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Support DOSM in achieving overall business objective and formulation of strategies in ensuring business attainment.?? 協(xié)助市場總監(jiān)達成整體銷售目標(biāo)及制定戰(zhàn)略，以確保實現(xiàn)業(yè)務(wù)；? Manage sales team and oversee daily sales operation.? 管理銷售團隊及日常銷售運營；? Review sales production and implement sales action plan to achieve the budget goals.? 審查銷售業(yè)績和執(zhí)行銷售行動計劃以實現(xiàn)預(yù)算目標(biāo)；? Participate in forecast and revenue meetings for yield optimization.?? 參與預(yù)測和產(chǎn)量優(yōu)化的收益會議；? Maximize sales in all hotel revenue areas.? 最大化酒店銷售利潤。

崗位職責(zé) 1. 負責(zé)制定和執(zhí)行酒店宴會銷售策略，以實現(xiàn)銷售目標(biāo) 2. 管理銷售團隊，確保團隊成員的工作表現(xiàn)和銷售技巧 3. 與客戶建立和維護良好的關(guān)系，提供優(yōu)質(zhì)的服務(wù)和解決方案 4.協(xié)助酒店新產(chǎn)品及服務(wù)的開發(fā)和推廣 5.做計劃或做決定時，要考慮外界經(jīng)濟情況 6.與客戶談判，確保滿足客人的需要，同時又能夠?qū)崿F(xiàn)酒店的利潤。 7.對酒店產(chǎn)品及服務(wù)要有高度了解，以便更好地向客人推銷酒店的服務(wù)及設(shè)施。 8.根據(jù)酒店的目標(biāo)和方向，制訂合適的行政及溝通規(guī)定及程序。 9.拜訪有潛力的客戶，發(fā)展并保持與客戶合作的關(guān)系。 崗位要求 1.大專以上學(xué)歷 2.對酒店及相應(yīng)施設(shè)具有專業(yè)知識 3.具有公司，旅游中介公司及宴會銷售知識 4.對本地市場及國際市場有基本的了解 5.5年以上同崗位工作經(jīng)驗； 6.有客戶資源優(yōu)先。

崗位職責(zé): 1.負責(zé)公司旗下酒店抖音平臺的內(nèi)容策劃與運營，提升賬號影響力和粉絲互動。 2.監(jiān)控數(shù)據(jù)分析，優(yōu)化內(nèi)容發(fā)布策略，提高內(nèi)容曝光率和用戶參與度并為旗下酒店引流創(chuàng)收。 3.與團隊協(xié)作，共同制定和執(zhí)行抖音營銷計劃。 任職要求: 1、具備出色的內(nèi)容創(chuàng)意能力和文案撰寫技巧，能夠吸引和留住用戶。 2、熟悉抖音平臺特性，能夠高效利用平臺功能提升內(nèi)容表現(xiàn)。 3、具有良好的團隊合作精神，能夠在快節(jié)奏環(huán)境中保持高效率。 4、單休。

此崗位為代招職位（工作地點：杭州西湖區(qū)山和壹文化館） 崗位職責(zé) 1、全面的食品/酒水/服務(wù)技能，關(guān)注客人反饋以確保客人滿意度。 2、遵守公司的政策程序和品牌標(biāo)準(zhǔn)，控制和確保指定區(qū)域正常運 3、提供優(yōu)質(zhì)服務(wù)，與相關(guān)部門做好溝通確保運營和服務(wù)流程的有效運行，與廚師做好溝通，做好菜單計劃/員工培訓(xùn)/菜品推介。 4、了解必要的食品衛(wèi)生標(biāo)準(zhǔn)，確保器皿及用具的正常使用和清潔，以便延長使用壽命，做好盤點/成本控制/破損管理和倉庫管理。 5、更新每日報表并提交，為自己和團隊設(shè)定認可部門目標(biāo)，做好損益管理。 6、良好的儀容儀表和時間觀念，遵守公司紀律和要求。 崗位要求 1、餐廳管理/主管同崗位經(jīng)驗2年以上，有會所運營/特色餐廳相關(guān)經(jīng)驗優(yōu)先。 2、形象氣質(zhì)佳，工作積極主動、責(zé)任心強，具備良好的溝通能力、熟練的對客服務(wù)技能，一定抗壓能力和目標(biāo)達成能力。 3、熟悉食品衛(wèi)生標(biāo)準(zhǔn)、消防安全要求，了解客戶需求并具備一定的應(yīng)對突發(fā)事件的問題處理能力。

我們需要的是—— 1、全面負責(zé)公司培訓(xùn)業(yè)務(wù)，包括定制培訓(xùn)業(yè)務(wù)的整體跟進，以及各培訓(xùn)學(xué)院的日常運營管理，對業(yè)績指標(biāo)和人員管理負責(zé)。 2、重點完成培訓(xùn)項目前期的咨詢，監(jiān)督培訓(xùn)項目全流程，制定項目計劃表，把控關(guān)鍵節(jié)點（如開班儀式、實操演練、結(jié)業(yè)答辯），確保項目按時交付。 3、主導(dǎo)管家培訓(xùn)課程體系設(shè)計，結(jié)合民宿行業(yè)趨勢與客戶需求，定期更新課程內(nèi)容。 4、組建并管理講師團隊，制定教師選拔、培訓(xùn)與考核機制，確保教學(xué)質(zhì)量；協(xié)調(diào)內(nèi)部專家與外部行業(yè)大咖資源。 5、制定培訓(xùn)預(yù)算，監(jiān)控成本支出，定期分析項目投入產(chǎn)出比，優(yōu)化資源配置。 6、制定培訓(xùn)業(yè)務(wù)品牌定位與傳播策略，結(jié)合木亞文旅“民宿管家培訓(xùn)標(biāo)桿”的品牌形象，設(shè)計宣傳點。 7、開拓線上線下宣傳渠道（如文旅行業(yè)展會、民宿業(yè)主社群、短視頻平臺），與政府、行業(yè)協(xié)會、媒體等建立合作關(guān)系，提升品牌曝光度。 8、策劃品牌宣傳活動（如行業(yè)論壇、公開課、學(xué)員成果展），制作宣傳物料（課程手冊、案例視頻、學(xué)員故事），輸出高質(zhì)量內(nèi)容吸引潛在客戶。 9、監(jiān)測品牌宣發(fā)數(shù)據(jù)（如流量、轉(zhuǎn)化率、口碑評價），分析市場反饋，優(yōu)化宣傳策略與投入方向。 10、客戶關(guān)系維護與拓展。 我們希望你是—— 1、本科以上學(xué)歷以上，旅游管理、市場營銷、教育學(xué)等相關(guān)專業(yè)優(yōu)先。 2、熟悉民宿行業(yè)，有各地民宿資源者優(yōu)先。 3、熟悉培訓(xùn)業(yè)務(wù)及流程，至少3年以上民宿或酒店培訓(xùn)、職業(yè)技能培訓(xùn)學(xué)校管理經(jīng)驗。 4、熟悉民宿行業(yè)、有過職業(yè)技能培訓(xùn)學(xué)校、民宿協(xié)會管理經(jīng)驗優(yōu)先考慮。

SUMMARY 崗位概述? ? Plan, organize, control and direct the work of employees in the Hotel’s Western Restaurant while ensuring guest satisfaction. Priority to whom is knowledgeable or with experience on mixology.??? 做好計劃工作，組織，監(jiān)管和指導(dǎo)酒店全日餐廳的員工，確保顧客的滿意，具調(diào)酒師經(jīng)驗或背景者優(yōu)先。? ? ESSENTIAL FUNCTIONS核心職責(zé)? ?? Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Western Restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.?? 挑選，培訓(xùn)，評估，指導(dǎo)，鼓勵，教誨和訓(xùn)練酒店西餐廳的所有員工，確保建立符合餐廳長遠營運戰(zhàn)略計劃的文化及核心標(biāo)準(zhǔn)。負責(zé)餐廳日常的營運及發(fā)展計劃。? The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.?? 在營運過程中，具備卓越的實際操作能力，保持良好的公眾關(guān)系，處理各類投訴，滿足顧客，委托人，公司聯(lián)系人的一些特殊請求。? Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.? 確保所有食品，原料及加工工藝的品質(zhì)，在優(yōu)雅的環(huán)境中向顧客提供專業(yè)的酒水知識，為顧客提供一個與眾不同的用餐經(jīng)歷。? Take in charge of corresponding outlet during the absence of F&B Manager.? 當(dāng)餐飲部經(jīng)理因任何原因缺勤時，全權(quán)負責(zé)所屬部門的營運。? Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.? 通過有效的行程安排，預(yù)算單，采購決定，庫存清單管理及現(xiàn)金管理，控制勞動力和營運花銷。? Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards.?? 準(zhǔn)備和供應(yīng)菜單上的精選葡萄酒、烈酒和混合飲料，同時確保按照既定食譜和四季酒店的既定標(biāo)準(zhǔn)進行正確的倒酒、混合和調(diào)配。?? Confirm guest orders including any special needs or requests from the food server using the hotel’s point-of-sales system; check completed orders with the guest’s original order; anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.?? 使用酒店的銷售點系統(tǒng)確認客人的訂單，包括餐飲服務(wù)員提出的任何特殊需求或要求；將已完成的訂單與客人的原始訂單進行核對；預(yù)測客人的需求，確定滿意度，提出建議，并對客人的關(guān)切和要求做出緊急和適當(dāng)?shù)幕貞?yīng)。?? Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, Armagnacs, eau de vies, cognacs and specialty drinks.??? 提供有關(guān)葡萄酒、烈酒和混合飲料的知識，包括產(chǎn)地、口味和調(diào)制方法；保持對酒類、葡萄酒、甜菜、波特酒、雅馬邑酒、白蘭地和特色飲料的了解。??? Maintain an accurate inventory count, process log entries for voids and spillage, cut and prepare fruits and other beverage garnishments.?? 保持準(zhǔn)確的庫存清點，處理空隙和溢出的日志條目，切割和準(zhǔn)備水果及其他飲料裝飾品。?? The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.??? 在營運過程中，具備卓越的實際操作能力，保持良好的公眾關(guān)系，處理各類投訴，滿足顧客，委托人，公司聯(lián)系人的一些特殊請求。?? Be responsible for all bar job, bar area hygiene, beverage inventory, beverage service.?? 負責(zé)所有的酒吧工作，酒吧區(qū)域衛(wèi)生，飲料庫存，飲料服務(wù)。? Attend regular operational meetings to ensure effective coordination and cooperation between departments.? 參加日常營運會議，確保與各部門保持良好的合作關(guān)系。? Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.? 做好部門內(nèi)所有設(shè)施和設(shè)備的維護工作，如需要，對于設(shè)備的改進提出建設(shè)性建議。? Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.?? 遵守四季員工手冊工作行為規(guī)范中的第一部分和第二部分。? Work harmoniously and professionally with co-workers and supervisors.? 與員工和主管保持專業(yè)，和諧的工作關(guān)系。? Assist with the service of food and beverages to guests.?? 協(xié)助向顧客提供餐飲服務(wù)。? Assist in making dining reservations and seating of guests.? 協(xié)助顧客用餐預(yù)定及領(lǐng)位工作。? Assist with the cleaning of operational areas.? 協(xié)助清潔營運區(qū)域。? ? ? OTHER其他? ? All information should be confidential.? 所有信息須保密。? Keep good communication with all departments to ensure good coordination with them.?? 與各部門保持良好的溝通,確保與其他部門處于良好合作狀況? Perform any other tasks assigned by direct manager? 完成直屬經(jīng)理安排的其他工作? ? KNOWLEDGE AND SKILLS任職要求：? ? Education 教育水平：? College degree or equivalence and above? 大專或同等學(xué)歷以上。? ? Experience 工作經(jīng)驗：? Minimum 5 years’ experience in related position with Four Seasons or other organization?? 至少5年于四季酒店或國際五星級酒店同等職位工作經(jīng)驗。? ? Skills and Abilities 技能及能力：? Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working.?? 冷靜耐心，具備服務(wù)熱情。有強烈的事業(yè)心與責(zé)任心，具備團隊精神，秉公辦事。? Requires a working knowledge of the Food & Beverage aspect of Four Seasons services, policies or operations and general knowledge of the hotel. Working knowledge is generally learned on-the-job.?? 對四季酒店的餐飲服務(wù)、政策或操作有一定的了解，并對酒店有一定的了解。工作知識一般是在工作中學(xué)習(xí)的。? Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software.?? 有操作計算機設(shè)備的知識或能力，包括文字處理和電子表格軟件。? Good knowledge of Word, Excel and PowerPoint?? 熟知電腦操作及辦公軟件應(yīng)用。?? Logic, eye for details, approachable and willing to help?? 邏輯性強、注重細節(jié)、平易近人及樂于幫助他人。? Has a working knowledge of Four Seasons cultural and core standards, policies, and standard operating procedures? 具備四季文化和核心標(biāo)準(zhǔn)、政策以及標(biāo)準(zhǔn)操作程序的工作知識? Has strong leadership and interpersonal skills, is able to prioritize and adapt to the changing needs of the operation? 具有較強的領(lǐng)導(dǎo)能力和人際交往能力，能夠優(yōu)先考慮并適應(yīng)不斷變化的業(yè)務(wù)需求? Has proven ability to manage multiple priorities with lean resources while delivering high-quality results? 具備管理多個優(yōu)先事項的能力，同時提供高質(zhì)量的結(jié)果? Has the ability to operate computer equipment and other food & beverage systems? 具備電腦設(shè)備及其他餐飲系統(tǒng)的操作能力? Is proactive, hands on and able to operate autonomously? 主動、親力親為并能自主操作? Requires reading, writing and oral proficiency in the English and Chinese language? 具備英語和中文的閱讀、寫作和口語能力? Has a positive attitude with a generous and uplifting team approach? 具有積極的態(tài)度和慷慨、令人振奮的團隊精神? Has the ability to anticipate and prioritize the needs of the guest proactively? 能夠主動預(yù)測并優(yōu)先考慮客人的需求? Is energetic and has a professional approach to his/her craft? 精力充沛，對自己的工作有專業(yè)的態(tài)度? Flexible with his/her schedule with the ability to work all shifts, weekends and holidays? 能夠適應(yīng)工作時間靈活，能在周末和節(jié)假日輪班工作? Join us and Enjoy… ? An opportunity to build a life-long career with global potential and a real sense of pride in work well done ? Best-in-industry training ? Complimentary stays at Four Seasons properties (based on availability) with discounted meals ? Incentive bonus/ competitive salaries ? Employee service awards ? Annual employee party/ social and sporting events Learn more about what it is like to work at Four Seasons – Visit us: Official Website: http://jobs.fourseasons.com/ LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts Very East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

任職要求： 1、   男女不限， 年齡 45 歲以下 ， 大學(xué)?？茖W(xué)歷，男性身高 175cm 以上，女性身高 165cm 以上，二年以上酒店銷售工作經(jīng)驗。 2、   英語聽說讀寫熟練， CET-4 或以上。 3、 行為舉止端正大方，儀容儀表符合酒店行業(yè)要求。有良好的溝通技巧。 4、 酒店管理、市場營銷專業(yè)或相關(guān)專業(yè)畢業(yè)優(yōu)先錄用。

任職要求： 1、?男女不限，年齡45歲以下，高中以上學(xué)歷或同等學(xué)歷，三年以上餐廳服務(wù)工作經(jīng)歷，一年以上管理崗位經(jīng)驗。 2、?儀表端莊，氣質(zhì)佳。能用一門外語進行對客服務(wù)。 3、?有較高的處理餐廳突發(fā)事件的應(yīng)變能力及對客溝通能力；有一定的組織和管理能力，具有熟練的餐飲服務(wù)技能。 4、?有一定的營銷技巧。熱愛本職工作，工作勤懇，認真負責(zé)，有較強的事業(yè)心和責(zé)任感。

崗位職責(zé)/職位描述 為客人和員工高效率的提供食物，做到物美價廉，要按照標(biāo)準(zhǔn)食譜制作并且要符 合食品衛(wèi)生 在廚房運作方面支持廚師長工作，保證提供高效率的服務(wù)。 計劃和準(zhǔn)備執(zhí)行高質(zhì)量的食品和擺設(shè)在指定的餐廳。 根據(jù)標(biāo)準(zhǔn)食譜卡、為客人及員工準(zhǔn)備和制作食品。 熟悉該部所有區(qū)域的清潔、消毒操作標(biāo)準(zhǔn)，做好日常的督導(dǎo)和檢查。 時刻理解、實踐和促進團隊的工作方法，達到使命和目標(biāo)和部門的總體標(biāo)準(zhǔn)。 協(xié)助食材采購和成本控制。 參加應(yīng)季或者節(jié)日菜單的開發(fā)，分析了解員工的喜好，協(xié)助廚師長高頻率地更換運營菜單。 崗位要求: 初中或以上學(xué)歷，或者需要同等相關(guān)廚房經(jīng)驗。 至少2年于四季酒店或國際五星級酒店同等職位工作經(jīng)驗。

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. 我們的員工是四季酒店的動力源泉。我們是由一群渴求進步、追求卓越、并推己及人（以希望被對待的方式對待他人）的個體組成的集體。遍布全球的團隊成員，秉持真誠待客的奢華理念，致力于為賓客、住戶和合作伙伴創(chuàng)造非凡體驗。我們深知，要讓員工提供這些卓越的賓客體驗，關(guān)鍵在于為他們打造世界級的員工體驗和企業(yè)文化。 About Four Seasons Hotel Hangzhou At West Lake? Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.? 關(guān)于杭州西子湖四季酒店 寶塔式亭閣掩映于精美的園林池塘之間。憑借個性化的服務(wù)，四季酒店為您呈現(xiàn)中國永恒之美的無與倫比的體驗。 四季酒店及度假村是世界領(lǐng)先的奢華酒店管理集團。作為集團的重要成員，杭州西子湖四季酒店在2016至2022年連續(xù)榮膺《福布斯旅游指南》五星級酒店殊榮。 古語有云：“上有天堂，下有蘇杭”。酒店坐落在傳奇西湖之畔，是一方靜謐幽居，交織著池塘、環(huán)繞如畫中式庭院的回廊、依依垂柳和薄霧籠罩的潟湖。晨起可眺望層巒疊嶂、掩映于蒼翠間的古剎名寺，或是那令文人墨客、探險家與帝王將相數(shù)百年來為之傾倒的瀲滟湖光。您可在酒店大堂吧享用一杯龍井茶開啟新的一天，隨后騎上自行車探索杭城；歸來后，可在充滿中式風(fēng)情的Spa水療中心享受舒緩護理，再于金沙廳的私密包間享用晚餐。 About the role 關(guān)于招聘職位: Manageall Visual assets, maintain brand consistency throughout all marketing projects 負責(zé)管理所有視覺藝術(shù)資產(chǎn), 確保所有市場營銷項目中視覺展示符合品牌要求并保持品牌風(fēng)格一致性 Conceptualize ideas and execute concepts for marketingcampaign visual production 構(gòu)思及執(zhí)行市場營銷活動視覺畫面 Design original collateral pieces, including printartwork, illustrations and infographics and streamline the entire process fromrequest, approval to deliver in order to ensure accuracy, time line as well asquality of each piece of design artwork. 負責(zé)設(shè)計酒店原創(chuàng)視覺內(nèi)容，包括印刷品，使用指南、信息導(dǎo)引等。管理設(shè)計、審及制作流程，確保視覺內(nèi)容出品上信息的準(zhǔn)確性，出品時間節(jié)點，以及品質(zhì)符合品牌要求。 Produce visual content for all e-commerce and social marketing platforms – proprietary and third party, including WeChat posts layout and other owned media (Instagram, TikTok, Little Redbook is required) and Dianping and OTA visual refinement 負責(zé)設(shè)計所有線上平臺的視覺內(nèi)容，包括酒店自營平臺以及第三方平臺,包括微信推文排版，以及其他有需要的酒店自營平臺（例如Instagram, 抖音、小紅書等），大眾點評及線上預(yù)訂平臺的頁面美化。 Supervise and ensure execution of photography and videography of hotel activities, liaise with photographer and videographer to style photoshoots or video-shoots and oversee all details related to production of content, including editing to ensure brand standard 監(jiān)督并執(zhí)行酒店推廣及活動照片及視頻拍攝項目。與攝影或攝像師保持密切溝通，為拍攝工作場景設(shè)計造型或畫面節(jié)奏提供建議，并協(xié)調(diào)執(zhí)行及監(jiān)督后期制作，確保視覺出品酒店品牌標(biāo)準(zhǔn) Stay up-to-date with industry developments and tools 了解市場上最新的行業(yè)動態(tài)及工具 Liaise with marketing and relevant departments and production vendors to ensure deadlines are met 與包括市場部的相關(guān)部門以及相關(guān)供應(yīng)印刷制作商溝通以確保工作在規(guī)定期限內(nèi)完成 Maintains active communication with and builds team work with other marketing departments i.e. events management, communications, revenue and reservations, so as to achieve commitment to the overall sales objective of the hotel. 建立并保持團隊與其他營銷部門之間積極溝通，即活動管理、溝通、收益及預(yù)訂，從而達到酒店整體銷售目標(biāo) Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results. 合作并信任同事、上級、團隊及其他部門同事并帶來積極結(jié)果 Assist with Sales & Marketing ad hoc visual projects as assigned by Director of Marketing and Hotel’s Management. 協(xié)助市場總監(jiān)及酒店管理層布置的銷售及市場推廣等相關(guān)工作 Cooperate with the relevant departments to ensure the promotion material is displayed properly and on time. 與相關(guān)部門同事協(xié)調(diào)合作，確保酒店宣傳資訊及時上傳并展示。 What you bring 你需要具備的能力: Education教育水平： BSc degree in Design, Visual Arts or relevant field. 本科學(xué)歷要求，設(shè)計/視覺藝術(shù)或其他相關(guān)專業(yè)優(yōu)先。? ? Experience工作經(jīng)驗： ?? Proven work experience as a Senior Designer, GraphicDesigner in luxury hotel sector or similar role. 奢華酒店品牌擔(dān)任資深設(shè)計師/美工或相關(guān)職位的經(jīng)歷。 ?? Strong portfolio of completed design projects showingthe breadth of design capabilities. 經(jīng)手完成的設(shè)計項目作品集需展示其廣泛的設(shè)計類才能。 Skillsand Abilities 技能及能力： ?? Proficient in design software (e.g., Adobe Suite) 精通設(shè)計類軟件，如Adobe Suite ?? Strong aesthetic skills with the ability to combinevarious colors, fonts and layouts. attention to visual details 良好的審美技巧，以及整合多種色彩、字體、排版的技巧,對視覺細節(jié)的注重 ?? Ability to meet deadlines and collaborate with a team 與團隊協(xié)作，以及在規(guī)定期限前完成工作的能力 ?? Has proven ability to manage multiple priorities withlean resources while delivering high-quality results 具備管理多個優(yōu)先事項的能力，同時提供高質(zhì)量的結(jié)果 ?? Good organization skill, communication andunderstanding skill, professional and sense of team work. 有較好的組織協(xié)調(diào)能力、語言表達能力及理解能力。有敬業(yè)精神及團隊意識。 ?? Chinese native with strong knowledge of e-commerce andsocial media visual landscape in China 精通中文，并通曉國內(nèi)線上商業(yè)及社交平臺模式 ?? Has the ability to anticipate and prioritize the needsof the guest proactively 能夠主動預(yù)測并優(yōu)先考慮客人的需求 ?? Is energetic and has a professional approach tohis/her craft 精力充沛，對自己的工作有專業(yè)的態(tài)度 ?? Flexible with his/her schedule with the ability towork all shifts, weekends and holidays 能夠適應(yīng)工作時間靈活，能在周末和節(jié)假日輪班工作 What we offer 我們可以提供:? Competitive Salary, wages and benefits?? 極具競爭力的薪資、工資與福利 Excellent Training and Development opportunities? 卓越的培訓(xùn)與發(fā)展機會 Complimentary Accommodation at other Four Seasons Hotels and Resort? 免費入住全球其他四季酒店及度假村 Complimentary Dry Cleaning for Employee Uniforms? 免費清洗員工制服 Complimentary Employee Meals? 免費員工餐 Employee service awards? 員工服務(wù)獎項 Employee activities? 員工活動 Schedule & Hours:? This is a full-time position? 該職位為全職崗位。 The working hours will primarily be early mornings and days 工作時間主要為白班。

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About Four Seasons Hotel Hangzhou At West Lake? ? Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.? About the role: Supervises a given shift at the Guest Services. Directs staff that performs the following duties and will also perform these duties on own: Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.?This role is part of the Front Office and Guest Services department, reporting into the Front Desk Manager.? What you bring: -Ensure all chauffeur services and boat experiences are well-arranged, driver and boatman is well- groomed. -Support managers to make sure all team members know what activities are available in the city (theatres, sports, concerts, shows, special exhibits, and sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. -Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. -Works harmoniously and professionally with co-workers and supervisors. -Works closely with Front Desk, Reservations, and Security (ground and underground parking space) to assure smooth handling of guest arrivals and departures. -Utilizes a variety of software programs (Key, Opera, and Golden) to accurately input special arrangements the guest has made and to assure proper billing. -Ensures employees have a complete understanding of Rules and Regulations, and that behavior complies. What we offer:? Competitive Salary, wages and benefits?? Excellent Training and Development opportunities? Complimentary Accommodation at other Four Seasons Hotels and Resort? Complimentary Dry Cleaning for Employee Uniforms? Complimentary Employee Meals? Employee service awards? Employee activities? Schedule & Hours:? This is a full-time position? The working hours will primarily be early mornings and days, during weekdays and weekends.

崗位職責(zé)： 1.掌握所負責(zé)樓層的住客狀況，提供對客服務(wù)。 2.管理好樓層定額物品，嚴格控制客用品消耗，做好廢品回收。 3.負責(zé)對結(jié)帳房間的查房工作。 4.負責(zé)查收賓客洗衣、酒水的送回和補充工作。 5.負責(zé)樓層公共區(qū)域衛(wèi)生的清潔工作和部分房間的清潔工作。 6.負責(zé)杯具的清潔與消毒工作。 7.負責(zé)臟布草的收集、更換與新布草的折疊、擺放工作。 8.完成易耗品的每期盤點工作。 9.日常工作：做房間衛(wèi)生，每日保底12間，超出按件提成。 崗位要求： 1.初中以上學(xué)歷，年齡在20-45歲。 2.有客房工作經(jīng)驗著優(yōu)先。 3.身體健康，相貌端正，能適應(yīng)高強度工作。

工作職責(zé) 1:拍攝剪輯視頻:酒店日常、菜品——抖音.小紅書等平臺宣傳 2:拍攝照片:菜品圖片，會后期修圖（美工） 3:維護酒店線上簡單運營——美團、大眾點評；美團外賣、餓了么外賣，等各大平臺。 任職要求 大專及以上學(xué)歷（會攝影、攝像）

崗位職責(zé)： 1、疏導(dǎo)過往車輛，保障大堂門前過往車輛行人的安全，使門前暢通無阻。 2、服務(wù)周到熱情，見賓客主動問好，對乘車賓客要協(xié)助迎賓員照料賓客下車。 3、保證酒店和賓客的生命財產(chǎn)安全。 4、保持好與大門崗及停車場崗位的聯(lián)系使車輛有序出入停放。 5、加強巡邏，發(fā)現(xiàn)可疑情況，視情況處理或及時向上級報告。 6、一般性糾紛和事故立即按程序處理，并及時請示匯報。 7、一旦酒店發(fā)生火災(zāi)應(yīng)立即報警，按火災(zāi)處理程序向有關(guān)人員進行報告。 崗位要求： 1、高中（或中?；蚵毟撸┘耙陨蠈W(xué)歷，退伍軍人優(yōu)先。 2、處理事情迅速，果斷、準(zhǔn)確。 3、具有較好的協(xié)調(diào)能力，懂得一定安全保衛(wèi)知識。

The Four Seasons Hotel Hangzhou at West Lake is looking for  Front Office GRO who share a passion for excellence and who infuse enthusiasm into everything they do. The Front Office Supervisor supervises a given shift at the Front Desk. Directs staff that performs the following duties and will also perform these duties on own:  welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill.  Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.    Join our team We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. ESSENTIAL FUNCTIONS ·       Checks in guest in an efficient and friendly manner, using guest name whenever possible. ·       Assures that guest is assigned type of room requested and the correct rate is charged. ·       Arranges for luggage to be delivered to guest room.  Issues correct keys to the guest.  ·       Checks out guest at end of stay.   ·       Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. ·       Settles bill accurately through credit card or cash transaction.  ·       Maintains a balanced bank assigned by the hotel.  Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.  ·       Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.  ·       Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.  ·       Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.  ·       Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.  ·       Utilizes a variety of computer systems to check guests in and out, run daily reports and select, block rooms for arriving guests, accurately input special arrangements the guest has made and to assure proper billing.  ·       Stores and retrieves guest luggage and packages.  ·       Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.   ·       Works harmoniously and professionally with co-workers and supervisors.  ·       Accepts reservations, changes and cancellations in the absence of Reservations Department Staff.   ·       Can answer guest calls and direct them appropriately in the absence of a Communications Operator.    NON-ESSENTIAL FUNCTIONS  ·       Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell Staff, Boutique, and lobby coverage. ·       Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.    OTHER ·       To perform other tasks or responsibilities assigned by managers. Preferred Qualifications and Skills o   Diploma or above education background. o   Internship experience within the Front Office at similar luxury hotel is a plus. o   Excellent reading, writing & oral proficiency in both English and Mandarin language. o   Mandarin speaking is a must and work authorization in China is required. Join us and Enjoy… o   An opportunity to build a life-long career with global potential and a real sense of pride in work well done o   Best-in-industry training o   Complimentary stays at Four Seasons properties (based on availability) with discounted meals o   Incentive bonus/competitive salaries o   Employee service awards o   Annual employee party/social and sporting events

兼職崗位： 22元/小時：中/西餐廳服務(wù)員、康樂接待、行李員 25元/小時：酒吧接待 28元/小時：高級中/西餐廳服務(wù)員 30元/小時：調(diào)酒師、工程技工 35元/小時：高級廚師 40元/小時：工程裝飾工 50元/小時：美工 要求：以上兼職崗位需持有健康證 福利：包吃、購買商業(yè)保險、等級加薪、靈活結(jié)薪-日結(jié)

崗位職責(zé) 1、遵守操作規(guī)程及酒店規(guī)章制度。 2、按計劃檢修客房，檢修公共區(qū)域，根據(jù)客房損壞情況排出先后次序。 3、完成綜合性臨時任務(wù)，如檢查VIP房、監(jiān)督客房、餐廳、大堂等外包大修工作。 4、完成賓客提出的小修工作。 5、完成維修領(lǐng)班安排的其它工作。 6、提供客房設(shè)施現(xiàn)狀、公共區(qū)域現(xiàn)狀，提出補救意見。 崗位要求 1、高中以上文化程度；3年以上同崗位工作經(jīng)驗。 2、以電工優(yōu)先，對鉗工、管工、空調(diào)、木工、油工專業(yè)知識有一定的了解，具備一專多能，動手能力強。 3、五官端正。 4、身體健康，精力充沛。

我們需要的是——— 1.根據(jù)公司的方向，制定新媒體運營計劃，包含微信公眾號、微博、小紅書等新媒體平臺； 2.負責(zé)官方微信、微博、小紅書等新媒體的日常運營，包括：內(nèi)容策劃、資源整合、專題策劃、粉絲運營和數(shù)據(jù)分析，從而擴大品牌影響力； 3.能根據(jù)不同的需求，能獨立完成采編并撰寫相應(yīng)的推廣文案以及各個渠道推文發(fā)送； 4.日?；顒拥挠涗浥c資料整理。 5.日常視頻拍攝，剪輯，輔助直播工作。 我們希望你是——— 1.?新聞學(xué)、廣告學(xué)、品牌策劃和相關(guān)專業(yè)者優(yōu)先； 2.一年以上新媒體、互聯(lián)網(wǎng)、傳媒等方面的工作經(jīng)驗，有自己運營的微博、微信公眾號者優(yōu)先考慮；特別優(yōu)秀的可接受應(yīng)屆生； 3.能運用ps等平面軟件，完成推文的排版者優(yōu)先考慮； 4.善于溝通，具備較強的執(zhí)行力和協(xié)作能力，具有良好的團隊精神。

【崗位職責(zé)】 1、負責(zé)制定并執(zhí)行酒店銷售策略，完成公司下達的銷售目標(biāo)； 2、開拓和維護客戶資源，包括旅行社、企業(yè)客戶、OTA平臺等，建立長期穩(wěn)定的合作關(guān)系； 3、分析市場動態(tài)和競爭對手情況，及時調(diào)整銷售策略，提升酒店市場占有率； 4、策劃并組織實施各類促銷活動、會議及宴會銷售方案，提高酒店營收； 5、協(xié)調(diào)酒店各部門資源，確保銷售政策的順利實施及客戶需求的及時響應(yīng)； 6、定期提交銷售報告及市場分析，為管理層提供決策支持； 7、負責(zé)銷售團隊的日常管理與培訓(xùn)，提升團隊整體業(yè)務(wù)能力。 【崗位要求】 1、具備較強的市場開拓能力和客戶管理經(jīng)驗，熟悉酒店銷售業(yè)務(wù)流程； 2、優(yōu)秀的溝通談判技巧及客戶服務(wù)意識，能夠獨立處理客戶關(guān)系； 3、具備數(shù)據(jù)分析能力，能夠根據(jù)市場反饋調(diào)整銷售策略； 4、抗壓能力強，適應(yīng)快節(jié)奏工作環(huán)境，能夠高效完成銷售任務(wù)； 5、有團隊管理經(jīng)驗者優(yōu)先，具備良好的領(lǐng)導(dǎo)力和團隊協(xié)作精神； 6、對酒店行業(yè)有熱情，愿意長期在銷售領(lǐng)域發(fā)展。

【崗位職責(zé)】 1、負責(zé)咖啡及其他飲品的制作，確保出品質(zhì)量符合酒店標(biāo)準(zhǔn); 2、熟練掌握各類咖啡設(shè)備的使用及日常維護； 3、根據(jù)客人需求推薦合適的咖啡及飲品，并提供專業(yè)的服務(wù); 4、保持咖啡制作區(qū)域的整潔衛(wèi)生，符合食品安全標(biāo)準(zhǔn); 5、協(xié)助管理咖啡原料庫存，及時補充所需物料; 6、參與酒店餐飲活動的咖啡服務(wù)支持工作; 7、完成上級安排的其他相關(guān)工作。 【崗位要求】 ? 雙休8小時工作制 1、熱愛咖啡行業(yè)，對咖啡制作有濃厚興趣； 2、具備基礎(chǔ)的咖啡制作技能，有咖啡師資格證優(yōu)先； 3、良好的服務(wù)意識及溝通能力，能夠與客人有效互動，工作細致認真，具備團隊合作精神； 4、能夠適應(yīng)早晚班班次； 6、身體健康，符合餐飲行業(yè)從業(yè)要求；

主要工作職責(zé)： 1、按標(biāo)準(zhǔn)操作流程清掃整理客房和樓層公共區(qū)域，管理好責(zé)任物資及本區(qū)域的安全工作。 2、為客人提供干凈、整潔、舒適、安全的客房和環(huán)境，滿足客人的服務(wù)需求。 除底薪外另加計件工資；針對外來務(wù)工人員有住房補貼政策； 五星級酒店經(jīng)驗的可上浮底薪5~20%。

崗位職責(zé)： 1、負責(zé)酒店線上銷售渠道的運營，（包括但不限于攜程，美團，飛豬，抖音，小紅書等）； 2、熟悉并掌握各平臺的運營規(guī)則，同時能與各渠道保持良好的溝通與合作； 3、熟練掌握各平臺酒店產(chǎn)品上下架，訂單處理，價格修改，客戶服務(wù)等各項操作流程； 4、熟悉各平臺的運營，在各平臺對酒店進行深層次的運營工作，提高曝光率，轉(zhuǎn)化率，并提升酒店在各平臺的銷售額； 5、統(tǒng)計分析酒店產(chǎn)品銷售數(shù)據(jù)，為渠道運營和產(chǎn)品開發(fā)提供數(shù)據(jù)支持，通過數(shù)據(jù)分析，提出問題，并改進運營方案，提升酒店銷售額； 6、完成酒店制定的業(yè)績目標(biāo)； 崗位要求： 1、有OTA渠道工作經(jīng)驗者優(yōu)先； 2、有自媒體經(jīng)驗者優(yōu)先； 3、有美工經(jīng)驗，會修圖，會P圖，有拍攝經(jīng)驗者優(yōu)先； 4、有直播工作經(jīng)驗者優(yōu)先； 5、熱愛新事物，熱愛學(xué)習(xí)，并運用到工作中；

【崗位職責(zé)】 1、查看交班記錄，了解上一班的移交事項，并負責(zé)處理； 2、熟悉預(yù)訂資料，了解客情，尤其要記住即將來電的貴賓、?？偷男彰?，了解酒店的所有活動； 3、熟悉酒店有關(guān)客房銷售的各項政策，向來店賓客推銷客房，努力爭取最好的經(jīng)濟效益； 4、熟練總臺各項專業(yè)業(yè)務(wù)和技能，搞好對客服務(wù)； 5、熟練掌握店內(nèi)信息，提供準(zhǔn)確的問訊服務(wù)； 6、負責(zé)為下榻酒店的賓客辦理入住登記手續(xù)； 7、負責(zé)房卡的管理和發(fā)放工作并嚴格遵守驗證制度； 8、制作有關(guān)報表，為其它部門提供準(zhǔn)確的接待信息； 9、此工作崗位工作地點在市區(qū)。 【崗位要求】 1、高中以上文化程度，熟練使用電腦； 2、性格開朗、頭腦靈活、工作踏實，具有較強的服務(wù)意識、推銷意識和責(zé)任感； 3、通曉酒店各項對客政策、設(shè)施設(shè)備及服務(wù)種類以及總臺工作程度和規(guī)范。

【崗位職責(zé)】 1、全面負責(zé)酒店的整體運營管理，制定并執(zhí)行酒店發(fā)展戰(zhàn)略、經(jīng)營計劃和預(yù)算方案，確保酒店經(jīng)營目標(biāo)的實現(xiàn)； 2、建立健全酒店管理體系，優(yōu)化各項管理制度和工作流程，提升運營效率和服務(wù)質(zhì)量； 3、負責(zé)酒店市場開發(fā)、品牌推廣及客戶關(guān)系維護，提高酒店市場占有率和客戶滿意度； 4、統(tǒng)籌協(xié)調(diào)各部門工作，監(jiān)督指導(dǎo)各部門負責(zé)人完成經(jīng)營指標(biāo)，確保酒店日常運營順暢； 5、控制酒店成本費用，審核各項財務(wù)支出，確保酒店財務(wù)健康； 6、負責(zé)酒店團隊建設(shè)，培養(yǎng)和選拔管理人才，提升員工專業(yè)素質(zhì)和服務(wù)水平； 7、處理酒店重大突發(fā)事件，維護酒店聲譽和利益。 【崗位要求】 1、本科及以上學(xué)歷，酒店管理、工商管理或相關(guān)專業(yè)優(yōu)先； 2、8年以上酒店行業(yè)工作經(jīng)驗，其中5年以上高端酒店總經(jīng)理或同等職位管理經(jīng)驗； 3、熟悉酒店運營管理、市場營銷、財務(wù)管理及團隊建設(shè)，具備出色的戰(zhàn)略規(guī)劃和執(zhí)行能力； 4、具備敏銳的市場洞察力和優(yōu)秀的商業(yè)談判能力，能夠有效開拓和維護客戶資源； 5、具備卓越的領(lǐng)導(dǎo)力和團隊管理能力，能夠激勵團隊達成目標(biāo)； 6、年齡35-45歲，身體健康，能承受高強度工作壓力； 7、具有良好的職業(yè)道德和職業(yè)素養(yǎng)，責(zé)任心強，作風(fēng)嚴謹。