作。 2.協(xié)助負責(zé)餐飲部的經(jīng)營管理、行政管理和日常事務(wù)。確保酒店經(jīng)營管理方針在本部門的貫徹落實。 3.協(xié)助制訂并不斷完善本部門的管理制度和工作規(guī)程。檢查、督導(dǎo)各項管理制度和工作規(guī)程的實施，發(fā)現(xiàn)問題及時處理和糾正。 4.協(xié)助制定本部的各項營業(yè)計劃，帶領(lǐng)全體員工積極完成各項接待任務(wù)和營業(yè)指標(biāo)。分析和總結(jié)年度、季度和月度的經(jīng)營情況。 5.協(xié)助負責(zé)考核下屬餐廳經(jīng)理、酒水部經(jīng)理、宴會部經(jīng)理、管事部主管的業(yè)績并實施激勵和培訓(xùn)。制訂部門培訓(xùn)計劃和考核制度，有針對性地組織員工學(xué)習(xí)理論與業(yè)務(wù)知識，做好培養(yǎng)人才的工作。 6.協(xié)助餐飲總監(jiān)檢查、控制服務(wù)和出品質(zhì)量，經(jīng)常到現(xiàn)場檢查、督導(dǎo)各部位的運作，做到“關(guān)鍵的時候，出現(xiàn)在關(guān)鍵的地方，解決關(guān)鍵的問題”。積極研究新菜點，推出新食譜；不斷推出改進經(jīng)營管理的措施與對策。 7.做好開源的同時搞好節(jié)流工作，有效控制經(jīng)營成本，正確掌握毛利率，抓好成本核算。控制食品原料及物品的管理。 8.做好開源的同時搞好節(jié)流工作，有效控制經(jīng)營成本，正確掌握毛利率，抓好成本核算。控制食品原料及物品的管理。 9.定期研究各廳的銷售統(tǒng)計，通過對數(shù)據(jù)的分析，協(xié)助餐飲總監(jiān)修正和完善部門的促銷計劃與目標(biāo)。 10.檢查督導(dǎo)各部位的設(shè)備、設(shè)施的維修保養(yǎng)工作，使之經(jīng)常處于完好的狀態(tài)并得到合理的使用，加強日常管理，防止事故的發(fā)生。 11.檢查督導(dǎo)各部位的安全操作、衛(wèi)生、治安和消防的安全工作，協(xié)助餐飲總監(jiān)制定相關(guān)的安全操作程序、安全防范措施、應(yīng)急措施，確保部門安全正常運作。 12.檢查督導(dǎo)各部位做好員工檔案、內(nèi)部文件和客人資料的管理與整理工作。 13.協(xié)助餐飲總監(jiān)不斷檢查各項工作開展的進度，根據(jù)市場的變化及酒店經(jīng)營管理的最新要求，修正和完善部門的工作計劃與目標(biāo)。 崗位要求： 1.具有酒店和餐飲部部門管理理論知識。 2.懂得并熟悉餐飲成本核算。 3.熟悉各種菜系、各國菜式、酒水、煙草、各地方的風(fēng)土人情、餐飲忌諱、食品衛(wèi)生、餐飲相關(guān)的營養(yǎng)學(xué)等知識。 4.外語知識：懂英語基礎(chǔ)酒店用語，能用英語與客人進行溝通。 5.懂得顧客心理學(xué)，人力資源管理等。 6.合理組織靈活調(diào)配人力，完成各項工作指標(biāo)。

【崗位職責(zé)】 1、負責(zé)餐飲部行政管理工作,制定并實施餐飲經(jīng)營的所有計劃。 2、負責(zé)實現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)。 3、與行政總廚一起籌劃和設(shè)計菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 4、熟悉飯店管理理論、餐飲管理理論、營銷學(xué)和服務(wù)心理學(xué)。 5、協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 6、制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 7、建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴格管理。 【崗位要求】 1、大專以上文化程度；10年以上同崗位工作經(jīng)驗。 2、精通本部門的業(yè)務(wù)知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 3、熟悉 食品原材料采購、儲藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 4、具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 5、具有社會活動能力、組織領(lǐng)導(dǎo)工作能力和實際工作能力；善于調(diào)動餐飲 部各級管理人員的積極性。

1.熟練掌握點菜的技巧和獨立開菜單的能力。能有效完成酒店各項接待任務(wù)和個人績效工作指標(biāo)。 2.負責(zé)與客戶之間的聯(lián)系，外出拜訪客戶，密切與客戶的溝通，建立良好的客戶關(guān)系。 3.主動熟悉和了解酒店中餐廳對外銷售方針，貫徹執(zhí)行部門安排的工作，并能了解各類客源信息，定期向餐飲總監(jiān)匯報情況。 4.準(zhǔn)時遞交銷售計劃及執(zhí)行情況的報告，并有效的幫助酒店餐飲的日常銷售工作。 5.完成上級領(lǐng)導(dǎo)交辦的其他工作。

