Administration
行政
·? ?Prepare and submit periodic reports to Sofitel T&C – China as wellas for management’s.
準(zhǔn)備和提交中國區(qū)人才與文化定期報(bào)告,也將此運(yùn)用于管理工作中。
·As the key member of the management team, attends all scheduled meetingsand contributes actively with proper preparation
作為管理團(tuán)隊(duì)中的關(guān)鍵成員,參加所有已安排的會(huì)議并且積極貢獻(xiàn)和適當(dāng)準(zhǔn)備。
·?Conducts a daily briefing with department team members on current keyactivities.
組織部門團(tuán)隊(duì)成員對(duì)于當(dāng)前關(guān)鍵活動(dòng)進(jìn)行每日例會(huì)。
·?Liaise & Coordinate with the owning company & hotel financedepartment to conduct all the labor concerned licenses or certificates.
保持聯(lián)絡(luò)和協(xié)調(diào)業(yè)主公司和酒店財(cái)務(wù)部在辦理所有勞動(dòng)力有關(guān)的執(zhí)照或資格證書事宜。
Financialand Revenue Responsibilities
財(cái)務(wù)及收入職責(zé)
·?Be responsible for the department operation budget, investment andensure the expense will be always in line with the budget.
負(fù)責(zé)部門業(yè)務(wù)預(yù)算、投資并確保費(fèi)用總是符合預(yù)算標(biāo)準(zhǔn)的。
·?Work together with the other department heads to minimize the labor costwithout sacrificing the quality of the staff.
與其他部門負(fù)責(zé)人一起合作在不降低員工質(zhì)量的情況下減少勞動(dòng)力成本。
·Assist the management in any activity to help promote business andrevenue for the hotel.
在任何酒店活動(dòng)中協(xié)助管理層促進(jìn)業(yè)務(wù)和收入。
Leaning & development and Talent& Culture
學(xué)習(xí)與發(fā)展和人才與文化
·To hire, select and/or terminate the department staff, or actioningappropriate personnel movement
雇傭、選擇和/或終止該部門員工或發(fā)布相關(guān)人事變動(dòng)。
·?Manages performance issues thatarise within the T&C department, as well as train, develop, coach andcounsel, conduct performance evaluations and resolve problems of departmentalteam members and managers
管理人才與文化部門內(nèi)部出現(xiàn)的表現(xiàn)事宜,以及培訓(xùn)、發(fā)展、指導(dǎo)和咨詢、業(yè)績?cè)u(píng)估,并且解決部門團(tuán)隊(duì)成員和經(jīng)理們的問題。
·As a leaderof talent development, encourage the department ambassadors to learn andenhance the professional skills & knowledge in HR & Training areas
作為主導(dǎo)人力資源和培訓(xùn)領(lǐng)域中,人才的發(fā)展、激勵(lì)部門大使學(xué)習(xí)以及提高專業(yè)技能和知識(shí)的領(lǐng)導(dǎo)者。
·Must be an example of the Sofitel Values, brand standards, and achampion of grooming and appearance guidelines
必須作為索菲特價(jià)值、品牌標(biāo)準(zhǔn)和儀容儀表的優(yōu)秀典范。
·Effectively communicate to hotel team members using many varied channels
以不同的渠道與酒店團(tuán)隊(duì)成員有效地溝通。
·?Ensures that ambassadorsare provided with a work place free of discrimination, harassment andvictimisation。Treats complaints of harassment and discrimination promptly andconfidentially.
·確保提供給大使們一個(gè)沒有歧視、騷擾和危險(xiǎn)的工作環(huán)境。處理騷擾、歧視的投訴并且保密。
·Treat customers andcolleagues from all cultural groups with respect and sensitivity.
使用符合集團(tuán)文化的行為并且尊重及靈活地對(duì)待每一位客人和同事。
·Identify and dealwith issues which may cause cross cultural conflict or misunderstanding.
識(shí)別和處理可能導(dǎo)致跨文化沖突或誤解的問題。