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職責(zé)描述： 1、負(fù)責(zé)公司酒店項目的業(yè)務(wù)拓展，完成新項目的尋找與開拓； 2、根據(jù)公司發(fā)展戰(zhàn)略，擴(kuò)大公司的信息渠道，擴(kuò)大項目在市場的占有率。積極通過各種渠道收集整理項目信息，安排項目信息整理，跟蹤項目，客戶回訪，挖掘潛在客戶資源； 3、負(fù)責(zé)新項目的SWOT分析與制作； 4、負(fù)責(zé)開發(fā)項目的獨立談判； 5、負(fù)責(zé)與中介機(jī)構(gòu)的合作關(guān)系建立及協(xié)議簽署； 6、負(fù)責(zé)組織酒店項目分析會，根據(jù)各專業(yè)對項目評估結(jié)果，完成酒店項目計劃書、服務(wù)建議書； 7、負(fù)責(zé)與業(yè)主保持良好溝通，關(guān)注項目進(jìn)度，及時反饋跟進(jìn)。 任職要求： 1. 大專以上學(xué)歷，有豐富的商務(wù)拓展經(jīng)驗； 2、熟悉房地產(chǎn)市場或具備良好的酒店投資人人脈關(guān)系，有良好的社會關(guān)系、社會資源； 3、有項目獨立開發(fā)成功經(jīng)驗； 4、良好的溝通、人際交往能力，思路敏捷，敬業(yè)負(fù)責(zé)，吃苦耐勞，富有挑戰(zhàn)精神； 5、3年以上開發(fā)相關(guān)工作經(jīng)驗，能適應(yīng)出差； 6、此崗位可以異地辦公。

RequiredSkills – 技能要求 ·????????Experience and knowledge ofestablishing and mentoring a sales team ? ? ? ? ? 具有組建和指導(dǎo)銷售團(tuán)隊的經(jīng)驗與知識 ·????????In-depth knowledge of salesprinciples and techniques ? ? ? ? ? 對銷售原理和技巧有深刻認(rèn)識。 ·????????Effective communication and negotiationskills, excellent English ability.? ? ? ? ? ? 具備有效的溝通和談判技能, 優(yōu)秀的英文能力 ·????????Strong knowledge of hotelproducts, rates and marketing programmes ( Beijing Market? ? ? ? ? ? ? ? Experiences must)? ? ? ? ? ? 擁有酒店產(chǎn)品、價格和市場計劃的全面知識（北京市場經(jīng)驗必備）。 ·????????Excellent PC skills (includingMS Office) ? ? ? ? ? 出色的電腦操作技能（包括微軟辦公軟件）。 ·????????Ability to develop strongrelationships with customers and other stakeholders ? ? ? ? ? 具備與客戶和其他相關(guān)部門發(fā)展牢固關(guān)系的能力。 ·????????Knowledge and experience ofSales Systems (i.e. Delphi; Opera; etc.) is advantageous ? ? ? ? ? 擁有銷售系統(tǒng)（即Delphi，Opera等）的知識和經(jīng)驗者優(yōu)先考慮。 ?Experience – 經(jīng)驗 ·????????A minimum of 3 years of relevant experience or equivalent work experience in teammanagement, and 5 years of relevant experience in customer relations inHospitality or a related service industry.? ? ? ? ? ??最少擁有三年團(tuán)隊管理相關(guān)經(jīng)驗或同等工作經(jīng)驗，2-5年酒店業(yè)或相關(guān)服務(wù)行業(yè)客戶關(guān)系經(jīng)驗。 ·? ? ? ? International Luxury Brand hotel same or similar position experiences will be reference.? ? ? ? ? ? 具備國際型奢華品牌酒店相同或相似崗位經(jīng)驗者優(yōu)先。

1、負(fù)責(zé)酒店的年度銷售任務(wù)及Repar、OCC的完成。 2、負(fù)責(zé)酒店價格體系的制定。 全面負(fù)責(zé)市場營銷部工作。負(fù)責(zé)客房、餐飲的銷售以及市場推廣工作的管理。 3、負(fù)責(zé)部門人員管理。負(fù)責(zé)部門人員的工作量分?jǐn)偧翱冃Э己恕?4、負(fù)責(zé)市場開發(fā)。負(fù)責(zé)酒店板塊業(yè)務(wù)的開發(fā)以及新業(yè)務(wù)的拓展工作。 崗位要求： 1、本崗位從事5年及以上工作內(nèi)容。 2、本科以上學(xué)歷，思維活躍、表達(dá)能力強(qiáng)，有業(yè)務(wù)開拓經(jīng)驗及能力。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned.

Overview of Duties職責(zé)概述： The Director/Assistant Director ofSales is responsible for selling the ?hotel rooms and catering, and should alwayskeep focused on motivating the sales team, train sales personnel, and achievegoals and objectives through sales solicitation and overall co-ordination.? He/she is also responsible to develop and providesales service to key accounts. 銷售總監(jiān)/副總監(jiān)負(fù)責(zé)銷售酒店客房和宴會，并時刻保持激勵銷售團(tuán)隊、培訓(xùn)銷售人員；通過各類銷售行動實現(xiàn)酒店營收目標(biāo)。他/她同時負(fù)責(zé)開發(fā)大客戶并提供銷售服務(wù)。 Skills /Qualities 技能/資歷： -University degree or above本科以上學(xué)歷 -5-star international hotel workexperience is a plus 5星級國際品牌酒店工作經(jīng)驗優(yōu)先 -Familiar with updated hotel industrytrends, and own related business resources 熟知最新的酒店行業(yè)趨勢，并擁有相關(guān)生意資源 -Enthusiastic, spontaneous and empathic熱情、主動并善于共情 -Confident speaking skills, with goodcommand of English自信的溝通技巧，且英語溝通能力上佳

【崗位職責(zé)】(Key Responsibilities) 1．在銷售總監(jiān)的領(lǐng)導(dǎo)下，負(fù)責(zé)酒店旅游市場的開發(fā)、維護(hù)與接待工作。 2．與各旅行社保持良好的關(guān)系，隨時了解最新的市場動態(tài)。 3．了解團(tuán)隊需求，征求客戶意見和建議，并上報部門領(lǐng)導(dǎo)。 4．收集旅游團(tuán)隊信息以及未來國際旅游市場情況，有針對性地提出建議，以供銷售總監(jiān)參考。 5．與國內(nèi)各訂房中心保持良好關(guān)系，保證商務(wù)散客的多樣化。 6．積極邀請各主要旅行代理商到店參觀，聽取客人需求。 7．根據(jù)各旅游市場不同季節(jié)特點，有計劃、針對性地進(jìn)行銷售。 -- A university degree or college diploma is required --Min 2 years manager experience in 4 or 5 star hotel -- Ability to work independently and under pressure -- Excellent command of both written & spoken English -- Familiar with Beijing market

【崗位職責(zé)】(Key Responsibilities) 1、與既有的客戶和潛在的客戶及合作伙伴保持密切的聯(lián)系。 2、發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門做出應(yīng)有的貢獻(xiàn)。 3、仔細(xì)計劃與客戶的會面，對預(yù)定的客戶實施客戶關(guān)系管理，完成銷售目標(biāo)。 4、在所負(fù)責(zé)的市場區(qū)域內(nèi)，監(jiān)視和報告市場及競爭者的情況。 5、準(zhǔn)備銷售報告，確保市場及客戶信息的準(zhǔn)確性，以便于工作的跟進(jìn)。 6、積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場內(nèi)營造酒店的知名度。 7、在所負(fù)責(zé)的區(qū)域內(nèi)，與市場銷售總監(jiān)一起計劃銷售攻勢，并確保其實現(xiàn)。 8、管理客戶檔案數(shù)據(jù)庫。 -- A university degree or college diploma is required -- 2 years Senior Sales Manager or Sales manager experience in 4 or 5 star hotel -- Ability to work independently and under pressure -- Excellent command of both written & spoken English -- Familiar with Beijing Mice and Catering market.

Job Duties (including but not limited to) ： 1. Represents and promotes the hotel by maintaining constant contact withthe market and the customer base locally and internationally through CustomerRelationship Management. 2. Maintains and implements effective interpersonal skills. 3. Handles a specific account base and ensures the production of roomnights.? Requirements： 1. University Bachelor Degree and above. 2. Excellent written and spoken Mandarin & English is a must. 3. Ability to use Sales and Front Office computer systems. Experiences：? Min 5 years experiences in similar capacity with luxury or internationalchain hotels.

職責(zé)描述： 1、負(fù)責(zé)公司酒店項目的業(yè)務(wù)拓展，完成新項目的尋找與開拓； 2、根據(jù)公司發(fā)展戰(zhàn)略，擴(kuò)大公司的信息渠道，擴(kuò)大項目在市場的占有率。積極通過各種渠道收集整理項目信息，安排項目信息整理，跟蹤項目，客戶回訪，挖掘潛在客戶資源； 3、負(fù)責(zé)新項目的SWOT分析與制作； 4、負(fù)責(zé)開發(fā)項目的獨立談判； 5、負(fù)責(zé)與中介機(jī)構(gòu)的合作關(guān)系建立及協(xié)議簽署； 6、負(fù)責(zé)組織酒店項目分析會，根據(jù)各專業(yè)對項目評估結(jié)果，完成酒店項目計劃書、服務(wù)建議書； 7、負(fù)責(zé)與業(yè)主保持良好溝通，關(guān)注項目進(jìn)度，及時反饋跟進(jìn)。 任職要求： 1. 大專以上學(xué)歷，有豐富的商務(wù)拓展經(jīng)驗； 2、熟悉房地產(chǎn)市場或具備良好的酒店投資人人脈關(guān)系，有良好的社會關(guān)系、社會資源； 3、有項目獨立開發(fā)成功經(jīng)驗； 4、良好的溝通、人際交往能力，思路敏捷，敬業(yè)負(fù)責(zé)，吃苦耐勞，富有挑戰(zhàn)精神； 5、3年以上開發(fā)相關(guān)工作經(jīng)驗，能適應(yīng)出差； 6、此崗位可以異地辦公。

【崗位職責(zé)】 1、為銷售總監(jiān)提供專業(yè)、有力的支持，以達(dá)到戰(zhàn)略目標(biāo)。 2、實施并發(fā)展部門和酒店的政策。 3、同銷售總監(jiān)和收益經(jīng)理一同制定市場推廣戰(zhàn)略和促銷活動。 4、通過發(fā)展并實施銷售市場推廣策略達(dá)到收益目標(biāo)。 5、根據(jù)外部環(huán)境可能對銷售產(chǎn)生的因素，制定不同的方案。 6、根據(jù)市場變化趨勢，尋找競爭優(yōu)勢，提高市場份額。 7、分析市場機(jī)會，制定具體目標(biāo)，發(fā)展并有效實施策略和計劃。 8、根據(jù)酒店的住房及會議情況，評估市場機(jī)遇，并協(xié)助其他部門（如：餐飲部，公關(guān)部等）宣傳和推廣促銷活動。 9、評估、掌握市場動態(tài)和趨勢。 10、制定銷售目標(biāo)，對于與實際完成銷售任務(wù)的差額，如何采取補(bǔ)救措施。 11根據(jù)客戶的需求，不時向客戶更新酒店優(yōu)惠政策。 12、針對特殊客戶群體制定特殊的市場銷售方案。 13、有效管理時間。 14、分配銷售市場、劃分客戶類型。簡而言之，把時間管理概念有效灌輸給銷售、宴會的同事。 15、維護(hù)客戶關(guān)系，了解客戶需求，掌握服務(wù)技能、銷售溝通技能，做好客戶反饋。 16、通過對酒店銷售人員的培訓(xùn)、引導(dǎo)，提升住房率，給酒店帶來收益。 17、通過對銷售人員的培訓(xùn)、引導(dǎo)，制定相應(yīng)的規(guī)則，使團(tuán)隊銷售潛力發(fā)揮到最大，建立榮譽(yù)感，提升忠誠度。 18、能夠為客戶呈現(xiàn)良好的酒店介紹及描述。 【崗位要求】 1、具備優(yōu)秀的銷售技能和技巧。 2、通過探討和聆聽，具備善于發(fā)掘客戶需求的能力。 3、具備果斷、自律的性格 4、具備高度的自信心，工作的熱情和主動權(quán)。 5、擅長交際 6、擅長與不同的人打交道 7、懂得運用心里學(xué)技巧 8、具備銷售的相關(guān)經(jīng)驗 9、酒店專業(yè)或相關(guān)經(jīng)驗的優(yōu)先

FINANCIAL RETURNS財務(wù)回報 ·???????????Develop deep understanding andknowledge of key sectors targeted by hotel, and gain sectorial/accountexpertise when necessary to maximise lead conversion rate 加強(qiáng)對酒店主要目標(biāo)領(lǐng)域的深度了解和認(rèn)識，必要時獲取各行業(yè)/客戶的專業(yè)知識，使線索轉(zhuǎn)化率最大化。 ·???????????Ensure the timely follow up andpursuit of business with customers’ leads in order to drive the highest levelsof conversion 確保及時的跟進(jìn)并爭取客戶的業(yè)務(wù)線索，以推動線索轉(zhuǎn)化達(dá)到最大程度。 ·???????????Conduct and/or assist Salesteam in customer negotiation process 組織和/或協(xié)助銷售團(tuán)隊的客戶談判程序。 ·???????????Conduct proposal negotiationprocess and assist Business Development team where necessary 組織報價談判程序并在必要時協(xié)助業(yè)務(wù)拓展團(tuán)隊。 ·???????????Handle contract signing process 處理合同簽訂程序。 ·???????????Update lead status in relevantsystems and communicate lead status to relevant Business Development staff(e.g. account owner) 在相關(guān)系統(tǒng)中更新線索狀態(tài)并與相關(guān)業(yè)務(wù)拓展員工（如客戶負(fù)責(zé)人）溝通線索狀態(tài)。 PEOPLE員工團(tuán)隊 ·???????????Team up with counterpart EventManagement staff to deliver sector/customer specific services when appropriate 與會務(wù)運營團(tuán)隊同等職位成員合作，在必要時為行業(yè)/客戶提供要求的服務(wù)。 ·???????????Communicate to his/her superiorany issues encountered and other relevant information 與上級領(lǐng)導(dǎo)交流他/她所遇到的問題及其它相關(guān)信息。 ·???????????Attend and participate in andwhere appropriate, organise training sessions, daily briefings and othermeetings as required 出席并參與培訓(xùn)課程、每日例會及要求的其它會議。 ·???????????Where applicable, supervise,manage and train MICE Fulfillment Executives and MICE Fulfillment Coordinators in carrying out their responsibilities 適用時，監(jiān)督、指導(dǎo)和培訓(xùn)會務(wù)銷售主任和會務(wù)銷售協(xié)調(diào)員執(zhí)行其工作職責(zé)。 ·???????????Where applicable, act as escalationpoint for clients and members of the MICE Fulfillment Team when issues are not solved at a proper level 如果問題不能在適當(dāng)級別得到解決時，必要時作為客戶和會務(wù)銷售團(tuán)隊成員的升級點來解決問題。 GUEST EXPERIENCE賓客體驗 ·???????????Process customer inquiry inaccordance to specified service standards 根據(jù)具體的服務(wù)規(guī)范處理客戶詢價。 ·???????????Develop and deliver relevantdocumentation to the customer 為客戶編制并提供相關(guān)文件。 ·???????????Prepare and deliver siteinspections for potential customers (when necessary) 準(zhǔn)備并為有可能的客戶提供現(xiàn)場考察服務(wù)（必要時） RESPONSIBLE BUSINESS企業(yè)責(zé)任 ·???????????Prepare and submit proposals 編制并提交報價。 ·???????????Ensure accurate and timelyupdating of an accurate record of all relevant activities and customerinformation in the provided Sales System (i.e. Delphi; Opera; etc.) for futurereference and control purposes 確保在所提供的銷售系統(tǒng)中（即Delphi，Opera 等）及時準(zhǔn)確的更新所有活動的準(zhǔn)確記錄，以便將來參考與管理。

Job Responsibilities崗位職責(zé)： Assist the General Manager in taking overall responsibility for the company's sales management work and achieving the company's set sales targets. 協(xié)助總經(jīng)理全面負(fù)責(zé)公司的銷售管理工作，完成公司設(shè)定的銷售目標(biāo)。 Establish and improve the sales system, formulate sales incentive mechanisms, and improve the performance of the sales team. 建立和完善銷售體系，制定銷售激勵機(jī)制，提高銷售團(tuán)隊的業(yè)績。 Develop and maintain customer relationships, actively expand the market, establish customer files, and promptly collect and update target customer information. 開發(fā)和維護(hù)客戶關(guān)系，積極拓展市場，建立客戶檔案，并即時收集和更新目標(biāo)客戶資料。 Analyze and plan the market, visit customers according to plans and requirements, mine customer information, effectively filter it, track interested customers, promote suitable products to different customers, and operate market promotion effectively. 分析、規(guī)劃市場，按計劃及要求拜訪客戶，挖掘客戶信息，進(jìn)行有效過濾，對有意客戶進(jìn)行跟蹤，針對不同客戶推廣合適產(chǎn)品，并良好運作市場推廣。 Possess innovative spirit and the ability to integrate resources to design comprehensive solutions for customers. 具備創(chuàng)新精神和整合資源的能力，能夠為客戶設(shè)計全方位解決方案。 Job Requirement要求： Bachelor's degree or above in Marketing, Hotel Management or related fields, with rich experience in hotel sales and marketing. 具有市場營銷、酒店管理或相關(guān)專業(yè)本科及以上學(xué)歷，具備豐富的酒店市場銷售經(jīng)驗。 At least 8 years of experience in hotel sales and marketing or related fields, with a background in international chain hotels or high-end hotels preferred. 至少8年以上酒店市場銷售或相關(guān)領(lǐng)域管理經(jīng)驗，有國際連鎖酒店或高端酒店背景者優(yōu)先。 Proficient in marketing strategies and sales techniques, with a keen market insight and analytical ability to adjust sales strategies in response to market changes. 精通市場營銷策略和銷售技巧，具備敏銳的市場洞察力和分析能力，能夠根據(jù)市場變化及時調(diào)整銷售策略。 Good communication skills and team spirit, able to coordinate resources from various departments to achieve sales targets. 具備良好的溝通能力和團(tuán)隊協(xié)作精神，能夠協(xié)調(diào)各部門資源，達(dá)成銷售目標(biāo)。 Strong leadership and decision-making abilities, able to lead a team to complete complex sales tasks and market expansion work. 具備較強(qiáng)的領(lǐng)導(dǎo)力和決策能力，能夠帶領(lǐng)團(tuán)隊完成復(fù)雜的銷售任務(wù)和市場拓展工作。 Proficient in English, with good English listening, speaking, reading and writing skills, able to communicate fluently with international clients. 熟練掌握英語，具備良好的英語聽說讀寫能力，能夠與國際客戶進(jìn)行流利的商務(wù)溝通。

1.具備領(lǐng)導(dǎo)才能，了解所負(fù)責(zé)部門對各職位的責(zé)任 2.與收益經(jīng)理分析市場機(jī)會，制定具體方案，發(fā)展并實施銷售策略。 3.參與制定酒店市場開發(fā)、客源組織和酒店產(chǎn)品的銷售工作。 4.根據(jù)市場變化趨勢，尋找競爭優(yōu)勢，提高市場份額。 5.制定、開發(fā)各種特別活動和銷售活動，向潛在客戶推廣酒店業(yè)務(wù)。 6.參加展會活動，增加新業(yè)務(wù)機(jī)遇，為酒店提升營銷機(jī)會。 7.審核服務(wù)活動的策劃方案，組織員工工作。 8.負(fù)責(zé)準(zhǔn)備和更新銷售部門運作守則。 9.保持與競爭酒店、商業(yè)合作伙伴和其他組織的代表之間強(qiáng)有力的專業(yè)關(guān)系。 10.使用多種技能，優(yōu)化員工工作效率。 11.負(fù)責(zé)與重要客戶洽談業(yè)務(wù)，簽訂合作，接待與拜訪重要客戶。 12.拜訪、招待客戶，策劃實施現(xiàn)場考察活動。 13.計劃并分配工作，為員工設(shè)定工作績效目標(biāo)，提供輔導(dǎo)定給予定期反饋，提升員工績效，并對員工表現(xiàn)優(yōu)異之處予以認(rèn)可 14.執(zhí)行管理層分配的合理職責(zé)。 15.?與運營部門保持良好的溝通，取得銷售方面的信息和支持。 16.?與收益經(jīng)理、公關(guān)部和客戶保持良好的溝通。 17.與人事部保持良好溝通，優(yōu)化及組建銷售團(tuán)隊。

崗位職責(zé) 與既有的客戶和潛在的客戶及合作伙伴保持密切的聯(lián)系 ?Identifies and handles sales leads effectively and efficiently、 高效認(rèn)知和掌握銷售線索 ?Represents the hotel and participates in domestic and international sales activities、 代表酒店參加國際及國內(nèi)的銷售活動 ?Creative contribution to product and sales development、 發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門做出應(yīng)有的貢獻(xiàn) ?Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews、 仔細(xì)計劃與客戶的會面，對預(yù)定的客戶實施客戶關(guān)系管理，完成銷售目標(biāo) ?Monitors and reports on market and competition within own market segment、 在所負(fù)責(zé)的市場區(qū)域內(nèi)，監(jiān)視和報告市場及競爭者的情況 ?Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time、 準(zhǔn)備銷售報告，確保市場及客戶信息的準(zhǔn)確性，以便于工作的跟進(jìn) ?Active distribution of product information and creates awareness in the markets and business segments or responsibility、 積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場內(nèi)營造酒店的知名度 ?Participates in planning and realizati 崗位要求 1.了解會議及餐飲銷售 2.能夠掌握和理解市場和競爭環(huán)境 3.良好的電腦技能 4.良好的人際交往和溝通技 5.獨立工作和團(tuán)隊工作的 6.3年銷售與市場推廣方面的經(jīng)驗, 包括在國際連鎖酒店的管理經(jīng)驗并有最少5年的銷售經(jīng)理經(jīng)歷

一、崗位工作職責(zé)： 1.?發(fā)展新客戶及維護(hù)現(xiàn)有客戶達(dá)到及超越自己的房間及宴會收入并為完成整體收入做出貢獻(xiàn)，通過電話銷售，客戶拜訪，客戶考察酒店，宴請客戶及其他溝通方式實現(xiàn)。 2.?通過網(wǎng)絡(luò)、媒體等來高效認(rèn)知和掌握銷售線索。 3.?代表大廈參加各項的銷售活動。 4.?發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門做出應(yīng)有的貢獻(xiàn)。 5.?在所負(fù)責(zé)的市場區(qū)域內(nèi)，監(jiān)視和報告市場及競爭者的情況。 6.?擬定銷售報告，確保市場及客戶信息的準(zhǔn)確性，以便于及時跟進(jìn)工作。 7.?積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場內(nèi)營造酒店的知名度。 8.?在所負(fù)責(zé)的區(qū)域內(nèi)，與銷售總監(jiān)一起計劃銷售方案，并確保其實現(xiàn)。 9.?按時參加銷售會議，積極完成各種報告并在銷售會議上與大家分享經(jīng)驗。 ? 10.?協(xié)助配合開發(fā)所有酒店促銷材料。 11.?建立并有效管理客戶檔案及數(shù)據(jù)庫。 12.?維護(hù)酒店和集團(tuán)的形象。 13.?積極參與各種促銷活動包括邀請媒體，本地重要人物，公司客戶，旅行社和其他相關(guān)客人。 14.?執(zhí)行上級交給的其他任務(wù)。 二、任職要求： 1.?掌握辦公軟件使用。 2.?掌握應(yīng)用銷售及前臺的電腦系統(tǒng)。 3.?國際聯(lián)號或國內(nèi)聯(lián)號銷售經(jīng)驗，了解北京及本區(qū)域內(nèi)商務(wù)市場、國內(nèi)和國際旅游市場，會議會展及宴會市場。 4.?能夠掌握和理解市場和競爭，有持之以恒的態(tài)度獲取新的生意并促使其成交。 5.?良好的人際交往和溝通技巧及團(tuán)隊協(xié)作能力，獨立工作以及在壓力下工作的能力。

【崗位要求】 了解商務(wù)旅游、旅游業(yè)國際市場，會議旅游及餐飲銷售 良好的人際交往和溝通技巧 5年以上銷售與市場推廣方面的經(jīng)驗

【崗位職責(zé)】 1、按照年度銷售計劃完成會議團(tuán)隊銷售工作和活動，完成并超越會議銷售目標(biāo)。 2、制定會議銷售的市場推銷計劃并完善部門工作程序和標(biāo)準(zhǔn)。 3、提供反饋市場趨勢，與上級保持溝通，并與客戶保持良好關(guān)系，不斷更新整體目標(biāo)。 4、及時滿足客戶需求并保持有效溝通，確保內(nèi)部有效而密切的溝通。 【崗位要求】 1、兩年以上五星級酒店會議團(tuán)隊銷售經(jīng)理工作經(jīng)驗。 2、具有市場調(diào)查和預(yù)測能力，能及時掌握市場動態(tài)，提出相應(yīng)的措施和合理的建議。 3、有較強(qiáng)的語言表達(dá)能力，具有起草工作計劃、總結(jié)及業(yè)務(wù)匯報的能力。

1. 掌握客房宴會的銷售工作的專業(yè)知識，具備杰出的銷售能力 2. 了解商務(wù)旅游、旅游業(yè)國際市場，會議旅游。（海淀區(qū)，金融街附近有在手客戶資源優(yōu)先） 3. 能夠掌握和理解市場和競爭。 4. 良好的人際交往和溝通技巧。 5. 獨立工作和團(tuán)隊工作的能力。