【崗位職責(zé)】 1.餐廳主管直接對餐廳經(jīng)理負責(zé)。協(xié)助經(jīng)理完成各項工作任務(wù)。 2.按餐廳經(jīng)理的要求，負責(zé)餐廳其中一個區(qū)域的日常服務(wù)與管理，確保餐廳的服務(wù)與管理要求得到貫徹落實。 3.檢查、督導(dǎo)餐廳各項管理制度和工作規(guī)程的實施情況，發(fā)現(xiàn)問題及時糾正和處理，并不斷提出完善餐廳的管理制度和工作規(guī)程的建議供餐廳經(jīng)理參考。 4.根據(jù)餐廳制定的工作計劃，帶領(lǐng)全體員工積極完成各項接待任務(wù)和營業(yè)指標(biāo)。協(xié)助餐廳經(jīng)理做好分析和總結(jié)餐廳年度、季度和月度的經(jīng)營情況。 5.負責(zé)考核餐廳下屬的業(yè)績并實施激勵和培訓(xùn)，制訂餐廳培訓(xùn)計劃和考核制度，有針對性地組織員工學(xué)習(xí)理論與業(yè)務(wù)知識；做好餐廳培養(yǎng)人才的工作。 6.在現(xiàn)場檢查、控制餐廳的服務(wù)和出品質(zhì)量，積極參與餐廳的服務(wù)工作，做好員工的榜樣，及時處理問題，有情況及時匯報。7.做好開源節(jié)流工作，有效控制餐廳用品的損耗，抓好物品和財產(chǎn)的管理。 7.協(xié)助餐廳經(jīng)理做好開源節(jié)流工作，有效控制餐廳用品的損耗，抓好物品和財產(chǎn)的管理。 8.積極收集國內(nèi)外最新的市場信息，了解競爭同行的促銷手法，根據(jù)市場變化，向上級提出調(diào)整促銷、服務(wù)方法與技巧的建議。 9.定期做好餐廳銷售的統(tǒng)計、分析與總結(jié)工作，為部門的經(jīng)營管理決策提供準(zhǔn)確數(shù)據(jù)。 10.協(xié)助餐廳經(jīng)理檢查、督導(dǎo)屬下做好餐廳的設(shè)備、設(shè)施的維修保養(yǎng)工作，使之經(jīng)常處于完好的狀態(tài)并得到合理的使用，加強日常管理，防止事故的發(fā)生。 11.協(xié)助餐廳經(jīng)理檢查、督導(dǎo)屬下做好餐廳的安全操作、衛(wèi)生、治安、消防和安全工作，落實相關(guān)的應(yīng)急措施，確保營業(yè)正常運轉(zhuǎn)。 【崗位要求】 1.具有管理基礎(chǔ)理論知識。 2.熟悉菜式、酒水、煙草、各地方的風(fēng)土人情、食品衛(wèi)生、餐飲忌諱等知識。 3.熟記各項操作規(guī)程并遵照執(zhí)行，熟練操作餐廳的各項設(shè)備。 4.精通的散餐、套餐、宴會操作技能。 5.懂英語基礎(chǔ)酒店用語，能用英語與客人進行溝通。 6.懂得顧客心理學(xué)。

工作內(nèi)容： 1、有本地市場3年以上餐飲銷售方面的相關(guān)工作經(jīng)驗。 2、負責(zé)不斷開發(fā)、發(fā)展新客戶。 3、拜訪老客戶，與老客戶保持密切的關(guān)系，及時掌握老客戶的新需求，增加顧客粘性。 4、掌握一定的市場、公關(guān)銷售知識和技巧，全面了解本酒店的產(chǎn)品和服務(wù)。 職位要求： 1.有較強的協(xié)調(diào)、推銷和交際能力及書面、口頭表達能力、具備談判能力、服務(wù)能力和銷售技巧。 2.有銷售部、餐飲部工作經(jīng)驗優(yōu)先。 3.全力以赴實現(xiàn)既定的銷售目標(biāo)。 4.服從領(lǐng)導(dǎo)安排，遵守酒店規(guī)章制度。

1.使用明星服務(wù)標(biāo)準(zhǔn)，為客人提供五星級的殷勤好客餐飲服務(wù)，限度的令客人滿意； 2.形象良好。

1. 應(yīng)屆畢業(yè)生 2. 熱愛酒店行業(yè)，有良好的服務(wù)意識，態(tài)度積極端正； 3. 月休8天，包吃住

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

【崗位職責(zé)】 - 負責(zé)餐飲部行政管理工作,制定并實施餐飲經(jīng)營的所有計劃。 - 負責(zé)實現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)。 - 與行政總廚一起籌劃和設(shè)計菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 ?- 熟悉飯店管理理論、餐飲管理理論、營銷學(xué)和服務(wù)心理學(xué)。 - 協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 -?制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 -?建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴格管理。 【崗位要求】 - 酒店管理或相關(guān)專業(yè)大專以上學(xué)歷； - 工作經(jīng)驗及年限：至少2年以上餐飲部負責(zé)人工作經(jīng)驗； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財務(wù)管理及談判技巧等方面的培訓(xùn)能力； -?精通本部門的業(yè)務(wù)知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 -?熟悉 食品原材料采購、儲藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 -?具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 -?具有社會活動能力、組織領(lǐng)導(dǎo)工作能力和實際工作能力；善于調(diào)動餐飲 部各級管理人員的積極性。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards