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Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

職位簡(jiǎn)介 作為總經(jīng)理，您將負(fù)責(zé)酒店的日常管理，把控運(yùn)營(yíng)和方向，最大限度提高銷售額和收入，提升財(cái)務(wù)回報(bào)，增強(qiáng)賓客體驗(yàn)，確保營(yíng)運(yùn)安全。您將引領(lǐng)團(tuán)隊(duì)成員發(fā)展，推行品牌標(biāo)準(zhǔn)，打造酒店及品牌在當(dāng)?shù)氐闹?，并有效管理業(yè)主關(guān)系和合作伙伴關(guān)系。 您的日常工作 員工團(tuán)隊(duì) 制定與酒店服務(wù)理念相一致的計(jì)劃和措施，增強(qiáng)團(tuán)隊(duì)融入度 制定、實(shí)施和監(jiān)督團(tuán)隊(duì)成員繼任計(jì)劃，培養(yǎng)后備力量 為團(tuán)隊(duì)成員制定績(jī)效和發(fā)展目標(biāo)，并提供指導(dǎo)、輔導(dǎo)和定期反饋，以提高績(jī)效表現(xiàn) 根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關(guān)的行動(dòng) 有效管理業(yè)主關(guān)系和合作伙伴關(guān)系，包括所有關(guān)鍵利益相關(guān)者 賓客體驗(yàn) 遵守品牌標(biāo)準(zhǔn)和服務(wù)標(biāo)準(zhǔn)，履行品牌大使職責(zé) 推動(dòng)客人滿意度目標(biāo)的實(shí)現(xiàn) 與同事和酒店團(tuán)隊(duì)成員合作，建立并實(shí)施滿足或超越賓客期望的服務(wù)和計(jì)劃 積極與客人溝通——詢問(wèn)客人反饋意見(jiàn)并跟進(jìn)，建立良好客戶關(guān)系 財(cái)務(wù)回報(bào) 制定酒店年度資金計(jì)劃、現(xiàn)金流計(jì)劃以及市場(chǎng)營(yíng)銷方案。 分析財(cái)務(wù)狀況，提高酒店收入、未來(lái)盈利能力，實(shí)現(xiàn)投資回報(bào)率最大化 利用分銷渠道和技術(shù)平臺(tái)促進(jìn)收入，盡可能擴(kuò)大市場(chǎng)份額 負(fù)責(zé)酒店資金計(jì)劃和資產(chǎn)管理工作，與業(yè)主協(xié)作，保持或提高酒店的市場(chǎng)領(lǐng)先地位 企業(yè)責(zé)任 為客人及團(tuán)隊(duì)成員提供安心可靠的環(huán)境，保障酒店資產(chǎn)安全 作為公共關(guān)系代表，提高酒店和品牌在本地市場(chǎng)的認(rèn)知度 推動(dòng)團(tuán)隊(duì)成員積極參與社區(qū)組織、活動(dòng)和商業(yè)業(yè)務(wù) 制定并實(shí)施環(huán)保行動(dòng)計(jì)劃，采取措施減少酒店的碳足跡 我們對(duì)您的要求???????????? 酒店管理、工商管理專業(yè)學(xué)士學(xué)位/ 高等教育資格或同等學(xué)歷 5~10年酒店管理經(jīng)驗(yàn)，或教育背景加工作經(jīng)驗(yàn)達(dá)到同等水平 所需經(jīng)驗(yàn)可能因酒店規(guī)模和業(yè)務(wù)復(fù)雜程度而異 能說(shuō)流利的中文，能使用英文作為工作語(yǔ)言

【崗位職責(zé)】 1、負(fù)責(zé)酒店強(qiáng)電系統(tǒng)的日常運(yùn)行、維護(hù)及管理工作，確保電力設(shè)備安全穩(wěn)定運(yùn)行； 2、制定并執(zhí)行強(qiáng)電設(shè)備的定期檢查、保養(yǎng)及維修計(jì)劃，及時(shí)排除故障； 3、監(jiān)督和指導(dǎo)強(qiáng)電技工的日常工作，確保操作符合安全規(guī)范和技術(shù)標(biāo)準(zhǔn)； 4、處理突發(fā)電力故障，快速響應(yīng)并組織搶修，最大限度減少對(duì)酒店運(yùn)營(yíng)的影響； 5、配合工程部完成強(qiáng)電系統(tǒng)的改造、升級(jí)及節(jié)能優(yōu)化項(xiàng)目； 6、管理強(qiáng)電設(shè)備的技術(shù)檔案，記錄維修保養(yǎng)情況，提出改進(jìn)建議； 7、負(fù)責(zé)強(qiáng)電相關(guān)備品備件的庫(kù)存管理，確保物資充足且合理使用； 8、協(xié)助制定強(qiáng)電系統(tǒng)的安全操作規(guī)程，并對(duì)員工進(jìn)行技術(shù)培訓(xùn)。 【崗位要求】 1、具備強(qiáng)電系統(tǒng)相關(guān)專業(yè)知識(shí)，熟悉高低壓配電、照明系統(tǒng)等設(shè)備的運(yùn)行原理； 2、有較強(qiáng)的故障診斷和維修能力，能獨(dú)立處理常見(jiàn)電力問(wèn)題； 3、具備團(tuán)隊(duì)管理經(jīng)驗(yàn)，能夠有效協(xié)調(diào)和指導(dǎo)技工完成工作任務(wù)； 4、工作細(xì)致認(rèn)真，責(zé)任心強(qiáng)，具備良好的安全意識(shí)和應(yīng)急處理能力； 5、持有電工操作證或相關(guān)職業(yè)資格證書者優(yōu)先； 6、能適應(yīng)輪班工作制，具備較強(qiáng)的抗壓能力。

崗位職責(zé)： 1、負(fù)責(zé)品牌體系的搭建與維護(hù)； 2、制定全年品牌推廣計(jì)劃，對(duì)線上、線下活動(dòng)及宣發(fā)進(jìn)行統(tǒng)籌策劃； 3、負(fù)責(zé)宣發(fā)中的項(xiàng)目策劃、文案、腳本的撰寫； 4、負(fù)責(zé)品牌賬號(hào)的運(yùn)營(yíng)和社群的維護(hù)； 5、負(fù)責(zé)現(xiàn)場(chǎng)活動(dòng)的管控與執(zhí)行。 任職資格： 1、?？萍耙陨蠈W(xué)歷，熟練掌握品牌體系搭建與維護(hù)的相關(guān)知識(shí)，對(duì)新媒體運(yùn)營(yíng)具備獨(dú)到見(jiàn)解； 2、具備創(chuàng)新思維，對(duì)營(yíng)銷時(shí)間及營(yíng)銷節(jié)點(diǎn)敏感，并能快速產(chǎn)生應(yīng)對(duì)思路； 3、熟悉酒店行業(yè)品牌管理模式，具備籌備期項(xiàng)目經(jīng)歷。