職位描述： 1、與既有客戶、潛在客戶及合作伙伴保持密切的聯(lián)系。 2、高效認(rèn)知和掌握銷售線索。 3、代表酒店參加國際及國內(nèi)的銷售活動，發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門做出應(yīng)有的貢獻(xiàn)。 4、計劃與客戶的會面，對預(yù)定的客戶實施客戶關(guān)系管理，完成銷售目標(biāo)。 5、在所負(fù)責(zé)的市場區(qū)域內(nèi)，監(jiān)視和報告市場及競爭者的情況。 6、準(zhǔn)備銷售報告，確保市場及客戶信息的準(zhǔn)確性，以便于工作的跟進(jìn)。 職位要求： 1、具備領(lǐng)導(dǎo)才能，了解部門以及各職位的職責(zé)。 2、了解互聯(lián)網(wǎng)使用、旅游業(yè)、餐飲銷售等相關(guān)知識，掌握應(yīng)用銷售及前臺的電腦系統(tǒng)。 3、具備良好的電腦操作技能，熟練使用微軟2003及更高的操作系統(tǒng)，熟悉互聯(lián)網(wǎng)其它的流行出版軟件。 4、必須具備良好的中英文讀寫能力。 5、能夠掌握市場的動態(tài)化，合理分析市場競爭。 6、良好的人際交往能力和溝通技巧，能顧獨立工作，具有團(tuán)隊意識。 7、五年銷售與市場推廣方面的經(jīng)驗，包括在國際連鎖酒店的管理經(jīng)驗，并有最少3年的銷售經(jīng)理工作經(jīng)歷。具有萬豪集團(tuán)酒店工作經(jīng)驗優(yōu)先。

【崗位職責(zé)】 1、負(fù)責(zé)酒店客房、會議、餐飲等產(chǎn)品的銷售工作，完成公司下達(dá)的銷售任務(wù)指標(biāo)； 2、開發(fā)并維護(hù)客戶資源，拓展新客戶市場，建立長期穩(wěn)定的合作關(guān)系； 3、分析市場動態(tài)及競爭對手情況，制定并執(zhí)行銷售策略，提升酒店市場份額； 4、參與商務(wù)談判，簽訂銷售合同，跟進(jìn)客戶需求并提供專業(yè)解決方案； 5、定期拜訪重點客戶，收集反饋信息，優(yōu)化服務(wù)質(zhì)量，提高客戶滿意度； 6、協(xié)調(diào)酒店各部門資源，確?？蛻粜枨蟮玫礁咝鋵?； 7、定期提交銷售報告及市場分析，為管理層決策提供數(shù)據(jù)支持。 【崗位要求】 1、大專及以上學(xué)歷，市場營銷、酒店管理或相關(guān)專業(yè)優(yōu)先； 2、5年以上酒店行業(yè)銷售經(jīng)驗，具備高端酒店銷售背景者優(yōu)先； 3、熟悉北京及周邊市場，擁有穩(wěn)定的客戶資源及銷售渠道； 4、具備優(yōu)秀的商務(wù)談判能力、溝通能力及客戶關(guān)系管理能力； 5、目標(biāo)導(dǎo)向，抗壓能力強(qiáng)，能夠獨立完成銷售任務(wù)； 6、年齡26-40歲，形象氣質(zhì)佳，具備良好的職業(yè)素養(yǎng)； 7、熟練使用辦公軟件及酒店管理系統(tǒng)，具備數(shù)據(jù)分析能力。 【福利待遇】基本工資+業(yè)績提成+高品質(zhì)食宿保障

職位概述MAIN DUTIES: 為酒店開發(fā)并執(zhí)行營銷戰(zhàn)略，確保達(dá)成營收與客房銷售目標(biāo)，調(diào)整營銷戰(zhàn)略，實施具體行動，監(jiān)控并完成各項目標(biāo)。 Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved. 負(fù)責(zé)酒店籌備與酒店開業(yè)的運營以其他相關(guān)工作。 Manage hotel Operations and other relative challenges for pre-opening and opening. 工作職責(zé)DUTIES AND RESPONSIBILITIES: ?財務(wù)回報Financial Returns: ?? 在預(yù)算內(nèi)達(dá)成營收目標(biāo)和員工銷售目標(biāo)，使利潤率最大化。參與制定部門年度預(yù)算、酒店的營銷計劃、經(jīng)營及財務(wù)計劃。 Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. ? 擬定并執(zhí)行銷售計劃，推動客房入住率明顯上升，提高平均房價，提升業(yè)務(wù)量，增加餐飲和宴會銷售。 Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. ? 審核每月報表和銷售預(yù)測報告，分析當(dāng)前和潛在營銷趨勢，協(xié)調(diào)各種活動增加營收與市場份額，并監(jiān)督進(jìn)展，確保業(yè)績達(dá)到或優(yōu)于既定營收計劃。 Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. ? 制定、開發(fā)各種特別活動和銷售活動，向潛在客戶推廣酒店業(yè)務(wù)。參加貿(mào)易展以及全國和本地大型營銷活動，增加新業(yè)務(wù)機(jī)遇，為酒店提升營銷機(jī)會。 Create and develop special events and sales blitzes to showcase? 員工團(tuán)隊People: ? 主管日常銷售活動事務(wù)，計劃并分配工作，為每個員工設(shè)定工作績效目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋，協(xié)助解決各種員工矛盾，提高員工績效，并對員工優(yōu)異的工作表現(xiàn)予以認(rèn)可。 Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. ? 對酒店營銷部門員工進(jìn)行教育、培訓(xùn)和激勵，促使酒店營收目標(biāo)得以達(dá)成。確保員工獲得完成工作職責(zé)所需的信息、市場數(shù)據(jù)以及各種工具與設(shè)備。 Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. ? 同關(guān)鍵客戶和外部相關(guān)人員（如：賓客、航空公司、批發(fā)商、旅行社、廣告商、本地社區(qū)團(tuán)體）建立聯(lián)系并保持聯(lián)絡(luò)，借此增加團(tuán)體及會議業(yè)務(wù)量，包括客房銷售、餐飲銷售和宴會服務(wù)等。 Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services. 賓客體驗Guest Experience: ? 為賓客提供各種信息（如：忠誠計劃、本地景點、餐廳、設(shè)備信息），以提升賓客體驗。 Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. ? 安排酒店會議及業(yè)務(wù)團(tuán)隊活動，同其它酒店級部門協(xié)調(diào)，共同完成銷售部門同潛在客戶達(dá)成的協(xié)議中所規(guī)定的各項服務(wù)。 Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. ? 同有關(guān)部門交流所有相關(guān)信息，包括即將抵達(dá)的貴賓、大型團(tuán)體或其他重要賓客的要求和特殊需求。 Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups,? ? 主管各種營銷活動，增銷各種酒店服務(wù)、產(chǎn)品及設(shè)施。 Lead marketing efforts to upsell guests on hotel services, offerings, and amenities. 企業(yè)責(zé)任Responsible Business: ? 發(fā)現(xiàn)降低營銷效果和酒店整體銷售情況的運營問題，同相關(guān)部門協(xié)作共同解決。 Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions. ? 提升酒店與品牌在本地的知名度，有時可能需要作為酒店代表接受媒體采訪等。 Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries. ? 同本地社會團(tuán)體的業(yè)務(wù)領(lǐng)導(dǎo)、官員和代表保持密切聯(lián)系，確保酒店能經(jīng)常獲得高規(guī)格的曝光度。 Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel. ? 若同廣告機(jī)構(gòu)、咨詢公司和其它供應(yīng)商開展合作，擴(kuò)大廣告投資效益，確保廣告體現(xiàn)品牌形象。 Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity.

1.負(fù)責(zé)酒店項目調(diào)研分析，選址與評估，合作談判，配合項目籌建期的各項協(xié)調(diào)工作； 2.3年以上酒店開發(fā)經(jīng)驗，有較為亮眼的簽約履歷； 3.熟悉酒店開發(fā)流程，具備優(yōu)秀的工作協(xié)調(diào)能力； 4.熟悉酒店管理合同的條款內(nèi)容，具有較為優(yōu)秀的溝通與談判能力。 5.對酒店設(shè)計、工程營建、日常運營也有一定的了解。 工作地點：華南、西南、西北、華東、華北、華中

有抓重點，組織、分配工作的能力。 促進(jìn)與客人及員工良好關(guān)系的能力。 有能力執(zhí)行酒店的質(zhì)量標(biāo)準(zhǔn)，程序等 有能力引導(dǎo)部門的員工的工作表現(xiàn)和跟進(jìn)及有必要的改進(jìn)。 能確保安全和酒店的客人和數(shù)據(jù)的保密性。 有能力領(lǐng)導(dǎo)出一個有凝聚力的團(tuán)隊，有獨立完成任務(wù)的能力。 思路清晰，具備分析和解決問題的能力，有較強(qiáng)的判斷力。 能注重細(xì)節(jié) 在困境中，能保持冷靜，有禮貌。 能在長時間及壓力下工作。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week